According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
- €1
- Proprietary terminal
- ECB (European Central Bank)
- 1997
Our Evaluation of ING Direct
According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
ING Direct is a moderate-risk broker with the TU Overall Score of 5.99 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by ING Direct clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews.
ING Direct is a good option for investors or large companies with accounts abroad. It is suitable for experienced traders with sufficient capital to trade in volume in the securities market.
Brief Look at ING Direct
The ING Direct broker is a large international financial corporation headquartered in Amsterdam. It provides services in the banking sector, as well as to legal entities and corporate clients throughout Europe. America’s Fortune magazine ranked ING among the Top 20 largest global brokers. The main aspect of ING Direct's brokerage activity is trading in stock markets where clients can work independently or through investment funds.
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- High reputation and reliability of a large international bank.
- Availability of full-fledged training with the ability to use imitation of portfolio management on the stock exchange.
- No commission for storage, withdrawal of funds, replenishment, and maintenance of trading accounts.
- Lack of opportunity to work in the Forex market.
- Limited range of trading instruments.
- Complies with the legal framework of the Eurozone.
- Complex procedure for opening an account to enter the stock exchange.
- Platform is in the French language only.
TU Expert Advice
Author, Financial Expert at Traders Union
ING Direct provides a comprehensive range of trading and investment offerings including stocks, bonds, warrants, trackers, options, and OTC securities. Operating with a proprietary platform and offering accounts like Standard and REA, it ensures seamless transactions with no deposit or withdrawal fees. The platform excels with its minimal EUR/USD spreads and immersive training resources that feature a virtual portfolio management simulator. ING Direct's proprietary platform facilitates trading without additional software installation, enabling easy access through PC or mobile devices.
Despite the robust trading environment, ING Direct exhibits some drawbacks. The absence of Forex trading opportunities and a complex account opening process can deter potential users. Additionally, while regulation by the European Central Bank ensures safety, the limited language support and restrictive asset range may not meet the needs of traders seeking diverse portfolios. The broker is better suited for investors interested in European bonds and stocks and those prioritizing training and security over broad market access.
ING Direct Trading Conditions
💻 Trading platform: | ING Direct proprietary terminal |
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📊 Accounts: | Standard, investment (REA, REA-PME) |
💰 Account currency: | EUR |
💵 Deposit / Withdrawal: | Bank transfer, Visa, Mastercard, Visa Electron |
🚀 Minimum deposit: | From €0 |
⚖️ Leverage: | Up to 1:5 |
💼 PAMM-accounts: | Yes |
📈️ Min Order: | No data |
💱 EUR/USD spread: | 0,1 pips |
🔧 Instruments: | Stocks, bonds, warrants, trackers, options, OTC securities |
💹 Margin Call / Stop Out: | No data |
🏛 Liquidity provider: | No data |
📱 Mobile trading: | Yes |
➕ Affiliate program: | No |
📋 Order execution: | Market |
⭐ Trading features: | Trading is carried out without installing additional software |
🎁 Contests and bonuses: | Compensation of up to €2,000 for expenses when switching to ING from another broker; Traders Union bonuses |
The ING Direct intermediary offers its clients two types of accounts: standard, for traders; and investment, for working with mutual funds through management companies. To interact with financial instruments, a special ING-online portal is used, which makes it possible to track quotes and charts with indicators, and also provides a demo account to test your theories and trading knowledge, plus, the latest news in real-time. For registered clients, the demo account is available with virtual clones that simulate real market conditions.
ING Direct Key Parameters Evaluation
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Trading Account Opening
To start working with ING Direct, you need to register and open an account. Follow this procedure step by step:
First, you need to open a bank account with ING Direct. After that, the client gets access to trading on the stock exchange and investing. The account number will be the login to the personal account. It is also possible to switch to ING from another broker on preferential terms. In this case, a current account is opened and an application for the transfer of assets is made. Next, you must provide a statement of the costs associated with the transfer, and the amount of the transferred funds must exceed €1,000.


Next, enter your personal account and fill out the form, indicating the registration number of the client's account and the date of its opening. In the personal account, a new user can open an account by choosing from the offered options to trade on the stock exchange.
ING Direct's personal account contains:




Also in the personal account, the trader will find:
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Information about the state of the account.
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A window for connecting system notifications about the results of ongoing operations.
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Search by instrument name.
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A button to switch between different accounts.
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Technical and fundamental analyses.
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The whole range of financial instruments offered by the bank.
