Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- The most popular cryptocurrencies and tokens are traded on the exchange; there are two fiats;
- simple registration and verification;
- high level of protection for users’ funds;
- deposits and withdrawals of fiat and cryptocurrencies are by various methods, including bank cards;
- several investment options with daily payments and a high annual rate;
- you can buy a platform token and thereby reduce trading commissions and receive other bonuses;
- the exchange has a profitable referral program;
- contests and promotions are held frequently;
- a well-thought-out training system for novice cryptocurrency traders with a large range of guides.
- Demo accounts are not available;
- communication with technical support is only through the website.
The Zipmex exchange is a platform for exchanging and trading cryptocurrency for crypto-to-crypto and crypto-to-fiat pairs. Bitcoin (₿), Litecoin (Ł), Ethereum (Ξ), Tether (₮), Ripple, BitcoinCash, OMG, SAND, and many other cryptocurrencies and tokens are available to traders. The American and Singapore dollars are the two fiats here. The exchange has its ZMT token of the ERC-20 standard. By keeping it on the account at all times, you increase your level in the loyalty program, which allows you to reduce trading commissions and earn more on deposits. The exchange offers a progressive staking system that allows users to earn money on any asset stored in the user account. There are fixed deposits, a referral program with one-time bonuses at ZMT, a novice traders training system with a large range of courses and guides. Commissions are below the market average.
TU Expert Verdict
Zipmex demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Zipmex User Reviews
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5-star
29%
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4-star
47%
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3-star
12%
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2-star
0%
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1-star
12%
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Zipmex Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.5.8 /10Zipmex received a 5.8/10 score for its trading fees. While Zipmex is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- No deposit fee
- Spot fee above industry average
What are Zipmex trading fees?
We analyzed Zipmex’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Zipmex trading fees vs competitors
Zipmex Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.2 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.2 0.22 0.2 0.194 What are Zipmex deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0002 BTC 0.0016 ETH Does Zipmex offer P2P trading?
No, Zipmex does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology6 /10With a 6/10 score, Zipmex demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- 2FA
- Investor protection fund
- Cold wallet storage
- Facial recognition
- No successful hacks history
- Not government-regulated
- Not U.S regulated
- Not tier-1 regulated
We also compared Zipmex against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Zipmex Security Factors Zipmex OKX Coinbase Tier-1 regulation NoNoYesGovernment-regulated NoYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. YesYesYes2FA YesYesYesFacial recognition YesYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs Zipmex a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Zipmex is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean Zipmex is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.
Is verification (KYC) mandatory at Zipmex?
Yes, KYC verification is mandatory at Zipmex. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Zipmex available in the USA?
Zipmex is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.7.5 /10Zipmex received a 7.5/10 rating for its deposit and withdrawal services. While Zipmex covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- Bank transfers for deposits and withdrawals
- Google Pay supported
- Bank cards accepted for instant deposits
- No deposit fees
- Withdrawal fee applies
- No PayPal option
- No P2P transfer option
Deposit and withdrawal options
Zipmex supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto, Google Pay, Apple Pay.
Zipmex Deposit and withdrawal options vs competitors
Zipmex OKX Coinbase Bank transfers YesNoYesBank card YesYesYesCrypto YesYesYesPayPal NoNoYesWhat is Zipmex minimum deposit?
The minimum deposit at Zipmex is 1 USD/USDT or 1 BTC. The minimum trade size is 105 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Zipmex minimum deposit vs competitors
Zipmex OKX Coinbase Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 1 5 1 Minimum trade amount, USD/USDT 105 1 2 Does Zipmex support fiat money?
Zipmex supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, AUD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.4.3 /10Zipmex received a score of 4.3/10 in this category, indicating a modest offering of assets and markets. While Zipmex covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Trading on real-world event outcomes
- Trading tokenized real-world assets
- Staking available
- Copy trading not available
- NTFs not available
Zipmex supported coins and markets vs competitors
We compared Zipmex with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Zipmex OKX Coinbase Supported coins 54 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. YesYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. YesYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. YesNoNoOther Assets NoNoPre-IPO Zipmex passive income options vs competitors
We also compared Zipmex with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.8.5 /10Zipmex received a score of 8.5/10 for its trading apps and tools. Its mobile platforms are highly rated on both iOS and Android, delivering smooth performance, advanced charting capabilities, and real-time market data.
- Advanced charting with TradingView support
- Advanced tools and automation with API
- App data protection with 2FA
- Fast and secure login with Face ID
- No standalone desktop access
- No access to Copy Trading
- Advanced orders not available
Trading apps
Zipmex provides web and mobile apps for both Android and iOS users, with an average rating of 4.4 on the App Store and 4.7 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Zipmex platform is for mobile use.
Zipmex OKX Coinbase 2FA YesYesYesFace ID YesYesNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. YesYesYesTrading with bots NoYesNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Zipmex offer a desktop app?
No, Zipmex does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Zipmex offer advanced charting with TradingView integration?
Yes, Zipmex offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.
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Customer Support
Score:We evaluated Customer Support at Zipmex based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria4.3 /10Zipmex provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- Live chat support available
- Comprehensive help center available
- 24/7 customer support available
- Email support unavailable
- No dedicated support ticket system
Zipmex Support Channels vs Competitors
Zipmex OKX Coinbase Live Chat YesNoYesEmail Support NoNoNoPhone Support NoNoNoTicket System NoYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Foundation date 2019 Registration address 65 Chulia Street #42-01/03 OCBC Centre Singapore 049513 Official site https://zipmex.com/ Contacts Feedback@zipmex.com
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FAQs
What do user reviews and feedback say about Zipmex overall?
Zipmex has a user satisfaction score of 7.6/10 based on 17 reviews, with most ratings falling in the 4- and 5-star range. According to user reviews, overall sentiment is mostly positive, although there is a minority of 1-star ratings indicating some negative experiences.
How do Zipmex user reviews rate the platform’s reliability and experience?
The rating distribution shows that 29% of users gave Zipmex 5 stars and 47% gave it 4 stars, suggesting many users report a favorable experience. At the same time, 12% of reviews are 1-star and 12% are 3-star, indicating that some users report neutral or negative impressions alongside the generally positive trend.
What markets and tradable assets are available on Zipmex?
Zipmex offers a limited selection of trading assets compared to the market average and has a safety score of 4.25/10 for this category. The platform supports crypto trading and provides access to tradfi_perps, tokenized_assets, and prediction_markets, while options trading is not available.
Does Zipmex provide copy trading or other passive investment options?
According to the available information, Zipmex does not offer copy trading. Other specific passive or non-active investment products are not described in this section, so their availability is not specified in the review.
How effective is Zipmex customer support according to user feedback and comments?
Zipmex’s customer support has a safety score of 4.3/10, and the review notes noticeable weaknesses in responsiveness and communication quality. Delays in replies and limited depth of assistance were observed in TU testing, so traders who rely heavily on support may find it less convenient.
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