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Bitstamp Review 2026

Logo Bitstamp
5.9 /10
Moderate risk
How we tested Bitstamp

Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.

Learn more about our methodology and editorial policies.

Pros & Cons

  • the possibility of investing cryptocurrencies in gold;
  • minimum deposit of 1 USD;
  • TradeView terminal.
  • was hacked in 2015;
  • complicated verification;
  • cannot withdraw fiat funds to e-wallets;
  • there are fees for withdrawing funds;
  • leverage is only 1:1.

Bitstamp (bitstamp.net) is one of the oldest cryptocurrency exchanges. The company was founded in 2011 in Luxembourg. The exchange offices are located in Luxembourg, London, and New York. Bitstamp net is focused primarily on clients from the European Union. It provides cryptocurrency trading and exchange services. The company provides clients with TradeView software, detailed information, and analytics of the cryptocurrency markets. One of the features of the exchange is an attractive commission policy for clients with large trading volumes, and for some high-volume traders, there are no commissions at all.

TU Expert Verdict

Oleg Tkachenko
Oleg Tkachenko
Editor at Cryptocurrency & Blockchain Department

Bitstamp demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.

Bitstamp is a cryptocurrency exchange offering more than 100 coins, spot and futures markets, and funding in USD, EUR, and GBP. Founded in 2011, it is regulated by Tier-1 financial authorities, with availability varying by location. Its web and mobile platforms include TradingView charting, and the minimum trade is $1. Bank transfers, cards, and cryptocurrency are supported for deposits and withdrawals.

Notable drawbacks include leverage capped at 1:1, withdrawal fees, no fiat withdrawals to e-wallets, and a comparatively modest coin selection. Mandatory verification can take time, and Bitstamp has a history of successful hacks, including an incident in 2015. Futures fees are above the industry average, while options, NFTs, and staking are unavailable. Bitstamp may suit users prioritizing regulated crypto access and platform tools, but may be less suitable for those seeking margin exposure, broader asset coverage, or flexible, low-cost withdrawals.

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Bitstamp User Reviews

Score:
The administration of the website shall not be liable for the accuracy of the reviews and does not have the technical ability to check the reviews for accuracy, as well as establish whether the authors of the reviews are indeed the customers of a specific company.
6.7 /10
50 total
  • 5-star
    10%
  • 4-star
    28%
  • 3-star
    56%
  • 2-star
    0%
  • 1-star
    6%
Max
1 year ago
IT

PROBLEMS, PROBLEMS AND NEVER SOLVING I continue to have problems with the transfer to my wallet. It does not proceed after the "CHECK PROPERTY" message. Repeated emails and phone calls but the situation does not get unblocked. I will constantly try and once I recover my due I will change platforms.

PROBLEMI, PROBLEMI E MAI SOLUZIONI
Continuo ad avere problemi con il trasferimento sul mio portafoglio. Non procede dopo il messaggio "VERIFICA PROPRIETÀ". Ripetute mail e telefonate ma la situazione non si sblocca. Proverò costantemente e una volta recuperato il dovuto cambierò piattaforma.

zas013
1 year ago

I was pleasantly surprised in Bitstamp by the possibility of investing crypto-currencies in gold - this is quite a rare and non-standard instrument, especially among crypto-currency platforms. For those wishing to partially lock in their profits or simply diversify their assets away from volatile tokens, this is an interesting solution. When you consider how gold remains a protective asset, such an option is certainly not unreasonable. However, there is one point of caution: the platform was hacked in 2015. Admittedly, a lot has changed since then, and security systems have surely been strengthened, but this fact remains historic and deserves attention. If you're seriously considering working here, it's worth finding out what security measures are in place today.

J'ai été agréablement surpris dans Bitstamp par la possibilité d'investir des crypto-monnaies dans de l'or - c'est un instrument assez rare et non standard, en particulier parmi les plateformes de crypto-monnaies. Pour ceux qui souhaitent bloquer partiellement leurs profits ou simplement diversifier leurs actifs en les éloignant des jetons volatils, il s'agit d'une solution intéressante. Quand on sait à quel point l'or reste un actif protecteur, une telle option n'est certainement pas déraisonnable.
Cependant, il y a un point de vigilance : la plateforme a été piratée en 2015. Certes, beaucoup de choses ont changé depuis, et les systèmes de sécurité ont sûrement été renforcés, mais ce fait reste historique et mérite que l'on s'y attarde. Si vous envisagez sérieusement de travailler ici, il vaut la peine de vous renseigner sur les mesures de sécurité en place aujourd'hui.

panda_trader
1 year ago

One of the difficulties I encountered when registering with bitstamp was verification - the procedure is not the quickest and requires all data to be filled in carefully. Documents are checked quite thoroughly, so you have to be prepared to spend time on this step. For beginners, this may seem a bit tedious, but another thing appealed to me: the minimum deposit is just US$1. This is an excellent opportunity to start with small sums, test the platform and understand how it suits you without major financial investment. Despite the difficulty of testing, the entry conditions are very fair. A good option for those who want to try trading without a large start-up capital, but are prepared to go through all the formalities at first.

