Forex.com Review 2020

Overall rating

7.6

/10

Forex.com Review 2020
Davis J.
Robertson A.
September 2020
Analysis of the Main Features of the Forex Broker

7.6

Overall rating

7.6

/10

Execution of orders

7.5

/10

Investment instruments

7.3

/10

Withdrawal speed

7.6

/10

Customer Support work

7.7

/10

Variety of instruments

7.9

/10

Trading platform

21

Position
in rating

7.6

/10

Overall rating

Trading terminals:

MT4 MT5
21

Position in rating

7.6/10
Overall rating

Trading terminals:

MT4 MT5

Attention!

Due to the large number of negative reviews about this company and because it occupies the low position of number 20 on our Ratings List of Forex brokers, the Traders Union does not recommend cooperating with this broker.

Instead, our experts strongly advise you to select a brokerage from among the Top 5 on our objectively ranked list:

Summary of FOREX.com Trading Company

Forex.com is a company owned by GAIN Capital Holdings, Inc. (NYSE: GCAP) and has earned a reputation as a reliable broker in the trading industry for its transparent work and high quality of services. The company cooperates with clients in 140 countries. The broker is registered in the Cayman Islands and supervised by CIMA (Certified Institute for Management Accountants). The license number is 25033. The parent company of the Forex.com broker is registered in England and Wales under the number 1761813 at the UK Companies House. It is licensed by one of the most reputable regulators in the world, FCA (No. 113942).

Attention!

Traders Union works only with accounts that were opened through the Traders Union website.

👍 Advantages of trading with FOREX.com:

  • average rate of order execution is 0.04 ms;
  • reliability is controlled by several regulators so customer funds are kept on separate accounts from the company's assets;
  • attractive trading conditions are tight spreads on over 90 assets, including currency pairs and metals, and over 4,500 markets, including FX, indices, commodities, stocks, and cryptocurrencies.

👎 Disadvantages of FOREX.com:

  • poor quality of site optimization, little specifics in the descriptions of services, tabs at the top of the page do not work. To find the information you have to use a tab called "Sitemap";
  • it is difficult to contact the support service due to its high workload;
  • large fixed commission for withdrawing funds;
  • high initial deposit, it starts from $1,000;
  • there are few options for depositing and withdrawing funds, the terms rarely correspond to those stated.

Overall

Broker Forex.com can be of interest to both novices and professional traders, who are primarily interested in fast order execution.

Visit FOREX.com

Forex.com Latest Comments for 2020

3
4
8

The reviews by customers of the FOREX.com indicate that it is a reliable brokerage company. Positive reviews increase standing and, of course, any negative reviews decrease its position in the ratings.

Just register and get authorized to submit a review of the broker’s activities and conditions on its platform. Everyone can and is invited to submit a review. All reviews of FOREX.com published on the website in 2020 are verified and confirmed by Traders Union as reliable comments by real traders.

I have been trading for only a year. The broker I looked at is Forex.com. I liked that the company was registered in England, its constant growth is visible, there is a huge number of positive reviews online. Also, the fact that I didn’t have to visit the office was important for me, everything was done online. There are, of course, some small drawbacks. The broker does not offer any advantages for "regional" traders, but this is tolerable. There is still a small profit, so I continue to cooperate, gradually increasing my capital. By the way, there were no problems with the withdrawal of money to a bank card. Yes, sometimes moderation takes some time, but everything is transparent and safe.

I met and started working with Forex.com more than 6 months ago. At first, I liked everything. Orders were executed quickly, the portal and servers worked stably, even customer support service was at its best. They answered all questions quickly enough. But in the summer of 2020, everything has somehow changed. Execution of my orders and applications became very slow, and requotes began. The terminal often freezes, and in general, its speed is much slower. Let's hope that the guys will debug the platform soon. Of course, if the situation does not improve, then most likely I will close the account because with such unstable terminals I will not be able to make money.

