Capital Index Review 2021

Capital Index Review 2021
Davis J.
Robertson A.
March 2021

60

Position
in rating

Trading terminals:

MetaTrader4
60

Position in rating

5.7/10
Overall rating

Trading terminals:

MetaTrader4

Attention!

Due to the large number of negative reviews about this company and because it occupies the low position of number 20 on our Ratings List of Forex brokers, the Traders Union does not recommend cooperating with this broker.

Instead, our experts strongly advise you to select a brokerage from among the Top 5 on our objectively ranked list:

Summary of Capital Index Trading Company

Capital Index UK was established in 2014. The broker provides all conditions and instruments required for active trading on the spread rates and the Forex market. Capital Index is registered in the UK territory and is regulated by the Financial Conduct Authority (FCA, UK). Capital Index (Global Limited) is authorized and regulated by the Securities Commission of the Bahamas (SCB). The broker has not provided information about the awards it has received.

💰 Account currency: USD, EUR, and GBP
🚀 Minimum deposit: $100
⚖️ Leverage: 1:30
💱 Spread: from 0.4
🔧 Instruments: 55 currency pairs, CFDs on precious metals, commodities, stock indices, spread betting
💹 Margin call/Stop Out: No
Attention!

Only the traders, who opened the account with the broker using the Union’s referral link are eligible for the Traders Union rebate. If the trading account was opened differently, the rebate will not be paid.

👍 Advantages of trading with Capital Index:

  • User-friendly website interface;
  • Possibility to trade micro-lots;
  • Accounts for beginners and professional traders.

👎 Disadvantages of Capital Index:

  • No cent accounts for novice traders;
  • Limited educational materials;
  • Small leverage;
  • No investment or referral programs for earning passive income.

Overall

The broker targets active traders regardless of their level of trading experience but does not provide an opportunity to earn passive income.

Visit Capital Index

Geographic Distribution of Capital Index Traders

Capital Index Latest Comments for 2021

8
9
7

Positive reviews increase standing and, of course, any negative reviews decrease its position in the ratings.

Just register and get authorized to submit a review of the broker’s activities and conditions on its platform. Everyone can and is invited to submit a review. All reviews of Capital Index published on the website in 2021 are verified and confirmed by Traders Union as reliable comments by real traders.

After unsuccessful cooperation with offshore scams, I finally got lucky to meet a regulated broker! I came across an English-language forum where I was advised to try trading with Capital Index. The main thing is that the conditions here are decent and the trades are brought to the real market, and not just imitate trading. Trading is proceeding with varying success, but in general, I am gaining profit. I have already withdrawn $500 and $1000 twice.

As a beginner, I did not have enough training materials from Capital Index. I would like more variety. I had to pay extra for trading courses to get some basic knowledge to get started. But these are trifles, I think. This broker is great for active trading. The leverage is small, but I think this option is optimal for novice traders. It is dangerous to take risks without experience because it is a direct path to a debt trap. There are no problems with the withdrawal of earned funds. Here they act strictly according to the regulations.

I second all the negative reviews about Capital Index. I don’t really feel like writing a lot. Besides, I would be repeating what has already been said. Everything that I’ve read below is true. It is not worthy of your attention!

It is impossible to trade with this company. Nerves are only wasting. There are a lot of points that I don't associate with profit) It seems that Capital Index is just scammers.

Capital Index scoundrels! When I deposited money into the account, everyone was just sweethearts in communication, and when it came to withdrawal, everything disappeared, they write letters that essentially do not explain anything, they just pour water, they promise and that's it. And the last one was written quite like that roughly. In general, I understood who I contacted ...

Capital Index can be considered for active trading and the conditions are acceptable. There are enough instruments. The spreads are okay. The only thing I was missing was a copy trading platform. I have little experience, so it would be much easier to copy transactions of successful traders than to deal with analytics and take risks myself. In general, the company does not focus on passive income, so don't even dream of any PAMM accounts. They do not interest me, so I continue to cooperate with this broker.

They are not allowed to work. It’s just good to drain here.

2 3 4 >

Video Review of Capital Index

Expert Review of Capital Index

Capital Index has been a partner of Traders Union for several years and during that time, it has earned a reputation of a reliable partner, who performs all its obligations to the Union. The company offers three account types: for beginners, experienced traders, and professionals. Capital Index specializes in active trading and bets on the spreads, but the company does not offer investment products.

Small leverage allows traders to trade without the risk of losing large amounts of money, which is why Capital Index is suitable for traders with different levels of experience and expertise. However, during registration, the broker requests information about the user’s trading experience, which is why we can’t say that the company is prepared to work with traders who have no experience at all. Throughout its operation, Capital Index has received different reviews. The main complaints were related to the improper operation of customer support service, but the broker is always prepared to meet their customers halfway and help them solve most issues.

