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5.53/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum deposit:
  • £1
Trading platform:
  • Proprietary online platform
  • Chase Mobile
Leverage
  • 1:1
Trading features
  • Professional support of the traders is available, it is possible to trade automatically using JPMorgan advisor, there are no desktop platforms, you need to have an account at JPMorgan Chase Bank in order to open an investment account
Ranked #26 among the Best online brokers of United States
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Chase is available in

Our Evaluation of Chase

5.53/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Traders Union icon

Chase is a moderate-risk broker with the TU Overall Score of 5.53 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Chase clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews.

Chase is an investor-oriented broker, while it is suitable for individual trading only for the US citizens.

Brief Look at Chase

Chase is an international financial holding company, which was created through mergers of several major banks in 2000. At the moment, Chase carries out brokerage activities through J.P. Morgan Europe Limited The company offers a wide range of instruments for trading at the stock exchanges. The company is headquartered in London. J.P. Morgan Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (124579) and the Prudential Regulation Authority.

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Advantages of trading with Chase:
  • FCA regulation.
  • No minimum deposit requirement.
  • Online banking from JPMorgan Chase Bank enables users to perform online transfers for free.
  • Access to automatic investing using a robot advisor with an account balance of at least £500.
  • Zero commission for trading stocks, ETFs and bonds.
Disadvantages of Chase:
  • No cryptocurrencies on the list of trading instruments.
  • No online chat.

TU Expert Advice

Anastasiia Chabaniuk

Author, Financial Expert at Traders Union

Chase provides access to trading over 5,000 financial instruments, including stocks, bonds, options, and ETFs through a proprietary online platform and Chase Mobile app. This setup includes automated trading with the JPMorgan advisor, making it ideal for both novice and experienced traders in the U.S. There is no minimum deposit, and trading involves zero fees on stocks, ETFs, and bonds. The platform facilitates online banking transfers through JPMorgan Chase Bank.

However, the requirement to maintain a minimum account balance of £15,000, or a £35 monthly fee, may deter traders with smaller capital. Additionally, Chase lacks real-time client support via live chat and does not offer cryptocurrencies. Consequently, while Chase can be a suitable option for traders focused on traditional assets, it may not align with those seeking cryptocurrency trading or with limited funds.

Chase Summary

💻 Trading platform: Proprietary online platform, Chase Mobile
📊 Accounts: General Investment, Traditional IRA, Roth IRA
💰 Account currency: GBP
💵 Deposit / Withdrawal: Online banking by JPMorgan Chase Bank, wire transfer via other financial institutions
🚀 Minimum deposit: 1 GBP
⚖️ Leverage: 1:1
💼 PAMM-accounts: No
📈️ Min Order: No data
💱 EUR/USD spread: No
🔧 Instruments: Stocks, options, ETFs, mutual funds, fixed income instruments
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No data
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Order execution: No
⭐ Trading features: Professional support of the traders is available, it is possible to trade automatically using JPMorgan advisor, there are no desktop platforms, you need to have an account at JPMorgan Chase Bank in order to open an investment account
🎁 Contests and bonuses: Yes (only for the holders of JPMorgan Chase Bank debit/credit cards)

Chase offers online trading on the website or in a Case Mobile app with zero commission on a wide selection of stocks, ETFs and mutual funds. At the client’s wish, there is support provided on the trades, it is possible to trade automatically using a JPMorgan advisor. The minimum deposit for all account types is £0. For investing with the robot advisor, you will need to deposit at least £500 on your account.

Chase Key Parameters Evaluation

User Satisfaction i

Score:
6.9/10

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Raymondjem
1 year ago

I made a decision to work with this broker after I was completely convinced of its reliability and honesty, and the positive reviews helped me a lot to make that decision. The more I cooperate with this broker, the more I am convinced of its efficiency and professionalism. The only drawback is that it doesn't offer enough quality reviews, which would be great.

Tomé la decisión de trabajar con este broker después de estar completamente convencido de su confiabilidad y honestidad, y las reseñas positivas me ayudaron en gran medida a tomar esa decisión. Cuanto más colaboro con este broker, más me convenzo de su eficiencia y profesionalismo. El único inconveniente es que no ofrece suficientes análisis de calidad, lo cual sería genial.

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AstralStaste
1 year ago

About a year ago I signed up for the Chase platform. The services of this company are highly demanded, especially in the United States. I have several acquaintances who have been collaborating with this broker for several years, and I have not heard any complaints from them. For this reason, I decided to start cooperating with it. An important advantage is that you can load funds to your deposit account and withdraw them for free. However, it is important to note that I am only talking about my experience with JPMorgan Bank and cannot comment on how things work with other banks.

