Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
CAPEX Pros & Cons
- Diversification of trading assets. The broker offers access to currencies, commodity and stock market assets (including ETFs, indices, bonds) and cryptocurrencies. There are also thematic investment portfolios.
- Big educational base: CAPEX Academy, market reviews, podcasts, articles, etc.
- License issued by CySEC (Cyprus, 292/16). It is a reputable regulatory authority that operates in compliance with the European law.
- High minimum deposit: USD 100 on Standard account, from USD 1,000 and more on other account types. Trading conditions seem to be more of a marketing nature than to provide specific information.
TU Expert Verdict
CAPEX demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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CAPEX User Reviews
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5-star
42%
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4-star
35%
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3-star
17%
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2-star
3%
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1-star
3%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria6 /10The trading and non-trading commissions of CAPEX have been analyzed and rated as having Medium fees, with a fees score of 6/10. Additionally, these commissions were compared with those of the top two competitors, ZForex and OANDA, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No deposit fee
- No withdrawal fee
- Inactivity fee applies
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Is CAPEX Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria10 /10CAPEX has a safety score of 10/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Track record over 10 years
- Strict requirements and extensive documentation to open an account
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.9 /10CAPEX offers the following account options: Demo, Standard, ECN/Raw spread, Micro, Swap Free, VIP.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Exclusive VIP account with enhanced trading conditions
- Demo account
- Tight spread ECN account
- No Cent account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology6.7 /10CAPEX received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria7.3 /10CAPEX offers a wider selection of trading assets than the market average, with over 2100 tradable assets available, including 40 currency pairs.
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Trading Account Opening
We successfully registered an account with CAPEX in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at CAPEX is $100.Score:We evaluated Trading Account Opening at CAPEX by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.8 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Customer Support
Score:We evaluated Customer Support at CAPEX by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria2.5 /10
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FAQs
How secure is trading with CAPEX in terms of regulation and client protection?
CAPEX has a safety score of 10/10 and is regulated by several authorities, including Tier-1 regulators such as BaFin (Germany), CySEC (Cyprus), and CONSOB (Italy), each providing access to investor compensation schemes of up to €20,000. The broker was founded in 2016, applies verification (KYC), and offers negative balance protection, which are highlighted as key security factors in this section.
What trading commissions, spreads, and non-trading fees are described for CAPEX?
According to this section, CAPEX’s overall fee level is rated as medium, with low forex trading fees, tight EUR/USD spreads, and no deposit or withdrawal fees, but it does charge a $30 monthly inactivity fee. On Standard accounts, EUR/USD and GBP/USD spreads typically range from 0.2 to 0.5 pips, while RAW/ECN accounts show average spreads of 0.3 pips for EUR/USD and 0.5 pips for GBP/USD plus a $3 commission per lot.
What do CAPEX user reviews and feedback indicate about overall client satisfaction?
Based on available user reviews, CAPEX has a user satisfaction score of 8.2/10 from 117 reviews, with 42% 5-star and 35% 4-star ratings, indicating that opinions are mostly positive. Lower ratings (2-star and 1-star) each account for 3%, while 17% of users left 3-star reviews, suggesting that some clients report mixed experiences.
What markets and tradable assets are available with CAPEX according to user-oriented reviews?
This section states that CAPEX offers over 2,100 tradable assets, including 40 currency pairs, stocks, commodity futures, crypto, and stock indices, but does not provide specific user reviews or comments about these markets. It also notes that futures and bonds are not available, while ETFs are offered and there is no copy trading, PAMM investing, or managed accounts.
How is CAPEX customer support described in terms of reliability and user feedback?
CAPEX’s customer support is rated with a low safety score of 2.5/10, and testing reported slow responses and assistance that was sometimes incomplete, which may pose challenges for clients needing timely help. Support is multilingual and available via website chat (chatbot and live operators), phone, email, and company offices from Monday to Thursday 7:00–01:00 and Friday 7:00–00:00 (GMT), but online assistance is described as suitable mainly for basic questions.
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