Capital.com vs City Index - Fees Review included
Which broker is better Capital.com or City Index? Our expert assessment conducted according to TU’s own methodology showed that Capital.com is one of the top brokers in the financial market with the TU Overall Score of 5.09 out of 10. City Index is one of the top brokers in the financial market with the TU Overall Score of 4.66 out of 10. Find out more about TU Overall Score.
| Feature | Capital.com | City Index |
|---|---|---|
Overall |
4.5 |
3.9 |
4.9 |
4.5 |
|
4.7 |
4.7 |
|
4.7 |
4.2 |
|
Investment Instruments |
2.2 |
1 |
Platforms and Charting Tools |
4.6 |
3.7 |
Deposit and Withdrawal |
4.5 |
4.0 |
Research |
4.3 |
4.0 |
Education |
4.4 |
4.5 |
Support |
4.6 |
4.5 |
Bonuses |
2.4 |
3.8 |
Capital.com vs City Index: Pros and Cons
Capital.com (Capital) is a British Forex broker that provides its services to traders and investors worldwide. The company's activities are regulated by two bodies: CySEC — the Cyprus Securities and Exchange Commission, and the FCA — the UK Financial Conduct Authority. The company is audited by Deloitte and cooperates with two large European banks (Raiffeisen, RBS). Capital is ready to cooperate with active traders regardless of their experience, as well as with active investors who use shares of various companies for their work.
The City Index broker was founded in 1983 in London. This company allows its clients to engage in active trading and place bets on the spread. City Index is licensed and regulated by the UK’s FSA — UK Financial Services Authority (license number 113942). The broker has received tremendous awards numerous times, including "Best Loyalty Trading Program" (2019), "Best Trading Platform" (2019), and "Best CFD Provider" (2020) while providing financial services
| Capital.com | City Index | |
|---|---|---|
| Overall Pros | UK and EU regulated Forex broker | a vast array of trading instruments |
| Free direct stock trading | both floating and fixed spreads are available to users | |
| Multiple ways to deposit and withdraw funds | MetaTrader 4 terminal is provided for trading, as well as a web terminal and mobile applications | |
| A large number of training materials and tools for market research and study. | ||
| Multilingual support department - the company provides support in 13 languages. | ||
| 6100+ trading instruments. | ||
| 200+ supported cryptocurrencies | ||
| Overall Cons | The broker does not offer clients investment programs such as PAMM accounts or copying trades. | the trading platform periodically malfunctions |
| shortage of deposit/withdrawal methods | ||
| a broker can reject an application regarding opening a trading account if the user does not have enough trading experience or his starting capital is not sufficient for trading |
Capital.com vs City Index: Safety and Regulation
| Regulated By: | Capital.com | City Index |
|---|---|---|
US Regulation |
No |
No |
FCA (Great Britain) |
Yes |
Yes |
CySec (Cyprus, EU) |
Yes |
No |
ASIC (Australia) |
Yes |
No |
Other Regulators |
Republic of Belarus (NBRB) |
No |
Capital.com vs City Index: Trading Conditions
| Trading Conditions | Capital.com | City Index |
|---|---|---|
Minimum Deposit |
$20 |
$100 |
Trading Platforms |
Web, Mobile application, MT4, Tradingview |
MT4 |
Max Leverage (Futures) |
FCA/CYSEC/ASIC - 1-30, NBRB - 1-100 |
1-100 |
Supported Markets |
Stocks, Cryptocurrencies, Currency pairs, Indices, Commodities, futures |
Forex, CFDs on stocks, indices, commodities, metals, cryptocurrencies |
Trading assets |
6100+ |
300+ |
Trading Accounts |
Live-account, demo account |
Real, demo |
Base Account Currencies |
USD, EUR, GBP, PLN, RUB |
USD, EUR, GBP |
Capital.com vs City Index: Fees
Forex Trading Fees
| Fee | Capital.com | City Index |
|---|---|---|
Standard Account EURUSD Average Spread |
0.6 pips |
0.5 pips |
Standard Account Fee |
$0 |
$0 |
ECN/STP Account Fee |
Not supported |
Not supported |
ECN Account EUR Average Spread |
Not supported |
Not supported |
CFD Trading Fees
| Fee | Capital.com | City Index |
|---|---|---|
CFD Trading Fee |
Floating spread |
Floating spread |
Non-Trading Fees
| Fee | Capital.com | City Index |
|---|---|---|
Account Fee |
No |
No |
Deposit Fee |
No |
No |
Withdrawal Fee |
No |
No |
Inactivity Fee |
No |
$15 per month after 24 months of inactivity |
A conversion fee may be applied as withdrawals and deposits are conducted in USD. Any other currency will have to be converted.