I have been working with currencies for over 15 years, so I have gained a lot of experience in this area. Two weeks ago, I opened two deals with the broker Forex.com, with the condition of closing at a profit of twenty pips. Since the market is familiar to me, I just waited until I could get a little more profit. And what do you think happened? The amount on my balance was over $1,000 and I used all the money that was in the account. Unfortunately, after such a closure, there was no question of making a profit, I went into the red. I am still in contact with the broker's customer support to find out all the details.

The trading conditions of Forex.com are very good — low spreads (from 0.0 to 0.8 pips), three types of trading accounts, many currency pairs. There are several platforms, including those for working with mobile devices. Deposits and withdrawals are fast enough, but initial verification is required. I tied up a bank card, so the money now arrives within two or three business days. Interestingly, to withdraw even $3, the account will need to be verified by providing the managers with scanned documents. The impression is that the company is serious. It feels like everything is very serious.

I like the work of a Forex.com broker. Yes, I agree, there are few bonuses, there are no special programs for regional traders, but there are also advantages. Firstly, these are tight spreads, and secondly, polite and responsive support. It is a pity that there is no way to copy transactions of other traders or invest in PAMM accounts. But, in general, I am satisfied, although I will not recommend it to others, because I still need to work here for some time. I decided to stay on the Standard account and threw in 1,000 dollars. I received a spread of 0.8 pips, quotes accuracy is of 5 digits, and leverage is of 1:400.

Having registered on the Forex.com platform, I deposited $1,500 immediately. I managed to invest this amount in several profitable trades and as a result, I had about $3,000 in my account. I decided to withdraw the money, but customer support service demanded documents (passport with registration). I sent all the scans on the same day, after that I had to correspond with the company for a long time. Yes, I got the money I earned, but it took about two weeks, so I don't even know if it's worth working with this broker. Technical support is really "stupid" sometimes. You need to write 5-6 times until the answer comes, at least it was like that for me. It may be different on professional accounts with a large deposit, I don't know.

I have been trading with Forex.com broker for 4 months, and during my work, there were no slippages or requotes. Orders are executed quickly. I logged in with a minimum deposit of $1,000 to a standard account. The withdrawal is pretty quick too: small amounts are received within one day. But there were cases when I received money an hour after the withdrawal request. The account was verified immediately, so there were no problems. I believe that those who throw mud at the broker either did not actually trade with him or lost their deposit and now they complain. In general, I grade it with a solid "A"!

2 3 >

Expert Review of FOREX.com

Forex.com is a good option for traders who wish to focus on independent trading and are ready to invest in traditional trading for personal and professional growth.

Trading conditions will be of most interest to those whose goal is long-term cooperation and active trading. The minimum deposit is $1,000. Professionals will appreciate more than 4,500 instruments in various markets and the high speed of execution of orders using DMA technology. Special trading conditions are provided for traders with a large turnover. At the same time, cent-type accounts are not provided. The spread is floating. The combination of these factors indicates that such conditions are much less attractive for novice traders than for experienced Forex trading participants.

The Forex.com website does not have a multi-language version. Informational content isn’t sufficient either. Customers will have to work hard to be able to find data on trading conditions. As for the support service, it will be very problematic to contact it without knowing English. The broker has been a partner of the Traders Union for several years. It is included in the Traders Union Forex brokers rating, therefore every active Forex.com trader can use the service of partial spread compensation.

Antony Robertson

Traders Union
Financial Analyst

Analysis of the Main Features of the Forex Broker

7.6

Overall rating

7.6

/10

Execution of orders

7.5

/10

Investment instruments

7.3

/10

Withdrawal speed

7.6

/10

Customer Support work

7.7

/10

Variety of instruments

7.9

/10

Trading platform

Dynamics of the Popularity of FOREX.com
in 2019 among the Users of the Traders Union

Dynamics of the Popularity of FOREX.com in 2019 among the Users of the Traders Union

Investment Programs, Available Markets and Products of the Broker

Broker Forex.com is focused on providing classic services. They do not include the development of investment programs and products to invest capital to obtain passive income. The company is suitable for those participants in the foreign exchange market who are focused on trading. However, it cannot be said that the broker does not provide the possibility of passive earnings at all. The company has affiliate programs.

