Funded Next support works 24/7. Email, phone and live chat are available to contact managers.
Funded Next Customer Service Review
Updated: October 03, 2023
Editorial Note: While we adhere to strict
Editorial Integrity,
this post may contain references to products from our partners. Here's an explanation for
How We Make Money.
None of the data and information on this webpage constitutes investment advice according to our
Disclaimer.
Funded Next is a renowned prop trading firm in the best remote prop trading firms list. It launched in 2022 and is known for providing a funded account to all aspiring traders. The trading platform provides a low-risk environment for new and experienced traders, various funding options, competitive price share and no drawdown risk.
For all those who are confused about the details of what is prop trading, Traders Union experts have clarification for you.
In this blog below, we will be introducing you to the details of Funded Next Customer Service. This main aspect must be checked before finalising any trading platform. Trading platforms with the best customer services help traders with easy and quick issue resolution, advice and guidance for their trades, further boosting the platform's trust and loyalty.
According to the facts explored about Funded Next Customer Service and Funded Next review by Traders Union experts, the service is generally rated positive. FundedNext customer service is accessible through email, and live chat and is available 24*7 for registered and non-registered trading enthusiasts. The trading portal also has frequently asked questions that cover most of the standard queries.
Let’s get more into the details of Funded Next Customer service with our Traders Union experts to learn more about Funded Next support and Funded Next contacts.
Pros and cons of Funded Next customer service
👍 Pros
• FundedNext customer service is accessible 24*7 and is known for its responsiveness feature.
• Customer service representatives at FundedNext are knowledgeable and helpful with the best query resolution.
• FundedNext provides email and live chat options to connect with customer service representatives.
👎 Cons
• Customers might experience long wait times during peak times while connecting with customer service representatives.
• FundedNext suto response for immediate assistance can sometimes provide misleading information.
• Live chat and phone support options are sometimes not compatible with 24*7 services.
What are the channels for communication with Funded Next Support?
FundedNext, the prop trading firm, has mentioned on its website that they provide 24/7 expert customer assistance to its viewers, users and traders. Based on the Traders Union's evaluation of the details provided on their website, the following channels for communication with Funded Next support are fetched.
FundedNext has mentioned on its website that users can email any queries related to trading, trades, account creation, registration or any other related details to support@fundednext.com. According to Funded Next customer reviews found online, they typically respond to the email within 7-12 hours.
Phone Number
The Funded Nect has mentioned their 24/7 on-call support to Funded Next contacts under the section of Funded Next support, but we cannot find their phone numbers on the website and their legitimate platforms.
After logging in to the platform, the help option is displayed for registered users, which directs to the frequently asked questions page.
Live Chat
Funded Next website has also mentioned the live chat option on their portal.
Website Assitance Form
Funded Next has also attached a website assistance form on its Contact Us page, where users can mention their name, subject, email, and the message and send it. However, response time details are missing for the same.
Comparison of Earn2Trade customer service with offers from other companies
| Funded Next | SurgeTrader | Topstep | |
|---|---|---|---|
Availability of communication 24/7 (Yes/No) |
Yes |
No |
No |
Traders' reviews(positive/negative) |
Positive |
Positive |
Negative |
Quality of customer service(Good or Not) |
Good |
Average |
Good |
Live Chat |
Yes |
Yes |
Yes |
Telephone |
Yes |
Yes | Yes |
Yes |
Yes |
Yes |
|
Social networks |
Yes |
Yes |
Yes |
FAQs
Where is Funded Next located?
Funded Next is located in the USA, UAE and Southeast Asia. The company’s headquarters are in Ajman, UAE, and its offices are in New York, Vietnam and Malaysia.
Who owns Funded Next?
FundedNext is owned by Next Ventures, a fintech company founded by Syed Abdullah Jayed.
What is the server time for FundedNext?
The server time for FundedNext is GMT+3 during the winter and GMT+2 during the summer. It is currently 3 hours ahead of Coordinated Universal Time (UTC).
What is the refund policy for Funded Next?
FundedNext has a 7-day refund policy. If you register for a FundedNext account and do not begin trading within 7 days, you are eligible for a full refund. However, once you begin trading, your fees become non-refundable.
Team that worked on the article
Upendra Goswami
Contributor
Upendra Goswami is a full-time digital content creator, marketer, and active investor. As a creator, he loves writing about online trading, blockchain, cryptocurrency, and stock trading.
Dr. BJ Johnson
Developmental English Editor
Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.