Indodax Review 2024
Minimum
deposit:
  • $1

Trading platform:

  • TradingView

Indodax Review 2024

Updated:
Updated: October 06, 2023

3.46

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $1

Trading platform:

  • TradingView
Trading features:
  • An easy-to-use trading terminal, a convenient mobile application, the rupee is the only fiat, no investment programs, standard single-tier referral program, low commissions, developed community forum

Summary of Indodax Crypto Exchange

Indodax is a cryptocurrency exchange with higher-than-average risk and the TU Overall Score of 3.46 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Indodax clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work. Indodax ranks 86 among 173 companies featured in the TU Rating, which is based on the evaluation of 100+ criteria.

The Indodax cryptocurrency exchange offers favorable terms of cooperation. It is focused on active trading in cryptocurrencies and tokens, the pool of which is regularly replenished through the free listing. There are no investment solutions or passive earnings options on the platform (except for the typical one-level referral program). There are no demo accounts or training materials, and no minimum deposit. However, the interface of the trading terminal is simple and user-friendly.

NOTE!

If you are planning to trade cryptocurrencies, and not just keep your savings in crypto wallets, we recommend that you choose one of the top brokers with reliable regulation and access to trading crypto CFDs. This type of trading will help you avoid holding your cryptocurrency in e-wallets of exchanges, which quite regularly get hacked. Also, availability of leverage will allow you to trade crypto CFDs for amounts much higher than your deposit.

Traders Union experts recommend considering Top 3 companies from our rating:

Start Trading with RoboForex
Your capital is at risk.
Editorial Note: We are unable to verify the validity of reviews and publish all reviews, both positive and negative, in accordance with the Users Reviews Policy.

The Indodax cryptocurrency exchange is the largest in Indonesia and one of the world’s leading platforms for exchanging and trading cryptocurrency. Bitcoin (₿), Ethereum (Ξ), Ripple, DASH (Ð), dozens of other altcoins, and tokens are traded on it. Of the fiats, they have only the Indonesian rupee (IDR). The platform has a standard TradingView terminal, and there is also an opportunity for mobile trading. Trading fees are fixed at 0% for the maker and 0.3% for the taker. There are no commissions to start trading/exchanging. In terms of commissions, Indodax makes one of the best deals in the market segment. The platform does not offer investment solutions. You can only earn passively through the referral program. There is a FAQs section for beginners, but no demo accounts. You have access to several options for depositing/withdrawing cryptocurrencies and fiats.

💰 Account currency: Cryptocurrencies, IDR
🚀 Minimum deposit: $1
⚖️ Leverage: 1:1
💱 Spread: Market
🔧 Instruments: Cryptocurrencies, currencies
💹 Margin Call / Stop Out: No

👍 Advantages of trading with Indodax:

  • many cryptocurrencies and tokens and exchange/trade are possible in tandem with the Indonesian rupee;
  • cold storage of funds, two-factor authentication, high level of information security;
  • convenient trading terminal, mobile application with an intuitive interface;
  • high-speed platform with impressive trading volumes in the 24/7 mode;
  • prompt technical support (there is a multi-channel call center and email);
  • objectively low trading commissions, no commissions for depositing funds (fees are charged only in special cases);
  • the platform operates officially and transparently under the license of the national regulator.

👎 Disadvantages of Indodax:

  • no demo accounts or tutorials for beginners;
  • only the Indonesian rupee (IDR) is available among fiats to trade.

Evaluation of the most influential parameters of Indodax

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

2.13

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

4.15

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

3.93

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

4.09

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

4.45

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

4.67

/10

Geographic Distribution of Indodax Traders

Popularity in

88.4%
ID
Indonesia
3.6%
US
United States
1%
SG
Singapore
0.6%
SA
Saudi Arabia
3.4%
Others
Others

User Satisfaction i

19 comments
Total score:
6.3 /10

Share your experience

  • Best
  • Last
  • Oldest
Avatar
Avatar
Billiedosy
1 year ago

I plan to return my money from Indodax. I will try different ways. They blocked my trading account without warning. He called and wrote - everything is bezstolku, they don’t want to hear anything. And there is a decent amount of money in the account, actually!

Avatar
Avatar
HarekKt
1 year ago

Some torment with the company Indodax. Why contacted them at all, only losses and problems. It is unrealistic to earn money here, here they make money on traders, and not vice versa. Never trade here!

Avatar
Avatar
salamgirma
2 years ago

I consider cooperation with Indodax to be rewarding. Initially, the exchange was oriented towards the Indonesian market, but after its rebranding, it can really be considered international. It offers conditions no worse than top crypto exchanges, such as a variety of assets, and low commission fees that do not depend on third-party factors. I have been working with the exchange for only a couple of months and have already withdrawn more than $10,000. There are no problems with the withdrawal of profits, and the company honestly fulfills its agreements.

