E8 Funding provide 24/7 customer service support through email, live chat and phone, and customer support for the platform is available in different languages.
E8 Funding Customer Service Review
Updated: October 05, 2023
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E8 Funding is a renowned prop trading firm in the list of best remote prop trading firms, dealing with tradable instruments like currency pairs, indices, stocks energies, CFDs, metal and indices. The prop trading firm was launched in 2021 and is known for providing funded accounts to traders with a minimum deposit of only $138.
Are you planning to access funded accounts at E8 Funding? If yes, this blog will help you with the E8 Funding Customer Service review details. Our trading experts at Traders Union have extracted all the reliable information about E8 Funding customer service and mentioned the facts below. Let’s get started with an unbiased review of best funded trading accounts customer support!
Pros and cons of E8 Funding customer service
E8 Funding provide 24/7 customer service support through email, live chat and phone, and customer support for the platform is available in different languages, including English, Spanish, French and German.
Here’s the list of E8 Funding customer service pros and cons to help with better clarity.
👍 Pros
• E8 Funding support for customer service responds to queries within a few minutes.
• Customer service representatives at E8 Funding are experts and knowledgeable about the deliverables, helping traders with better and quick answers.
• Various E8 Funding contact channels are available for the traders.
👎 Cons
• Customer service for E8 Funding is only available for a few hours a day.
• E8 Funding customer service does not provide on-call support to their customers, which can sometimes be frustrating when users are looking for instant answers.
• E8 funding live chat feature is not always available, which can also be hassling on the end of customers.
What are the channels for communication with E8 Funding Support?
E8 Funding customer service provides different channels for customers to connect with their customer executives to get help with trading information and queries. Below is the list of all the available channels and their basic functionalities to help with detailed facts:
Physical Office Address - 100 Crescent Ct, Unit 700, Dallas, TX, 75201, United States.
Email ID - support@funding.com
Live Chat - Directly available from the site.
E8 Funding Support Timings - Monday to Friday - 4 AM to 4 PM CST, Weekends - 8 AM to 1 PM.
Details for E8 Funding support over call are not mentioned on the website. Apart from these essential E8 Funding contacts, users can connect with E8 Funding experts through social media channels.
Facebook - https://www.facebook.com/E8Fundingcom/
Twitter - https://twitter.com/e8funding
Instagram - https://www.instagram.com/e8funding/
Telegram - https://t .me/e8fundinggroup
Apart from these communication channels, E8 Funding also has a help centre page, where they have different issues and their answers listed to help customers with a seamless and hassle-free trading experience. All they need to do is search for their query. Articles related to the same will be displayed.
Comparison of E8 Funding Customer Service with Offers from other companies
| E8 Funding | SurgeTrader | Topstep | |
|---|---|---|---|
Availability of communication 24/7 (Yes/No) |
No |
Yes |
No |
Traders' reviews (positive/negative) |
Positive |
Positive |
Positive |
Quality of customer service (Good or Not) |
Average |
Good |
Good |
Live Chat |
Yes |
Yes |
Yes |
Telephone |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Social networks |
Yes |
Yes |
Yes |
FAQs
How do I contact E8 funding?
E8 Funding contacts to connect with customer executives include email and live chat support.
How do I get my payout from E8 funding?
To get the payouts from E8 funding accounts, traders need to log in to their accounts, click on the withdrawals tab, and enter the amount they wish to withdraw. After this, they will be asked to select the withdrawal method and click the submit button to get the payout.
Where is E8 funding headquarters?
E8 Funding has two headquarters in Dallas, Texas and London, England.
Who owns E8 funding?
Dylan Elchami is the CEO and founder of E8 Funding.
Team that worked on the article
Upendra Goswami
Contributor
Upendra Goswami is a full-time digital content creator, marketer, and active investor. As a creator, he loves writing about online trading, blockchain, cryptocurrency, and stock trading.
Dr. BJ Johnson
Developmental English Editor
Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.