Fortuneo Review 2024
Minimum
deposit:
  • $1

Trading platform:

  • Proprietary platform
Regulation:
  • ACPR
  • l’ORIAS

Fortuneo Review 2024

Updated:
Updated: February 02, 2024

4.33

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $1

Trading platform:

  • Proprietary platform
Leverage:
  • Up to 1:5
Trading features:
  • Free investment guide is provided

Summary of Fortuneo Trading Company

Fortuneo is a broker with higher-than-average risk and the TU Overall Score of 4.33 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Fortuneo clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work. Fortuneo ranks 77 among 79 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

Fortuneo is suitable for experienced traders and investors looking to shift their focus to Europe, provided they have a sufficient command of French, which effectively limits participation to residents of France, Belgium, Switzerland, and Luxembourg, as well as other Francophiles living elsewhere.

Fortuneo Broker (pronounced “For-tu-neo Broker”) was established in 2000 as a subsidiary of Crédit Mutuel Arkéa, a major French bank. It also provides brokerage services to traders. The primary focus in the financial markets includes stocks, bonds, and fund investments. A significant advantage for clients is the opportunity to receive a 100% reimbursement of expenses associated with transferring assets to Fortuneo from another broker. The bank equally caters to both individual clients (traders, investors) and corporate clients (various funds, and companies).

💰 Account currency: EUR
🚀 Minimum deposit: €0
⚖️ Leverage: Up to 1:5
💱 Spread: Not available due to peculiarities of trading on the stock exchange
🔧 Instruments: Shares, trackers, treasury securities, SICAV, FCPs, and derivatives
💹 Margin Call / Stop Out: No

👍 Advantages of trading with Fortuneo:

  • The trading platform is fully adapted for online trading, with all features accessible from both PCs and mobile devices.
  • The bank fully compensates all client expenses for transferring assets from another company to any account type at Fortuneo within four weeks of applying.
  • The broker is transparent in its operations and is monitored by multiple European regulators.

👎 Disadvantages of Fortuneo:

  • The broker caters to traders who are proficient in French.
  • The company's website lacks comprehensive educational resources.
  • Trading is limited to the stock exchange (without access to the Forex market).
  • Online chat support is not available.
  • Trading can only be conducted through a browser. There are no desktop trading platforms.

Evaluation of the most influential parameters of Fortuneo

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

1.91

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

4.20

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

6.53

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

5.35

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

2.14

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

4.72

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

5.18

/10

User Satisfaction i

2 comments
Total score:
6 /10

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Fabiohen
11 weeks ago

Fortuneo Banque is a combination of everything that hinders comfortable and profitable trading on the stock market. Phone managers provide robotic responses, and a vast number of documents are required for verification. Any account operation is subject to commission charges. But the biggest issue is their trading platform, as all its versions constantly freeze. For example, this morning, data on open trades were not displayed for over an hour. Problems often arise in the middle of the trading session, making it impossible to place an order at the right moment.

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WillCaby
12 weeks ago

The trading platform offers numerous tools for monitoring financial markets. Additionally, you can create personalized asset lists to track the ones that interest you the most. The main drawbacks for me were the absence of an online chat and the inability to trade through Fortuneo. There are also limited options for depositing and withdrawing funds.

Expert Review of Fortuneo

Fortuneo Brokerage (Fortuneo Banque) offers a variety of options for investment. Even regular securities accounts have the option to be managed by the company's specialists. Traders can choose a tariff based on the frequency of transactions within the accounting period. Traders also receive free access to technical analysis tools, and there is no account maintenance fee.

Real-time economic news and stock summaries are presented in a separate section on the Fortuneo Banque (Fortuneo) website. The information is categorized by sectors such as stocks in the stock market, indices, etc. All information on the website is presented only in French, which may pose a challenge for effective use as it requires the user to have a fairly high proficiency level in the language. However, the website is intuitive and well-structured, allowing users to find all necessary information using an online translator. Client support can be reached by phone and email, but online chat is not available.

