DEGIRO Profile Details: key information about the company

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Degiro is a brokerage company that has been in existence since 2008. Although most broker platforms have many similarities with other platforms, there are also many important differences you will need to learn before using the platform effectively. This is especially true when considering the profile details. This often requires lots of time, effort, and research. Luckily, in this day and age, you can find all the information you need in a few short clicks.

What the profile on DEGIRO Group Limited includes

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Your capital is at risk.
Investing involves risk of loss

For those who are yet unfamiliar, Degiro is a European brokerage company that is based in Amsterdam. It was founded by a group of five former employees of BinckBank in an effort to service the professional market. It has been offering stock brokerage services to retail stockholders by providing them with online access to security exchanges on a global scale. With the help of the Degiro platform, investors can buy and sell securities such as common and preferred stocks, bonds, mutual funds, options, ETFs, and warrants.

DEGIRO General Information

If you are looking for ways to contact Degiro and its staff, the details are as follows:

Contact Information

DEGIRO

Rembrandt Tower - 10th floor

1096 HA Amsterdam

The Netherlands

Corporate Office

If you need to contact Degiro regarding corporate actions, you can contact their service desk via email: ca@degiro.ch.

Placing Orders

If you need help with orders, you can contact the company via orders@degiro.ch.

Urgent Questions

If you have urgent questions or matters that need to be tended to immediately, you can contact Degiro via the Swiss Service Desk and Trading Desk at +41 435 086 329 between 8:00 AM and 10:00 PM.

Account Security

If you are having issues with your account, you can contact the company at accountsecurity@degiro.com.

Enterprise History and Synopsis

Originally established in 2008, Degiro officially launched retail services for clients in the Netherlands in 2013. By 2015, the platform expanded to various other European countries.

The company went on to forge a partnership with Euronext, which was announced in 2014. By the third quarter of 2014, it was determined that the partnership gave Euronext enough leverage to compete more effectively in the Dutch retail segment.

Degiro then went on to launch its English-language platform in the United Kingdom in June 2015. Today, the platform serves various countries; they now offer services to the Netherlands, Italy, Belgium, Austria, France, Switzerland, Germany, Spain, Czech Republic, Portugal, Greece, Poland, Greece, Hungary, Denmark, Sweden, United Kingdom, Norway, Ireland, and Finland.

In December 2019, Degiro was 100% acquired by Flatex AG, which is a German online broker but allowed the company to keep the existing DEGIRO brand. In July 2020, they acquired 100% of DEGIRO shares.

Over the years, Degiro has won the following awards and accolades:

The company won first place in a 2015 survey for the cheapest broker in Financieel Dagblad.


The company also won the Golden Bull Award in 2015 based on commission fees, trading opportunities, terms and conditions, and investment tools.


VEB named the company as the cheapest broker for investments in shares, bonds, options, and turbos in 2014.


Beleggers Belangen named Degiro as the #1 Dutch broker in terms of trade opportunities, costs, convenience, and service.


Consumentenbond awarded the company for being the cheapest Dutch broker.

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DEGIRO Executive Team

Here is a list of the Executive team at Degiro:

Muhamad Said Chahrour- CEO


Stefan Armbruster- Branch Manager


Stephan Simmang- Branch Manager


Frans Kuijlaars - Branch Manager


Frank Niehage - CEO of flatexDEGIRO Bank AG


Dr. Matthias Heinrich - CRO of flatexDEGIRO Bank AG


Steffen A. Jentsch - CIO of flatexDEGIRO Bank AG

Customer base

Degiro provides services to the Netherlands, Italy, Belgium, Austria, France, Switzerland, Germany, Spain, Czech Republic, Portugal, Greece, Poland, Greece, Hungary, Denmark, Sweden, the United Kingdom, Norway, Ireland, and Finland. As of 2020, Degiro had 1.2 million customers across Europe. The company serves an array of clients who are interested in investing in the financial products they offer.

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Legal Entities and Regulation

DEGIRO is supervised by the Netherlands Authority for the Financial Markets (AFM). It is also supervised by the De Nederlandsche Bank (DNB). In addition, it is registered with the Financial Conduct Authority (FCA).

Overview of Products

Degiro offers an array of ETFs, Bonds, Crypto trackers, Commodities, Leveraged Products, Margin Loans, and Derivatives such as Futures and Options.

DEGIRO services

Degiro offers investment funds, which are collections of underlying financial instruments in a single product, which a fund manager must manage. They also offer money market funds, which are investment funds that seek to achieve a return that is equal to the regular market rate in the currency concerned with minimal risk.

FAQs

What profile types are offered by Degiro?

Degiro offers four profile types:

Basic


Active


Trader


Day Trader

The investment risks associated with these accounts are lowest at the Basic level and increase as you move up the ladder, with Day Trader having the highest risk.

How do you regain access to the platform after it has been blocked?

If your account has been blocked, service desk directly to find out the reason. You may be able to regain access. However, that is only true, providing that you can answer security questions about your account.

Does Degiro offer two-factor authentication?

Yes, if you have another device, you can set up the two-step verification by visiting the 'Security' heading in your profile.

Can you still receive an annual report after your account has been terminated?

Yes, to receive the report, you can contact customer service, and they will send you the report by email.

Team that worked on the article

Andrey Mastykin
Author, Financial Expert at Traders Union

Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform. Andrey focuses on educating readers about the potential rewards and risks involved in trading financial markets.

He firmly believes that passive investing is a more suitable strategy for most individuals. Andrey's conservative approach and focus on risk management resonate with many readers, making him a trusted source of financial information.

Dr. BJ Johnson
Dr. BJ Johnson
Developmental English Editor

Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.

The topics he covers include trading signals, cryptocurrencies, Forex brokers, stock brokers, expert advisors, binary options. He has also worked on the ratings of brokers and many other materials.

Dr. BJ Johnson’s motto: It always seems impossible until it’s done. You can do it.