GAIN Capital Review 2024
Minimum
deposit:
  • $100

Trading platform:

  • MT4
  • WebTrader
Regulation:
  • CFTC
  • NFA
  • MAS
  • ASIC
  • FCA
Bonus for deposit:
  • 0%

GAIN Capital Review 2024

Updated:
Updated: October 06, 2023

5.26

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • $100

Trading platform:

  • MT4
  • WebTrader
Regulation:
  • CFTC
  • NFA
  • MAS
  • ASIC
  • FCA
Bonus for deposit:
  • 0%

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Summary of GAIN Capital Trading Company

GAIN Capital is a moderate-risk broker with the TU Overall Score of 5.26 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by GAIN Capital clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews. GAIN Capital ranks 96 among 406 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

GAIN Capital is a company that provides access to financial markets through three large brokers providing services in different countries under different licenses.

GAIN Capital is a platform for investors. The company includes three subsidiary brokers, which are: City Index, Forex.com, and Daniels Trading.

GAIN Capital has been operating since 1999 and is registered in Poland. The company has eight offices in as many countries, including the USA and Australia. As of 2021, brokers controlled by GAIN Capital have more than 140,000 active accounts. The activities of these brokers are controlled by financial regulators CFTC and NFA (USA), IIRO (Canada), ASIC (Australia), and MAS (Singapore).

💰 Account currency: EUR, GBP, USD, CHF, HUF, AUD, JPY, PLN
🚀 Minimum deposit: From $100
⚖️ Leverage: Up to 1: 5 (for CFDs on stocks), up to 1:30 (for Forex)
💱 Spread: From 0.5 pips
🔧 Instruments: Currency pairs (84), stocks (4500), ETFs (690), indices (22), bonds (12), cryptocurrencies (6), and commodities (29)
💹 Margin Call / Stop Out: 100%/50%

👍 Advantages of trading with GAIN Capital:

  • Open access to Forex through three large brokerage companies.
  • The company offers clients professional capital management; hence it is suitable for investment.
  • GAIN Capital's work is controlled by reputable financial regulators in the UK. USA, Singapore, Australia, etc.
  • Brokers offer 12,500+ trading instruments.
  • Profitable fee policy.

👎 Disadvantages of GAIN Capital:

  • Participation in the brokers' affiliate program requires applying with GAIN Capital and its individual consideration.
  • 24/5 support.
  • You can get acquainted with the functionality of your personal account only after verification.

Evaluation of the most influential parameters of GAIN Capital

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

4.81

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

9.92

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

8.57

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

8.75

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

2.99

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

5.53

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

7.62

/10

Geographic Distribution of GAIN Capital Traders

Popularity in

50%
US
United States
16.7%
GB
United Kingdom
14.8%
ID
Indonesia
5.8%
IT
Italy
5.2%
JP
Japan
4.1%
CA
Canada
3.6%
AU
Australia
3.4%
PL
Poland
3.3%
RU
Russian Federation
3.3%
FR
France
11.8%
Others
Others

Video Review of GAIN Capital i

Comments of Facebook Users about GAIN Capital i

19 comments
Total score:
6.8 /10

Share your experience

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bernadinelm69
1 year ago

Do not under any circumstances contact GAIN Capital. This is a pseudo-broker who hides behind a beautiful name. He's still a thief! I deposited $1,500 into my trading account, and there was nothing left. It's only been a couple of weeks. Tried to trade, but you can't argue against them.

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jeanieam11
1 year ago

Authentic cuisine 100%. Never take money! They interfere in the trading process as they want! On the GAIN Capital platform, you will never take more than you invested! Don't hesitate to trust them with your money.

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SergioKa
1 year ago

Don't trust this company. At first everything is fine, then they open your accounts, resetting them to zero. Look for reliable forex companies.

