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3.34/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum deposit:
  • $1
Trading platform:
  • TradingView
Trading features
  • An easy-to-use trading terminal, a convenient mobile application, the rupee is the only fiat, no investment programs, standard single-tier referral program, low commissions, developed community forum
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Our Evaluation of Indodax

3.34/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Traders Union icon

Indodax is a cryptocurrency exchange with higher-than-average risk and the TU Overall Score of 3.34 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Indodax clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work.

The Indodax cryptocurrency exchange offers favorable terms of cooperation. It is focused on active trading in cryptocurrencies and tokens, the pool of which is regularly replenished through the free listing. There are no investment solutions or passive earnings options on the platform (except for the typical one-level referral program). There are no demo accounts or training materials, and no minimum deposit. However, the interface of the trading terminal is simple and user-friendly.

Brief Look at Indodax

The Indodax cryptocurrency exchange is the largest in Indonesia and one of the world’s leading platforms for exchanging and trading cryptocurrency. Bitcoin (₿), Ethereum (Ξ), Ripple, DASH (Ð), dozens of other altcoins, and tokens are traded on it. Of the fiats, they have only the Indonesian rupee (IDR). The platform has a standard TradingView terminal, and there is also an opportunity for mobile trading. Trading fees are fixed at 0% for the maker and 0.3% for the taker. There are no commissions to start trading/exchanging. In terms of commissions, Indodax makes one of the best deals in the market segment. The platform does not offer investment solutions. You can only earn passively through the referral program. There is a FAQs section for beginners, but no demo accounts. You have access to several options for depositing/withdrawing cryptocurrencies and fiats.

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Advantages of trading with Indodax:
  • many cryptocurrencies and tokens and exchange/trade are possible in tandem with the Indonesian rupee;
  • cold storage of funds, two-factor authentication, high level of information security;
  • convenient trading terminal, mobile application with an intuitive interface;
  • high-speed platform with impressive trading volumes in the 24/7 mode;
  • prompt technical support (there is a multi-channel call center and email);
  • objectively low trading commissions, no commissions for depositing funds (fees are charged only in special cases);
  • the platform operates officially and transparently under the license of the national regulator.
Disadvantages of Indodax:
  • no demo accounts or tutorials for beginners;
  • only the Indonesian rupee (IDR) is available among fiats to trade.

TU Expert Advice

Anton Kharitonov

Financial expert and analyst at Traders Union

The Indodax crypto exchange was founded in 2013. Initially, its name was Bitcoin Indonesia, it was the first and for a long time the only one in Indonesia. In 2018, the company underwent a rebranding and entered the international level. The exchange operates transparently following the financial legislation of Indonesia, and there are international regulators, too.

The main advantage of the platform, which today attracts many traders from different countries, is the combination of low commissions and comfortable trading. There are no investment programs or additional options on the exchange. Instead, indodax.com focuses on actively trading crypto-crypto and crypto-fiat pairs. Unfortunately, the only fiat is the Indonesian rupee.

The exchange is convenient for beginners, as there is no minimum deposit and low fees (0% for the maker, 0.3% for the taker). Commissions are fixed and do not depend on third-party factors. That is, a beginner does not need to trade a certain amount of cryptocurrency to get a discount. Additionally, trading fees can be reduced due to the rebates from the Traders Union, which makes trading even more profitable. Withdrawal fees are only ₿0.0005 (not relevant for all cryptocurrencies), this is the average for the market segment.

The exchange has high-quality protection of user funds and data. It uses advanced multi-level encryption protocols, email and SMS authentication from Google Authenticator. Funds are stored using the cold storage method. Traders Union’s experts did not reveal any technical problems during the testing.