Hace aproximadamente un año me inscribí en la plataforma de Chase. Los servicios de esta empresa son altamente demandados, especialmente en Estados Unidos. Tengo varios conocidos que han estado colaborando con este broker durante varios años, y no he escuchado ninguna queja por parte de ellos. Por esta razón, decidí comenzar a colaborar con él. Una ventaja importante es que puedes cargar fondos en tu cuenta de depósito y retirarlos de forma gratuita. Sin embargo, es importante destacar que solo estoy hablando de mi experiencia con JPMorgan Bank y no puedo opinar sobre cómo funcionan las cosas con otros bancos.

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Mavford
1 year ago

A close friend recommended me to open an account on the chase platform. He registered on this platform a few months ago and, after successfully withdrawing his profits, suggested that I consider working with chase. Although it is too early to judge the benefits of working on this platform or evaluate its conditions, my first impression has been favorable. The customer service here is of a high standard and the platform itself has an intuitive interface. So far, I have enjoyed a comfortable trading experience.

Un amigo cercano me recomendó abrir una cuenta en la plataforma de chase. Él se registró en esta plataforma hace unos meses y, después de retirar sus ganancias con éxito, me sugirió que considerara trabajar con chase. Aunque es demasiado pronto para juzgar los beneficios de trabajar en esta plataforma o evaluar sus condiciones, mi primera impresión ha sido favorable. El servicio al cliente aquí es de alto nivel y la plataforma en sí tiene una interfaz intuitiva. Hasta ahora, he disfrutado de una experiencia de trading cómoda.

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Brjfemugh
2 years ago

Although the broker offers favorable conditions for trading and investing, I am concerned about the $15,000 minimum account balance requirement. I trade with smaller amounts, with a deposit of around $5,000. In addition, a monthly service fee of $35 must be paid. While this may seem like an insignificant amount, at the end of the year it adds up to about $400. If the broker would remove this requirement, I would have no complaints. The platform itself is really nice, as it offers all the necessary analysis tools and presents a wide variety of charts and diagrams to assess the market situation.

A pesar de que el broker ofrece condiciones favorables para operar e invertir, me preocupa el requisito de saldo mínimo de cuenta por $15.000. Yo opero con cantidades más pequeñas, con un depósito de alrededor de $5.000. Además, se debe pagar una tarifa mensual de $35 por el servicio. Aunque pueda parecer una cantidad insignificante, al cabo del año suma alrededor de $400. Si el broker eliminara este requisito, no tendría ninguna queja. La plataforma en sí es realmente bonita, ya que ofrece todas las herramientas de análisis necesarias y presenta una amplia variedad de gráficos y diagramas para evaluar la situación del mercado.

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Thomasamund
2 years ago

I am very pleased to collaborate with chase. I use the JPMorgan advisor on this platform to carry out automated trades. The highlight is that this system develops customized strategies based on economic trends and the latest stock market data. Although the deals are not always profitable, I generally make a net profit. And it should also be noted that, for inexperienced investors like me, there is the support of highly qualified consultants. The broker has added top-notch professionals to its team, which gives full confidence in its advice.

Me siento muy satisfecho de colaborar con chase. Utilizo el asesor de JPMorgan en esta plataforma para llevar a cabo operaciones automatizadas. Lo destacado es que este sistema desarrolla estrategias personalizadas basadas en las tendencias económicas y los datos más recientes de los mercados bursátiles. Aunque los acuerdos no siempre resultan rentables, en general, obtengo un beneficio neto. Y cabe señalar también que, para inversores inexpertos como yo, existe el respaldo de consultores altamente calificados. El broker ha incorporado profesionales de primer nivel a su equipo, lo que brinda plena confianza en su asesoramiento.

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TammySof
2 years ago

My experience with Chase has been very positive. Everything works fairly and according to the rules. Despite having worked with them for only 5 months, I have had no major misunderstandings with the company.

Mi experiencia con Chase ha sido muy positiva. Todo funciona de manera justa y de acuerdo con las reglas. A pesar de haber trabajado con ellos durante solo 5 meses, no he tenido grandes malentendidos con la empresa.

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CaseyMeere
2 years ago

Overall, I have no major complaints about chase. I have been using their trading platform for about six months and have already formed a solid opinion about the broker. On the negative side, I would highlight the absence of an online chat and the requirement to maintain a minimum balance of $15,000 to avoid monthly fees. However, to be fair, the level of their customer service is excellent. Despite the lack of an online chat, representatives typically respond in five minutes or less. Although there is no desktop version of the terminal, the mobile app is fully functional and has an intuitive interface.