Forex.com affiliate programs

  • Introducing broker. Attracting new clients to the company pays well, depending on the trading activity of the invited traders.

  • White Label. It is an attractive solution for existing brokers who want to provide financial services directly to others. The program makes it possible to use the powerful foundation of FP Markets, but at the same time promote a personal brand.

  • Multi-asset liquidity makes it possible to expand the range of products and improve your own access to liquidity. GAIN Capital provides access to prices of over 12,500 FX, CFDs, spreads, and options through a single trading account or API.

Important!

If you are a large investor and plan on investments over $ 10,000, contact us at [email protected] or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Rebate and Discount Programs of the Traders Union for FOREX.com

Broker Forex.com is a partner of Traders Union. Each client of the Union has the opportunity to reduce trading costs by providing a rebate service. You just need to go through a simple registration on the Traders Union website (it will take up to 15 minutes, including verification) and open an account with Forex.com using the referral link. After that, the compensation of the spread will be credited to the balance of the Personal Cabinet in Traders Union.

Try it!  You’ll like this!

Trading Conditions for FOREX.com Users

Trading conditions Forex.com can be attributed to the average level of competitiveness. A high minimum deposit and a leverage of up to 1:400 curtail the possibilities of implementing several high-risk, highly profitable strategies and testing the account and platform functionality by novice traders. The spread is floating. The minimum value is 0.2 pips, while the typical value for the EUR/USD pair is 1.3 pips.

$1000

Minimum
deposit

Up to 1:400

Leverage

24/5

Support

MT4 MT5
Trading platform: МT5, МТ4, Forex.com (proprietary platform)
Accounts: Standard account, Commission account, Direct Market Access account (DMA)
Account currency: USD, EUR, GBP
Replenishment/Withdrawal: Bank transfer, payment cards
Minimum deposit: $1000
Leverage: Up to 1:400
PAMM-accounts: No
Min Order: 0.01
Spread: From 0.2 pips
Instruments: Forex, cryptocurrencies, indices, commodities, stocks
Margin call/Stop Out: N/a
Liquidity provider: N/a
Mobile trading: Yes
Affiliate program: Yes
Orders execution: Market execution
Trading features: There is a cryptocurrency trading
Contests and bonuses: No

Comparison of FOREX.com with other Brokers

FOREX.com FxPro Admiral Markets UK XM Group AvaTrade
Trading
platform
FOREX.com Platforms, MT4, MT5 MT4, MobileTrading, MT5, cTrader MT4, MT5, iPhone, iPad, Android, MT4 Supreme Edition MT4, MT5, MobileTrading MT4, MobileTrading, Zulu Trader, Mirror Trader, AvaTrader, AVA Option
Min deposit $1000 $100 $200 $5 $100
Leverage From 1:1
to 1:400
From 1:1
to 1:500
From 1:25
to 1:500
From 1:1
to 1:888
From 1:200
to 1:400
Trust management No No No No No
Accrual of % on the balance No No No No No
Spread From 0 points From 1 point From 0 points From 1 point From 0 points
Level of margin call
/ stop out
No 25%  /  20% 100%  /  30% 50%  /  20% 25%  /  10%
Execution of orders Market Execution Market Execution, Instant Execution Market Execution Market Execution Instant Execution
No deposit bonus No No No $30 No
Cent accounts No No No Yes Yes

Broker comparison table of trading instruments

FOREX.com FxPro Admiral Markets UK XM Group AvaTrade
Forex Yes Yes Yes Yes Yes
Metalls Yes Yes Yes Yes Yes
Crypto Yes No Yes No Yes
CFD No Yes Yes Yes Yes
indexes No Yes Yes Yes Yes
Stock Yes No Yes Yes Yes
ETF No No Yes No No
Options No No No No No

FOREX.com Commissions & Fees

Information

Traders Union analysts have analyzed Forex.com trading conditions for explicit and implicit fees. Although there are no hidden fees, potential clients should pay attention to the fact of differentiation of fixed and floating fees for different groups of instruments. Commission and DMA accounts are subject to additional trading fees.

