CEX.io Review 2024
Minimum
deposit:
  • 0.0001 BTC

Trading platform:

  • TradingView

CEX.io Review 2024

Updated:
Updated: October 06, 2023

4.16

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • 0.0001 BTC

Trading platform:

  • TradingView
Trading features:
  • Many cryptocurrencies and tokens, fiats, two investment programs, an unlimited referral program, moderate commissions, and many bonuses

Summary of CEX.io Crypto Exchange

CEX.io is a cryptocurrency exchange with higher-than-average risk and the TU Overall Score of 4.16 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by CEX.io clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work. CEX.io ranks 49 among 173 companies featured in the TU Rating, which is based on the evaluation of 100+ criteria.

The CEX.io cryptocurrency exchange provides comfortable terms for cooperation and is focused on active traders. There are many crypto-crypto and crypto-fiat pairs. The trading terminal is fast, highly stable, and has an advanced security system. The exchange offers two low-risk investment solutions. The referral program is standard. The commissions are average for the market, and they can be reduced with an increase in the trading volume and bonuses in the form of rebates from the Traders Union.

NOTE!

If you are planning to trade cryptocurrencies, and not just keep your savings in crypto wallets, we recommend that you choose one of the top brokers with reliable regulation and access to trading crypto CFDs. This type of trading will help you avoid holding your cryptocurrency in e-wallets of exchanges, which quite regularly get hacked. Also, availability of leverage will allow you to trade crypto CFDs for amounts much higher than your deposit.

Traders Union experts recommend considering Top 3 companies from our rating:

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The CEX.io cryptocurrency exchange offers fast executions, spot cryptocurrencies, and token and CFD trading. Bitcoin, Ethereum, Tether, Bitcoin Cash, Litecoin, Cardano, Binance Coin, dozens of other cryptocurrencies and coins are traded on the exchange. As for fiats, there are the US dollar, Euro, and the British pound sterling. You can carry out a fast cryptocurrency sale and purchase directly from a bank card. The exchange allows for simplified investment in cryptocurrencies; the service of cryptocurrency loans is integrated, and there is a one-level referral program. You can trade through a web terminal or a mobile application. Commission fees for trading operations depend on the trading volume, and the fees are average for the segment at the first trading levels.

💰 Account currency: Cryptocurrencies, US dollar, Euro, and British pound sterling
🚀 Minimum deposit: 0.0001 BTC
⚖️ Leverage: Up to 1:100 (for CFD trading)
💱 Spread: Market
🔧 Instruments: Cryptocurrencies, currencies
💹 Margin Call / Stop Out: No

👍 Advantages of trading with CEX.io:

  • all popular cryptocurrencies and 4 fiats are provided;
  • CFD contracts trading with x100 leverage;
  • a simplified service for the quick purchase and sale of cryptocurrencies;
  • simple and profitable investment program.
  • the ability to take loans in cryptocurrency;
  • CEX Prime and CEX Direct solutions for business;
  • versatile application for mobile trading;
  • profitable affiliate program.

👎 Disadvantages of CEX.io:

  • no demo-accounts;
  • no training programs for novice traders.

Evaluation of the most influential parameters of CEX.io

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

3.05

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

6.35

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

6.13

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

6.29

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

6.65

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

6.87

/10

Geographic Distribution of CEX.io Traders

Popularity in

15.9%
BR
Brazil
3.8%
IN
India
3.8%
AZ
Azerbaijan
3.7%
US
United States
3.6%
MM
Burma
3.4%
PE
Peru
2.7%
DZ
Algeria
2.5%
RS
Serbia
2.1%
EG
Egypt
48.5%
Others
Others

User Satisfaction i

23 comments
Total score:
5.6 /10

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chathur2012
9 weeks ago

My experience with CEX.io was disappointing. Despite the promises of reliability, I encountered numerous issues that soured my trading experience. One major problem were frequent outages and slow response times during periods of high market activity. These disruptions often led to missed opportunities and financial losses.

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ENLANYCES
1 year ago

Absolutely nothing serious, except for a nice site, the broker does not offer. From experience I can say that this is a serious sign to think twice before opening an account. Behind a beautiful cover is often hideous quality! Look at reviews of
CEX.io and forget this company.

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katiesq2
1 year ago

Ordinary scammers. Not even my own money back!

