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4.86/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Regulation:
Foundation date:
  • 2017
9
users picked this broker in 3 months
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Our Evaluation of FxCitizen

4.86/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Traders Union icon

FxCitizen is a broker with higher-than-average risk and the TU Overall Score of 4.86 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by FxCitizen clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work.

Brief Look at FxCitizen

UC Financial Group (FxCitizen) is a brokerage company established in 2010 and registered in Vanuatu under the name Universe Citizen Limited. It offers a wide range of trading instruments, including currency pairs, indices, stocks, and commodities, as well as the popular MetaTrader 4 (MT4) platform for trade execution.
The main issue with UC Financial Group is its lack of proper regulation, making it susceptible to manipulation and fraud. The broker promises clients safety and protection, while in reality, it operates without the necessary financial license. In 2024, the Italian Securities and Exchange Commission (CONSOB) issued a warning against UC Financial Group (FxCitizen) for operating without proper authorization.
Clients of the company frequently encountered problems withdrawing funds and experienced manipulation of their trading accounts. Many reported that their profits were canceled without explanation, and their accounts were frozen. UC Financial Group (FxCitizen) also offered bonuses that served as a mechanism to retain client funds, as complex conditions were attached to their withdrawal.
Against the backdrop of numerous complaints and regulatory issues, UC Financial Group (FxCitizen) has gained a reputation as an unscrupulous broker, and its activities raise serious concerns among traders. Clients who have suffered losses due to UC Financial Group actions often have no recourse to recover their funds due to the lack of regulation and transparency in the company’s operations.

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FxCitizen Trading Conditions

💻 Trading platform: Metatrader 5, MetaTrader 4, Mobile Apps
📊 Accounts: Cent Micro, Standard Mini, Premium Zero, Premium ECN.
💰 Account currency: USD
💵 Deposit / Withdrawal: Bank Transfer, Credit/Debit Cards (Visa/MasterCard), Perfect Money.
🚀 Minimum deposit: 10 USD
⚖️ Leverage: 1:1000
💼 PAMM-accounts: No
📈️ Min Order: 0.01 lot
💱 EUR/USD spread: 0,1 pips
🔧 Instruments: Forex, CFDs, Commodities
💹 Margin Call / Stop Out: 100%/30%, Premium ECN - 100%/40%
🏛 Liquidity provider: No
📱 Mobile trading: Mobile Platforms
➕ Affiliate program: Yes
📋 Order execution: Instant Execution
⭐ Trading features: No
🎁 Contests and bonuses: Deposit Bonus Up To 35%

FxCitizen Key Parameters Evaluation

User Satisfaction i

Score:
3.8/10

Share your experience

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FrancisTof
2 years ago

I do not like to say something in vain, and if I say it, then only on business. FxCitizen had to swear to get their own money. What I want to say is that here you will only make problems for yourself, there will be no trade here. The withdrawal process is such that one cannot do without scandals!

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ericaco2
2 years ago

Nothing interested me on the FxCitizen website. And the site itself is quite damp. Nothing that could really attract. My review of FxCitizen will be negative, because it seems that the company is not serious, and we all know why they are created.

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RobertRaxy
2 years ago

The terminal is regulated by the broker, they will try to play with you so that you feel the wave, and so that in the end you play with an even larger amount, which will eventually lead to the fact that they will take everything from you. This is a very old fraudulent scheme, the broker does not bring your money to the real market, he spins it in his system.

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TimothyMuch
3 years ago

Fraudsters, regular scammers. They profit from other people. Fraudulently pulled out of me 3 thousand dollars, and disappeared. The site does not open, they do not answer calls. Don't mess with them!

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allisonho18
3 years ago

It made me smile at the broker's statement on the main page of the site that 99.8% of the one-click trades that its clients make have a positive result. It's also not very close to the truth that 99.2% of clients are completely satisfied with their work at FxCitizen. There are no perfect brokers. However, the trading conditions, especially for beginners, are really good: low requirements for the first deposit, high leverage and tight spreads. Every month 5000 USD is raffled between clients. Whether it's a publicity stunt or I'm just unlucky, but in six months of working with a broker I have never seen myself on the list of winners. The disadvantage of FxCitizen is that you can only trade on the ECN network on a VIP account.

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jawad1992
4 years ago

FxCitizen is not the best at providing brokerage services. Spreads and swaps are very high here. And such conditions do not allow making full profit on the market. I give a grade of three.

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sanim
4 years ago

FxCitizen is registered offshore. It does not have a license from a serious European regulator. No one will return your funds to you if you run into problems with FxCitizen after opening an account. I do not recommend FxCitizen! Better to look for another company.

Score:
We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria
2/10

Regulation and safety

FxCitizen has a safety score of 2/10, which corresponds to a Low security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.

