Pocket Option FAQs | Help for Traders and Tips

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Pocket Option

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Your capital is at risk.

The Pocket Option broker is part of Gembell Limited holding, which was founded by a group of professionals seasoned in trading and investment activities. The company is mass-market requirements-based, therefore, it provides quality services to binary options trading in the OTC market access. The broker strives to make the trading process as simple, clear, and convenient as possible. For this reason, PO TRADE BROKER has developed a unique trading platform to ensure stable trading for traders and investors.

Pocket Option Summary

Where is Pocket Option based?

Situated within the enchanting confines of Majuro in the Marshall Islands, Pocket Option stands as a beacon of innovation in the trading industry. Established by a cadre of IT and Fintech virtuosos, this platform boasts a user base exceeding 10 million, all hailing from diverse corners of the globe. They are regulated by the Mwali International Service Authority (MISA) and the International Financial Market Relations Regulation Center (IFMRRC).

Is the Pocket Option available worldwide?

Technically, Pocket Options are available to different users in different nations, but you cannot conclude that this broker is available worldwide. Despite its extensive operational reach, there exist certain countries where the services remain inaccessible. For a brokerage to achieve global accessibility status, it necessitates recognition from all regulatory bodies. Nevertheless, traders from specific nations—including the United States, Israel, the United Kingdom, Japan, and members of the European Union—remain barred from accessing the full spectrum of services provided by Pocket Option. The platform's services are sometimes accessible in all of these jurisdictions, though there are some restrictions due to the nature of trading in some of these nations. For example, due to local regulations, some countries only permit demo accounts and forbid live trading.

What makes Pocket Option different from other trading platforms?

Pocket Option stands out among trading platforms for its blend of competitive trading conditions, sophisticated charting tools, and a user-friendly mobile trading app, accommodating both novice and seasoned traders alike. Its user-friendly platform design sets it apart from competitors by guaranteeing prompt access to necessary tools and resources while also facilitating smooth navigation.

Is there a mobile trading app available?

Sure. You can download Pocket Option's mobile application from the Google Play Store and App Store. This trading platform is compatible with iOS and Android devices, enabling users to trade more than 100 assets while on the go, including currencies, indices, Forex, commodities, and the stock market. Users gain access to a reloadable $10,000 Demo account, in-app signals service, Push Notifications for timely stock alerts, social trading features, and the ability to mimic successful trades of seasoned professionals. Moreover, it boasts an intuitive and user-friendly interface, simplifying the process of locating and utilizing indicators and analytical tools to execute profitable trades.

How do I contact Pocket Option customer support?

You can contact Pocket Option support service via email (support@pocketoption.com) and phone (+44 20 8123 4499).

Does Pocket Option offer educational resources for traders?

Yes. Pocket Option provides traders with an array of educational resources offered in different formats, such as tutorials, webinars, and trading strategies. These materials serve to empower traders by augmenting their expertise and equipping them with the knowledge needed to make well-informed decisions. Whether novice or experienced, traders can benefit from Pocket Option's educational offerings, gaining valuable insights and guidance to navigate the complexities of the market effectively.

Does Pocket Option offer any bonuses or promotions for users?

Customers of Pocket Option have exclusive offers for their users. The first is a 50% bonus on your deposit, which can be obtained without a referral code. Just deposit the required minimum of $50 to be eligible for the bonus. Additional bonuses on Pocket Option are:

  • Welcome bonus

  • No deposit bonus

  • Bonus on first deposit

  • YouTube video contest

While some Pocket Option bonuses are seasonal, others are offered continuously. For information on existing bonuses, visit their website.

Example of Pocket Option bonus

Example of Pocket Option bonus

Regulation and Safety

Is Pocket Option safe to use? What do traders think?

Traders' feedback regarding the safety of trading on the Pocket Option platform has been generally positive despite the absence of regulation by major authorities such as the Financial Conduct Authority (FCA). Instead, the platform holds a license from the Autonomous Island of Mwali (Mohéli) in the Comoros Union. The lack of oversight from the FCA means users may not have access to safeguards like negative balance protection or compensation in the event of broker default, features typically offered by regulated entities. Nonetheless, traders have praised the broker for its transparent services and its commitment to safeguarding investments through robust security measures.

Is Pocket Option legit?

Certainly, while Pocket Option operates under the oversight of both the Mwali International Service Authority (MISA) and the International Financial Market Relations Regulation Center (IFMRRC), some may cast doubt on its legitimacy due to the absence of regulation by prominent financial authorities such as FCA or CySec. Nonetheless, Pocket Option boasts a reputation for facilitating swift and uncomplicated deposit and withdrawal procedures, prioritizing the security of its traders through the implementation of 2FA, and providing a safe and dependable trading environment.

Account Types

Which account type is best on Pocket Option?