Account type Spread (minimum value) Withdrawal commission
Standard From $8 Yes
Commission From $2 Yes
DMA From $0 Yes

There are swaps (commission for moving a position to the next day). Also, Traders Union experts carried out a comparative analysis of competitors' commissions. Based on these data, a table of commissions was formed with the assignment of brokers to a level from low to high.

Broker Average commission Level
FOREX.com $8 Medium
FxPro $13.2 High
Admiral Markets UK $5 Low
FOREX.com
$8
FxPro
$13.2
Admiral Markets UK
$5
Conclusion

Forex.com broker offers relatively good spreads. The average value corresponds to the market average. It is possible to reduce trading costs due to the rebate from Traders Union.

Detailed Review of Forex.com

Forex.com is a trademark of GAIN Capital UK Ltd., which is registered under number 1761813 with the British Companies House and is regulated by the FCA (UK Financial Conduct Authority), one of the most reputable regulators in the world. The broker focuses on providing services with the maximum coverage of trading assets: from classic currencies and metals to indices and cryptocurrencies. Forex.com, through Forex Direct technology, provides a direct trading service at prices from global banks and liquidity providers. Access to exchange markets is also provided.

A few figures about Forex.com that may be of interest to traders:

  • coverage of over 4,500 markets, including FX, indices, commodities, stocks, and cryptocurrencies;

  • average rate of order execution is 0.04 ms;

  • over 10 years of experience in trading.

Forex.com is a broker for professional trading in the Forex market and over-the-counter market

Forex.com is a DMA broker that works directly with liquidity providers to provide optimal spreads. Depending on the format of the partnership, a trading option is provided with spreads and/or a fixed commission per turnover. Forex.com guarantees the best market prices for order execution without slippage. The company provides several options for trading platforms, including a proprietary terminal. Mobile versions of the platforms are also available, which ensures comfortable trading and makes it possible to always be aware of the market situation and promptly respond to events.

Forex.com useful services:

  • automatic market analysis is possible by using instruments such as Autochartist and Recognia. They are available to clients free of charge on the Forex.com desktop and web platforms;

  • the economic calendar is another useful market analysis tool. Allows you to monitor events affecting the volatility of trading assets;

  • pivot points is a "live" chart that allows you to identify significant levels of support and resistance for periods such as day, week, and month.

Advantages:

1

variety of trading platforms and market analysis tools;

2

fairly favorable spreads for individual trading assets;

3

a license to provide brokerage services;

4

fast execution of trade orders.

How to Start Making Profits — Guide for Traders

Forex.com offers its clients three real accounts and a demo account. The minimum deposit is $1,000. Real accounts differ from each other in the set of trading instruments and the type of commission (spreads, fixed or combined option).

Account Type
Description
Standard
The deposit starts from $1,000. More than 80 currency pairs are available to the trader, as well as gold and silver, indices (more than 15 options), and commodities (more than 12 options). Cryptocurrencies are available. The average spread is 0.8 pips;
Commission
The same trading instruments are available as on the standard account type. The minimum deposit is 1,000 USD. However, there is a lower spread here: it starts at 0.2 pips. In this case, the broker additionally charges a commission for access to trade;
Direct Market Access (DMA)
The minimum deposit on this trading account is $25,000. The trader has 58 currency pairs available, as well as gold and silver. There are no spreads on this type of trading account. However, there is a commission.

Before opening your main account, you can learn about the capabilities of the brokerage company and the functionality of the terminals on a demo account.

Bonuses Paid by the Broker

The "Active Trader Program"

The "Active Trader Program" is a bonus program that provides broker clients with the opportunity to receive monthly discounts of up to 15%. But that is not all. Active traders benefit from personalized support and reimbursement of bank fees. To automatically get into the program, you need to open an account and make a deposit of $10,000 or more, or the trader's trading turnover for a calendar month must be at least $25 million.

Bonus from Traders Union.

