XM Profile Details: key information about the company
XM is a multi-regulated global broker with over 15 million clients in 190+ countries, offering 1,400+ instruments across Forex, stocks, indices, commodities, metals, energies, and crypto CFDs on MT4/MT5. In this review, you’ll learn about XM’s regulation, fees, platforms, bonuses, copy trading, and whether this broker suits your trading style.
XM is one of the leading investment trading platforms in the world. It offers a variety of financial instruments that are relevant to everyone's needs. You can trade Forex, crypto, stocks, and bonds on a single platform with a single account. It's easy and efficient, with access to hundreds of markets, 24/5. Here, you will learn everything you must know before opening an account with XM.
You will learn about their history, their team, the financial regulations they adhere to, and all the markets they cover. This information will help you understand whether XM’s trading platform is worthy of your attention or not.
XM: Introduction and Snapshot
XM is a multi-regulated online broker that provides cross-platform access to more than 1,400 instruments, including Forex pairs, CFDs, stocks, indices, commodities, precious metals, energies, cryptocurrencies (under selected entities), etc. The platform is designed to be intuitive for newcomers yet powerful enough for experienced traders, combining fast execution, zero requotes and stable leverage of up to 1000:1*, depending on the entity and instrument. From opening and funding an account to placing trades and withdrawing funds, the entire workflow is streamlined for speed and simplicity. XM also follows a client-centric approach, delivering the same core service standards to all traders regardless of their account type, investment size or net capital.
XM General Information
XM was founded in 2009 and has since grown into one of the world’s largest multi-regulated brokers, serving over 15 million clients in more than 190 countries and establishing itself as a leading global investment firm.
Contact Information
| Registered Address | Suite 404, The Matalon, Coney Drive, Belize City, Belize. |
| Official site | https://www.xm.com |
| Customer support | support@xm.com |
| Phone | +357 25029933 (Cyprus) +612 8607 8385 (Australia) +501 223-6696 (Belize) |
| Working hours | 24/7 |
Enterprise History and Synopsis
XM provides access to advanced multi-asset trading platforms with flexible conditions tailored to both beginners and experienced traders. With more than 15 years in the industry, the company continually refines its technology and execution infrastructure, keeping pace with market developments and emerging innovations. This commitment to excellence has earned XM a strong global reputation and numerous industry awards.
Trading statistics
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Over 15 million clients across more than 190 countries.
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Strong client bases in regions such as Asia, Africa, and Latin America.
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More than 2.4 billion trades executed with zero rejections or requotes – a hallmark of XM’s execution quality.
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Access to full-featured trading platforms (MT4 and MT5) across desktop, web, and mobile.
Notable achievements and accolades in the last 5 years
2025
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Best Trading Conditions in Africa – FAME Awards 2025
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Best CFD Education & Community – The Trading Show 2025
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Best Trading Execution – World Finance Awards 2025
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Best Customer Service – CFI.co Awards 2025
2024
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Best FX Broker – Global – Global Forex Awards 2024
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Best Multi-Asset Broker – MENA – MENA Finance Awards 2024
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Best Trading Platform Experience – International Business Magazine Awards 2024
2023
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Best FX Broker Australasia – World Finance Forex Awards 2023
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Best FX Broker Latin America – World Finance Forex Awards 2023
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Best FX Broker Middle East – World Finance Forex Awards 2023
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Best Mobile App – Financial Expo Egypt 2023
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Best Crypto CFDs – Financial Expo Egypt 2023
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Most Reliable Broker – Global – CFI.co Awards 2023
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Most Transparent Broker – Global – CFI.co Awards 2023
2022
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Best Customer Support – Global – Ultimate Fintech Awards 2022
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Most Trusted Broker – Global – CFI.co Awards 2022
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Best Forex Broker – Middle East – International Investor Awards 2022
2021
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Most Reliable Broker – Global – CFI.co Awards 2021
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Most Transparent Broker – Global – CFI.co Awards 2021
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Best FX Broker Europe – World Finance Awards 2021
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Best FX Broker Australasia – World Finance Awards 2021
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Best Execution Broker – Global – Global Business Awards 2021
XM Customer Base
XM serves over 15 million clients across more than 190 countries, reflecting its position as a truly global broker. The client base is especially strong in key emerging and developed markets such as Thailand, South Africa, Colombia, the Philippines, Vietnam, Singapore, Malaysia, Mexico, Brazil and Namibia, alongside a broad distribution of traders from many other regions worldwide.
