Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
ICM Capital Pros & Cons
- This broker offers straightforward and clear conditions, with only account types that differ in trading costs.
- Traders can deposit and withdraw funds using various methods, and no commission is charged for the first withdrawal each month.
- Broker’s clients use the MetaTrader 4 trading platform, which is easy to learn and highly customizable through plugins.
- The company is officially registered in the United Kingdom and regulated by the Financial Conduct Authority (FCA).
- Clients' funds are protected against unforeseen circumstances, with insurance coverage of up to £5 million.
- This broker issues its own Mastercard plastic card, which can be used for payments worldwide and online.
- The company's website and the trader's user account provide numerous resources for market analysis and forecasting.
- The technical support operates only on weekdays and during limited hours (from 6:00 to 18:00 GMT).
- Clients cannot earn through any means other than active trading.
- If a user withdraws funds more than once per month, they will be charged a commission for each subsequent withdrawal.
TU Expert Verdict
ICM Capital demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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ICM Capital User Reviews
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5-star
0%
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4-star
2%
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3-star
21%
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2-star
38%
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1-star
38%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria5 /10The trading and non-trading commissions of ICM Capital have been analyzed and rated as having Medium fees, with a fees score of 5/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Tight EUR/USD market spread
- Above-average Forex trading fees
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Is ICM Capital Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria9.7 /10ICM Capital has a safety score of 9.7/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Regulated in the UK
- Track record over 16 years
- Strict requirements and extensive documentation to open an account
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.5 /10ICM Capital offers the following account options: Demo, Standard, ECN/Raw spread, Swap Free.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Standard account with balanced trading conditions
- Swap Free (Islamic) account
- Tight spread ECN account
- Micro lots are not available
- No Cent account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6.8 /10ICM Capital received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria4.8 /10ICM Capital offers a limited selection of trading assets compared to the market average. The platform supports 130 assets in total, including 42 Forex pairs.
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Trading Account Opening
We successfully registered an account with ICM Capital in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at ICM Capital is $200.Score:We evaluated Trading Account Opening at ICM Capital by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.8 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Customer Support
Score:We evaluated Customer Support at ICM Capital by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria3.3 /10
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FAQs
How is ICM Capital regulated and what client protection mechanisms are described in reviews of its safety features?
ICM Capital is regulated by several authorities, including the FCA in the UK (Tier-1), FSCA in South Africa (Tier-2), and the FSC in Mauritius and SVG FSA in St. Vincent and the Grenadines (both Tier-3). The broker has a high safety score of 9.7/10 from TU experts, offers negative balance protection, and FCA-regulated clients may have access to an investor compensation fund of up to £85,000, while other regulators listed do not specify such funds in this review.
What do reviews say about ICM Capital’s trading and non-trading fees?
According to this section, ICM Capital’s overall commissions and fees are rated as medium, with a fees score of 5/10. Standard account EUR/USD spreads typically range from 0.3–0.5 pips, ECN accounts charge a $3.5 commission per lot with average EUR/USD and GBP/USD spreads of 0.1 pips, and non-trading fees include deposit charges of 1–3.75%, withdrawal fees of 0–2% or $0–15, plus a $5 monthly inactivity fee.
What account types does ICM Capital offer and how do user comments describe their main conditions?
ICM Capital provides Direct and Zero real accounts, along with demo and swap-free options, but does not offer Cent, Micro, VIP, or managed accounts. Both main accounts require a $200 minimum deposit, a minimum trade size of 0.01 lots, and up to 1:200 leverage; the Direct account has higher spreads with no commission, while the Zero account has spreads from 0 pips with a $7 commission per lot, and the review notes that which is more cost-effective depends on individual trading calculations.
How does the ICM Capital account opening process work according to the review?
The review states that opening an account with ICM Capital is fully online, with registration taking about 20 minutes and KYC verification typically completed within 2 business days. The minimum deposit is $200, and the process involves creating a user account, uploading verification documents, selecting account parameters, and then funding the account through the client portal.
What do reviews and feedback indicate about ICM Capital’s customer support availability and channels?
The review notes that ICM Capital’s support is available via phone, email, live chat, website tickets, and an emergency department, but managers are not reachable at night or on weekends, except for emergency trading-related issues on weekdays. While the safety score for support is low at 3.3/10 due to delays and limited depth in some cases, traders reportedly appreciate the competence of the team and the range of contact options within the stated schedule.
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