The Pocket's standard account stands as the favored choice amongst users, boasting a minimum deposit requirement of $50 and extending leverage up to 1:1000. Within this account, traders gain access to currency pairs, cryptocurrencies, metals, and indices for trading.

​​Does Pocket Option have a demo?

Yes. Demo accounts are a free tool that Pocket Option provides to traders so they can practice without risking any money. This is a great way for new traders to familiarize themselves with the platform and its features before investing real money. Through the demo account, traders can gain proficiency in utilizing both the exclusive trading platform and MT5, across a diverse spectrum of trading instruments encompassing currencies, cryptocurrencies, stocks, commodities, and indices. Additionally, the demo account comes with a variety of technical analysis tools, such as drawing tools, charting utilities, and indicators. These tools enable users to examine price changes, identify trends, and determine possible trading entry and exit points.

How do I close my Pocket Option account?

If you want to take a vacation from trading or create a new account, you can decide to close or erase your Pocket Option account.

  • To begin, sign into your Pocket Option account.

  • In the upper right corner of the page, click your username or profile picture. From the drop-down menu, choose "Account Settings."

  • Scroll down to the "delete account" option and click on it.

  • You will be prompted with a pop-up window to confirm the account closure. After reviewing the available details, click "delete account" if you are sure you want to move forward.

Trading Features

Does Pocket Option offer leverage?

Indeed. With the Pocket Option, traders can trade with leverage as high as 1:1000, meaning that if you put down $100, you can trade with as much as $100,000. Traders are advised to exercise caution when using leverage because, despite its seeming benefits, it can result in a broker losing all of their money by enabling traders to increase their trading positions. While leverage can enhance potential profits, it's essential to use it cautiously, as it also increases the risk of significant losses.

Can I use automated trading strategies on Pocket Option?

Yes. The Pocket Option allows for automated trading, in which a trade is placed by a computer program that executes a predetermined set of instructions, or algorithm. By allowing traders to automate trading, the Pocket Option Bot helps traders save time and effort. The nifty Chrome extension Pocket-BOT AI Trader, which employs cutting-edge artificial intelligence to eliminate guesswork in trading, is one example of a bot that evaluates market data in real-time to find lucrative trade opportunities on the Pocket Option platform. On the Pocket Option platform, Pocket Option Bot 2Bot provides a practical and effective way to trade options automatically.

Does Pocket Option offer any trading signals or analysis?

Yes. Along with a wide range of supported instruments and delivery options, Pocket Option provides trading signals. One such platform is the social trading platform, where over 100 providers broadcast trades in binary options that traders can copy, and where traders can copy MQL community signals to MT4 and MT5, automatically, after choosing providers and paying a monthly subscription fee. Forex investors are able to duplicate trading signals from MQL5, and there are specifications for selecting traders, copying trades between different brokers (while keeping an eye on various trading conditions), and the absence of the profit-per-percentage commission that is common in many social trading platforms. Copying Pocket Option signals (1 day/1 month) requires a subscription, which users can cancel at any time.

Deposit, Withdrawal and Fees

Does Pocket Option pay?

Yes. Pocket Option pays. Being a licensed broker under the jurisdiction of the Autonomous Island of Mwali (Mohéli) in the Comoros Union, they prioritize smooth transactions for their customers, especially during payouts. Compliance with regulations is their forte, guaranteeing secure withdrawals and profits for traders through a diverse range of payment options, such as bank transfers, credit/debit cards, e-wallets, and cryptocurrencies.

Is there a minimum deposit required to use the Pocket Option?

Yes. Using a live account to trade on the Pocket Option requires a minimum deposit. There is a minimum deposit of $50 and an investment minimum of $1 to $5. Deposits can be made using a variety of payment methods, including bank transfer, debit/credit card, payment apps, and cryptocurrency. There are no fees associated with making deposits.

What are the fees for trading on the Pocket Option?

Pocket Option does not charge any commissions. This brokerage firm offers low trading costs when compared to some rival companies in the trading industry. On the MT5 Forex account, Pocket Option spreads start at 1.1 pip. Pocket Option does not levy any commission per lot, trading Forex and other financial instruments often entails paying swap or overnight fees for positions held longer than a single trading day. You do not have to worry about commissions because deposits made on a trading account are free of charge. Only Perfect Money will levy a 0.5% fee for cash withdrawals; fees may also be assessed by the bank executing the transfer. Credit card purchases and other electronic payment methods allow for free withdrawals.

How long does it take for withdrawals to process on Pocket Option?

Typically, it will take between 1 to 5 business days for funds withdrawn from the Client's account to reach the designated account, with no withdrawal fees incurred. The chosen payment method can expedite this process; for instance, Cryptocurrency withdrawals often clear within 5 minutes to 6 hours. Opting for an electronic wallet should result in receiving the funds within a range of five to ten hours. Bank transfers, however, require a bit more patience, taking around 4 to 5 business days to complete.