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Company-specific stock favorites that you can customize based on your own investment priorities
Regulation and safety
ING Direct has a safety score of 9/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Track record over 28 years
- No negative balance protection
ING Direct Regulators and Investor Protection
Abbreviation | Full Name | Country of regulation | Investor Protection Fund | Regulation Level |
---|---|---|---|---|
ECB | European Central Bank | EU | No direct investor protection fund | Tier-1 |
ING Direct Security Factors
Foundation date | 1997 |
Negative balance protection | No |
Verification (KYC) | Yes |
Commissions and fees
The trading and non-trading commissions of broker ING Direct have been analyzed and rated as Low with a fees score of 8/10. Additionally, these commissions were compared with those of the top two competitors, Pepperstone and OANDA, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of ING Direct with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, ING Direct’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
ING Direct Standard spreads
ING Direct | Pepperstone | OANDA | |
EUR/USD min, pips | 0,2 | 0,5 | 0,1 |
EUR/USD max, pips | 0,5 | 1,5 | 0,5 |
GPB/USD min, pips | 0 | 0,4 | 0,1 |
GPB/USD max, pips | 0,7 | 1,4 | 0,5 |
RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
ING Direct RAW/ECN spreads
ING Direct | Pepperstone | OANDA | |
Commission ($ per lot) | 3 | 3 | 3,5 |
EUR/USD avg spread | 0,1 | 0,1 | 0,15 |
GBP/USD avg spread | 0,15 | 0,15 | 0,2 |
Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with ING Direct. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
ING Direct Non-Trading Fees
ING Direct | Pepperstone | OANDA | |
Deposit fee, % | 0 | 0 | 0 |
Withdrawal fee, % | 0 | 0 | 0 |
Withdrawal fee, USD | 0 | 0 | 0-15 |
Inactivity fee ($, per month) | 0 | 0 | 0 |
Account types
The company offers two types of accounts: regular, which is for active trading on the stock exchange, and investment.
Account types:
To create any of the mentioned types of accounts, you must open a current bank account with ING.
The ING Direct broker is one of the oldest European companies that offers its clients transparent settlement terms and minimal commission costs. It’s well-suited for medium-term work with small leverage, that is, as a classic platform for trading securities.
Deposit and withdrawal
ING Direct received a Low score for the efficiency and convenience of its deposit and withdrawal processes.
ING Direct offers limited payment options and accessibility, which may impact its competitiveness.
- No withdrawal fee
- Bank wire transfers available
- No deposit fee
- Low minimum withdrawal requirement
- BTC payments not accepted
- Limited deposit and withdrawal flexibility, leading to higher costs
- USDT payments not accepted
What are ING Direct deposit and withdrawal options?
ING Direct offers a limited selection of deposit and withdrawal methods, including Bank Card, Bank Wire. This limitation may restrict flexibility for users, making ING Direct less competitive for those seeking diverse payment options.
ING Direct Deposit and Withdrawal Methods vs Competitors
ING Direct | Plus500 | Pepperstone | |
Bank Wire | Yes | Yes | Yes |
Bank card | Yes | Yes | Yes |
PayPal | No | Yes | Yes |
Wise | No | No | No |
BTC | No | No | No |
What are ING Direct base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs for clients worldwide. ING Direct supports the following base account currencies:
What are ING Direct's minimum deposit and withdrawal amounts?
The minimum deposit on ING Direct is $2000, while the minimum withdrawal amount is $€10. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact ING Direct’s support team.
Markets and tradable assets
ING Direct offers a limited selection of trading assets compared to the market average. The platform supports 0 assets in total, including 36 Forex pairs.
- Passive income with bonds
- ETFs investing
- Indices trading
- Copy trading not available
- Futures not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by ING Direct with its competitors, making it easier for you to find the perfect fit.
ING Direct | Plus500 | Pepperstone | |
Currency pairs | 36 | 60 | 90 |
Total tradable assets | 2800 | 1200 | |
Stocks | Yes | Yes | Yes |
Commodity futures | Yes | Yes | Yes |
Crypto | No | Yes | Yes |
Stock indices | Yes | Yes | Yes |
Options | Yes | Yes | No |
Investment options
We also explored the trading assets and products ING Direct offers for beginner traders and investors who prefer not to engage in active trading.
ING Direct | Plus500 | Pepperstone | |
Bonds | Yes | No | No |
ETFs | Yes | Yes | Yes |
Copy trading | No | No | Yes |
PAMM investing | No | No | Yes |
Managed accounts | No | No | No |
Customer support
The support service is available online as part of the bank's internet cafe service, which is open from 9:00 to 19:00 on weekdays and until 17:00 on Saturday. You can contact specialists by phone from Monday to Friday from 9:00 to 21:00 and until 18:00 on Saturday.