The website interface allows traders to learn all information about trading conditions, company services, additional services. All information is provided in English, which could be an inconvenience for the CIS traders.

Antony Robertson

Traders Union
Financial Analyst

Analysis of the Main Features of the Forex Broker

5.7

Overall rating

5.49

/10

Execution of orders

5.91

/10

Investment instruments

5.55

/10

Withdrawal speed

5.85

/10

Customer Support work

5.33

/10

Variety of instruments

6.07

/10

Trading platform

Dynamics of the Popularity of Capital Index
in 2020 among the Users of the Traders Union

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mär.
Apr.
Mai.
Jun.
Jul.
Aug.
Sep.
Okt.
Nov.
Dez.

Investment Programs, Available Markets and Products of the Broker

Capital Index UK is keen on providing optimal trading conditions for active traders and provides customers with all the necessary instruments. However, currently, the company is not interested in working with investors, with the typical passive income options such as PAMM, copy trading services, investment portfolios, etc., so these are not available at Capital Index.

Important!

If you are a large investor and plan on investments over $10,000, contact us at [email protected] or by the feedback form on our website. Our professional team will take you through all the intricacies of thedeal and all the steps from signing up to withdrawal of profits.

Capital Index affiliate program:

Capital Index also does not offer the passive income partnership program. The broker is focused exclusively on providing access to Forex trading to active traders. Capital Index does not have programs for partners, which would envisage a bonus for referring new customers.

Rebate and Discount Programs of the Traders Union for Capital Index

Forex trading involves trading expenses and, in order to reduce them, traders can become members of the Traders Union. For this, they need to register on the Traders Union website, open an account with Capital Index using the referral link, and then trade as usual. This method of opening an account provides an advantage to the trader: the money he pays to the broker for order execution (the spread) is partially compensated, and the trader receives a rebate (part of the spread) from Traders Union, which is credited to his personal account on the Union’s website.

Try it!  Try it!

Trading Conditions for Capital Index Users

Capital Index provides comfortable conditions for traders with any level of experience, from beginners to professionals. The minimum deposit is 100 units of the base currency, the minimum lot is 0.01. The leverage is not big on any account types, not exceeding 1:30, which allows traders to avoid losing large amounts of money during trading.

$100

Minimum
deposit

1:30

Leverage

24/5

Support

MetaTrader4
💻 Trading platform: MetaTrader 4
📊 Accounts: Advanced Account, Pro Account, Black Account
💰 Account currency: USD, EUR, and GBP
💵 Replenishment/Withdrawal: Debit/credit cards, wire transfer
🚀 Minimum deposit: $100
⚖️ Leverage: 1:30
💼 PAMM-accounts: No
📈️ Min Order: 0.01
💱 Spread: from 0.4
🔧 Instruments: 55 currency pairs, CFDs on precious metals, commodities, stock indices, spread betting
💹 Margin call/Stop Out: No
🏛 Liquidity provider: Interbank liquidity
📱 Mobile trading: Yes
➕ Affiliate program: No
📋 Orders execution: High-quality execution (Market Execution)
⭐ Trading features: Spread betting
🎁 Contests and bonuses: No

Comparison of Capital Index with other Brokers

Capital Index FxPro XM Group Admiral Markets UK AvaTrade eToro
Trading
platform
MetaTrader4 MT4, MobileTrading, MT5, cTrader MT4, MT5, MobileTrading MT4, MT5, iPhone, iPad, Android, MT4 Supreme Edition MT4, MobileTrading, Zulu Trader, Mirror Trader, AvaTrader, AVA Option MobileTrading, WebTrader
Min deposit $100 $100 $5 $200 $100 $200
Leverage From 1:1
to 1:30
From 1:1
to 1:200
From 1:1
to 1:30
From 1:25
to 1:500
From 1:200
to 1:400
From 1:2
to 1:30
Trust management No No No No No No
Accrual of % on the balance No No No No No No
Spread From 0 points From 1 point From 1 point From 0 points From 0 points From 2 points
Level of margin call
/ stop out
100%  /  50% 50%  /  50% 100%  /  50% 100%  /  30% 25%  /  10% No
Execution of orders Market Execution Market Execution, Instant Execution Market Execution Market Execution Instant Execution Instant Execution
No deposit bonus No No $30 No No No
Cent accounts No No Yes No Yes No