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margieev18
2 years ago

The CEX.io exchange is for more experienced traders, obviously. There is no demo account, no training, and the commission decreases as trading volumes increase. That's why I stopped here: I am gradually increasing my turnover, and lowering the commission will certainly not hurt. I don’t use the referral program, but it exists, there are other options for passive income – staking and freezing of funds – too. It’s not a fact that new cryptocurrencies can be found on CEX.io, but this is a plus: here trading takes place with proven instruments, there are lower risks of losing everything. I have been trading with the exchange itself for about six months, and there have been no violations by CEX.io. With the terminal, replenishment everything is ok. There is access to fiat assets: EUR, RUB, USD and GBP.

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jithendra
2 years ago

In addition to crypto trading, I also make money on the affiliate program. The main difference between the CEX.io referral program and other companies is that 30% of the commission for the operation carried out by the attracted client is paid immediately after the transaction is closed. With the advanced advertising content offered by the broker, it is quite easy to attract referrals. There were slight difficulties in finding resources on which to place links, but the partnership manager helped with this issue. I withdraw money using Advcash without any commission. For a deposit, they also do not take a fee and you can deposit as little as 20 bucks, which is convenient.

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gabes80
2 years ago

If you know the difference between a taker and a maker, then this will be enough to start trading with CEX.io. All the features of cooperation with a broker, as well as for instructions for working with the terminal, can be found on the website. Even I, with my modest knowledge of digital currencies, was able to start trading on the second day after registration. The site has not only high-quality educational articles but also a blog where you can find answers to popular questions and generally expand your knowledge in the field of crypto trading. I think CEX.io is one of the best options for newbies.

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madanmohan786
2 years ago

The CEX.io crypto exchange offers excellent conditions for traders. Everything seemed so good that at first, I was even afraid to put serious money on deposit because I thought it was another "kitchen". I was afraid in vain because I have been trading here for more than a year without any excesses. I have a VIP account so the commissions are almost zero, and on staking, I get additional passive income. The broker fulfills its obligations, there were no problems with the withdrawal, and the support service and managers are always in touch. I recommend CEX.io to both beginners and experienced traders.

Expert Review of CEX.io

The CEX.io Cryptocurrency exchange is registered in the UK (registration number 08757996) and operates under an international license. There are offices in London, New York, Ottawa, and Kyiv. Each office (except for Kyiv) has its own customer support service that operates via the call center and by email.

The exchange allows the trading of cryptocurrency and coins on various terms. There is spot trading and CFD trading, and simplified exchange services are also provided. In addition to a significant and constantly expanding pool of cryptocurrencies, the presence of the most popular fiat currencies shall be considered a clear advantage.

CEX.io offers two investment solutions as cryptocurrency deposits and staking. A referral program with payments of interest on the commission fees of referrals is one more option for passive earnings. In this regard, the exchange does not implement unique solutions. The trading terminal is also standard, based on the TradingView system. The mobile application shall be considered comfortable and stable. During testing, there were no bugs or software errors found.

Commission fees are the market average. They depend on the trading volume and can be reduced in different ways. No hidden payments have been identified; the site works transparently. Also, there were no facts of violation of obligations to traders or unresolved conflict situations.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of CEX.io’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets, and Products of the Crypto Exchange

Cryptocurrency exchange CEX.io offers two investment options. The first one is staking. It means loaning a cryptocurrency or a token to a blockchain project, which acts as the official partner of the site. The staking section contains a list of current requests from partners. For each request, the required asset, minimum deposit, and estimated interest rate are indicated. Just select an application and make a deposit not less than the minimum possible (you must have the corresponding asset on the account).

Staking rewards are recalculated once an hour. Funds are not frozen in your account; you can use them in trading. However, if the number of coins on the account decreases, the reward will naturally be recalculated downward. You can answer several requests at once. The deposit and interest are transferred to your account once a month (30 calendar days). The average staking interest rate is 2-16% per annum.

The second investment option is cryptocurrency deposits. This is a universal program that works for most cryptocurrencies and coins. You freeze part of your funds on the account (for a certain period – 30, 60, or 90 days), providing them for the use of the site for its needs. For this, the website charges the user interest in proportion to the amount of the frozen funds. Interest is charged daily. The average income is 4-12% for cryptocurrencies and up to 20% for tokens.

You cannot trade assets that you have frozen. However, you can withdraw (redeem) the deposit at any time. There is a standard ransom when the funds are unfrozen the next day, and a quick ransom, when the funds are returned on the day the order is created. You will have to pay a quota for both ransom options. The quota is not paid when funds are returned naturally after the freeze period.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

CEX.io’s affiliate programs

The referral program of the CEX.io cryptocurrency exchange is standard and one-level. To participate in it, go to the Referral section in the personal account. Locate the individual affiliate link. 