L'une des difficultés que j'ai rencontrées lors de mon enregistrement auprès de bitstamp a été la vérification - la procédure n'est pas la plus rapide et nécessite de remplir soigneusement toutes les données. Les documents sont vérifiés de manière assez approfondie, il faut donc être prêt à passer du temps sur cette étape. Pour les débutants, cela peut sembler un peu fastidieux.
Mais une autre chose m'a plu : le dépôt minimum est de seulement 1 dollar US. C'est une excellente occasion de commencer avec de petites sommes, de tester la plateforme et de comprendre comment elle vous convient sans investissements financiers importants.
Malgré la difficulté des tests, les conditions d'entrée sont très loyales. Une bonne option pour ceux qui veulent essayer le trading sans un gros capital de départ, mais qui sont prêts à passer par toutes les formalités au début.

  • Bitstamp Commissions and Fees

    Score:
    This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.
    6.2 /10

    Bitstamp received a 6.2/10 score for its trading fees. While Bitstamp is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.

    • Spot fee below industry average
    • No deposit fee
    • Futures fees above industry average
    • Withdrawal fee may be applied

    What are Bitstamp trading fees?

    We analyzed Bitstamp’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

    Bitstamp trading fees vs competitors

    Bitstamp Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges
    Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.04 0.22 0.1 0.15
    Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.3 0.22 0.2 0.194
    Futures, maker fee(%) 0.05 0 0 0.024
    Futures, taker fee(%) 0.02 0 0.053

    What are Bitstamp deposit and withdrawal fees?

    Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0
    Withdrawal fee, % 0.0005 BTC 0.005 ETH

    Does Bitstamp offer P2P trading?

    No, Bitstamp does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.

  • Regulation and Safety

    Score:
    Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology
    9 /10

    Bitstamp has earned a rating of 9/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.

    • Cold wallet storage
    • Government-regulated
    • U.S-regulated
    • Tier-1 regulation
    • 2FA
    • Successful hacks history
    • No investor protection fund
    • No facial recognition

    We also compared Bitstamp against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

    Bitstamp Security Factors
    Bitstamp OKX Coinbase
    Tier-1 regulation
    Yes
    No
    Yes
    Government-regulated
    Yes
    Yes
    Yes
    Investor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform.
    No
    Yes
    Yes
    2FA
    Yes
    Yes
    Yes
    Facial recognition
    No
    Yes
    No
    Cold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks.
    Yes
    Yes
    Yes
    Successful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record.
    Yes
    No
    Yes

    Is Bitstamp a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.

    Bitstamp is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.

    Is verification (KYC) mandatory at Bitstamp?

    Yes, KYC verification is mandatory at Bitstamp. You will need to complete the verification process before you can open an account and access the platform's full range of services.

    Is Bitstamp available in the USA?

    Yes, Bitstamp is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.

  • Deposit and Withdrawal

    Score:
    We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.
    5.5 /10

    Bitstamp received a 5.5/10 rating for its deposit and withdrawal services. While Bitstamp covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.

    • Bank cards accepted for instant deposits
    • Many cryptocurrencies for deposits and withdrawals
    • Bank transfers for deposits and withdrawals
    • No deposit fees
    • Withdrawal fee applies
    • No Google Pay option
    • No P2P transfer option

    Deposit and withdrawal options

    Bitstamp supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.

    Bitstamp Deposit and withdrawal options vs competitors

    Bitstamp OKX Coinbase
    Bank transfers
    Yes
    No
    Yes
    Bank card
    Yes
    Yes
    Yes
    Crypto
    Yes
    Yes
    Yes
    PayPal
    No
    No
    Yes

    What is Bitstamp minimum deposit?

    The minimum deposit at Bitstamp is 10 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.

    Bitstamp minimum deposit vs competitors

    Bitstamp OKX Coinbase
    Minimum deposit, USD or USDT 10 10 10
    Minimum deposit, BTC 1 5 1
    Minimum trade amount, USD/USDT 1 1 2

    Does Bitstamp support fiat money?

    Bitstamp supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, EUR, GBP.

  • Supported Coins & Markets

    Score:
    Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.
    3.5 /10

    Bitstamp received a score of 3.5/10 in this category, indicating a modest offering of assets and markets. While Bitstamp covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.