Broker comparison table of trading instruments

Capital Index FxPro XM Group Admiral Markets UK AvaTrade eToro
Forex Yes Yes Yes Yes Yes Yes
Metalls Yes Yes Yes Yes Yes Yes
Crypto No Yes No Yes Yes Yes
CFD Yes Yes Yes Yes Yes Yes
indexes Yes Yes Yes Yes Yes Yes
Stock Yes Yes Yes Yes Yes Yes
ETF No No No Yes No Yes
Options No Yes No No No Yes

Capital Index Commissions & Fees

Information

Traders Union experts have analyzed trading conditions of the broker to reveal trading and non-trading commissions. No hidden commissions were discovered. The broker does not charge a deposit fee, and a withdrawal fee is charged only in case the trader uses an instant wire transfer service. Trading commission for order execution is charged only on the Black Account.

Account type Spread (minimum value) Withdrawal commission
Advanced Account $14 Depending on the payment system selected
Pro Account $10 Depending on the payment system selected
Black Account $4 Depending on the payment system selected

Swaps are charged a commission to roll the trader’s position over to the following day. We compared trading commissions charged by Capital Index with those of its competitors. Based on the results of the comparison, the brokers were assigned levels: low, average, and high.

Broker Average commission Level
Capital Index $9.3 Low
FxPro $13.2 High
Capital Index
$9.3
FxPro
$13.2
Conclusion

In terms of charging commissions, Capital Index has shown competitive results: the broker does not charge deposit or withdrawal fees (except one method), while the commission for order execution is at an average level compared to competitors.

Detailed Review of Capital Index

Capital Index is widely known in the UK, although it provides its services also for traders from other countries. The broker focuses on the development of the platform for active trading, which will allow users to trade under the most beneficial conditions. Meanwhile, investment programs are not found among Capital Index services. Cryptocurrency trading is also unavailable.

Several figures about Capital Index, which will be useful for traders, who are selecting their broker:

  • 2014 — the year Capital Index was established;

  • 3 account types are available for customers with different levels of expertise;

  • 100 units of base currency – minimum deposit;

  • 55 Forex instruments are available to trade

  • 1:30 – maximum leverage

  • Spread from 0.4 pips.

Capital Index is an optimal broker for active and passive investments.

Capital Index is a broker specializing in providing comfortable conditions for active trading and spread betting. The broker is actively developing these services. Capital Index offers three account types, which are designed for novice traders, more experienced ones, and market professionals. Order execution is STP-based. The traders thus avoid contact with the deal, get higher-order execution speed, and beneficial levels of spreads.

For comfortable trading, the broker offers the good ole MetaTrader 4 platform. The platform’s version is for desktop or laptop, as well as mobile devices are available. The platform also accommodates the iOS and Android platforms. Capital Index does not have proprietary platforms or web versions.

Useful services of Capital Index:

  • Economic calendar – helps traders adjust their trading strategy based on the upcoming events on the Forex market;

  • FAQs. In this section, customers can find answers to the most frequently asked questions about the broker, trading, instruments, etc.;

  • Trading Holidays. Schedule of Forex market operation on days offs and holidays will help you adjust your working schedule on the specified days.

Advantages:

1

Competitive levels of spread;

2

The most popular trading instruments are available;

3

Simple and intuitive navigation on the broker’s website;

4

Trading accounts with different levels of experience;

5

Registration and license;

6

Use of the most popular trading platform – MetaTrader 4;

7

Possibility to trade from mobile devices.

How to Start Making Profits — Guide for Traders

Capital Index aims at working with traders, regardless of whether they have trading experience or not. It also offers three account types to choose from. They differ by minimum deposit, spread, and commissions.

Account types:

Account Type
Description
Advanced Account
an account for novice traders. The minimum deposit on this account is 100 units of the base currency, spread starts from 1.4 pips, the commission for execution order is not charged;
Pro Account
an account for more advanced users. The minimum deposit on this account is 5,000 units of the base currency, the spread is from 1 pips, and the commission for order execution is not charged;
Black Account
an account for professionals. To start trading on this account, a trade must deposit at least 50,000 euros (dollars or pounds). The spread is from 0.4 pips and there is a commission for order execution.

You can use the demo account to learn more about trading conditions and possibilities provided by the broker, and not risk your own money at the same time.

Capital Index is a broker that uses innovative technologies in its operation that help bring active trading to a higher, more professional level.

Bonuses Paid by the Broker

Capital Index offers its new customers several bonus programs. You can read the conditions of participation on the Capital Index website by downloading information on each of them in PDF format. You can find it in the Bonus Programs section.