To save even more on trading, register on the Traders Union website. Registration is free and will take no longer than 15 minutes. Then follow the affiliate link to Forex.com, open a trading account, and trade as usual. Traders Union will rebate you for the spread for each trade, regardless of its outcome. The funds will be credited to the balance in your personal account opened at the Traders Union. You can withdraw them from your account as often as every day. Existing Forex.com clients can find instructions on how to link to an existing Traders Union account here.

Investment Education Online

Information

Although Forex.com broker is focused primarily on traders with a high professional level, it pays due attention to the issue of education.

Information available in the Analysis and Education section
Unavailable information at Forex.com site
Trading strategies
Video lessons
Management of risks
Webinars
Market analysis
 
Terminology
 
Tutorials
 

All available instruments help to increase the trading efficiency of transactions.

Security (Investors’ Protection)

Information

Broker Forex.com is a part of I GAIN Capital Holdings financial group. With more than 10 years of reputation, Forex.com is committed to responsibly fulfilling its obligations to customers. Forex.com broker itself is licensed by the Cayman Islands regulator CIMA. It is also worth noting that the subsidiaries of GAIN Capital Holdings have licenses from other jurisdictions, in particular FCA.

👍 Advantages

  • Segregated accounts Withdrawal following the requirements of the regulator
  • Independent external audit

👎 Disadvantages

  • It is unlikely that licenses from other jurisdictions will somehow be useful to clients in the event of a conflict of interest

Withdrawal Option and Fees

  • Bank transfer. There is no withdrawal limit. A fee may be charged by the receiving bank. Transaction execution time usually does not exceed 48 hours.

  • Credit and debit bank cards. The minimum withdrawal amount is 100 units in the account currency. You can also withdraw the remaining amount if it is less than $100. In this case, all funds will be withdrawn. The maximum transaction amount is $5,000. Withdrawal requests usually take a maximum of 24 hours to process.

Customers’ Support

Information

The broker's support service is ready to help clients around the clock, except weekends.

👍 Advantages

  • Works around the clock

👎 Disadvantages

  • No multilingual support
  • Works 24/5

There are several ways to contact support:

  • directly by phone numbers, as indicated on the website;

  • by email;

  • using the feedback form.

Contacts

Registration address Cayman Corporate Centre, 27 Hospital Road, George Town, Grand Cayman KY1-9008, Cayman Islands

Review of the Personal Cabinet of Forex.com

To start making money with Forex.com and save on spreads with the help of Traders Union, you need to:

1

Register on the Traders Union website and follow the referral link to the broker's website. On the main page, click the "Open an account" button.

Forex.com Review - Official Website
Forex.com Review - Official Website
Forex.com Review - Official Website
2

Select the type of account you are interested in and click the "Open account" button under it.

3

In the blank that opens up, enter the country, gender, last name and first name, e-mail address and phone number, date of birth, username, and password. Click on the "Save and Continue" button.

Forex.com Review - Registration Form
Forex.com Review - Registration Form
4

Provide documents requested for verification. After completing all stages of registration, you can enter your Personal Cabinet, replenish your account and start trading.

The following functions are available in the Forex.com Personal Cabinet:

5
1. Trade statistics.
2. Account management.
3. Market analysis tools.
4. Contact support.
1. Trade statistics.
2. Account management.
3. Market analysis tools.
4. Contact support.

There are also many other useful functions and features:

  • opening a real account from a demo account;

  • access to the trader Community;

  • archiving trade statistics.

Tags:

FOREX.com gain capital group gain capital gain capital forex com

The Oldest Reviews of the FOREX.com

The reviews by customers of the FOREX.com indicate that it is a reliable brokerage company. Positive reviews increase standing and, of course, any negative reviews decrease its position in the ratings.

Just register and get authorized to submit a review of the broker’s activities and conditions on its platform. Everyone can and is invited to submit a review. All reviews of FOREX.com published on the website in 2020 are verified and confirmed by Traders Union as reliable comments by real traders.

