According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
- $100
- WebTrader
- MetaTrader4
- Mobile application
- AT Pro Trading Platform
- FCA
- 1983
Our Evaluation of City Index
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
City Index is a moderate-risk broker with the TU Overall Score of 6.58 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by City Index clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews.
Broker City Index is aimed at cooperation with seasoned traders who prefer active trading in various markets.
Brief Look at City Index
The City Index broker was founded in 1983 in London. This company allows its clients to engage in active trading and place bets on the spread. City Index is licensed and regulated by the UK’s FСA — UK Financial Services Authority (license number 113942). The broker has received tremendous awards numerous times, including "Best Loyalty Trading Program" (2019), "Best Trading Platform" (2019), and "Best CFD Provider" (2020) while providing financial services.
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- a vast array of trading instruments;
- both floating and fixed spreads are available to users;
- MetaTrader 4 terminal is provided for trading, as well as a web terminal and mobile applications.
- the trading platform periodically malfunctions;
- shortage of deposit/withdrawal methods;
- a broker can reject an application regarding opening a trading account if the user does not have enough trading experience or his starting capital is not sufficient for trading.
TU Expert Advice
Financial expert and analyst at Traders Union
During its activity, the City Index broker has proved to be a reliable partner who regularly fulfills its obligations. The company offers clients only two types of accounts: real and demo, on which a trader can test his trading skills without the risk of losing capital. The site also contains all the necessary information on each of the trading assets.
City Index aims to cooperate with market participants who already have experience in trading. This is because CFD trading has its peculiarities, which are not easy for a beginner to understand, and the level of risk in such trading is much higher. The broker does not have investor-oriented programs. During its cooperation with the Traders Union, the company received complaints from customers, primarily related to its support service, which assists exclusively in English, and it’s not always comfortable for CIS traders.
All information related to trading instruments is available on the broker's home page. However, it should be noted that all data is presented only in English, some of the links on the site do not work, and there is no detailed description of trading conditions (such as leverage, stop-out level, and order execution method) on the site.
City Index Trading Conditions
| 💻 Trading platform: | MetaTrader 4, WebTrader, AT Pro Trading Platform, iOS, and Android applications |
|---|---|
| 📊 Accounts: | Real, demo |
| 💰 Account currency: | EUR, USD, GBP |
| 💵 Deposit / Withdrawal: | Bank cards Visa / MasterCard, bank transfer |
| 🚀 Minimum deposit: | 100$ |
| ⚖️ Leverage: | Depending on the trading instrument |
| 💼 PAMM-accounts: | No |
| 📈️ Min Order: | 0.01 |
| 💱 EUR/USD spread: | 0,15 pips |
| 🔧 Instruments: | Currency pairs, CFDs on stocks, indices, commodities, metals, cryptocurrencies |
| 💹 Margin Call / Stop Out: | From 5% |
| 🏛 Liquidity provider: | No |
| 📱 Mobile trading: | Yes |
| ➕ Affiliate program: | Yes |
| 📋 Order execution: | Market Execution |
| ⭐ Trading features: | Spread betting |
| 🎁 Contests and bonuses: | Yes |
Broker City is dedicated to providing services for experienced traders internationally. The company offers one type of real account, the minimum deposit amount is 100 EUR / USD / GBP. The size of the leverage, spread, and other trading conditions depend directly on the trading asset that the trader uses.
City Index Key Parameters Evaluation
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Trading Account Opening
You need to stick to the following steps to start trading with City Index through the Traders Union rebate service:
Open the Trades Union website, find City Index in the list of brokers, and follow the referral link to the broker's website. On the main page, click on the "Create account" button.
Fill out the form with your personal data, including country of residence, marital status, name, surname, date of birth, email address, mobile phone number, account name, password, and instruments that interest you (CFDs or spread bets, etc.).
The next step is to indicate your current address of residence, city, postal code, citizenship, and TIN.
Now you need to specify information about the status of employment, trading experience in foreign exchange and other markets, and financial data: currency, annual income, other sources of income, the amount that you are willing to spend on the initial deposit).
After specifying all personal data, you need to confirm your application for opening an account. At this stage, the trader needs to confirm that he accepts responsibility for his account and understands that trading the markets involves risks. Here you can also set up notifications in the form of letters to email, SMS, or calls on a mobile phone.
After your application is approved, you can go to your personal account, where these functions will be available:
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personal account settings;
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replenishment of the trading account.
All information must be indicated exclusively in English and all specified fields are required when registering. Also note that if you do not have the necessary trading skills, your application for opening an account may be rejected.