In general, Fortuneo Banque is an intuitively understandable platform for French-speaking traders and investors of any experience level. The initial investment size can be flexible, as the broker does not set requirements for a minimum deposit. Additionally, investment funds with zero entry thresholds are available.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of Fortuneo’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets and Products of the Broker

Fortuneo offers investors a choice of over 9,000 funds, with 700 of them having zero entry thresholds. The available investment programs include PEA and PEA-PME accounts.

PEA and PEA-PME are accounts for investment from Fortuneo Banque

PEA and PEA-PME accounts are designed for investing in securities of small and medium-sized European companies. The main goal of such offerings is to stimulate the development of these enterprises within the European Union. Features of this investment type include:

  • Investor is free from paying taxes on net profit after 5 years of participation in the selected fund.

  • Free access to analytics and technical analysis tools, with company experts assisting in developing an investment strategy.

  • Accounts are available only for tax residents of France (unlike regular trading accounts, which can be opened by citizens of any country). The range of instruments is limited to shares of small companies.

  • The term of investment programs is at least 5 years, with annual profits not exceeding €225,000.

Fortuneo Banque is primarily focused on investors residing in France. Many of the offered long-term investment programs allow French citizens to benefit from tax advantages.


Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Fortuneo partnership program:

  • “Affiliate” is an online partnership program where Fortuneo rewards for traffic acquisition (pay-per-click), lead generation (payment per form), and the sale of banking or brokerage services.

  • “Sponsorship” partners receive €50 or €110 for each newly attracted client, depending on the type of service chosen by the referee. Rewards are available up to 10 times a year.

Fortuneo offers partner programs through Public Idées, a partner company of Crédit Mutuel Arkéa. Website owners, bloggers, and publishers receive a full range of solutions (Coregistration, Retargeting, White Label, and adFactory) with commissions for clicks, acquiring new clients, and selling marketing tools.

Trading Conditions for Fortuneo Users

To trade on the stock exchange with Fortuneo, you need to open a securities account with the broker. There are no requirements for a minimum initial deposit, and no maintenance fees are charged. All operations are conducted through the browser on a PC or mobile device, without the need to install desktop software. Each client can have an unlimited number of accounts, but it is not possible to transfer securities from a standard exchange account to PEA or PEA-PME accounts.

$1

Minimum
deposit

1:5

Leverage

11/5

Support

💻 Trading platform: Fortuneo’s proprietary trading platform
📊 Accounts: Standard securities, investment PEA and PEA-PME
💰 Account currency: EUR
💵 Replenishment / Withdrawal: Visa, Mastercard, and Gold CB Mastercard
🚀 Minimum deposit: €0
⚖️ Leverage: Up to 1:5
💼 PAMM-accounts: Yes
📈️ Min Order: No
💱 Spread: Not available due to peculiarities of trading on the stock exchange
🔧 Instruments: Shares, trackers, treasury securities, SICAV, FCPs, and derivatives
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: No
⭐ Trading features: Free investment guide is provided
🎁 Contests and bonuses: Welcome bonuses from €50 to €130 for opening a bank account; rebates from TU

Fortuneo Commissions & Fees

Information
To identify all fee account types at Fortuneo, TU’s analysts carefully examined the broker's trading conditions. The company offers three account types for its clients: standard (for trading securities), and investment accounts such as PEA, and PEA-PME. The size of the broker's fee depends on the selected tariff plan. Fortuneo does not charge non-trading fees to its clients. Accordingly, deposits and withdrawals are free of charge. The broker does not have a spread since it does not operate in the foreign exchange market.
Account type Spread (minimum value) Withdrawal commission
Standard securities account From €3.9 to €20 or from 0.1% to 0.2% of the transaction volume, depending on the selected tariff and the number of performed transactions No
PEA From €0 to €9.5 per transaction depending on tariff and number of orders No
PEA-PME From €0 to €9.5 per transaction depending on the tariff and number of orders No

Swaps for carrying over existing positions to the next day are not applied. Additionally, specialists at TU conducted an analysis and comparison of trading fees between Fortuneo and other brokers. The results of the analysis can be found in the table below.

