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Hentons Review – Is it Safe and Legit?

Item: Hentons
Rating: 3.2
Author: Oleg Tkachenko

3.2

Claim profile

Leeds, United Kingdom

Registration address

https://www.hentons.com

Declared official website

We evaluate Hentons based on key metrics such as domain stability, user reviews, customer loyalty, popularity and web mentions. Our analysis provides a snapshot of how Hentons is performing, helping you understand whether it’s building trust, maintaining customer loyalty, or facing challenges.

Hentons Trust Tracker
Overall Trust Index The Overall Trust Index is based on multiple factors, including the following individual metrics: Domain Stability Score (measuring domain age and reliability), User Reviews Score (aggregating positive and negative feedback from trusted sources like Trustpilot), Customer Loyalty Index (reflecting customer retention and satisfaction), Popularity Score (tracking online searches and mentions), and the Web Mention Index (analyzing the number of referring domains and online references). Each score is evaluated on a 5-point scale. Learn the assessment criteria in details	3.2/5
User Reviews Score This score is derived specifically from verified user ratings on Trustpilot, offering insight into customer satisfaction.	2.4/5
Customer Loyalty Index This index reflects the level of customer loyalty to a company based on the ratio of positive to negative reviews, while also factoring in the company’s responses to negative feedback. This parameter helps evaluate how satisfied customers are with the company's products or services.	2/5
Popularity Score The popularity score is based on website traffic, user engagement statistics, compared to previous periods to evaluate growth or decline. The data was obtained using Similarweb, a comprehensive SEO platform that provides insights into website performance, keyword analysis, and competitive research	4.2/5
Web Mention Index This index measures how frequently a company or its website is mentioned across external sites, typically through referring domains. This index reflects the online visibility and reputation of the company, indicating how often it is cited or discussed in various digital platforms.	4.6/5
Domain Stability Score This score assesses the reliability and consistency of a domain over time, typically based on factors such as the age of the domain, the frequency of ownership changes, and any periods of downtime or suspension. A high score indicates that the domain has been stable, with consistent operation and ownership, which can suggest trustworthiness and longevity in the digital space.	5/5

Top 5 Countries Where Hentons is Popular

We analyzed the popularity of Hentons across various countries over the past month to identify where it's most in demand. The data, sourced from Ahrefs, highlights regions where the brand is recognized and attracts interest, offering a general view of its performance in different markets.

*The chart shows monthly website visitors.

What are Hentons Reviews?

User Reviews Score

2.4 /5

According to Trustpilot data

, users have left 10 reviews about the company. The most recent review was posted on 17 October 2026, and the overall Trustpilot rating for Hentons is 2.4.

2.4 /5 rate of 10 reviews
5-star	20%
4-star	0%
3-star	0%
2-star	0%
1-star	80%

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Customer Loyalty and Perception of Hentons

Customer Loyalty Index

2 /5

The trust and satisfaction index for Hentons is derived from the ratio of positive to negative reviews, offering a clear measure of customer loyalty and overall sentiment. Built on data from Trustpilot, a globally recognized platform for consumer feedback, this index provides valuable insight into how the brand is perceived by its customers. A high ratio of positive reviews signals strong loyalty, while a prevalence of negative feedback highlights areas for improvement in the customer experience.

How Does Hentons Show Up in Online Feedback?

According to currently available reviews, negative feedback predominates for Hentons. This may indicate elevated risks related to trust and customer experience and can be taken into account by users when independently evaluating the company.

According to current data, Hentons monitors customer reviews, which shows attention to feedback and a readiness to address client concerns.

What’s causing negative feedback for Hentons?

Hentons has received 8 negative reviews, with users frequently raising concerns about specific aspects of the service.

Top 5 recurring complaints among customers of service-based companies:

Inconsistent customer support	Quality and responsive times vary.
Unclear or unexpected fees	Costs are not always communicated transparently.
Security or data privacy issues	Uncertainty about how personal data is managed.
Slow processing times	Delays in payouts, documentation, or issue resolution.
Intermittent system failures	Bugs or disruptions that impact usability.

Despite the negative feedback, 2 users have left positive reviews, appreciating certain features of Hentons's services, though these are fewer in number.

Are Hentons's services gaining or losing popularity?

Popularity Score

4.2 /5

We compared the average website traffic of Hentons over the past four calendar months with the industry benchmark for the Accounting and Bookkeeping Services category, which currently stands at 1088

, to assess the company’s relative visibility and competitive standing.