Bonus programs from Capital Index
Bonus programs from Capital Index

Bonus from Traders Union

Traders Union provides an opportunity to reduce trading expenses. All a trader has to do is register on the Trader Union website, open an account with Capital Index using the referral link, and trade as usual. For each completed trade, a rebate (partial compensation of the spread for all orders, including unprofitable ones) will be credited to the trader’s personal account. Rebates are only available to those customers who opened an account with Capital Index via Traders Union. If you are already a customer of Capital Index, you can find detailed information about how to link your Capital Index account with the Traders Union account here.

Investment Education Online

Information

The broker provides its customers with basic information that will be useful to novice traders with no trading experience. There are no materials on skill enhancement on the Capital Index website.

Information available on XTB
Information not on the Capital Index site
Glossary
Video tutorials
Trading guide
Educational articles
 
Educational seminars and webinars 
 
Learning courses

To rule out financial risk during your first trading experience or testing of a new trading strategy, we advise you to use the demo account.

Security (Protection for Investors)

Information

Capital Index UK is registered in the UK, registration No. 09532185. The operation of the broker is regulated by the Financial Conduct Authority (FCA, UK) – license number FRN 709693. Capital Index (Global) Limited is authorized and regulated by the Securities Commission of the Bahamas (SCB), registration No. SIA-F199.

The FCA license allows Capital Index to provide its conditions on the international market under the requirement that the broker complies with all rules and obligations of the regulator. Protection of customer funds is ensured by the use of separate, segregated accounts, which the company does not have the right to use at its disposal. If Capital Index is announced insolvent, all customers’ funds will be returned to them in full, except for the fee, which the payment system may charge.

👍 Advantages

  • Licensed by a proper regulating authority
  • Customers’ funds are secure because they are held in a separate bank account
  • If the company becomes insolvent, a customer may have his money returned

👎 Disadvantages

  • Payment of financial compensation in case of company's liquidation is available only to retail customers
  • The document that confirms the availability of the license is not provided on the website

Withdrawal Options and Fees

  • To withdraw personal funds, a trader needs to submit a corresponding request to the financial department via his personal account. There are no restrictions on the number of withdrawals. The withdrawal fee is charged only in case of an instant wire transfer.

  • Two popular deposit methods are available: debit/credit cards and wire transfer.

  • Deposit and withdrawal via a debit/credit card take one business day. Wire transfers take one week. Also available is the instant wire transfer service.

  • Customers can deposit and withdraw funds in three fiat currencies: USD, EUR, and GBP. 

  • It is possible to perform financial transactions only under the condition that the user’s account has been verified.

Customer Support Service

Information

The broker offers customer support service to help traders resolve issues and get answers to their questions.

👍 Advantages

  • Sufficient number of methods of communication
  • All assistance is by qualified experts

👎 Disadvantages

  • The broker does not state the operating hours of customer support

The following methods of contacting customer support are available:

  • Phone call;

  • Email;

  • Feedback form;

  • Online chat on the website.

You can contact customer support from your personal account and directly on the website.

Contacts

Registration address P.O. Box SP 61567, Goodman’s Bay Corporate Centre, 2nd Floor, Nassau New Providence, The Bahamas.
Regulation
Official site
Contacts

Review of the Personal Cabinet of Capital Index

To become a customer of Capital Index and use the broker’s services while receiving financial compensation from Traders Union, you need to open an account with the company. In our guide, we will tell you how to do it and will also go over the personal account and its features.

1

Access your Traders Union account or create a new one. Registration on the website will take no more than 10 minutes. Then, find Capital Index in the rating section and click on the referral link to access the broker’s website. On its home page, click Create Account to open a live account.

Capital Index review – Opening an account
Capital Index review – Opening an account
Capital Index review – Opening an account
2

In the opened window, you will see a questionnaire. Fill it out by providing your personal information such as your first name, last name, nationality, country of residence, title, mobile number, date of birth, gender, etc. After you fill out everything on this page, press Next.

Capital Index review – Filling out the registration form
Capital Index review – Filling out the registration form
3

On the next page, you will be asked to provide information about your whereabouts: country, city, address, postal code, and the period of living at the current address.

Capital Index review – Information about the address
Capital Index review – Information about the address
4

The next step is to specify your trading experience, more precisely your experience in trading currency pairs, CFDs, spread bets, and the number of closed transactions in each sector. The broker also asks you to provide information about your level of knowledge, education in finance and trading.

Capital Index review – Information about your trading experience
Capital Index review – Information about your trading experience
5

The broker then offers you a short test to check your knowledge about trading.

Capital Index review – Trading knowledge level
Capital Index review – Trading knowledge level
6

Then, you need to provide information about your financial position – your source of income, monthly income, savings, and the amount that you are prepared to invest in trading.