Avatar
Avatar
Teejay
2 years ago

I like that the company took care of quality customer service. Unlike many others, Indodax has taken care of its own call center, you can directly contact the support and resolve emerging issues as quickly as possible. The exchange, although not European, made sure that traders were comfortable communicating with technical support (English is present). I have no complaints about the exchange because everything you need for comfortable trading is here.

Avatar
Avatar
fortunerfx
2 years ago

I traded on this platform for some time. I did not start with large sums because I just wanted to check the functionality of the Indodax exchange. I found that everything suits me. The only drawback that I noticed is the lack of over-the-counter trading. The Indonesian rupee is the only fiat available to trade. It would be nice if the company added international fiats such as the euro and dollar. If the exchange is expanding its geography, it needs to think about that, and it would be easier for beginners to adapt.

Avatar
Avatar
hamad
2 years ago

Indodax is a very unreliable exchange. Located in Indonesia, and is not regulated by anyone. Although, upon registration, all documents are required to be provided. Bank transfers through Indonesian banks, banks of other countries do not work with this exchange. Cryptocurrency rates are very different from other exchanges. I don't recommend working with Indodax.

Avatar
Avatar
emran34
2 years ago

I do not recommend contacting the Indodax exchange. I transferred bitcoin there to my account, but the funds were not received. I was accused of transferring money to the wrong wallet. But I transferred to the wallet indicated on the indodax.com website. This is a lie!!

Expert Review of Indodax

The Indodax crypto exchange was founded in 2013. Initially, its name was Bitcoin Indonesia, it was the first and for a long time the only one in Indonesia. In 2018, the company underwent a rebranding and entered the international level. The exchange operates transparently following the financial legislation of Indonesia, and there are international regulators, too.

The main advantage of the platform, which today attracts many traders from different countries, is the combination of low commissions and comfortable trading. There are no investment programs or additional options on the exchange. Instead, indodax.com focuses on actively trading crypto-crypto and crypto-fiat pairs. Unfortunately, the only fiat is the Indonesian rupee.

The exchange is convenient for beginners, as there is no minimum deposit and low fees (0% for the maker, 0.3% for the taker). Commissions are fixed and do not depend on third-party factors. That is, a beginner does not need to trade a certain amount of cryptocurrency to get a discount. Additionally, trading fees can be reduced due to the rebates from the Traders Union, which makes trading even more profitable. Withdrawal fees are only ₿0.0005 (not relevant for all cryptocurrencies), this is the average for the market segment.

The exchange has high-quality protection of user funds and data. It uses advanced multi-level encryption protocols, email and SMS authentication from Google Authenticator. Funds are stored using the cold storage method. Traders Union’s experts did not reveal any technical problems during the testing.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of Indodax’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets, and Products of the Crypto Exchange

Indodax does not offer investment solutions. There is no staking, no investment in mining, no lending, and no other options for passive earnings on it. Platform users can receive income mainly from active trading (purchase and sale) of cryptocurrencies and tokens. The only opportunity for additional income is participation in the referral (affiliate) program.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Indodax’s affiliate programs:

Indodax offers a standard single-tier referral program. After registration and verification (data confirmation) in your personal account, you will find an individual partner ID in the form of a link. You can copy it and post it anywhere, such as on your personal blog, on social networks, or on your homepage, etc.

Each user who follows your link and registers with the exchange will become your referral. You will receive 10% of the referral’s trading commissions. The program is level, that is, you will not be able to receive payments for users who were invited by your referrals. It is unlimited, payments are available for as long as your referrals trade on the platform.

The referral program does not impose any restrictions on you. You can have any number of partners and attract them to the platform by all means available to you. Referral payments are made promptly after the transaction is completed by the partner. They are transferred in the currency of the transaction to your main account.

Trading Conditions for Indodax Users

The Indodax cryptocurrency exchange does not require the user to enter a deposit of a certain amount to the platform to start trading. You only need to register and confirm your data, then determine your financial policy within the platform. The exchange does not provide leverage or loans, and you must trade only with your own assets. Technical support works around the clock, without breaks, and on weekends. The platform contains the call center phone number and contact email. You can also use the Help Center (“Help” tab), where you can send a request to technical support in the form of a ticket.