Capital.com vs City Index: Trading Assets
| Asset Name | Capital.com | City Index |
|---|---|---|
Overall |
6100+ |
300+ |
Forex |
Yes |
Yes |
Stocks |
Yes |
Yes (CFD) |
Metals |
Yes (CFD) |
Yes (CFD) |
Cryptocurrencies |
Yes (CFD) |
Yes (CFD) |
Energy |
Yes (CFD) |
Yes (CFD) |
Indices |
Yes (CFD) |
Yes (CFD) |
ETFs |
Yes |
No |
Bonds |
No |
No |
Mutual funds |
No |
No |
Stock options |
No |
No |
Futures Trading |
Yes |
No |
Binary Options |
No |
No |
Capital.com or City Index: Investment Programs
| Asset Name | Capital.com | City Index |
|---|---|---|
Copy Trading |
No |
No |
MAM/PAMM |
No |
No |
Managed Accounts |
No |
No |
Other |
No |
No |
Trading Platforms: City Index or Capital.com
| Capital.com | City Index | |
|---|---|---|
MT4 |
Yes |
Yes |
MT5 |
No |
No |
cTrader |
No |
No |
Appropriate platform |
Yes |
No |
Others |
Tradingview |
No |
Capital.com vs City Index: Deposit and Withdrawal Methods
| Deposit and Withdrawal Method | Capital.com | City Index |
|---|---|---|
Bank Transfer |
Yes |
Yes |
Debit Card |
Yes |
Yes |
Electronic Wallets |
Yes |
No |
Crypto |
No |
No |
Capital.com vs City Index: Research
| Research Type | Capital.com | City Index |
|---|---|---|
News Feed |
Yes |
Yes |
Fundamental Data |
Yes |
No |
Chart Analysis |
Yes |
Yes |
Trading Ideas |
No |
No |
E-Mail Reports |
Yes |
No |
Capital.com vs City Index: Education
| Education Type | Capital.com | City Index |
|---|---|---|
Demo-account/Paper Trading |
Yes |
Yes |
Webinars |
Yes |
Yes |
Articles |
Yes |
Yes |
Videos |
Yes |
Yes |
Cent account |
No |
No |
City Index vs Capital.com: Support
| Support Features | Capital.com | City Index |
|---|---|---|
Working Days |
24/7 |
24/5 |
Yes |
Yes |
|
Phone |
Yes |
Yes |
Online chat |
Yes |
Yes |
Other |
feedback form |
No |
Capital.com vs City Index: Forex Bonuses and Promo
| Promo | Capital.com | City Index |
|---|---|---|
Forex Bonus |
No |
No |
Affiliate Program |
A trader can receive financial rewards not only for trading assets but also for attracting new clients to the company. The broker provides its partners with the tools they need to advertise Capital.com online, such as banners, widgets, and landing pages. These tools are available in several languages. The affiliate's task is to post information about the broker on their and other networks to attract new active traders. For this, the participant of the affiliate program receives a reward of up to $500. Detailed information on the terms of participation in the referral program is available to traders immediately after registering in the affiliate program.v |
For each invited client, a trader can receive from $150 to $650 |
Other Promos |
The Capital broker does not have a bonus program for which users would receive additional financial rewards for trading. However, the company holds contests among its traders. You can find up-to-date information about contests that are currently taking place in your personal account. |
No |
Top 5 Reviews on City Index
-
Comment
There is no promised fast fulfillment. Rather, it disappeared after a day of successful trading. Now the execution takes from 3000 to 5000 ms, and the connection has nothing to do with it. Technical support says nonsense intelligible. This practice is used in all kitchens of this type.
-
Comment
These are scammers! Not only is the money withdrawn for a very long time and there are always only replies, but the money also disappears from the account. Apparently, things are really bad in City Index and in this way they are trying to earn money. Do not mess with this broker!