En general, no tengo quejas importantes sobre chase. He estado utilizando su plataforma de trading durante aproximadamente seis meses y ya me he formado una opinión sólida sobre el broker. En el lado negativo, destacaría la ausencia de un chat en línea y el requisito de mantener un saldo mínimo de $15.000 para evitar cargos mensuales. Sin embargo, para ser justos, el nivel de su servicio al cliente es excelente. A pesar de la falta de un chat en línea, los representantes suelen responder en cinco minutos o menos. Aunque no hay una versión de escritorio del terminal, la aplicación móvil es completamente funcional y tiene una interfaz intuitiva.

Score:
5.15/10

Trading Account Opening

To create a user account with Chase, register on its official website following the instructions below. This service is currently limited to U.S. residents.

1

Click “Open an account”.

Review of Chase’s User Account — Start registration
Review of Chase’s User Account — Start registration
Review of Chase’s User Account — Start registration
Review of Chase’s User Account — Start registration
2

Tick the “No, I’m not a customer” box and proceed by clicking “Get started”.

Review of Chase’s User Account — Confirm your non-customer status
Review of Chase’s User Account — Confirm your non-customer status
Review of Chase’s User Account — Confirm your non-customer status
Review of Chase’s User Account — Confirm your non-customer status
3

Fill in the registration form with your personal details.

Review of Chase’s User Account — Provide your personal information
Review of Chase’s User Account — Provide your personal information
Review of Chase’s User Account — Provide your personal information
Review of Chase’s User Account — Provide your personal information
4

Provide your contact details.

Review of Chase’s User Account — Provide your contact info
Review of Chase’s User Account — Provide your contact info
Review of Chase’s User Account — Provide your contact info
Review of Chase’s User Account — Provide your contact info

Next, provide your Social Security Number and a valid government-issued ID document, such as a driver’s license. Once your data is verified, you receive your login credentials.

Score:
7.11/10

Regulation and safety

Information

J.P. Morgan Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (124579) and the Prudential Regulation Authority.

Chase ensures protection of customer funds up to a total of £85,000 under the Financial Services Compensation Scheme. It is one of the most reliable UK's deposit guarantee scheme.

Advantages

  • Personal data security
  • Protection against fraud
  • Provision of monthly reports
  • Expanded risk scoring

Disadvantages

  • The funds are kept on the company’s internal accounts
  • Withdrawal only to the bank account
Score:
6.75/10

Commissions and fees

Information
Traders Union experts have studied the trading conditions of the stock broker to reveal trading and non-trading commissions. The analysis has shown that the account service fee is not charged if the account balance is more than £15,000 or there is a linked Platinum Business Checking account. Otherwise, the monthly fee is £35. The brokerage commission on stocks, bonds and ETFs is zero, but the regulator, FINRA, charges transaction fees in the amount of £0.02-0.05. Trades on options are charged with £0.65 per contract. In case the trade is supported by a broker’s representative, £25 is charged per trade plus £0.65 per contract if the client trades options. Since the client opens an account at Chase bank, no fees are charged on deposits and withdrawals.
Account type Spread (minimum value) Withdrawal commission
General Investment from £1 No
Traditional IRA from £1 No
Roth IRA from £1 No

For withdrawals to third-party accounts, the recipient banks / intermediaries may charge additional commission. Traders Union analysts also compared commissions for trading stocks on Chase.com and other brokers with similar trading conditions. The results of the comparison are available in the table below.

Broker Average commission Level
£1
Low
$4
High
Score:
6.8/10

Account types

Chase offers its clients three types of accounts. The choice of the account depends on the client and the assets he/she is interested in.

Account types:

Account Type
Description
General Investment
is an account for trading and investment. Transactions with stocks, options, bonds and ETFs are available. There is no minimum deposit requirement, but a client needs to have at least £500 on his/her account balance in order to connect to automatic trading using a robo-advisor. If the client pays £35 monthly subscription fee, the company provides a personal consultant, who assists in choosing the assets, provides information on the current situation in the stock markets and supports the trades in case the client selects phone dealing. There is a £0.65 commission fee per contract for trading options and additional £25 if the broker’s representative is involved. No trading commissions are charged on the trades involving stocks, bonds and ETFs (no-load).
Traditional IRA
a retirement brokerage account. It differs from General Investment by availability of preferences on the commissions. Taxation is performed prior to withdrawal of the money from the deposit.
Roth IRA
a retirement account with independent payment of taxes after the withdrawal of funds.

The broker does not have a demo account for test trading without the risk of financial losses.

In addition to independent trading, Chase offers assistance in performing trades and automatic trading, which makes the broker interesting not only to experienced traders, but also to the beginners.

Score:
6.94/10

Deposit and withdrawal

  • Opening an internal bank account at Chase is one of the conditions of working with the broker. The money from the trading account is withdrawn to this bank account.

  • In order to withdraw funds, a client needs to fill out an application and send it to an email or fill out a form on the website.

  • Instant zero commission transfer is available via online banking. If the client transfers funds to another financial organization, the recipient bank / intermediary may charge a commission for payment processing.