Regulation and safety
City Index has a safety score of 9.2/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Regulated in the UK
- Track record over 42 years
- Strict requirements and extensive documentation to open an account
City Index Regulators and Investor Protection
| Abbreviation | Full Name | Country of regulation | Investor Protection Fund | Regulation Level |
|---|---|---|---|---|
 FCA UK |
Financial Conduct Authority | United Kingdom | Up to £85,000 | Tier-1 |
 The Financial Commission |
The Financial Commission | International | Up to €20,000 | Tier-3 |
City Index Security Factors
| Foundation date | 1983 |
| Negative balance protection | Yes |
| Verification (KYC) | Yes |
Commissions and fees
The trading and non-trading commissions of broker City Index have been analyzed and rated as Medium with a fees score of 7/10. Additionally, these commissions were compared with those of the top two competitors, Pepperstone and OANDA, to provide the most comprehensive information.
- Tight EUR/USD market spread
- No deposit fee
- No withdrawal fee
- Above-average Forex trading fees
- Inactivity fee applies
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of City Index with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, City Index’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
City Index Standard spreads
| City Index | Pepperstone | OANDA | |
| EUR/USD min, pips | 0,1 | 0,5 | 0,1 |
| EUR/USD max, pips | 0,3 | 1,5 | 0,5 |
| GPB/USD min, pips | 0,2 | 0,4 | 0,1 |
| GPB/USD max, pips | 0,5 | 1,4 | 0,5 |
RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
City Index RAW/ECN spreads
| City Index | Pepperstone | OANDA | |
| Commission ($ per lot) | 5 | 3 | 3,5 |
| EUR/USD avg spread | 0,15 | 0,1 | 0,15 |
| GBP/USD avg spread | 0,15 | 0,15 | 0,2 |
Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with City Index. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
City Index Non-Trading Fees
| City Index | Pepperstone | OANDA | |
| Deposit fee, % | 0 | 0 | 0 |
| Withdrawal fee, % | 0 | 0 | 0 |
| Withdrawal fee, USD | 0 | 0 | 0-15 |
| Inactivity fee ($, per month) | 12 | 0 | 0 |
Account types
The City Index broker provides only two types of accounts, one of which is real and the other is the demo. The difference lies in the presence of financial risk in a real account.
Account types:
Deposit and withdrawal
City Index received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
City Index provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- PayPal supported
- Bank wire transfers available
- Low minimum withdrawal requirement
- Minimum deposit below industry average
- Limited deposit and withdrawal flexibility, leading to higher costs
- Only major base currencies available
- Wise not supported
What are City Index deposit and withdrawal options?
City Index provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, PayPal, BTC.
City Index Deposit and Withdrawal Methods vs Competitors
| City Index | Plus500 | Pepperstone | |
| Bank Wire | Yes | Yes | Yes |
| Bank card | Yes | Yes | Yes |
| PayPal | Yes | Yes | Yes |
| Wise | No | No | No |
| BTC | Yes | No | No |
What are City Index base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs for clients worldwide. City Index supports the following base account currencies:
What are City Index's minimum deposit and withdrawal amounts?
The minimum deposit on City Index is $150, while the minimum withdrawal amount is $100. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact City Index’s support team.
Markets and tradable assets
City Index offers a wider selection of trading assets than the market average, with over 13500 tradable assets available, including 84 currency pairs.
- 13500 assets for trading
- Copy trading platform
- Indices trading
- Futures not available
- No ETFs
Supported markets vs top competitors
We have compared the range of assets and markets supported by City Index with its competitors, making it easier for you to find the perfect fit.
| City Index | Plus500 | Pepperstone | |
| Currency pairs | 84 | 60 | 90 |
| Total tradable assets | 13500 | 2800 | 1200 |
| Stocks | Yes | Yes | Yes |
| Commodity futures | Yes | Yes | Yes |
| Crypto | Yes | Yes | Yes |
| Stock indices | Yes | Yes | Yes |
| Options | No | Yes | No |
Investment options
We also explored the trading assets and products City Index offers for beginner traders and investors who prefer not to engage in active trading.
| City Index | Plus500 | Pepperstone | |
| Bonds | Yes | No | No |
| ETFs | No | Yes | Yes |
| Copy trading | Yes | No | Yes |
| PAMM investing | No | No | Yes |
| Managed accounts | Yes | No | No |
Customer support
If a trader in the process of work encounters difficulties or needs help, he can contact the support service. The company's employees work around the clock from Monday to Friday or 24/5.