Advantages
  • Negative balance protection
  • Track record over 8 years
Disadvantages
  • Not tier-1 regulated
  • Not regulated

FxCitizen Security Factors

Foundation date 2017
Negative balance protection Yes
Verification (KYC) Yes

FxCitizen is Not a Regulated Broker

Attention! It's your choice to work with regulated or unregulated brokers, but please consider the risks carefully. Unregulated brokers might offer lower fees and flexible trading options, but they lack investor protection, have a higher fraud risk, and no guarantee of withdrawals. Thoroughly research before deciding.
Score:
We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria
8/10

Commissions and fees

The trading and non-trading commissions of broker FxCitizen have been analyzed and rated as Low with a fees score of 8/10. Additionally, these commissions were compared with those of the top two competitors, Pepperstone and OANDA, to provide the most comprehensive information.

Advantages
  • Low Forex trading fees
  • Tight EUR/USD market spread
  • No inactivity fee
  • No deposit fee
  • No withdrawal fee
Disadvantages
  • Complex fee structure

Trading Fees and Spread

Below, we evaluated and compared the trading commissions of FxCitizen with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.

Standard Account Spread

For Standard accounts, FxCitizen’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.

FxCitizen Standard spreads

FxCitizen Pepperstone OANDA
EUR/USD min, pips 0,1 0,5 0,1
EUR/USD max, pips 0,3 1,5 0,5
GPB/USD min, pips 0,2 0,4 0,1
GPB/USD max, pips 0,3 1,4 0,5

RAW/ECN Account Commission And Spread

The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.

FxCitizen RAW/ECN spreads

FxCitizen Pepperstone OANDA
Commission ($ per lot) 3 3 3,5
EUR/USD avg spread 0,1 0,1 0,15
GBP/USD avg spread 0,12 0,15 0,2

Non-Trading Fees

We conducted a detailed analysis of the non-trading fees associated with FxCitizen. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.

FxCitizen Non-Trading Fees

FxCitizen Pepperstone OANDA
Deposit fee, % 0 0 0
Withdrawal fee, % 0 0 0
Withdrawal fee, USD 0 0 0-15
Inactivity fee ($, per month) 0 0 0
Score:
This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology
6.45/10

Deposit and withdrawal

FxCitizen received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.

FxCitizen provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.

Advantages
  • No withdrawal fee
  • Bank card deposits and withdrawals
  • Bitcoin (BTC) accepted
  • No deposit fee
Disadvantages
  • Limited deposit and withdrawal flexibility, leading to higher costs
  • PayPal not supported
  • Only major base currencies available

What are FxCitizen deposit and withdrawal options?

FxCitizen provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Skrill, Neteller, BTC, USDT, Ethereum.

FxCitizen Deposit and Withdrawal Methods vs Competitors

FxCitizen Plus500 Pepperstone
Bank Wire Yes Yes Yes
Bank card Yes Yes Yes
PayPal No Yes Yes
Wise No No No
BTC Yes No No

What are FxCitizen base account currencies?

A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs for clients worldwide. FxCitizen supports the following base account currencies:

What are FxCitizen's minimum deposit and withdrawal amounts?

The minimum deposit on FxCitizen is $10, while the minimum withdrawal amount is $50. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact FxCitizen’s support team.

Score:
The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change.
4/10

Markets and tradable assets

FxCitizen offers a limited selection of trading assets compared to the market average. The platform supports 70 assets in total, including 40 Forex pairs.

Advantages
  • 40 supported currency pairs
  • Multiple markets
Disadvantages
  • Futures not available
  • Copy trading not available

Supported markets vs top competitors

We have compared the range of assets and markets supported by FxCitizen with its competitors, making it easier for you to find the perfect fit.

FxCitizen Plus500 Pepperstone
Currency pairs 40 60 90
Total tradable assets 70 2800 1200
Stocks Yes Yes Yes
Commodity futures Yes Yes Yes
Crypto No Yes Yes
Stock indices No Yes Yes
Options No Yes No

Investment options

We also explored the trading assets and products FxCitizen offers for beginner traders and investors who prefer not to engage in active trading.

FxCitizen Plus500 Pepperstone
Bonds No No No
ETFs No Yes Yes
Copy trading No No Yes
PAMM investing No No Yes
Managed accounts No No No

Contacts

Foundation date 2017
Registration address 29 Luk Hop Street San Po Kong, Kowloon, Hong Kong
Official site https://fxcitizen.com/
Contacts

Comparison of FxCitizen with other Brokers

FxCitizen Bybit Eightcap XM Group Exness 4XC
Trading
platform
MobileTrading, MT5 MetaTrader5 MT4, MT5, TradingView MT4, MT5, MobileTrading, XM App Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 MT5, MT4, WebTrader
Min deposit $10 No $100 $5 $10 $50
Leverage From 1:1
to 1:1000
From 1:1
to 1:500
From 1:30
to 1:500
From 1:1
to 1:30
From 1:1
to 1:2000
From 1:1
to 1:500
Trust management No No No No No Yes
Accrual of % on the balance No No No No No No
Spread From 0 points From 0 points From 0 points From 0.8 points From 0 points From 0 points
Level of margin call
/ stop out
100%  /  30% No  /  50% 80%  /  50% 100%  /  50% 60%  /  No 100%  /  50%
Order Execution Instant Execution Market Execution Market Execution Market Execution Market Execution, Instant Execution Market Execution
No deposit bonus No No No No No $50
Cent accounts No No No No Yes No

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