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Arnoldosn
2 years ago

I chose the MetaTrader 4 terminal from the GAIN Capital broker because I got used to it. And I didn’t want to waste time testing his author’s software. As a trading commission, the company keeps a floating spread. The minimum values ​​that I saw in the terminal are 1.4 points. You can use cards, bank transfer and PayPal to deposit and withdraw funds. Money comes to the deposit quickly, but with the withdrawal of the delay. Whichever method I chose, I still had to wait 3, or even all 5 days. True, I did not notice that the broker withheld at least some commissions for payment transactions. There are many currency pairs available - more than 80, leverage - up to 1:30, but I don't like that there are no cent accounts.

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Sasch
2 years ago

I have been working with GAIN Capital for several years and consider it an excellent broker. Those dissatisfied with its terms appear to have chosen the wrong platform. I trade with forex.com using a DMA account. Yes, for some, a deposit of $25,000 seems unaffordable, but I had such an amount at the time of registration, so I opened an account, which I do not regret at all. With this broker, I make transactions with currency pairs and precious metals, for which the commission is only $0.018 per lot. There are also plenty of bonuses in the form of rebates against spreads of up to 15% and compensation for non-trading fees for withdrawals are available.

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mounika
2 years ago

I opened an account with GAIN Capital a year ago. Then I chose City Index because this broker requested only the lowest minimum deposit, which is only $100. The conditions also suited me, because you can trade with a floating or fixed spread (it all depends on the selected asset). On average, I pay a commission of $5 for transactions with EUR/USD, which is significantly lower than that of other Forex brokers. In addition, GAIN Capital is regulated by the FCA and participates in the FSCS compensation scheme, which for me is an indicator of reliability. I don't see any reason to look for another broker yet.

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haikal
2 years ago

I chose GAIN Capital because of its reliability: after all, the activity is controlled by five regulators, including CFTC, ASIC, and FCA. The leverage here is small (maximum 1:30 for Forex), but it's enough for me because I don't like to take risks. Normally, I trade currency and CFDs on stocks with a broker. I will not say that I always work in a plus, but perhaps I just do not have enough knowledge and experience yet. This Broker’s spreads are low, from 0.5 pips. There is no withdrawal fees. I would like to see more electronic payment systems added, otherwise you can transfer the profit only to PayPal.

Expert Review of GAIN Capital

GAIN Capital is one of the largest trading and investment companies in the world. It brings together three brokers and also provides financial advisory services. It is crucial to bear in mind that GAIN Capital is not a broker and if you want to work with this company, trading will be carried out through its subsidiaries.

The brokers that are part of GAIN Capital are reliable and trusted companies. They are licensed by reputable financial regulators and have a good reputation. They work in different financial segments—Forex and the stock market. So, traders need to choose a company depending on their trading priorities. Nevertheless, GAIN Capital can offer users products for both trading and investing.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of GAIN Capital’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets and Products of the Broker

GAIN Capital is focused on retail and institutional investors, so there are a lot of investment opportunities here. Brokers provide clients with more than 12,500 assets, including stocks, bonds, and other investment instruments. GAIN Capital allows clients to make over-the-counter (OTC) transactions, which expands the opportunities for large investors.

An important part of GAIN Capital's investment services is its StoneX division. This department specializes in consulting. StoneX has a client advisory program called the Integrated Risk Management Program (IRMP), where financial managers provide advisory services to investors at all levels, from private traders to hedge funds and banks.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Affiliate program from GAIN Capital

GAIN Capital offers an affiliate program through which clients can earn additional income. The company operates programs from two subsidiary brokers: City Index and Forex.com.

The maximum amount of remuneration for attracting clients through an affiliate program is 650 USD. However, to become a partner and receive a promotion reward, a client needs to apply. The application is submitted separately for the promotion of each of these brokers and is considered on an individual basis. Because of this, partners may have certain difficulties.

GAIN Capital also offers a White Label program. Brokers can become partners of the company and promote their services using its products, which include the GAIN Capital trading platform, back-office support, and the ability to work under the company's brand, etc.