    • Crypto futures available
    • Fiat currencies supported
    • NTFs not available
    • Crypto options not available

    Bitstamp supported coins and markets vs competitors

    We compared Bitstamp with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

    Bitstamp OKX Coinbase
    Supported coins 100+ 600+ 400+
    Futures/Perpetual contracts
    Yes
    Yes
    Yes
    Options
    No
    Yes
    No
    NFTs
    No
    Yes
    Yes
    Tokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate.
    No
    Yes
    Yes
    TradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities.
    No
    Yes
    Yes
    Prediction Markets Markets where users trade contracts based on the outcomes of future events.
    No
    No
    No
    Other Assets CFDs
    No
    		Pre-IPO

    Bitstamp passive income options vs competitors

    We also compared Bitstamp with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

    Bitstamp OKX Coinbase
    Staking
    No
    Yes
    Yes
    Yield farming
    No
    Yes
    Yes
    Copy trading
    No
    Yes
    No

  • Trading Apps & Tools

    Score:
    This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.
    8 /10

    Bitstamp received a score of 8/10 for its trading apps and tools. Its mobile platforms are highly rated on both iOS and Android, delivering smooth performance, advanced charting capabilities, and real-time market data.

    • Advanced charting with TradingView support
    • App data protection with 2FA
    • Positive user feedback on the iOS app
    • Mobile indicators allowed
    • No standalone desktop access
    • No trading bots for traders
    • Advanced orders not available

    Trading apps

    Bitstamp provides web and mobile apps for both Android and iOS users, with an average rating of 4.8 on the App Store and 4.7 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Bitstamp platform is for mobile use.

    Bitstamp OKX Coinbase
    2FA
    Yes
    Yes
    Yes
    Face ID
    No
    Yes
    No
    Mob Indicators
    Yes
    Yes
    Yes
    Alerts
    Yes
    Yes
    Yes
    Advanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform.
    Yes
    Yes
    Yes
    Trading with bots
    No
    Yes
    No
    API
    Yes
    Yes
    Yes
    Extra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system.
    No
    No
    No

    Does Bitstamp offer a desktop app?

    No, Bitstamp does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.

    Does Bitstamp offer advanced charting with TradingView integration?

    Yes, Bitstamp offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.

  • Customer Support

    Score:
    We evaluated Customer Support at Bitstamp based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria
    5.7 /10

    Bitstamp offers a moderate level of customer support, covering basic communication channels and assistance options.

    In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.

    • 24/7 customer support available
    • Multilingual customer support
    • Comprehensive help center available
    • Email support unavailable
    • Live chat support unavailable

    Bitstamp Support Channels vs Competitors

    Bitstamp OKX Coinbase
    Live Chat
    No
    No
    Yes
    Email Support
    Yes
    No
    No
    Phone Support
    Yes
    No
    No
    Ticket System
    Yes
    Yes
    Yes
    24/7 Support
    Yes
    Yes
    Yes
    Help Center / FAQ
    Yes
    Yes
    Yes
    Multilingual Support
    Yes
    No
    Yes
    Contacts
    Foundation date 2011
    Registration address 5 New Street Square London EC4A 3TW United Kingdom
    Official site bitstamp.net
    Contacts press@bitstamp.net
    support@bitstamp.net     +44 20 3868 9628
    +1 800 712 5702

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Bitstamp Video Guides

of

FAQs

What fees does Bitstamp charge for spot and futures trading?

Bitstamp applies a spot maker fee of 0.04% and a spot taker fee of 0.3%. For futures trading, the maker fee is 0.05% and the taker fee is 0.02%, with no deposit fees and withdrawal fees that may apply depending on the asset.

What are the deposit and withdrawal options and limits at Bitstamp?

Bitstamp supports deposits and withdrawals via bank transfers, bank cards, and cryptocurrencies, with no deposit fees. The minimum deposit is 10 USD/USDT or 1 BTC, and the minimum trade size is 1 USD/USDT.

What do user reviews say about Bitstamp?

Bitstamp has a user satisfaction score of 6.7/10 based on 50 reviews, with a mix of positive and neutral experiences. According to user reviews, 10% of ratings are 5-star, 28% are 4-star, 56% are 3-star, 6% are 1-star, and there are no 2-star ratings.

Which coins, markets, and products are available on Bitstamp?

Bitstamp supports trading in over 100 cryptocurrencies and offers futures and perpetual contracts, as well as CFDs as other assets. The exchange also supports fiat currencies (USD, EUR, GBP) for trading, deposits, and withdrawals, but does not offer options, NFTs, tokenized assets, prediction markets, staking, yield farming, or copy trading.

How does Bitstamp customer support work?

Bitstamp provides customer support via email, phone, and a ticket system, with 24/7 availability, a help center/FAQ, and multilingual support. The exchange does not offer live chat, and its overall customer support score is 5.7/10, reflecting a moderate level of accessibility and responsiveness.

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