RoboForex Customer Service Review
RoboForex customer support
RoboForex offers its clients round-the-clock support and assistance in 16 languages,
which allows many
traders to benefit from a personalized experience. RoboForex customer support attends to customers via phone, email, and live chat. When clients have questions about activities on their accounts, the RoboForex support team is known for being flexible and responsive.
The responsibility of a trading and investment customer support system is to ensure traders get the best solution to inquiries or confusion about the services it offers. Top brokers prioritize assisting their clients get the solution to their trading challenges; this is where RoboForex customer service comes in. Because of the real services RoboForex provides, traders across the globe have come to trust this licensed and user-friendly broker. These services and trading tools are designed to give beginner and professional traders the best trading experience. They also offer training materials to traders to help them become proficient with trading and any of the tools on the platform.
RoboForex customer service does this and more. TU experts will tell you more about RoboForex support and the channels to contact them.
RoboForex official website
Is RoboForex a trusted broker? Being a regulated broker that integrates top security features and incorporates techniques that keep customer investment safe, RoboForex is a trusted broker. Additionally, reviews from different users on many online platforms indicate the excellence of the RoboForex platform.
Is RoboForex legal? Yes. Roboforex is a legal company registered and licensed (license number - 000138/437) by FSC Belize. To guarantee that its clients receive a standard financial service, this broker adheres to the rules established by this regulator.
How long does RoboForex verification take? RoboForex verification using some digital payment options is instant, but bank transfers and credit cards could take up to 48 hours. Thus, the RoboForex verification process can take up to two business days on average.
What are the risks of RoboForex? RoboForex incorporates advanced security measures to safeguard verified users' investments. The risks evident are those caused by the decrease in liquidity, price change, high volatility, and circumstances beyond control. However, ensure you thoroughly read the user agreement and the fundamental guidelines and regulations of the financial markets before opening an account with RoboForex.
Pros and cons of RoboForex customer service
The RoboForex support center has its ups and downs. Below are the pros and cons of RoboForex customer service.
👍 Pros
• For vendors from various parts of the world, their multilingual customer service can be very beneficial.
• RoboForex offers responsive and adaptable live chat assistance.
• RoboForex's email support enables traders to send written questions or issues to the company's customer service representatives, who will respond clearly and concisely.
👎 Cons
• Even though live chat answers queries rapidly most of the time, it occasionally takes longer due to the volume of questions and the time of day.
• Even though they offer multilingual support, some users in developing countries may find it more difficult to access support in less commonly used languages.
• Email processing times may increase in certain places with inadequate internet connections.
What are the channels for communication with support at RoboForex?
The mediums traders use to communicate with experts on issues concerning their accounts and trading are referred to as communication channels, and the RoboForex support team has multiple options. But depending on where they are, the user has to choose the channel that best fits their requirements. The ways to get in touch with RoboForex customer support are listed below.
RoboForex Live chat
Customers can text brokers or customer service representatives in real time by using RoboForex's live chat feature. With this service, clients can ask questions, get assistance, or get information about trading activities, fees and commissions, account management, and other pertinent subjects via a chat interface on the broker's website or platform. Using this method instead of calling or emailing RoboForex customer service allows users to communicate with them more effectively and conveniently.
Email is another way that RoboForex users can get in touch with customer service regarding problems with their active accounts. Investors can email the company with any questions they may have about their investments or any other financial services the broker offers. Clients wishing to obtain written assistance or information can use email correspondence with the broker's customer service team. When emailing support@RoboForex.com, always include your account number and support PIN if you are an existing client. The support staff should get back to you within a day.
Phone
One of the fastest ways to connect with the RoboForex support team is by phone. Customers or prospective customers can use this service to contact the brokerage with grievances, inquiries, or requests concerning their accounts and trading activity. RoboForex's phone customer service team answers questions from traders about general account management, order placement, and other financial services on the platform. Therefore, you can call +593 964 256 286 to speak with RoboForex customer service.
RoboForex Help Center
The term "RoboForex Help Center" describes a hub or resource where clients or users can obtain information about their brokerage accounts and services, access resources, and get assistance. To find answers to inquiries regarding trading on the platform, users can examine FAQs, tutorials, and guides. Giving customers thorough information about their investments, RoboForex trading terminals, deposits and withdrawals, and other topics is the goal of the RoboForex Help Center. Again, if someone is having trouble finding the exact solution they require for their specific issue, RoboForex customer support contact information is supplied.
Note:
You can visit the registered physical address at 2118 Guava Street, Belama Phase 1, Belize City, or 9724 Ramiro Duran Street, Belize City, Belize, or Suite 51 Victoria House, 26 Main Street, GX11 1AA Gibraltar.
Comparison of RoboForex Customer Service with offers from other brokers
Owing to the fierce competition in the trading business, many brokers are ensuring that their offerings are excellent and meet the needs of inexperienced and seasoned traders. Offering assistance at all times using different channels helps traders who might find using the broker's trading tools and services intimidating. This is how RoboForex's customer service compares to that of other top brokers in the market.
Team that worked on the article
Peter Emmanuel Chijioke is a professional personal finance, Forex, crypto, blockchain, NFT, and Web3 writer and a contributor to the Traders Union website. As a computer science graduate with a robust background in programming, machine learning, and blockchain technology, he possesses a comprehensive understanding of software, technologies, cryptocurrency, and Forex trading.
Having skills in blockchain technology and over 7 years of experience in crafting technical articles on trading, software, and personal finance, he brings a unique blend of theoretical knowledge and practical expertise to the table. His skill set encompasses a diverse range of personal finance technologies and industries, making him a valuable asset to any team or project focused on innovative solutions, personal finance, and investing technologies.
Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.