Is there a fee for withdrawing funds from Pocket Option?

According to Pocket Option's service terms, there is no mention of a withdrawal fee, suggesting that no cost is associated with the platform during withdrawals. The third-party payment platforms or other companies the user uses may charge fees associated with withdrawals. Additionally, there are no fees for withdrawals or deposits, and the non-trading fees are negligible in comparison to those of other brokers in the same class.

Getting Started

How do I open an account on Pocket Option?

It is simple to create an account on Pocket Option; all you need to do is have an email address, Facebook account, or Google account. To open an account, take the actions listed below.

  • Go to the PocketOption website and select the "Registration" option.

Pocket Option account registration

Pocket Option account registration

  • In the designated fields on the registration form, provide your working email address and choose a strong password. Note: You can log in using your Google or Facebook account.

  • Verify the accuracy of your information, then click "Sign up" to send the form.

How to verify a Pocket Option account?

You must validate your Pocket Option account to protect your account and adhere to legal requirements. Here's how to do it:

  • Log in to your account using the login credentials you specified when registering.

Pocket Option login menu

Pocket Option login menu

  • Go to the account settings on your account dashboard or click on your profile after logging in.

Pocket Option profile

Pocket Option profile

  • Before moving on to the main verification process, which requires you to upload your proof of identity and residency documents, verify your email, if you have not already.

Email verification

Email verification

You will be prompted to upload a valid ID (passport, driver's license, or national ID) and proof of residence documents like a recent utility bill or bank statement.

Pocket Option account verification

Pocket Option account verification

Once the files have been uploaded successfully, submit them for evaluation. It may take the Pocket Option team up to three business days to review your documents.

Pocket Option ID document upload

Pocket Option ID document upload

  • You will receive an email notification from Pocket Option once your account has been verified. You can now deposit money and trade after your account has been validated.

Programs and Investment tools

How does Pocket Option copy trading work?

Social trading on Pocket Option offers traders a unique chance to automatically replicate the transactions of seasoned users and reap profits from mirrored orders based on preset configurations. The process is straightforward: navigate to the social copy trading section on the Pocket Option trading platform and meticulously examine the profiles, trading metrics, strategies, and portfolio compositions of the expert traders you intend to mimic. Opt for and replicate the trades of a trader whose approach resonates with your investment objectives and risk appetite. Subsequently, every time the copied trader initiates a trade, a corresponding trade will execute in your account proportionate to your investment, persisting until you opt-out of the trader's services.

How to make money with Pocket Option?

Investors can profit from Pocket Options by trading a range of instruments, such as currency pairs, cryptocurrencies, stocks, commodities, and indexes, using binary options and other trading strategies. Moreover, Pocket Option presents an affiliate initiative, granting partners the chance to accrue commissions from clients they refer. Affiliate earnings range from 50% to 80%. However, before delving into any of the passive income avenues Pocket Option offers, it is imperative to conduct thorough research and familiarize oneself with the processes involved. It is advisable to utilize the demo account to practice trading with any of the instruments available on the platform before transitioning to a funded account.

Does Pocket Option offer a referral program?

Yes. The Pocket Option referral program is a beneficial initiative for people who want to generate extra cash without engaging in trading. By introducing new users to the platform, users can usually earn rewards or commissions through the Pocket Option referral program. You can receive a one-time commission for bringing in an active client once they make their first deposit, or you can receive commissions based on the total trading volume of your referrals.

Team that worked on the article

Peter Emmanuel Chijioke
Contributor

Peter Emmanuel Chijioke is a professional personal finance, Forex, crypto, blockchain, NFT, and Web3 writer and a contributor to the Traders Union website. As a computer science graduate with a robust background in programming, machine learning, and blockchain technology, he possesses a comprehensive understanding of software, technologies, cryptocurrency, and Forex trading.

Having skills in blockchain technology and over 7 years of experience in crafting technical articles on trading, software, and personal finance, he brings a unique blend of theoretical knowledge and practical expertise to the table. His skill set encompasses a diverse range of personal finance technologies and industries, making him a valuable asset to any team or project focused on innovative solutions, personal finance, and investing technologies.

Dr. BJ Johnson
Dr. BJ Johnson
Developmental English Editor

Dr. BJ Johnson is a PhD in English Language and an editor with over 15 years of experience. He earned his degree in English Language in the U.S and the UK. In 2020, Dr. Johnson joined the Traders Union team. Since then, he has created over 100 exclusive articles and edited over 300 articles of other authors.

Mirjan Hipolito
Cryptocurrency and stock expert

Mirjan Hipolito is a journalist and news editor at Traders Union. She is an expert crypto writer with five years of experience in the financial markets. Her specialties are daily market news, price predictions, and Initial Coin Offerings (ICO).