Advantages
- 24-hour support, Monday-Friday
Disadvantages
- Customer support speaks exclusively in English
- You cannot get in touch with support on weekends
You can contact support using:
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a call to a local phone number;
-
a call to an international number;
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letters via email;
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messages to the online chat on the broker's website.
You can apply for help directly from the broker's website or your personal account.
Contacts
| Foundation date | 1983 |
|---|---|
| Registration address | Devon House, 58 St Katharine's Way, London, E1W 1JP |
| Regulation |
FCA
Licence number: 113942 |
| Official site | cityindex.co.uk |
| Contacts |
0845 355 0801 (local rate, +44 203 194 1801
|
Education
Broker City Index provides its clients with access to free training materials that will help beginners to understand the peculiarities of foreign exchange trading, and more experienced market participants to improve their qualifications. Please note that all information in the "Training" section is presented exclusively in English.
We recommend using a demo account that excludes financial risks to practice and consolidate the knowledge gained.
Comparison of City Index with other Brokers
| City Index | Bybit | Eightcap | XM Group | VT Markets | TeleTrade | |
| Trading platform |
MT4, MobileTrading, WebTrader | MetaTrader5 | MT4, MT5, TradingView | MT4, MT5, MobileTrading, XM App | MetaTrader4, MetaTrader5, VT Markets App, Web Trader+ | MT4, MT5 |
| Min deposit | $100 | No | $100 | $5 | $50 | $10 |
| Leverage |
From 1:1 to 1:30 |
From 1:1 to 1:500 |
From 1:30 to 1:500 |
From 1:1 to 1:30 |
From 1:1 to 1:500 |
From 1:1 to 1:1000 |
| Trust management | No | No | No | No | Yes | No |
| Accrual of % on the balance | No | No | No | No | No | 1.00% |
| Spread | From 0.3 points | From 0 points | From 0 points | From 0.8 points | From 0 points | From 0.2 points |
| Level of margin call / stop out |
80% / 50% | No / 50% | 80% / 50% | 100% / 50% | No / 50% | 70% / 20% |
| Order Execution | Market Execution | Market Execution | Market Execution | Market Execution | Market Execution | Market Execution |
| No deposit bonus | No | No | No | No | No | No |
| Cent accounts | No | No | No | No | No | Yes |
Detailed Review of City Index
City Index is one of the most experienced in the Forex and CFD markets, providing financial services worldwide since 1983. The company's priority is to allow traders to trade from anywhere in the world from any device, without losing quality indicators. The broker provides clients with access to 12,000 markets, which significantly increases their trading opportunities. In addition to trading CFDs and currency pairs, the company offers traders cryptocurrency and spread betting.
Here are some numbers regarding City Index that may be essential for traders when choosing a broker:
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the company has been providing services around the world for over 35 years;
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over 120 thousand accounts have been opened during the operation of the broker;
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the broker's clients have access to over 12,000 markets.
City Index is a broker for active trading at a professional level
City Index is a company that offers high-quality services and has optimal working conditions for traders. The broker offers one live trading account that will satisfy the needs of experienced market participants. Trading conditions vary depending on which of the trading assets the client uses. A distinctive feature of the City Index broker is its access to 12,000 trading instruments, which significantly expands the trading arsenal of its clients.
The company offers several trading platforms: from the familiar MetaTrader 4 to Web-Trader AT Pro, and mobile applications for iOS and Android. Such a wide range of terminals allows customers to choose the most suitable option for themselves and trade from anywhere in the world.
Useful services of City Index:
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portal of technical and fundamental analysis. With its help, the trader reduces the time for independent analysis of the market and sees the most profitable points for opening a buy or sell order;
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has a professional trading platform, AT Pro. More than 100 trading signals are available to help a trader adjust his trading strategy;
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real-time news from Reuters. Cooperation with a news agency allows the company's clients to always be the first to keep abreast of financial news and receive financial reports;
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economic calendar. Using this tool gives the trader an understanding of how various events affect the market situation, and use this data when building a trading strategy;
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expert analysis of the market. The data is supplied by the broker's research team and helps clients predict the most likely price movement in the market.
Advantages:
the company has 35 years of experience in trading Forex assets, CFDs, and spread betting;
the most common and secure payment systems are used to replenish the account and to withdraw money;
the broker's activities are licensed and regulated by the British Financial Conduct Authority - FCA;
the company provides clients with tools so they can manage risks and mitigate the risk of loss on already open orders;
a vast range of trading platforms designed for both personal computers and mobile devices.
There are no trading restrictions in the company, and you can familiarize yourself with all available trading strategies on the broker's website.
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