Legal Entities and Regulation
XM is a fully regulated, multi-jurisdictional broker operating under several reputable financial authorities. The company is part of Trading Point Holdings Ltd, and its different entities are licensed by recognized regulators across multiple regions:
Regulatory entities & Licenses
| Brand | Regulatory entity | Country | License registration number |
|---|---|---|---|
XM Global Limited |
Financial Services Commission (FSC) |
Belize |
000261/27 |
Trading Point of Financial Instruments Ltd |
Cyprus Securities and Exchange Commission (CySEC) |
Cyprus |
120/10 |
XM ZA (Pty) Ltd |
Financial Sector Conduct Authority (FSCA) in South Africa |
South Africa |
49976 |
Trading Point MENA Limited |
Dubai Financial Services Authority (DFSA) |
Dubai |
F003484 |
XM International MU Limited |
Financial Services Commission (FSC) |
Mauritius |
GB23202700 |
XM (SC) Limited |
Financial Services Authority (FSA) |
Seychelles |
SD190 |
XM operates under strict international compliance requirements. For example, all clients under the CySEC-regulated entity automatically fall under MiFID II rules (Markets in Financial Instruments Directive), ensuring transparency, investor protection, and high operational standards within the EU.
XM does not operate in the USA – like all major Forex/CFD brokers, it cannot legally serve U.S. residents due to local regulations (CFTC/NFA). Also this broker does provide its service to citizens of Canada, Israel and the Islamic Republic of Iran (and other sanctioned countries).
However, XM can legally serve clients across 190+ countries, including major European jurisdictions such as:
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the UK;
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Germany;
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France;
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Italy;
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Spain;
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Netherlands;
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Belgium.
XM Products and Services
XM gives its clients access to over 1,400 financial instruments across several major asset classes, all from a single multi-asset account. Traders can choose from:
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Forex – 55+ currency pairs (majors, minors, exotics);
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Crypto CFDs (under selected entities);
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Stock CFDs on leading global companies;
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Equity indices;
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Commodities (hard and soft);
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Precious metals;
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Energies;
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Real shares via MT5 (for investors who prefer direct share ownership over CFDs).
This broad product range allows traders and investors to build diversified portfolios and take advantage of opportunities across global markets.
XM leverages the power of MetaTrader 4 (MT4) and MetaTrader 5 (MT5) to deliver a fast, stable, and familiar trading environment. Both platforms support advanced charting, multiple order types, and algorithmic trading.
XM’s platforms are available on:
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Windows;
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Mac;
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WebTrader (browser-based access);
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iPhone (iOS app);
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Android (mobile app).
This cross-device setup lets clients monitor the markets, manage positions, and trade seamlessly from desktop, web, or mobile, wherever they are.
FAQ
What is the minimum deposit required to open an XM account?
The minimum deposit is $5.
What currencies are required to trade on XM?
XM accepts all major currencies, including USD, EUR, GBP, JPY, CHF, AUD, HUF, PLN, RUB, SGD, and ZAR.
What documents are needed to open an XM account?
Any one from: Valid passport, Driver’s Licence, or any other government-issued ID cards.
Any recent utility bill from: electricity, gas, water, phone, oil, or a bank account statement dating back up to 6 months sent to your registered address.
How long does it take to process a withdrawal request on XM?
All withdrawal requests are processed within 24 hours. However, it may take up to 5 business days for the amount to reflect in your bank account, depending on the mode of withdrawal.
Team that worked on the article
Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform. Andrey focuses on educating readers about the potential rewards and risks involved in trading financial markets.
He firmly believes that passive investing is a more suitable strategy for most individuals. Andrey's conservative approach and focus on risk management resonate with many readers, making him a trusted source of financial information.
Also, Andrey is a member of the National Union of Journalists of Ukraine (membership card No. 4574, international certificate UKR4492).
Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.