Broker Average commission Level
Fortuneo $7.22 High
Revolut $2.99 Medium
eToro $1.1 Low
Logo Fortuneo
$7.22
$2.99
$1.1

Detailed review of Fortuneo

Fortuneo Banque is a major international bank targeting French-fluent clients from France and European Union countries. Brokerage services are a key focus for the company, with a primary emphasis on investments for preferential tax treatment (through investments in securities of small and medium-sized enterprises) and active trading in the stock market. Fortuneo aims to retain its client base by offering advantageous trading conditions. The broker's fees decrease with an increase in the actual volume and number of transactions during the accounting period.

Fortuneo by the numbers:

  • Broker has over 800,000 clients from France, Belgium, Switzerland, and Luxembourg.

  • Total bank assets exceed 27 billion EUR.

  • Broker has over 35 international awards.

Fortuneo is a unique broker that provides investment solutions with the opportunity to benefit from tax advantages

Trading with Fortuneo is suitable for experienced active traders, as the website does not offer beginner-level training. However, the platform provides both fundamental and technical analyses, along with tools for forecasting investment potential in preferred directions. Fortuneo allows users to choose a tariff plan according to their trading strategy (which also determines the broker's commission). The tariff can be selected for both a regular securities account and for both investment account types. Experienced traders can optimize their costs independently, and with a high frequency of transactions, the commission is minimized to 0.1% of the total transaction amount. Within the same profile of activity, different tariffs can be used to gain additional benefits from reducing expenses.

New and existing clients can benefit from partner and bonus programs. Compensation for the transfer of assets to Fortuneo from other companies is also available.

Fortuneo’s analytical services:

  • News section with a map of major global stock exchanges. News is categorized as politics and economics, with a focus on events in European countries and key events globally.

  • Quotes for popular securities, categorized based on the type of the instrument.

  • Analytical reviews of global financial markets.

  • Filters for selecting investment instruments based on specified criteria.

  • The "Taxation" section includes a table of changes in the tax rate depending on the investment period for PEA and PEA-PME fund investors.

Advantages:

1

Broker offers the opportunity to reduce commission fees with an increase in transaction frequency.

2

The company’s activity is monitored by several European regulators.

3

Investment programs provide tax benefits for French citizens.

4

Compensation is available for the transfer of funds from another broker or bank.

5

The website is intuitive and well-structured.

6

The full mobile platform version is available and offers the same functionality as the desktop version.

For active traders, there are no restrictions on tactics in the stock market, but for short-term trading, the broker offers more favorable conditions (minimizing commission fees).

Guide on how traders can start earning profits

Fortuneo offers three types of accounts, two of which are investment accounts and one for trading.

Account types:

Account Type
Description
Standard Securities Account
is designed for active traders for independent work in stock markets. The minimum deposit starts from €1. The broker's commission varies depending on the selected tariff plan (0.1%-0.2% of the transaction value).
PEA
is an account for passive investing. The portfolio consists of stocks of companies registered in the European Union, trackers, and UCI (Union Cycliste Internationale). A client can have only one individual account of this type. Participation in the program entails exemption from paying income tax after five years of investment.
PEA-PME
is an account for investing in securities of small European companies. Like PEA, an investor can have only one such investment account. The portfolio is formed for five years, and after this period, the investor receives benefits (0% income tax rate).

There are no educational opportunities for working with financial instruments of the stock market in demo mode.

The broker is well-suited for experienced traders engaged in intraday trading and for transferring assets to Europe for investment in local businesses.

Welcome bonus for using the Gold CB Mastercard

A new user who opens an account through the invitation of a previously registered company client receives €80 + an additional €50 when depositing at least €300 to the card.

Fortuneo Bonuses - Welcome Bonus
Fortuneo Bonuses - Welcome Bonus

Bonus for opening a FOSFO MasterCard bank account

A new client who subscribes through a special link receives €50 to the balance. The minimum account deposit amount to qualify for the bonus is €300.

Fortuneo Bonuses - FOSFO Mastercard
Fortuneo Bonuses - FOSFO Mastercard

Investment Education Online

Information

Fortuneo does not offer comprehensive training. The company’s clients have access only to a limited number of paid online webinars. The basics of trading securities can be found in the "Stock Market Guide" section. All information is presented in French.

