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Is Bitfinex a Reliable Crypto Exchange? Is It Safe?

Andrey Mastykin
Written by:
Andrey Mastykin
Dan Blystone
Reviewed by:
Dan Blystone
Chinmay Soni
Fact-checked by:
Chinmay Soni
Updated:
June 05, 2026
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Bitfinex isn't available in US
Bitfinex REVIEW

Our experts rate Bitfinex as an exchange with a basic level of reliability and security, which may not be sufficient for risk-averse users. This often reflects the absence of Tier-1 regulation — that doesn’t automatically mean the exchange is unsafe, but Tier-1 oversight generally provides stronger investor protections.

Anton Kharitonov
Anton Kharitonov
Chief Analytics Officer

According to our research, the following factors determine Bitfinex moderate regulation and safety profile:

Is Bitfinex safety backed by government regulation?

Bitfinex is not a regulated exchange, which results in a lower overall regulatory profile. However, this remains fairly typical for the current crypto market. If you are looking for a regulated option, here are the top 3 exchanges with the highest level of security:

Regulation and safety Score 9.8/10 9.5/10 10/10
Tier-1 regulation Yes Yes Yes
Investor protection fund No Yes No

How strong are Bitfinex security measures?

Overall, Bitfinex adheres to the core security standards and industry best practices. We compared its protection level with leading exchanges to help you make the right choice.

Bitfinex Security Measures
Cold wallet storage Yes Yes Yes
2FA Yes Yes Yes
Facial authentication Yes No No
Investor protection fund No No Yes

Has Bitfinex ever suffered a successful hack?

Public sources indicate that Bitfinex has experienced successful security incidents that resulted in customer losses. The exchange managed the incident and announced measures to strengthen its security.

What is the user feedback on Bitfinex?

User ratings for Bitfinex are an important indicator of both security and user experience. We collected an overall score from Traders Union users and ratings from app stores (App Store, Google Play), and compared them with the leaders in our crypto-exchange rankings

User Satisfaction Score At Traders Union, we use the Customer Satisfaction Score (CSAT) to gauge user satisfaction. CSAT is calculated from reviews on each exchange’s Traders Union profile. Our dataset spans 13+ years of user feedback.
7.5/10 7.6/10 7.3/10
Android App Score 3.5 4.5 3.7
iOS App Score 4.1 4.7 4.7

Expert Advice

Anton Kharitonov
Anton Kharitonov
Chief Analytics Officer

  • Examine internal controls and personnel practices
    Strong internal governance reduces insider risk. I check whether exchanges describe segregation of duties, background checks for staff in custody and ops, and role-based access controls. Good controls include separate teams for operations and audits, multi-party approvals for key operations, and strict change-management processes. Public documentation of governance (board oversight, security leadership, incident-response teams) indicates an organisation that treats security holistically, rather than an engineering team that’s solely firefighting day-to-day incidents.

Editors' Top Picks and Insights

All news

Team that worked on the article

Andrey Mastykin
Andrey Mastykin
Head of Company Reviews and Ratings

Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform.

Learn about our editorial policies
Dan Blystone
Dan Blystone
Senior English Editor

Dan Blystone began his trading career in 1998 as an arbitrage clerk on the floor of the Chicago Mercantile Exchange (CME). He later traded bond and Eurex futures at proprietary firms such as Altea Trading, gaining valuable experience in high-frequency trading and risk management.

Chinmay Soni
Chinmay Soni
Head of Fact-Checking Department

Chinmay Soni is a financial analyst with more than 5 years of experience in working with stocks, Forex, derivatives, and other assets. As a founder of a boutique research firm and an active researcher, he covers various industries and fields, providing insights backed by statistical data.

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