Indodax Summary

💻 Trading platform: Desktop version – TradingView
📊 Accounts: Standard
💰 Account currency: Cryptocurrencies, IDR
💵 Deposit / Withdrawal: Bank accounts, electronic and cryptocurrency wallets
🚀 Minimum deposit: $1
⚖️ Leverage: 1:1
💼 PAMM-accounts: No
📈️ Min Order: from 0
💱 Commission: Spot: 0%-0,3%
🔧 Instruments: 200 supported coins, Fiat, NFT.
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Order execution: N/A
⭐ Trading features: An easy-to-use trading terminal, a convenient mobile application, the rupee is the only fiat, no investment programs, standard single-tier referral program, low commissions, developed community forum
🎁 Contests and bonuses: Yes, TU’s bonuses via rebates

The Indodax cryptocurrency exchange does not require the user to enter a deposit of a certain amount to the platform to start trading. You only need to register and confirm your data, then determine your financial policy within the platform. The exchange does not provide leverage or loans, and you must trade only with your own assets. Technical support works around the clock, without breaks, and on weekends. The platform contains the call center phone number and contact email. You can also use the Help Center (“Help” tab), where you can send a request to technical support in the form of a ticket.

Indodax Key Parameters Evaluation

User Satisfaction i

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ManzoorHussain
13 weeks ago

One of the main reasons I chose the Indodax platform was its high level of security. It uses cold storage of funds, two-factor authentication and, generally speaking, you get a sense of a serious approach to data protection. This was a key point for me, and the platform fully met my expectations in this respect - you feel that your funds are under reliable protection. However, it should be honestly noted that the platform is hardly suitable for beginners. There are no demo accounts or fully-fledged training programs. If you're new to trading or crypto-currencies, it will be difficult to understand the platform and processes without third-party training.

L'une des principales raisons pour lesquelles j'ai choisi la plateforme Indodax est son haut niveau de sécurité. Elle utilise le stockage à froid des fonds, l'authentification à deux facteurs et, d'une manière générale, on sent une approche sérieuse de la protection des données. C'était un point essentiel pour moi, et la plateforme a pleinement répondu à mes attentes à cet égard - vous sentez que vos fonds sont sous une protection fiable.
Cependant, il convient de noter honnêtement que la plateforme n'est guère adaptée aux débutants. Il n'y a pas de comptes de démonstration ni de programmes de formation à part entière. Si vous débutez dans le trading ou les crypto-monnaies, il sera difficile de comprendre la plateforme et les processus sans une formation tierce.

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junaidking
16 weeks ago

The indodax platform leaves a really good impression - it works fast, it's stable and you can trade 24/7 without interruption. Trading volumes are impressive, especially for major pairs - you can see that there's plenty of liquidity and that trades are executed without slowdowns. For active trading, this is exactly what you need. Yes, only Indonesian rupiah (IDR) is available in fiat currencies - and while this may seem like a limitation to some, it's not a problem for me personally. I work exclusively in crypto anyway, so the choice of exchange currency doesn't play much of a role, but the choice of assets is really excellent. You can find both classic coins and a large number of alternative coins - there's plenty to experiment with and build a flexible strategy around.

La plateforme indodax laisse vraiment une bonne impression - elle fonctionne rapidement, elle est stable et vous pouvez trader 24 heures sur 24, 7 jours sur 7, sans interruption. Les volumes de transactions sont impressionnants, en particulier pour les paires majeures - vous pouvez voir qu'il y a suffisamment de liquidité et que les transactions sont exécutées sans ralentissement. Pour un trading actif, c'est exactement ce dont vous avez besoin.
Oui, seule la roupie indonésienne (IDR) est disponible en devises fiduciaires - et bien que cela puisse sembler une limitation pour certains, ce n'est pas un problème pour moi personnellement. Je travaille exclusivement en crypto de toute façon, donc le choix de la monnaie d'échange ne joue pas un grand rôle.
Mais le choix des actifs est vraiment excellent. Vous pouvez trouver à la fois des pièces classiques et un grand nombre de pièces alternatives - il y a de quoi expérimenter et construire une stratégie flexible.

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Billiedosy
2 years ago

I plan to return my money from Indodax. I will try different ways. They blocked my trading account without warning. He called and wrote - everything is bezstolku, they don’t want to hear anything. And there is a decent amount of money in the account, actually!

