Advertiser Disclosure

AVA Assurance Voyages & Assistance Review – Is it Safe and Legit?

Item: AVA Assurance Voyages & Assistance
Rating: 3.7
Author: Oleg Tkachenko

3.7

Claim profile

PARIS, France

Registration address

https://www.ava.fr

Declared official website

We evaluate AVA Assurance Voyages & Assistance based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how AVA Assurance Voyages & Assistance is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

AVA Assurance Voyages & Assistance Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	3.7/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	3.3/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	4/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	1.9/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	5/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where AVA Assurance Voyages & Assistance is Popular

We analyzed the popularity of AVA Assurance Voyages & Assistance across various countries over the past month to identify where it's most in demand. The data, sourced from Ahrefs, highlights regions where the brand is recognized and attracts interest, offering a general view of its performance in different markets.

*The chart shows monthly website visitors.

What are AVA Assurance Voyages & Assistance Reviews?

User Reviews Score

3.3 /5

According to Trustpilot data

, users have left 26 reviews about the company. The most recent review was posted on 3 June 2026, and the overall Trustpilot rating for AVA Assurance Voyages & Assistance is 3.3.

3.3 /5 rate of 26 reviews
5-star	46.15%
4-star	3.85%
3-star	7.69%
2-star	0%
1-star	42.31%

Editor’s Pick:

No policies, no lawyers – Can cryptocurrency replace insurance?

Eugene Komchuk

Editor at Traders Union

Fed up with premiums and fine print? In 2025, protecting your future looks very different — and much smarter. Find out what’s replacing traditional insurance.

Read the article

Customer Loyalty and Perception of AVA Assurance Voyages & Assistance

Customer Loyalty Index

4 /5

The trust and satisfaction index for AVA Assurance Voyages & Assistance is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does AVA Assurance Voyages & Assistance Show Up in Online Feedback?

A significant portion of reviews about company AVA Assurance Voyages & Assistance is negative, indicating potential systemic issues affecting product or service quality. These reviews provide valuable insights into customer experiences and possible risks. Before engaging, it’s important to analyze the complaints, assess their relevance to your needs, and evaluate how the company addresses criticism.

According to current data, AVA Assurance Voyages & Assistance monitors customer reviews, which shows attention to feedback and a readiness to address client concerns.

Why do customers appreciate AVA Assurance Voyages & Assistance?

13 users have shared their positive experiences, highlighting what they appreciate about AVA Assurance Voyages & Assistance.

Top 5 reasons why users are satisfied with service-oriented companies:

Responsive customer support	Inquiries are handled promptly and professionally.
Clear pricing and terms	Fees and policies are explained transparently.
Reliable security measures	Users feel confident their data is handled securely.
Timely service execution	Payments, requests, and claims are processed efficiently.
Stable and user-friendly platform	The interface is easy to use and performs consistently.

Are AVA Assurance Voyages & Assistance's services gaining or losing popularity?

Popularity Score

1.9 /5

We compared the average website traffic of AVA Assurance Voyages & Assistance over the past four calendar months with the industry benchmark for the Travel Insurance Companies category, which currently stands at 13340

, to assess the company’s relative visibility and competitive standing.

According to Similarweb data for May 2026, the website recorded 6,584 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

While the primary evaluation relies on comparing the company with its industry peers, it is equally valuable to observe its traffic dynamics over time.

Over the past year, website traffic has dropped significantly by 21.63% , raising concerns about the declining popularity of AVA Assurance Voyages & Assistance's services. A drop of this size may point to deeper issues, such as increased competition, customer dissatisfaction, or ineffective marketing strategies. Addressing these challenges could help AVA Assurance Voyages & Assistance reverse this downward trend and improve customer engagement.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

AVA Assurance Voyages & Assistance’s Recognition and Trust in the Digital Space

Web Mention Index

5 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to AVA Assurance Voyages & Assistance’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to https://www.ava.fr and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain https://www.ava.fr has 335 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Travel Insurance Companies’ category is 250

AVA Assurance Voyages & Assistance’s backlink profile is above the industry average, showing that it is seen as a more trusted and recognized entity in its field. Companies with this level of backlink authority often enjoy a stronger reputation and are viewed as more reliable than their peers.

Note:

Companies with backlink profiles above the average are typically considered trustworthy and have a competitive advantage when it comes to reputation and authority.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the AVA Assurance Voyages & Assistance Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the AVA Assurance Voyages & Assistance domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below https://www.ava.fr
Expires On	2026-08-09
Registered On	1998-03-31
Updated On	2025-07-28

AVA Assurance Voyages & Assistance has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can AVA Assurance Voyages & Assistance’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

Comparison of AVA Assurance Voyages & Assistance with Organic Competitors

An analysis of the AVA Assurance Voyages & Assistance website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well AVA Assurance Voyages & Assistance competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
www.ava.fr	3612	-2754
assur-travel.fr	7115	-1411
chapkadirect.fr	116139	-15197
allianz-voyage.fr	19447	-19814

What Does AVA Assurance Voyages & Assistance Offer?

Assurance Voyage Assistance (AVA) is a broker specializing in international mobility since 1981. They offer a wide range of premium solutions for covering various types of travel, including tourist trips, students' study abroad programs, business trips, group travel, short stays for foreigners in Europe, and healthcare for French expatriates worldwide. Clients can find suitable insurance in three clicks and contact AVA for specific requests. The GOBYAVA app allows users to view their contract, report a claim, extend insurance, and access exclusive travel content easily from abroad.

AVA Assurance Voyages & Assistance Contacts
Contact e-mail	INFO@AVA.FR
Contact telephone	0153204420
Registration address	20 RUE DE MAUBEUGE PARIS France

Conclusion: Is AVA Assurance Voyages & Assistance Legit? Is it Safe?

To verify the legitimacy of AVA Assurance Voyages & Assistance with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 3.7/5

A moderately high score is a good sign that AVA Assurance Voyages & Assistance is gaining trust and delivering reliable services. Customers are generally satisfied, and the company has built a solid reputation. While occasional issues may still arise, AVA Assurance Voyages & Assistance is a credible player in its industry.