Is Coins.ph a Reliable Crypto Exchange? Is It Safe?
Our experts rate Coins.ph as an exchange with a basic level of reliability and security, which may not be sufficient for risk-averse users. This often reflects the absence of Tier-1 regulation — that doesn’t automatically mean the exchange is unsafe, but Tier-1 oversight generally provides stronger investor protections.
According to our research, the following factors determine Coins.ph moderate regulation and safety profile:
- Based on our methodology, it received a 4.3/10 score for Security and Regulation.
- Active since 2014
- Not under Tier-1 regulation.
- Uses two-factor authentication for added safety
Is Coins.ph safety backed by government regulation?
Yes, Coins.ph is government-regulated, meaning it operates under official oversight that ensures compliance with local financial requirements. However, it is not Tier-1 regulated, so the level of investor protection and transparency may be lower compared to top-tier jurisdictions.
Coins.ph is regulated in the following regions: Bangko Sentral ng Pilipinas (BSP)
How strong are Coins.ph security measures?
Overall, Coins.ph adheres to the core security standards and industry best practices. We compared its protection level with leading exchanges to help you make the right choice.
| Coins.ph | Coinbase | OKX | ||
|---|---|---|---|---|
| Cold wallet storage | No | Yes | Yes | |
| 2FA | Yes | Yes | Yes | |
| Facial authentication | Yes | No | Yes | |
| Investor protection fund | No | Yes | Yes |
Has Coins.ph ever suffered a successful hack?
Public sources indicate that Coins.ph has experienced successful security incidents that resulted in customer losses. The exchange managed the incident and announced measures to strengthen its security.
What is the user feedback on Coins.ph?
User ratings for Coins.ph are an important indicator of both security and user experience. We collected an overall score from Traders Union users and ratings from app stores (App Store, Google Play), and compared them with the leaders in our crypto-exchange rankings
| Coins.ph | Coinbase | OKX | ||
|---|---|---|---|---|
|
User Satisfaction Score
At Traders Union, we use the Customer Satisfaction Score (CSAT) to gauge user satisfaction. CSAT is calculated from reviews on each exchange’s Traders Union profile. Our dataset spans 13+ years of user feedback.
|
6.7/10 | 7.3/10 | 7.2/10 | |
| Android App Score | 3.3 | 3.7 | 4.3 | |
| iOS App Score | 4.7 | 4.7 | 4.6 |
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Team that worked on the article
Andrey Mastykin is an experienced author, editor, and content strategist who has been with Traders Union since 2020. As an editor, he is meticulous about fact-checking and ensuring the accuracy of all information published on the Traders Union platform.
Dan Blystone began his trading career in 1998 as an arbitrage clerk on the floor of the Chicago Mercantile Exchange (CME). He later traded bond and Eurex futures at proprietary firms such as Altea Trading, gaining valuable experience in high-frequency trading and risk management.
Chinmay Soni is a financial analyst with more than 5 years of experience in working with stocks, Forex, derivatives, and other assets. As a founder of a boutique research firm and an active researcher, he covers various industries and fields, providing insights backed by statistical data.