Is PrimeXBT a Reliable Crypto Exchange? Is It Safe?
According to our experts’ evaluation, PrimeXBT demonstrates a moderate level of safety and security. The exchange complies with several key security standards, but there is still room for improvement.
According to our research, the following factors determine PrimeXBT moderate security profile:
- Based on our methodology, it received a 6.8/10 score for Security and Regulation.
- Not under Tier-1 regulation, reducing overall reliability and oversight.
- Active since 2018
- Offers protection through an investor compensation fund
- Stores client assets securely in cold wallets
- Uses two-factor authentication for added safety
- Regulated by a government authority, though not at the Tier-1 level.
Is PrimeXBT safety backed by government regulation?
Yes, PrimeXBT is government-regulated, meaning it operates under official oversight that ensures compliance with local financial requirements. However, it is not Tier-1 regulated, so the level of investor protection and transparency may be lower compared to top-tier jurisdictions.
PrimeXBT is regulated in the following regions: Lithuania, Saint Lucia.
How strong are PrimeXBT security measures?
Overall, PrimeXBT adheres to the core security standards and industry best practices. We compared its protection level with leading exchanges to help you make the right choice.
| PrimeXBT | Kraken | Coinbase | ||
|---|---|---|---|---|
| Cold wallet storage | Yes | Yes | Yes | |
| 2FA | Yes | Yes | Yes | |
| Facial authentication | No | No | No | |
| Investor protection fund | Yes | No | Yes |
Has PrimeXBT ever suffered a successful hack?
We conducted an audit of publicly available information and found no evidence of successful hacks against PrimeXBT. Public records, news coverage, and security disclosures contain no reports of breaches that resulted in loss of customer funds.
What is the user feedback on PrimeXBT?
User ratings for PrimeXBT are an important indicator of both security and user experience. We collected an overall score from Traders Union users and ratings from app stores (App Store, Google Play), and compared them with the leaders in our crypto-exchange rankings
| PrimeXBT | Kraken | Coinbase | ||
|---|---|---|---|---|
|
User Satisfaction Score
At Traders Union, we use the Customer Satisfaction Score (CSAT) to gauge user satisfaction. CSAT is calculated from reviews on each exchange’s Traders Union profile. Our dataset spans 13+ years of user feedback.
|
8.6/10 | 7.6/10 | 7.3/10 | |
| Android App Score | 4.1 | 4.5 | 3.7 | |
| iOS App Score | 4.8 | 4.7 | 4.7 |
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Team that worked on the article
Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform.
Dan Blystone began his trading career in 1998 as an arbitrage clerk on the floor of the Chicago Mercantile Exchange (CME). He later traded bond and Eurex futures at proprietary firms such as Altea Trading, gaining valuable experience in high-frequency trading and risk management.
Chinmay Soni is a financial analyst with more than 5 years of experience in working with stocks, Forex, derivatives, and other assets. As a founder of a boutique research firm and an active researcher, he covers various industries and fields, providing insights backed by statistical data.