You can place the link on any site without restrictions. The exchange offers a comprehensive range of banners and promotional materials to integrate an affiliate link. Advertising materials have already been adapted for publishing on forums and various social platforms.

Each user who follows your link and registers on the cryptocurrency exchange will become your referral. But he will be a referral only if the user is verified within 30 days after clicking on your link. If this happens later, it will not be added to the list of your referrals.

A referral brings you 30% of the commission fees on all of his trades. The referral status is unlimited, the user will provide you with income for as long as he trades on the site. You can have any number of referrals, all referrals and payments for them are displayed in the corresponding section of the personal account.

Referral payments are made to the user's main account in the transaction currency. These funds can be freely converted, used in trading, or withdrawn to a bank card.

Trading Conditions for CEX.io Users

The CEX.io cryptocurrency exchange has set a minimum deposit of 0.0001 BTC (or the equivalent in another cryptocurrency/fiat). To trade, register and verify (confirm the data). After that, continue to deposit funds in an amount equal to the required minimum or exceed it. There is no leverage for spot trading. The leverage is up to x100 for CFD contracts. You can always contact technical support by email. There are call centers in the UK, US, and Canada offices, and their opening hours may vary. The table below shows the main CEX.io exchange trading terms.

0.0001 BTC

Minimum
deposit

1:100

Leverage

24/7

Support

💻 Trading platform: Proprietary version of TradingView terminal
📊 Accounts: Standard
💰 Account currency: Cryptocurrencies, US dollar, Euro, and British pound sterling
💵 Replenishment / Withdrawal: Bank cards and accounts, electronic and cryptocurrency wallets
🚀 Minimum deposit: 0.0001 BTC
⚖️ Leverage: Up to 1:100 (for CFD trading)
💼 PAMM-accounts: No
📈️ Min Order: From 0
💱 Spread: Market
🔧 Instruments: Cryptocurrencies, currencies
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: n/a
⭐ Trading features: Many cryptocurrencies and tokens, fiats, two investment programs, an unlimited referral program, moderate commissions, and many bonuses
🎁 Contests and bonuses: Yes

Broker comparison table of trading instruments

CEX.io Bybit MEXC Binance Kraken CoinEx
Forex No No No Yes Yes No
Metalls No No No No No No
Crypto Yes Yes Yes Yes Yes Yes
CFD Yes No No No No No
Indexes No No No No Yes No
Stock No No No No No No
ETF No No No No No No
Options No No No No No No

CEX.io Commissions & Fees

Information
The CEX.io cryptocurrency exchange charges commission fees for all trading operations. The amount of the fee varies depending on the trading level, which is determined by the user's trading volume within the last 30 days. Trading volume is measured in BTC. There are nine trading levels (commissions for them are indicated for the maker/taker, respectively):

  • ≤ 5 BTC – 0.25%/0.16%;

  • ≤ 30 BTC – 0.23%/0.15%;

  • ≤ 50 BTC – 0.21%/0.13%;

  • ≤ 100 BTC – 0.20%/0.12%;

  • ≤ 200 BTC – 0.18%/0.10%;

  • ≤ 1,000 BTC – 0.15%/0.08%;

  • ≤ 3,000 BTC – 0.13%/0.04%;

  • ≤ 6,000 BTC – 0.11%/0.00%;

  • < 6,000 BTC – 0.10%/0.00%.

Account type Spread (minimum value) Withdrawal commission
Standard Up to 0.25% per application Yes

Please note that the exchange has set limits for daily deposits and withdrawals. They don’t apply to corporate clients and clients with the Enhanced status (it can be obtained individually). In addition to the minimum deposit, for each asset, there is a minimum withdrawal amount and a withdrawal commission. This information is presented in the Limits and Commissions section of the exchange.

Broker Average commission Level
CEX.io $0.25 Medium
Bybit $20 High
Bitfinex $0.1 Low
Logo CEX.io
$0.25
$20
$0.1

Contacts

Foundation date 2013
Official site
All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
CEX.io Review CEX.io Review

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FAQs

Do reviews by traders influence the CEX.io rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about CEX.io you need to go to the broker's profile.

How to leave a review about CEX.io on the Traders Union website?

To leave a review about CEX.io, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about CEX.io on a non-Traders Union client?

Anyone can leave feedback about CEX.io on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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