Advantages
- Internet cafe and forum
- Priority calls from persons with special needs
Disadvantages
- Support language - French only
- No 24/7 support chat
Contact with the bank's customer support is possible using:
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its internet cafe;
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the forum;
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via email request;
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a letter sent to the legal address of one of the bank's representative offices;
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a call to the phone numbers indicated on the website during the working hours of specialists.
You can contact ING Direct representatives from the bank's website and your personal account.
Contacts
Foundation date | 1997 |
---|---|
Registration address | 40 Avenue des Terroirs de France, Immeuble Lumière Paris, 75 616 France |
Regulation | ECB (European Central Bank) |
Official site | https://www.ingwb.com/fr/ |
Contacts |
01 57 22 54 00
|
Education
To teach the basics of trading and investing, ING Direct offers a coaching system that includes a financial literacy test, advice from members of the thematic community, and a blog with analytical articles and videos. All training services offered are free of charge.
There are no demo accounts in the usual sense, but there is an alternative: registered clients can test their knowledge and gain practical trading experience by working with a virtual clone of real financial markets. As a tool, a portfolio of securities is used, which the novice investor forms himself, but relies on the advice of the company's analysts.
Comparison of ING Direct with other Brokers
ING Direct | Eightcap | XM Group | RoboForex | TeleTrade | IC Markets | |
Trading platform |
Proprietary terminal | MT4, MT5, TradingView | MT4, MT5, MobileTrading, XM App | MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader | MT4, MT5 | MT4, cTrader, MT5, TradingView |
Min deposit | $1 | $100 | $5 | $10 | $10 | $200 |
Leverage |
From 1:1 to 1:5 |
From 1:30 to 1:500 |
From 1:1 to 1:30 |
From 1:1 to 1:2000 |
From 1:1 to 1:1000 |
From 1:1 to 1:500 |
Trust management | No | No | No | No | No | No |
Accrual of % on the balance | No | No | No | 10.00% | 1.00% | No |
Spread | From 0 points | From 0 points | From 0.8 points | From 0 points | From 0.2 points | From 0 points |
Level of margin call / stop out |
1% / 1% | 80% / 50% | 100% / 50% | 60% / 40% | 70% / 20% | 100% / 50% |
Order Execution | Market Execution | Market Execution | Market Execution | Market Execution, Instant Execution | Market Execution | Market Execution |
No deposit bonus | No | No | No | No | No | No |
Cent accounts | No | No | No | Yes | Yes | No |
Detailed Review of ING Direct
ING Direct offers its clients two types of accounts. The first type is intended for trading and allows you to make transactions with securities of the stock market. The second option is designed to place free capital in funds. For the convenience of searching, investors are offered a wide choice with division into categories based on the composition of assets. In addition, when switching to ING from another platform, the new client is compensated for the costs associated with switching brokers for up to €2,000.
ING Direct by the numbers:
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It has offices in more than 40 countries.
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And more than 38 million active clients.
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The company employs 620 people.
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100 staff work in customer support.
ING Direct is a stockbroker with a wide range of trading assets
The ING Direct brokerage is a reliable European bank with a long history and a full-fledged brokerage company. It is focused on medium-term investments (up to 3 years), but it also offers favorable conditions for active traders. Its uniqueness lies in the scale of its work: as one of the 20 largest corporations in the world, the company can afford not to charge commissions for the greater number of offered tools and ongoing customer service. Instruments available for trading are stocks, bonds (companies and government), warrants, trackers, options, and over-the-counter securities. Traders make trades through a PC browser or mobile device. Clients can open several accounts at once for operations with securities.
There are no fees for depositing or withdrawing funds from accounts, or for maintaining an account, keeping money, etc. There is only a brokerage fee which, on average, is 0.35% of the turnover amount and commissions to manage funds, the amount of which depends on the conditions of a particular fund.
Useful services of the ING Direct broker:
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Analytics - Expert articles and thematic videos.
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Section with current news of world politics and economics.
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Forum for communication with company representatives and other clients of the broker.
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Service for virtual imitation of exchange trading with a portfolio of securities.
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Technical analysis and charts for traders.
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Section with expert opinions.
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Morningstar© service for analysis and assessment of the potential of investment funds.
Morningstar© search filters based on selected fund criteria.
Advantages:
High reliability and long-term stable work in the financial sector.
Transparency of settlements with clients regarding minimal fees and commissions, and all information about fee sizes is freely available on the website.
The ability to compensate for the costs associated with the transition to ING from other brokers.
Offices located in many countries.
The minimum deposit for traders and investors is from €0.
A structured system for selecting a fund and a management company for investments.
There are no restrictions for traders in choosing a strategy and tactics for work and leverage up to 1:5 is available.
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