Trading Conditions for GAIN Capital Users

GAIN Capital unites three brokers and offers 12,000 trading instruments. A wide variety of assets is available on the platform, including: Forex, CFDs, stocks, bonds, indices, commodities, and cryptocurrencies.

The company's leverage ranges from 1:30 for the Forex market to 1:5 for stock CFDs. GAIN Capital offers clients only one type of trading account. Swap-free trading is not provided and there are no Muslim accounts within the company.

$100

Minimum
deposit

1:30

Leverage

24/5

Support

💻 Trading platform: МТ4 (desktop, mobile, web), WebTrader
📊 Accounts: Standard
💰 Account currency: EUR, GBP, USD, CHF, HUF, AUD, JPY, PLN
💵 Replenishment / Withdrawal: Credit cards, bank transfer, PayPal
🚀 Minimum deposit: From $100
⚖️ Leverage: Up to 1: 5 (for CFDs on stocks), up to 1:30 (for Forex)
💼 PAMM-accounts: No
📈️ Min Order: 0.01
💱 Spread: From 0.5 pips
🔧 Instruments: Currency pairs (84), stocks (4500), ETFs (690), indices (22), bonds (12), cryptocurrencies (6), and commodities (29)
💹 Margin Call / Stop Out: 100%/50%
🏛 Liquidity provider: Over 20 large banks
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Instant execution, Market execution
⭐ Trading features: There is an inactivity fee that is charged to the account
🎁 Contests and bonuses: Yes

Comparison of GAIN Capital with other Brokers

GAIN Capital RoboForex Eightcap Exness Pocket Option FreshForex
Trading
platform
MT4, WebTrader MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader MT4, MT5 Exness Trade App (mobile), Exness Terminal (web), MetaTrader5, MetaTrader4 Pocket Option, MT5, MT4 MT4, MobileTrading
Min deposit $100 $10 $100 $10 $5 No
Leverage From 1:1
to 1:30
From 1:1
to 1:2000
From 1:30
to 1:500
From 1:1
to 1:2000
From 1:1
to 1:1000
From 1:25
to 1:500
Trust management No No No No No No
Accrual of % on the balance No No No No No No
Spread From 0.5 points From 0 points From 0 points From 1 point From 1.2 point From 0 points
Level of margin call
/ stop out
100%  /  50% 60%  /  40% 80%  /  50% No  /  60% 30%  /  50% 40%  /  20%
Execution of orders Market Execution, Instant Execution Market Execution, Instant Execution Market Execution Market Execution, Instant Execution Market Execution Market Execution, Instant Execution
No deposit bonus No No No No No $30
Cent accounts No Yes No No No Yes

Broker comparison table of trading instruments

GAIN Capital RoboForex Eightcap Exness Pocket Option FreshForex
Forex Yes Yes Yes Yes Yes Yes
Metalls Yes Yes Yes Yes Yes Yes
Crypto Yes No Yes Yes Yes No
CFD Yes Yes Yes Yes Yes Yes
Indexes Yes Yes Yes Yes Yes Yes
Stock Yes Yes Yes Yes Yes Yes
ETF Yes Yes No No No No
Options No No No No No No

GAIN Capital Commissions & Fees

Information
The experts at Traders Union analyzed GAIN Capital's fees and commissions. In the Forex market, traders are charged a fee in the form of a spread. The minimum spread in the company is 0.5 pips. When it comes to stock trading, Gain Capital charges a flat fee depending on the trading instruments used. For example, 0.1% of the transaction amount for Barclays shares. For Apple shares, a flat fee of $0.04 per share is applied. You can learn more about GAIN Capital fees on the broker's website. As for non-trading fees, GAIN Capital only charges a fee for inactivity on an account. It is 12 USD per month and is charged if there are no transactions for more than 1 year. There are no fees for deposits and withdrawals.
Account type Spread (minimum value) Withdrawal commission
Standard From $5 No

The broker has swaps (commission for moving positions to the next day). The analysts of the Union also compared the size of the average trading fee at GAIN Capital, RoboForex and Pocket Option. The comparison results are presented in this table.

