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Is BitBay a Scam? BitBay Review 2026

Brief Look at BitBay

BitBay, originally a Polish cryptocurrency exchange founded in 2014, has undergone significant changes, including a rebranding to Zonda in 2021. Currently operated by BB Trade Estonia OÜ, the exchange continues to provide services in European markets, operating in accordance with MiCA (Markets in Crypto-Assets Regulation) and holding licenses in Lithuania, Slovakia, Estonia, Canada, and Italy.
The exchange offers fiat-to-crypto trading, cryptocurrency trading, and OTC (over-the-counter) trading. The platform supports a variety of cryptocurrencies and fiat currencies such as USD, EUR, and PLN.
In terms of security, BitBay (Zonda) employs standard measures like two-factor authentication (2FA) and cold storage for funds. However, some users have reported issues with customer support responsiveness and occasional difficulties accessing their accounts when attempting to log in from new IP addresses.
BitBay is generally considered a legitimate platform, although there have been client complaints regarding withdrawal delays and difficulties with support. These issues have raised concerns among some users, but the exchange has not been involved in any major hacks or scams.
Currently, the Zonda exchange (formerly BitBay) continues to operate, but its reputation varies depending on user experience and feedback, particularly regarding the quality of service and transaction processing.

We constantly monitor the Internet for the emergence of new fraudulent schemes to deceive traders. We have been collecting data about scam brokers for more than 10 years and we think we know every dishonest company in the market. Below we have collected for you the information about the scammers from the List of SCAM Brokers.

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