Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Regulatory compliance in Thailand and the Philippines;
- Low minimum deposit requirements;
- Fee-free trading over 50 cryptocurrencies;
- Spot trading with taker and maker fees starting at 0.05%;
- Enhanced user account and wallet security via two-factor authentication (2FA) and biometric verification;
- Trading platforms accessible across multiple devices;
- 24/7 client support.
- No demo mode;
- No leverage;
- Lack of passive income options.
Coins.ph, established in 2014, is a cryptocurrency exchange serving over 18 million traders globally. The exchange is regulated by the Securities and Exchange Commission of Thailand (SEC) and Bangko Sentral ng Pilipinas (BSP). It holds licenses as a virtual currency exchange, a money transfer agent, and an electronic money issuer. Coins.ph enables active cryptocurrency trading in spot and OTC (Over-the-Counter) markets, supporting over 50 cryptocurrencies and 90 trading pairs. The only supported fiat currency is the Philippine peso (PHP).
TU Expert Verdict
Coins.ph demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Coins.ph User Reviews
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Coins.ph Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7.8 /10Coins.ph received a 7.8/10 score for its trading fees. While Coins.ph is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Coins.ph trading fees?
We analyzed Coins.ph’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Coins.ph trading fees vs competitors
Coins.ph Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.1 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.15 0.22 0.2 0.194 What are Coins.ph deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.00015 BTC Does Coins.ph offer P2P trading?
No, Coins.ph does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology4.3 /10Coins.ph received a score of 4.3/10, indicating a low level of security and regulatory compliance. This suggests that the platform may lack essential protections, and users should exercise extreme caution.
- Facial recognition
- Government-regulated
- 2FA
- No investor protection fund
- Not tier-1 regulated
We also compared Coins.ph against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Coins.ph Security Factors Coins.ph Coinbase Kraken Tier-1 regulation NoYesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA YesYesYesFacial recognition YesNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. NoYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. YesYesNoIs Coins.ph a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Coins.ph is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
Coins.ph is authorized or licensed in accordance with local regulations in the following regions: Bangko Sentral ng Pilipinas (BSP).
Is verification (KYC) mandatory at Coins.ph?
Yes, KYC verification is mandatory at Coins.ph. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Coins.ph available in the USA?
Coins.ph is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4 /10Coins.ph received a 4/10 rating for its deposit and withdrawal services. Coins.ph offers limited funding options and may charge fees, which could be inconvenient for many users.
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- No deposit fees
- No P2P transfer option
- No PayPal option
Deposit and withdrawal options
Coins.ph supports the following deposit and withdrawal options: Bank transfers, Crypto.
Coins.ph Deposit and withdrawal options vs competitors
Coins.ph Coinbase Kraken Bank transfers YesYesYesBank card NoYesYesCrypto YesYesYesPayPal NoYesYesWhat is Coins.ph minimum deposit?
The minimum deposit at Coins.ph is 1 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Coins.ph minimum deposit vs competitors
Coins.ph Coinbase Kraken Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 1 1 1 Minimum trade amount, USD/USDT 1 2 1 Does Coins.ph support fiat money?
Coins.ph does not support fiat currencies; only cryptocurrencies are accepted.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.2 /10Coins.ph received a score of 2/10 in this category, indicating a modest offering of assets and markets. While Coins.ph covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- Other supported products
- No tokenized stocks or real-world assets
- Copy trading not available
Coins.ph supported coins and markets vs competitors
We compared Coins.ph with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Coins.ph Coinbase Kraken Supported coins 206 400+ 400+ Futures/Perpetual contracts NoYesYesOptions NoNoNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO Coins.ph passive income options vs competitors
We also compared Coins.ph with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.6.2 /10Coins.ph received a score of 6.2/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Mobile indicators allowed
- Positive user feedback on the iOS app
- Fast and secure login with Face ID
- App data protection with 2FA
- No standalone desktop access
- Advanced orders not available
- Android App score below 4 points
Trading apps
Coins.ph provides web and mobile apps for both Android and iOS users, with an average rating of 4.7 on the App Store and 3.3 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Coins.ph platform is for mobile use.
Coins.ph Coinbase Kraken 2FA YesYesYesFace ID YesNoNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Coins.ph offer a desktop app?
No, Coins.ph does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Coins.ph offer advanced charting with TradingView integration?
No, Coins.ph does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at Coins.ph based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria1.3 /10Coins.ph demonstrates a low level of customer support, with significant limitations in communication options, availability, or self-service resources.
In TU testing, the exchange received a poor overall support score, indicating substantial gaps in its customer assistance infrastructure. Users who require accessible and timely support should take these limitations into account.
- 24/7 customer support available
- Multilingual customer support
- Support ticket system available
- Email support unavailable
- Live chat support unavailable
Coins.ph Support Channels vs Competitors
Coins.ph Coinbase Kraken Live Chat NoYesYesEmail Support YesNoNoPhone Support YesNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support YesYesYesContacts Official site https://coins.ph/ Contacts +63 9171186340, +63 9190626078, (02) 88226467
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