Broker Average commission Level
GAIN Capital $5 Medium
RoboForex $1 Low
Pocket Option $8.5 High
Logo GAIN Capital
$5
$1
$8.5

Detailed Review of GAIN Capital

GAIN Capital has been providing services for traders since 1999 and unites three brokers, each of which has its own characteristics, for example:

  • City Index is a broad-based broker that allows clients to trade 12,000+ assets, including real stocks, bonds, and other types of investment instruments.

  • Forex.com is a company focused on Forex and CFD trading. The company provides clients with the opportunity to work with more than 400 instruments, including 91 currency pairs.

  • Daniels Trading is GAIN Capital's broker specializing in futures trading services.

You must register separately on each of these platforms. However, if you have opened an account on one of these services, you will be able to log in to the GAIN Capital service as well. For example, you may need this if you want to use the services of managing traders.

GAIN Capital is a company specializing in investments

GAIN Capital was created to provide an attractive trading environment for retail and institutional investors. The company provides experienced management services for clients of various levels. Investors of any level can use the services, from private users to large banks, insurance companies, investment funds, etc.

GAIN Capital brokers offer traders convenient MetaTrader 4 trading terminals. In addition, Forex.com has a proprietary platform. GAIN Capital brokers' terminals are adapted for any method of trading, such as online, desktop, and mobile platforms.

The choice of a broker at GAIN Capital depends on what types of assets or trading instruments the trader plans to work with. If the user's interests are not limited to a specific class of assets, such as currency pairs, stocks, commodities, etc., the City Index subsidiary is his best choice. If trading on the Forex and CFD market is a priority, it is worth considering the possibility of working with Forex.com. For investors and traders who prefer trading with futures, Daniels Trading is the best option.

Useful services of GAIN Capital brokers:

  • Diverse charts, performance analytics, and an economic calendar. It is possible to set up SMS notifications about changes in the value of assets.

  • Economic Calendar and Week Ahead Report. Pivot Point and Advanced Forex Charts are also available.

  • Quote charts and reviews. There is also a futures calendar and analytical tools for the trading terminal such as Dt Pro and Multicharts.

Advantages:

1

GAIN Capital unites three brokers that serve different functions.

2

By cooperating with all three companies under the GAIN Capital umbrella, clients have access to more than 12,500 assets and trading instruments.

3

GAIN Capital brokers offer a favorable fee policy,

4

Clients can use the services of seasoned investment managers.

5

Companies have a vast array of analytical tools.

How to Start Making Profits — Guide for Traders

GAIN Capital brokers offer different trading conditions to get started. In the future, you can switch to a professional account to receive more favorable conditions. On GAIN Capital standard accounts, spreads are from 0.5 pips, a fixed fee starts from 0.04 USD per share or per lot.

Account Type
Description
City Index account
over 12,000 trading instruments: Forex, cryptocurrencies, bonds, commodities, indices, and stocks. Clients get access to the Forex market through the popular MT4 trading terminal. The spread on EUR/USD starts at 0.5 pips.
Forex.com account
clients are invited to trade using the proprietary Forex.com terminal. A spread of 1.2 pips is charged as a fee.
MetaTrader account
Users can use the MetaTrader 4 trading terminal. A spread of 1.2 pips is charged as a fee.
DMA account
Traders are provided with the Forex.com trading platform. Instead of a spread, a fixed fee is charged from 0.018 USD per share or per lot.

GAIN Capital provides clients with a free and unlimited demo account to test Forex trading strategies.