What is on the Fortuneo website in the Stock Market Guide section
What is not on the Fortuneo website
Description of financial instruments
Forex terminology
How financial markets function
Descriptions of technical indicators
Detailed conditions of Fortuneo trading and investment accounts
Analysis of trading strategies
Risk management rules

Demo accounts are not available. Consultations on the prospects of specific investments from experts can be obtained, but this option becomes available only during actual trading.

Security (Protection for Investors)

Information

Fortuneo operates within the territories of European countries under the unified broker law, Sapin II. The protection of clients' data is based on the European Union Regulation (2016/679).

The company has obtained a license from the French Prudential Supervision and Resolution Authority (ACPR) for providing investment services. As an insurance broker, its activities are regulated by ORIAS — the Association for the Certification of Insurance, Banking, and Finance Intermediaries.

👍 Advantages

  • Transparency of the bank's operations under the unified regulatory framework of the European Union
  • Client funds are held in segregated bank accounts

👎 Disadvantages

  • The broker is under the jurisdiction of France, which makes it nearly impossible for traders from other countries to submit complaints
  • To trade on the exchange, you must first open a bank account
  • Verification of personal and payment data is a mandatory procedure

Withdrawal Options and Fees

  • A client can submit a withdrawal request from Monday to Friday, between 8:00 and 19:00 (Paris time).

  • Withdrawal methods are limited, and funds can only be withdrawn to Visa, Mastercard, and Gold CB Mastercard bank cards.

  • To protect the client's card from online fraud, the Secure Internet Payment technology is applied, and a virtual card linked to the real one is created for each transaction.

  • Withdrawals are processed only in EUR.

  • The bank does not charge a commission for transferring funds to cards.

Customer Support

Information

Client support specialists process inquiries and respond to client questions from Monday to Friday, from 8:00 to 19:00.

👍 Advantages

  • Complaints can be submitted through a special section (available 24/7).

👎 Disadvantages

  • Support is not available on weekends.
  • There is no online chat on the website.
  • The communication language is exclusively French.

Clients can contact support specialists through the following methods:

  • By phone.

  • Writing to the company's email.

  • Using a special feedback form in a dedicated section of the website.

Contact with client support can be made through the mentioned methods from the user account.

Contacts

Foundation date 2000
Registration address 380 Rue Antoine de St Exupéry, 29490 Guipavas, France
Regulation
Official site
Contacts

Review of the Personal Cabinet of Fortuneo

Before starting to work in the financial market with the Fortuneo broker, go through the following steps:

1

On the company's homepage, select the "Stock Exchange" section and click on the "Open an Account" button.

Review of Fortuneo’s User Account — Official site
Review of Fortuneo’s User Account — Official site
Review of Fortuneo’s User Account — Official site
Review of Fortuneo’s User Account — Official site
2

Choose the type of account (for trading, PEA, PEA PME). Fill out the registration form, and provide your name, surname, date of birth, country of residence, address, and phone number. You will also need to provide financial information about your annual income and its sources. Then, authorize a review in the "Client Access" section and undergo verification.

Review of Fortuneo’s User Account — Open an account
Review of Fortuneo’s User Account — Open an account
Review of Fortuneo’s User Account — Open an account
Review of Fortuneo’s User Account — Open an account
3

Features of the Fortuneo user account:

1. Funding and withdrawing of funds.
2. Access to technical analysis tools and stock summaries.

Your Fortuneo user account also provides access to:

  • Connection to a section with expert consultations for choosing a suitable trading strategy.

  • Display of bond interest rate indicators.

  • Track data on commodity quotes.

  • View the account balance, transaction history, and information on portfolios of acquired securities.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.

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FAQs

Do reviews by traders influence the Fortuneo rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Fortuneo you need to go to the broker's profile.

How to leave a review about Fortuneo on the Traders Union website?

To leave a review about Fortuneo, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Fortuneo on a non-Traders Union client?

Anyone can leave feedback about Fortuneo on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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