-
Comment
Broker City Index chose in the first place because it is one of the oldest companies that operate in the financial markets. In addition, it is accredited by the FCA, which, unlike some offshore firms, not only collects money for issuing a license, but also exercises strict supervision over the activities of controlled companies. I started trading on the usual Metatrader 4, as I was sure that the author's platforms were not suitable for conducting a full-fledged technical analysis. But for the sake of interest on a demo account, I tried to open a couple of deals on At Pro from City Index specialists. Now I work only on this terminal. Simple interface, many tools. Free trading signals are very helpful.
-
Comment
Look before you leap, but having leapt never look back. It's the same with City Index: there's nothing to do here for beginners. The more assets and settings on trading platforms, the more likely you are to get confused and lose everything. The experienced folks here have something to play with. It is good for gaining experience with different markets, but it is still controversial for constant trading. Let's see how the broker will show itself with the withdrawal of funds.
-
Comment
I'm quite happy with the conditions in the City Index. All the tools are there, there were no questions with the replenishment and withdrawal yet, which is important. I also did not observe any sudden price changes. But there’s a problem with the payment systems... I want more of them. I want updates also - maybe for investment programs, for example. It always gets annoying if the broker doesn’t try to be a better version of itself. I hope that City Index is not the type, but just in case I don’t keep all of my assets here.
Top 5 Reviews on Capital.com
-
Comment
I have no problems trading with сapital.com. When you have a normal trading strategy, there shouldn’t be questions with trading. Spreads are optimal, for some pairs they are below market average. The performance of the platform leaves much to be desired; there are slippages, but not critical ones. Also, Capital.com doesn’t take too long with withdrawals, although there are delays.
-
Comment
This is just terrible! It's been over three weeks, and Capital.com still can't withdraw my money. At first, it seemed like everything should go smoothly. I've already withdrawn my profits a couple of times before. But this time, I closed the account and withdrew the entire deposit. They immediately told me that I needed to go through verification again. I sent all the necessary documents. And here we are, the third week has passed, and Capital.com still hasn't withdrawn my money.
-
Comment
Capitalcom has constant problems with its trading platform. I note that when you open orders, you can simply be kicked out of your user account. It fails and freezes, it’s obvious that developers weren’t too worried about how this platform would run. The only question is where the company gets its clients from. This is why I advise anyone who has not yet opened an account with Capital.com not to do so, because they will lose their money.
-
Comment
I had a negative experience with Capital.com. I made the minimum deposit of $350 and was able to increase my balance by $180 in just three days, which pleasantly surprised me. However, when I tried to withdraw half of this amount, problems occured. My account was blocked after my withdrawal request. I was disappointed and fooled by Capital.com.
-
Comment
I traded normally with capital.com, but one day everything changed. I get the impression that this is not a good broker, but a strange company that wants to take my money. Trading became unbearable. Everything has changed for the worse. The platform operates for one hour during the trading session. I do not recommend capital.com, they cannot be trusted.
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FAQs
What should I start Forex trading with?
It is desirable for novice traders to explore trading using a demo account to learn the market and how to work on the trading platform without the risk of suffering losses. At the same time, it is advisable to review the educational materials of the broker, learn trading basics. Then you can deposit the minimum required amount to perform a small number of transactions. If you manage to close several months in a row in the black, without substantial drawdowns on the account, then you can try increasing your deposit. Also trying to copy trades automatically is a good option for a start.
What amount should I start trading with?
The minimum deposit of $10 may be enough to trade on the cent account. However, for trading on Standard/ECT accounts, experts recommend starting with at least $200-500. With this amount, you can use not a very big leverage. Remember, getting carried away with the margin is the main cause of losses among beginners.
What should I take into consideration when choosing a broker?
Experts recommend looking at the broker’s reliability first and foremost. The other important features include basic trading conditions, commissions and fees, customer reviews. If brokers are approximately the same in terms of basic criteria, you need to choose based on your experience and tasks. One broker may be good for professionals and another – for novice traders.
Is it possible to be scammed by a broker with a license from a reputable regulator?
In theory, yes. But in practice, it takes so much time and money to comply with the requirements of reputable regulators that it is not worth it for scammers to bother obtaining a legitimate license.
Team that worked on the article
Mikhail Vnuchkov joined Traders Union as an author in 2020. He began his professional career as a journalist-observer at a small online financial publication, where he covered global economic events and discussed their impact on the segment of financial investment, including investor income. With five years of experience in finance, Mikhail joined Traders Union team, where he is in charge of forming the pool of latest news for traders, who trade stocks, cryptocurrencies, Forex instruments and fixed income.