Bonuses Paid by the Broker

The sub-brokers that comprise GAIN Capital provide clients with several bonuses. Each company has its unique bonus policy. In particular, City Index provides customers with rebates. Its size depends on the volume of trades and the assets with which the trader works. The maximum rebate amount is provided for clients who trade in shares. With a trade turnover of 5 million USD or more, the rebate amount will be 85 USD for every million.

Active Trader bonus program

GAIN Capital offers active traders rebates of up to 15% of the spread or fee. In addition, the broker encourages trading activity by charging interest on the margin. The maximum rate is 1% per annum on the daily margin.

GAIN Capital bonuses — Active trader
GAIN Capital bonuses — Active trader

Investment Education Online

Information

The training at GAIN Capital focuses on the various trading instruments. The broker provides information on stocks, Forex market, indices, commodities, etc. In particular, the company provides information on fundamental analysis, technical analysis, risk management, trading strategies, as well as working with futures.

Information provided in the "Trading Guides" section
What information is missing on the websites of GAIN Capital brokers
Reviews of the trading features with various instruments and assets
Trading psychology
Technical and fundamental analysis
The main types of operations in Forex
Risk management
 
Features on working with futures
 
Forex terminology
 

There are no cent (micro) accounts at GAIN Capital. Therefore, traders can practice only on demo accounts.

Security (Protection for Investors)

Information

GAIN Capital operates under licenses from reputable financial regulators like CFTC (USA), NFA (USA), MAS (Singapore), and ASIC (Australia). The company also has a financial license issued by the UK’s Financial Conduct Authority (FCA) # 190864.

The reliability of GAIN Capital is also confirmed by the fact that the company's shares are traded on the NASDAQ stock exchange. The company also provides clients with negative balance protection.

👍 Advantages

  • Client funds are segregated from GAIN Capital and held in segregated accounts
  • Negative balance protection is active
  • In case of violation by the broker of the obligations prescribed in the offer, the client can file a complaint with the regulator

👎 Disadvantages

  • Opening an account with each of these brokers requires separate verifications

Withdrawal Options and Fees

The features of withdrawing funds in brokerage companies that are part of GAIN Capital are:

  • Withdrawals are made within 3-5 days.

  • There are no fees for deposits and withdrawals.

  • Bank transfers, withdrawal to bank cards, and PayPal are at your disposal.

  • Brokers support eight base account currencies, which are EUR, GBP, USD, CHF, HUF, AUD, JPY, and PLN.

Customer Support Service

Information

GAIN Capital support operators work 24/5.

👍 Advantages

  • In the online chat, you can ask a question even if you are not a client of the company
  • Support available in 8 languages

👎 Disadvantages

  • Works 24/5

GAIN Capital’s available communication channels with customer support specialists include:

  • phone number (listed in the Contact section);

  • email;

  • feedback form.

Both registered and unregistered users can ask questions.

Contacts

Foundation date 1999
Registration address 135 US Highway 202/206, Suite 11, Bedminster, NJ 07921
Regulation
Official site
Contacts

Review of the Personal Cabinet of GAIN Capital

Registration of a personal account on the GAIN Capital website is carried out by contacting the support service. You can register online on the website of the selected broker, after which authorization on the GAIN Capital website will become available.

1

To become authorized at GAIN Capital, register on the website of either of the broker’s subsidiaries, then click on the “Login” button on the GAIN Capital website.

GAIN Capital Review — Login
GAIN Capital Review — Login
GAIN Capital Review — Login

The following functions are available in the GAIN Capital personal account:

  • Formation of trade reporting.

  • Financial statistics.

  • Downloading trading software.

  • Access to the training and analytical portal.

  • Functionality for contacting support.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
GAIN Capital Review GAIN Capital Review

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FAQs

Do reviews by traders influence the GAIN Capital rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about GAIN Capital you need to go to the broker's profile.

How to leave a review about GAIN Capital on the Traders Union website?

To leave a review about GAIN Capital, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about GAIN Capital on a non-Traders Union client?

Anyone can leave feedback about GAIN Capital on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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