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HarekKt
2 years ago

Some torment with the company Indodax. Why contacted them at all, only losses and problems. It is unrealistic to earn money here, here they make money on traders, and not vice versa. Never trade here!

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salamgirma
3 years ago

I consider cooperation with Indodax to be rewarding. Initially, the exchange was oriented towards the Indonesian market, but after its rebranding, it can really be considered international. It offers conditions no worse than top crypto exchanges, such as a variety of assets, and low commission fees that do not depend on third-party factors. I have been working with the exchange for only a couple of months and have already withdrawn more than $10,000. There are no problems with the withdrawal of profits, and the company honestly fulfills its agreements.

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Teejay
3 years ago

I like that the company took care of quality customer service. Unlike many others, Indodax has taken care of its own call center, you can directly contact the support and resolve emerging issues as quickly as possible. The exchange, although not European, made sure that traders were comfortable communicating with technical support (English is present). I have no complaints about the exchange because everything you need for comfortable trading is here.

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fortunerfx
3 years ago

I traded on this platform for some time. I did not start with large sums because I just wanted to check the functionality of the Indodax exchange. I found that everything suits me. The only drawback that I noticed is the lack of over-the-counter trading. The Indonesian rupee is the only fiat available to trade. It would be nice if the company added international fiats such as the euro and dollar. If the exchange is expanding its geography, it needs to think about that, and it would be easier for beginners to adapt.

Score:
Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology
5.25/10

Regulation and safety

With a 5.25/10 score, Indodax demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.

Advantages of Indodax
  • 2FA
  • No successful hacks history
  • Cold wallet storage
Disadvantages of Indodax
  • Not tier-1 regulated
  • No facial recognition
  • Not U.S regulated
  • Not government-regulated

Indodax Security Factors

We also compared Indodax against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

Indodax OKX Kraken
Tier-1 regulation No No Yes
Government-regulated No Yes Yes
Investor protection fund No Yes No
2FA Yes Yes Yes
Facial recognition No Yes No
Cold wallet storage Yes Yes Yes
Successful hacker attacks No No No

Is Indodax a regulated crypto exchange?

Indodax is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean Indodax is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.

Is verification (KYC) mandatory at Indodax?

Yes, KYC verification is mandatory at Indodax. You will need to complete the verification process before you can open an account and access the platform's full range of services.

In which countries is Indodax available?

Indodax complies with international sanctions and regional restrictions. Services are limited or unavailable in the following countries: Iran, Islamic republic, Bahrain, Palestine, Jordan, Iraq, Qatar, Kuwait, Lebanon, Libyan Arab Jamahiriya, Oman, Syrian Arab Republic, Tunisia, Yemen, Botswana, Tanzania, United Republic Of, Zimbabwe, Namibia, Ethiopia, Jamaica, Zambia, Hong Kong, Afghanistan, Trinidad and Tobago, Brunei, Nepal, Serbia, Somalia, Cameroon, Rwanda, Slovenia, Eswatini, Croatia, Mongolia, Burma, Montenegro, Cambodia, Taiwan, Mozambique, Madagascar, Dominican Republic, Albania, Mauritius, Puerto Rico, Cote d'Ivoire, Laos, Macedonia, Papua New Guinea, Costa Rica, Luxembourg, Malta, Ecuador, Bahamas, Haiti. For the most up-to-date information on regional availability, please contact Indodax support.

Is Indodax available in the USA?

Yes, Indodax is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.

Score:
This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.
6.95/10

Indodax commissions and fees

Indodax received a 6.95/10 score for its trading fees. While Indodax is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.

Advantages
  • Spot fee below industry average
  • No deposit fee
  • No P2P fee
Disadvantages
  • Withdrawal fee may be applied

What are Indodax trading fees?

We analyzed Indodax’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

Indodax trading fees vs competitors

Indodax Nexus Trade Paxful Industry average
Spot, maker fee (%) 0 0,22 0 0.15
Spot, taker fee (%) 0,3 0,22 0 0.194

What are Indodax deposit and withdrawal fees?