Score:
7.03/10

Investment Options

Chase offers its clients an opportunity to invest their capital in over 5,000 financial instruments, including using the Robo-Advisor.

Chase innovative solution — investment with JPMorgan advisor

The robot offered by Chase checks the options of how the market volatility may impact the instruments the investor invests money into using 1,000 scenarios. After this, the client gets a professionally built investment portfolio, which will be automatically rebalanced in the future. The minimum amount to start investing with a robot advisor is as little as £500. The company offers services in four main areas:

  • Savings and investment solutions for small businesses.

  • Corporate strategies for raising capital, including syndication.

  • Asset management and ready financial solutions for medium and large organizations.

  • Work with multi-active investment and retirement solutions.

Chase offers the Markets & Securities service on primary brokerage servicing and risk management, which also ensures administration and accounting.

Important!

If you are a large investor and plan on investments over £10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Chase’s affiliation program

  • Referral program — the broker pays £50 to a partner for each new client, who registers on the referral link. The number of referred clients is limited to 10 people per year.

In order to participate in the program, a user needs to submit an application on the broker’s website and receive a unique link, which will be used by potential clients to register in the future.

Score:
7.05/10

Customer support

Information

Technical support on security issues operates 24/7. Support to the clients on the issues related to trading is provided on working days from 08:00 am until 12:00 am, and on Saturdays and Sundays from 09:00 am until 6:00 pm. There is a separate contact number for relay calls made by deaf people or people with hearing impairment or speaking disability.

Advantages

  • Possibility to communicate in a video chat
  • There are operators for the disabled people
  • Security service is available 24h
  • Support languages: English and Spanish
  • Fax is available

Disadvantages

  • No online chat
  • No 24h support

The following methods of contacting customer support are available:

  • A phone call at the numbers specified on the website;

  • Fax;

  • Email;

  • Feedback form.

Not only registered users, but also traders without registration and account opening can contact a company’s representative.

Contacts

Foundation date 1977
Registration address 25 Bank Street, Canary Wharf, London, E14 5JP, United Kingdom.
Regulation FCA Licence number:
124579
Official site https://www.chase.co.uk/
Contacts
0800 376 3333, +44 203 493 0829
Score:
7.27/10

Education

Information

There is no special Education section on www.chase.com website. However, those who do possess stock market trading skills can find useful information in the FAQ section. In addition to answers to popular questions, there are also articles by professional traders and investors on the website.

Information provided in the FAQ section
Information lacking on the Chase website
Detailed description of the methods of investment
Trading basics
Broker’s trading conditions
Stock market glossary
Commissions and fees
Guidelines on how to work with the indicators
 
Trading platform description

After opening an account, you can use the recommendations of the personal managers on how to trade. Demo account is not available, which is why the consultant’s advice is the only way to get practical experience.

Detailed Review of Chase

Chase offers independent and automated trading on all account types. Connecting a robo-advisor or support of the traders by the company’s consultants provides an opportunity for the traders with no experience to earn money on stock markets. Thanks to online banking, the clients can start trading immediately after completing the registration procedure, provided that they have a balance of funds in their own bank account.

Chase achievements in figures:

  • Over 4,500 offices in the U.S. and European countries.

  • Bank assets total GBP 2.5 trillion.

  • In 2020, over 5 billion transactions were processed on behalf of the clients.

Chase is a broker with comfortable conditions for traders with any level of training.

Chase is a brokerage company offering access to trading of over 5,000 financial instruments, including stocks, bonds, options and ETFs. The website of the company features access to economic news for fundamental analysis and the trading platform has proprietary indicators and diagrams built in, which allow you to develop your own strategy. User-friendly interface offers a wide set of functions of graphic instruments for building charts and technical levels.

Chase trading online platform is available on any device connected to the internet; it is compatible with all existing operating systems and works on all Internet browsers. The broker also developed a mobile app available for iOS and Android for the clients who don’t always have access to their desktop devices. It can be downloaded and installed on Google Play Market or App Store depending on the model of your phone.

Useful services offered by Chase:‌‌

  • Community & Leaders — a section with economic articles.

  • Money Matters — information on the types and methods of investment.

  • News & Stories — news and events section.

  • Indicators — indicators of technical market analysis, including proprietary ones, which are popular among traders.

  • Overview — detailed overview of pricing in trading with Chase.

Advantages:

1

The money kept on own bank accounts provides a possibility to the clients to perform transactions at any time of day and night.

2

Support of the trades by the company’s consultants is available. It is a useful feature for novice traders.

3

Automated trading is available.

4

Own regulation of performed trades.

5

Wide range of financial instruments with no broker commission charged.

6

Availability of a mobile app for trading on smartphones.

Position hedging is available. There are no limitations on the number of performed transactions for intraday trading.

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