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Summary of Infinity Futures Trading Company
Infinity Futures, a company renowned in the market for its long-standing presence, provided brokerage services since 1995. Specializing in futures trading, it operated as an independent broker until 2021.
In May 2021, Infinity Futures was acquired by NinjaTrader, a well-known company involved in developing trading software and offering brokerage services. This acquisition marked a significant step in expanding NinjaTrader’s capabilities and solidifying its position in the futures market.
Following the acquisition, the platform on which Infinity Futures previously operated was discontinued in May 2024. This was part of NinjaTrader’s strategy to integrate all clients and operations onto its own platform. Consequently, all Infinity Futures clients were offered the opportunity to migrate to the NinjaTrader platform to continue their trading activities.
This merger and platform transition aimed to enhance the customer experience by leveraging more modern technologies and the expanded capabilities offered by NinjaTrader. The combination of resources and technologies from both companies has enabled the creation of a more powerful and flexible platform for traders.
During the transition period, Infinity Futures clients faced the necessity of adapting to the new NinjaTrader platform, which required them to learn new features and interfaces. Despite some temporary inconveniences, this move was justified by the improved service quality and platform reliability.
Infinity Futures left a significant mark on the futures industry, and its integration into the NinjaTrader structure represents a strategically important change for both companies. The transition to a unified platform managed by NinjaTrader provides clients with access to cutting-edge trading tools and technologies, facilitating further growth and development in their trading endeavors.
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FAQs
I have an account with broker Infinity Futures, and it’s blacklisted. What should I do?
If a company has been blacklisted, something is wrong. It may be facing temporary difficulties, but there could also be numerous complaints or issues with regulators. In any case, you should stop funding your account, consider temporarily closing your positions, and withdraw your funds.
Can I get my money back if broker Infinity Futures has been blacklisted? If so, how?
There is a possibility. Options include:
• Resolving the issue directly with the broker. Being blacklisted doesn’t necessarily mean the company won’t return your funds.
• With account statements and screenshots of communications with support, contact the regulator, exchange, ombudsman, or local law enforcement.
• Contact your bank to initiate a chargeback if the account was funded through payment systems.
If these efforts fail, leave negative reviews on all top review sites to help others avoid making the same mistake.
Infinity Futures doesn’t respond or refuses to return my money. What should I do?
Prepare for the possibility that the chance of recovering your money is very low. If the broker has a license, you can file a complaint with the regulator. If there is no license, file a complaint with law enforcement.
Who, where, and how can I file a complaint against a broker to have them blacklisted by Traders Union?
You can submit your review through the form on this page or contact Traders Union's support service, explaining the situation.
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