Deposit fee, % 0
Withdrawal fee, % 0,0005 BTC

Does Indodax offer P2P trading?

Yes, Indodax offers a P2P trading platform. We have provided the fees for these transactions and compared them with competitors.

Indodax P2P Fees

Indodax Binance Bybit
P2P maker fee (%) 0 0,1 0
P2P taker fee (%) 0 0,1 0
Score:
We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.
5/10

Deposit and withdrawal

Indodax received a 5/10 rating for its deposit and withdrawal services. While Indodax covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.

Advantages
  • Many cryptocurrencies for deposits and withdrawals
  • P2P for flexible transfers
  • No deposit fees
  • Bank transfers for deposits and withdrawals
Disadvantages
  • No Google Pay option
  • Withdrawal fee applies
  • No PayPal option

Deposit and withdrawal options

Indodax supports the following deposit and withdrawal options: Bank transfers, Crypto.

Indodax Deposit and withdrawal options vs competitors

Indodax OKX Kraken
Bank transfers Yes No Yes
Bank card No Yes Yes
Crypto Yes Yes Yes
PayPal No No Yes

What is Indodax minimum deposit?

The minimum deposit at Indodax is 15000 IDR USD/USDT or 0,0001 BTC. The minimum trade size is 10000 IDR USD/USDT, which also serves as the minimum amount required to start trading on the platform.

Indodax minimum deposit vs competitors

Indodax OKX Kraken
Minimum deposit, USD or USDT 15000 IDR 10 10
Minimum deposit, BTC 0,0001 0,0005 0,0001
Minimum trade amount, USD/USDT 10000 IDR 0,00001 1

Does Indodax support fiat money?

Indodax does not support fiat currencies; only cryptocurrencies are accepted.

Score:
5.5/10

Supported coins & markets

Indodax received a score of 5.5/10 in this category, reflecting a solid selection of tradable assets and markets. Indodax supports 200 cryptocurrencies and basic trading types, although some advanced features or asset diversity may be limited compared to leading exchanges.

Advantages
  • NFTs available
  • Crypto copy trading available
  • Fiat currencies supported
Disadvantages
  • Only 200 supported coins
  • Crypto futures not available

Indodax supported coins and markets vs competitors

We compared Indodax with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

Indodax OKX Kraken
Supported coins 200 329 278
Futures/Perpetual contracts No Yes Yes
Options No Yes No
NFTs Yes Yes Yes

Indodax passive income options vs competitors

We also compared Indodax with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

Indodax OKX Kraken
Staking Yes Yes Yes
Yield farming Yes Yes Yes
Copy trading Yes Yes Yes
Score:
This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles.
8.5/10

Trading apps & tools

Indodax received a score of 8.5/10 for its trading apps and tools. Its mobile platforms are highly rated on both iOS and Android, delivering smooth performance, advanced charting capabilities, and real-time market data.

Advantages
  • App data protection with 2FA
  • Positive user feedback on the iOS app
  • Android app score 4,4
  • Mobile indicators allowed
Disadvantages
  • No trading bots for traders
  • Advanced orders not available
  • No standalone desktop access

Trading apps

Indodax provides web and mobile apps for both Android and iOS users, with an average rating of 4,7 on the App Store and 4,4 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Indodax platform is for mobile use.

Indodax Bybit
2FA Yes Yes
Face ID No Yes
Mob Indicators Yes Yes
Alerts Yes Yes
Advanced Orders Yes Yes
Trading with bots No Yes
API Yes Yes
Extra trading platforms No MT4

Does Indodax offer a desktop app?

No, Indodax does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.

Does Indodax offer advanced charting with TradingView integration?

Yes, Indodax offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.

Contacts

Foundation date 2014
Registration address Gedung Millennium Centennial Center Lt.2, Jln. Jend. Sudirman No.Kav 25, RT.4/RW.2, Kuningan, Jakarta Selatan
Official site https://indodax.com/
Contacts
021-50959800

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