Capital Index review – Financial position and source of income
Capital Index review – Financial position and source of income
7

The last step is setting up your personal trading account.

Capital Index review – Setting up your personal account
Capital Index review – Setting up your personal account

After you fill out all forms, the broker will send you an email, specifying the documents you will need to provide scanned copies of, and the email address to which to send them to verify your account. Access to your personal account will be granted only after verification.

The following features are available in Personal Account:

  • Setting up Personal Account;

  • Deposits and withdrawals.

Tags:

Capital Index сapitalIndex capitalindex.com capital index com capital index uk

The Oldest Reviews of the Capital Index

Positive reviews increase standing and, of course, any negative reviews decrease its position in the ratings.

Just register and get authorized to submit a review of the broker’s activities and conditions on its platform. Everyone can and is invited to submit a review. All reviews of Capital Index published on the website in 2021 are verified and confirmed by Traders Union as reliable comments by real traders.

I registered on the Capital Index platform not long ago, so for now I can only tell you about my first impressions. I will say right away: if you have problems with English, forget about working with this broker. That aside, everything else is fine. There is a demo for practice and learning, as well as an account for beginners with an entry threshold of just $100. So far, I have opened a beginner’s account, although a little later I will switch to one of the professional ones because the conditions are more favorable there. The first profit has already been earned and I even managed to access it. The withdrawal to the card took about two days.

Capital Index suits me in many ways. It is immediately clear that the broker is focused on being in the Forex market for a long time. For example, it has all the necessary legal documents, and it has a license from a reputable British regulator.

I started trading here a year ago and during that time there wasn’t a single failure. The execution of trades was instantaneous, and I did not notice any widening of spreads during heavy activity in the market conditions. For active trading, the broker is perfect, IMHO. But fans of passive investing can pass this broker by. The broker did not entertain either PAMM accounts or copy services.

Capital Index positions itself as a modern broker. Trading here is really comfortable, and there are no “hairpins” in the execution of trades. The terminal works without interruptions, and payment discipline is at a high level. But at the same time, this broker has too much red tape and a conservative approach to many things. Take the fact that the choice of payment methods is very scarce. There are no electronic systems for depositing or withdrawing funds. You can use either bank transfers or a card. Trading is not very comfortable here.

Capital Index is my first broker and I think this is a worthy option for entering the financial markets. There is a variety of instruments, and I think the spreads are adequate. The fact that the leverage is low (up to 1:30) should not be viewed as a disadvantage. I believe that this is a kind of "limitation" for traders, preventing newbies from draining their deposits. Sometimes I want to take a risk and make a big trade, but I remember the rules of money management in time and restrain myself. Maybe that's why my account balance is growing - slowly but surely. There are no problems with payments and everything is good.

Capital Index are scammers! When I was depositing money on the account, everybody was so nice communicating with me, and when it came down to withdrawal – everybody disappeared. They sent letters containing no real explanations, just a bunch of useless words and promises. And the last letter was actually written in a rather rude manner. In short, I now know what I’ve gotten myself into.

I registered with Capital Index on a colleague’s recommendation. He lived in the UK for several months, and there he heard about this broker. The company is ready to work with traders, regardless of their experience and the size of their start-up capital. The minimum deposit is $100.

However, I think that beginners will not feel very comfortable here. Within the account for beginners, spreads are offensive, but to open a more favorable premium account, you need at least $5,000! Not everyone can pay such an amount when starting out. It's good that I had experience in active trading and the necessary capital, otherwise, I would hardly want to take out a loan and risk borrowed funds.

I was not given the possibility to multiply my deposit from $100 at Capital Index. I got ‘suffocated’ by swaps. I don’t know what the situation would have been if I had traded inside the day, but this place is definitely not for long-term stuff.

Author of this Review

Capital Index broker’s review prepared by

John Davis

Traders Union Author and Analyst

John Davis is a Financial and Economic Analyst working with the Traders Union since 2016. During this time, he has written more than 100 analytical articles on technical and fundamental analysis, reviews of financial companies and has developed more than 10 proprietary trading systems. John's motto is to help everyone go from a novice to a professional trader.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.

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FAQs

Do reviews by traders influence the Capital Index rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Capital Index you need to go to the broker's profile.

How to leave a review about Capital Index on the Traders Union website?

To leave a review about Capital Index, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Capital Index on a non-Traders Union client?

Anyone can leave feedback about Capital Index on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

Why is it more profitable to work with Capital Index through Traders Union?

Because you will receive additional payments from Traders Union every month while all other functions on your chosen trading platform remain the same.