According to Similarweb data for October 2026, the website recorded 3,915 visits last month, providing insights into its current online presence and traffic dynamics.

Dynamics of site visits over the past 12 months

While the primary evaluation relies on comparing the company with its industry peers, it is equally valuable to observe its traffic dynamics over time.

Over the last year, website traffic has surged by 561.32% , indicating a dramatic increase in the popularity of Hentons's services. Such substantial growth suggests that Hentons has made significant strides in the market, likely due to a combination of effective promotions, excellent customer experiences, and strong word-of-mouth. This rapid rise in traffic signals that Hentons is capturing considerable market attention and could continue to expand at this accelerated pace.

Disclaimer:

Website traffic is an additional source of information for evaluating a company's popularity, but it should not be solely relied upon, as other factors may also influence these metrics.

Hentons’s Recognition and Trust in the Digital Space

Web Mention Index

4.6 /5

Backlinks (links from other websites) show how well-known and trusted a company is online. However, the quality of these links is more significant than the quantity. The more high-quality sites link to Hentons’s website, the higher its credibility in the eyes of customers and partners. This can indicate that the company is recognized as reliable and popular in its industry.

In our analysis, we filter out low-quality sites and focus exclusively on backlinks from trusted, authoritative sources. We have tracked the number of these high-quality sites linking to https://www.hentons.com and monitored changes over the past month. This metric is crucial for assessing how widely the brand is recognized and how much trust it holds in the digital space.

The domain https://www.hentons.com has 56 referring domains.

*Referring domains data sourced from Serpstat

The average number of referring domains in the ‘Accounting and Bookkeeping Services’ category is 49

Hentons’s backlink profile is close to the industry average, which is a strong sign of reliability. This suggests that Hentons is performing on par with most of its competitors, making it a fairly trustworthy option in its category. However, slight improvements could further boost its competitive edge.

Note:

Being close to the industry average signals that the company is generally seen as reliable but may still have opportunities to stand out as more trustworthy than the competition.

Recognition and Trust
in the Digital Space (%)

*Trust level based on unique referring domains

Is the Hentons Website Reliable and Stable?

Domain Stability Score

5 /5

We analyzed the registration date of the Hentons domain to assess its stability and reliability. Regardless of how long the domain has been active, its age remains an important indicator of the company’s trustworthiness and resilience in the digital space.

The domain registration data is provided below https://www.hentons.com
Expires On	2027-02-05
Registered On	2000-02-05
Updated On	2025-09-03

Hentons has demonstrated a lasting presence in the market, reflected in the long-standing activity of its domain. Such an extended tenure suggests the company's stability and adaptability, as well as its efforts to build trust with clients and partners. This long-term presence may indicate experience and professionalism, contributing to its reputation within the industry.

Can Hentons’s long-established domain be considered a mark of trust?

While domain age is a positive indicator of stability and professionalism, it should be considered alongside other factors, such as customer reviews and overall reputation, to form a comprehensive assessment of the company's reliability.

Comparison of Hentons with Organic Competitors

An analysis of the Hentons website and its competitors, conducted using Ahrefs, provides a clear insight into the leading companies in the market.

The analysis focuses on three core metrics, which provide a clear picture of how well Hentons competes in its niche, highlight growth opportunities, and outline actionable steps to strengthen its market position.

	Traffic Monthly traffic indicates the website’s popularity among users.	Monthly traffic changes Traffic changes over the past month reveal growth or decline in interest.
www.hentons.com	3915	3121
rayneressex.com	22318	13183
charteredaccountantsworldwide.com	29630	-7317
bhp.co.uk	40282	29718

What Does Hentons Offer?

Hentons is an experienced Chartered Accountancy & Business Advisory firm with over 40 years in the industry. They focus on understanding each client's unique needs and business challenges. Hentons offers personalized services combining local insight with national expertise.

Hentons Contacts
Contact e-mail	info@hentons.com
Contact telephone	0113 234 0000
Registration address	Northgate 118 North Street Leeds Leeds United Kingdom

Conclusion: Is Hentons Legit? Is it Safe?

To verify the legitimacy of Hentons with 100% certainty, it’s essential to consult official regulatory websites overseeing the company's operations. However, we can provide some key indicators based on several performance metrics to help assess the company’s trustworthiness and safety.

Overall Score: 3.2/5

A moderately high score is a good sign that Hentons is gaining trust and delivering reliable services. Customers are generally satisfied, and the company has built a solid reputation. While occasional issues may still arise, Hentons is a credible player in its industry.