I have been working with a Forex.com broker for several years, and during this time there were glitches and the system froze two or three times. Once I had to reinstall the terminal, there was a failure in the system files and it did not start. The verification was quick, there were no problems. By the way, it is obligatory: even to withdraw one dollar, you need to provide all the documents. In general, I am satisfied with the work of the broker. I do not trade every day, so it suits me. True, they shook my nerves last year. Money was transferred to the card within a week.

I am completely satisfied with this company. In terms of order execution, everything is at a high level, I would even say that everything just “flies”. It happens that the terminal freezes a little, but most likely these are the problems of our local operator. I do not like the fact that there are no contests, bonuses, and other pleasant moments. But at the same time, the spreads are very narrow. Of course, the amount of entry is rather large, $1,000, but you get a huge number of trading instruments and good leverage. I believe that this is quite enough for normal work on Forex.

I tried to work with a broker on a demo account several years ago. At first, everything was fine like a fast response from CS, high-speed operation of the terminal, and no delays on the line. A month later I switched to a real account, and I deposited $3,000. Problems immediately began with the execution of orders. You need to close it, but it doesn't work. The system displays a message that the order is being processed, and freezes until it goes into negative, and only then it closes. In general, I lost the entire deposit, although I can trade because I have been trading for 5 years. The terminal logs off, the money is credited to the card no earlier than 2 weeks later. You can work, but there are difficulties. Guys from Forex.com, get your platform up and running properly!

I accidentally came to Forex.com a few years ago. I didn't like it at first because it looked cheap. There are no advertisements, phone numbers, and customer support hours are indicated from 8 am, but it's hard to believe it! I decided to take the risk of working because the site is not the main thing for profitable trading. The verification was quick. During my work with the broker, there were several technical failures, as a result, I lost some money, albeit small. Withdrawal to a Visa card takes 1-2 days on average. But I do not withdraw more than $100. In general, you can work there, but there are some nuances.

Forex.com broker has its pros and cons. The withdrawal is fast enough, but there is a commission, so I see no reason to withdraw 5-10 dollars. For an average withdrawal, you need to save up an amount of at least $100. Of course, maybe for advanced traders, it is a penny, but such conditions do not suit me. Although the broker's spread is very narrow, sometimes it even reaches 0.3 pips in EUR / USD. There are many trading instruments and bonus programs. But additional withdrawal fees put an end to my cooperation with Forex.com.

I want to tell you about the negative experience of working with the Forex.com broker. I traded with it for a couple of months, and there were no problems. Everything worked well, orders were executed quickly, and the terminal did not freeze. I even passed verification without any problems, from the first time, and then misunderstandings began. They demanded the original account statement from my bank, but I could not provide it because I work remotely, so 100% of payments are made electronically. I didn’t manage to prove anything, and I was unable to withdraw $2,300. After this incident, I stopped working with Forex.com.

I started working on a demo account. I thought that I would learn a little, and then I would switch to a real account and the profit would come. But when I switched to a real account, the business stalled. Trading with real money is scary. Besides, I noticed that time passes, and the graphs on the terminal do not change. After a while, the page is updated, but the indicators are already different. I started calling support. They answered that there were connection failures. Because of them, I lost half of the money from the deposit. To receive money from the account, you have to wait almost a week. I don’t even know what to say about the company so far, so I’ll trade a little more, and then I’ll make a decision.

Author of this Review

FOREX.com broker’s review prepared by

John Davis

Traders Union Author and Analyst

John Davis is a Financial and Economic Analyst working with the Traders Union since 2016. During this time, he has written more than 100 analytical articles on technical and fundamental analysis, reviews of financial companies and has developed more than 10 proprietary trading systems. John's motto is to help everyone go from a novice to a professional trader.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.

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FAQs

Do reviews by traders influence the FOREX.com rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about FOREX.com you need to go to the broker's profile.

How to leave a review about FOREX.com on the Traders Union website?

To leave a review about FOREX.com, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about FOREX.com on a non-Traders Union client?

Anyone can leave feedback about FOREX.com on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

Why is it more profitable to work with FOREX.com through Traders Union?

Because you will receive additional payments from Traders Union every month while all other functions on your chosen trading platform remain the same.