$1

Minimum
deposit

1:1

Leverage

24/7

Support

💻 Trading platform: Desktop version – TradingView
📊 Accounts: Standard
💰 Account currency: Cryptocurrencies, IDR
💵 Replenishment / Withdrawal: Bank accounts, electronic and cryptocurrency wallets
🚀 Minimum deposit: $1
⚖️ Leverage: 1:1
💼 PAMM-accounts: No
📈️ Min Order: from 0
💱 Spread: Market
🔧 Instruments: Cryptocurrencies, currencies
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: N/A
⭐ Trading features: An easy-to-use trading terminal, a convenient mobile application, the rupee is the only fiat, no investment programs, standard single-tier referral program, low commissions, developed community forum
🎁 Contests and bonuses: Yes, TU’s bonuses via rebates

Broker comparison table of trading instruments

Indodax Bybit MEXC Binance Huobi Global CoinEx
Forex No No No Yes Yes No
Metalls No No No No No No
Crypto Yes Yes Yes Yes Yes Yes
CFD No No No No No No
Indexes No No No No No No
Stock No No No No No No
ETF No No No No No No
Options No No No No No No

Indodax Commissions & Fees

Information
Indodax charges a flat fee of 0.3% for taker/instant stop order. The maker’s commission is always 0.0%. Please note that in some situations, the taker’s commission may be less than 0.3%. They are described in detail in the “Indodax detailed fees” section of the support center.
Account type Spread (minimum value) Withdrawal commission
Standard up to 0.3% per order Yes

If you deposit funds from other cryptocurrency wallets or e-accounts, there is no deposit fee. However, if you enter fiat (regardless of the input channel used), the commission is 1%.
The fiat withdrawal fee is 25,000 IDR for transactions less than 100,000,000 IDR. If the withdrawal amount is more than the specified one, the fee will be 100,000 IDR. The commission for the withdrawal of a cryptocurrency or token is in most cases dynamic and depends on the state of the market of the leading cryptocurrency. For example, the withdrawal fee for 1 Inch, Aave, and Axie Infinity depends on the state of the Ethereum market.
For Bitcoin, the withdrawal fee is always fixed at ₿0.0005. This is true for some other assets as well. For example, the fee for withdrawing Cardano is always 1 ADA, for withdrawing Bitcoin Cash it is ₿0.0005, for withdrawing BitTorrent is 100 BTT.

Broker Average commission Level
Indodax $3 Medium
Bybit $20 High
Bitfinex $0.1 Low
Logo Indodax
$3
$20
$0.1

Contacts

Foundation date 2014
Registration address Gedung Millennium Centennial Center Lt.2, Jln. Jend. Sudirman No.Kav 25, RT.4/RW.2, Kuningan, Jakarta Selatan
Official site
Contacts
All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
Indodax Review Indodax Review

Articles that may help you

Is Crypto.com Safe? Is it Legit or Scam?
For Beginners
Is Crypto.com Safe? Is it Legit or Scam?
Ivan Andriyenko - April 2024
Honest Review of the 6 Best Crypto Arbitrage Scanners
For Beginners
Honest Review of the 6 Best Crypto Arbitrage Scanners
Vuk Martin - April 2024
TOP 10 Best Penny Cryptocurrency to Invest in 2024
For Beginners
TOP 10 Best Penny Cryptocurrency to Invest in 2024
Chinmay Soni - April 2024
Complete Guide to Bitcoin for Dummies
For Beginners
Complete Guide to Bitcoin for Dummies
Chinmay Soni - April 2024
Crypto Wallet Definition and Security Rules
For Beginners
Crypto Wallet Definition and Security Rules
Chinmay Soni - April 2024
Learn This Fact Before Downloading Exodus Wallet
For Beginners
Learn This Fact Before Downloading Exodus Wallet
Alamin Morshed - April 2024
TOP 10  Cryptos to Watch in 2024
For Beginners
TOP 10 Cryptos to Watch in 2024
Chinmay Soni - April 2024
ТОP 10 Best Crypto Information Websites in 2024
For Beginners
ТОP 10 Best Crypto Information Websites in 2024
Alamin Morshed - April 2024
7 Best DeFi Coins to Invest in 2024
For Beginners
7 Best DeFi Coins to Invest in 2024
Ivan Andriyenko - April 2024

FAQs

Do reviews by traders influence the Indodax rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Indodax you need to go to the broker's profile.

How to leave a review about Indodax on the Traders Union website?

To leave a review about Indodax, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Indodax on a non-Traders Union client?

Anyone can leave feedback about Indodax on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

Traders Union Recommends: Choose the Best!

Logo Bybit
Open an account
Your capital is at risk.
Logo OKX
Open an account
Your capital is at risk.
Logo Binance
Open an account
Your capital is at risk.