Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Bitcoin, many altcoins and coins are traded on the exchange;
- no restrictions on trading strategies, and API support;
- simple trading terminal, convenient mobile application;
- multilevel encryption for security;
- the activities of the exchange are regulated by government agencies;
- profitable commissions are reduced via cashback;
- prompt technical support via tickets and email;
- the pool of assets is constantly replenished through open listings.
- there are no other fiat besides the Turkish lira;
- the platform does not offer investment programs;
- no demo accounts and solutions for novice traders.
Bitexen is a cryptocurrency exchange that offers spot trading in Bitcoin (₿) and altcoins. Litecoin (Ł), Ethereum (Ξ), Tether (₮), Bitcoin Cash, Ripple, other cryptocurrencies, and coins are also traded on the platform. The Turkish lira is the only fiat fund. There are several deposit and withdrawal options, including bank transfers and crypto-wallets. Average commissions are 0.15% for a maker, and 0.25% for a taker. The fees of the platform are fixed, it is impossible to reduce them due to the trading volume. But there is an opportunity to get a cashback thanks to the holding of the EXEN token, and rebates are also available through the Traders Union. The crypto exchange is focused on active trading, advisors, and indicators are allowed, and there is API support. There are no investment solutions or referral programs. The platform has a low starting deposit (only 1 Turkish lira or equivalent in another asset). Contests are regularly held among traders.
TU Expert Verdict
Bitexen demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Bitexen User Reviews
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5-star
33%
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4-star
30%
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3-star
21%
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2-star
3%
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1-star
12%
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Bitexen Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.5.7 /10Bitexen received a 5.7/10 score for its trading fees. While Bitexen is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Bitexen trading fees?
We analyzed Bitexen’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Bitexen trading fees vs competitors
Bitexen Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.15 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.25 0.22 0.2 0.194 What are Bitexen deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0005 BTC 0.005 ETH Does Bitexen offer P2P trading?
No, Bitexen does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology5.3 /10With a 5.3/10 score, Bitexen demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- Cold wallet storage
- 2FA
- No successful hacks history
- Not government-regulated
- Not U.S regulated
We also compared Bitexen against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Bitexen Security Factors Bitexen OKX Coinbase Tier-1 regulation NoNoYesGovernment-regulated NoYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs Bitexen a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Bitexen is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean Bitexen is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.
Is verification (KYC) mandatory at Bitexen?
Yes, KYC verification is mandatory at Bitexen. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Bitexen available in the USA?
Yes, Bitexen is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.5.5 /10Bitexen received a 5.5/10 rating for its deposit and withdrawal services. While Bitexen covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- No deposit fees
- Bank cards accepted for instant deposits
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- No P2P transfer option
- No PayPal option
- No Google Pay option
Deposit and withdrawal options
Bitexen supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.
Bitexen Deposit and withdrawal options vs competitors
Bitexen OKX Coinbase Bank transfers YesNoYesBank card YesYesYesCrypto YesYesYesPayPal NoNoYesWhat is Bitexen minimum deposit?
The minimum deposit at Bitexen is 1 USD/USDT or 1 BTC. The minimum trade size is 10 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Bitexen minimum deposit vs competitors
Bitexen OKX Coinbase Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 1 5 1 Minimum trade amount, USD/USDT 10 1 2 Does Bitexen support fiat money?
Bitexen supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.2 /10Bitexen received a score of 2/10 in this category, indicating a modest offering of assets and markets. While Bitexen covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- Other supported products
- No tokenized stocks or real-world assets
- Prediction markets are not supported
Bitexen supported coins and markets vs competitors
We compared Bitexen with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Bitexen OKX Coinbase Supported coins 56 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO Bitexen passive income options vs competitors
We also compared Bitexen with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.5.5 /10Bitexen received a score of 5.5/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Advanced tools and automation with API
- Mobile indicators allowed
- App data protection with 2FA
- Advanced orders not available
- No access to Copy Trading
Trading apps
Bitexen provides web and mobile apps for both Android and iOS users, with an average rating of 3.5 on the App Store and 3.5 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Bitexen platform is for mobile use.
Bitexen OKX Coinbase 2FA YesYesYesFace ID NoYesNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoYesNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Bitexen offer a desktop app?
No, Bitexen does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Bitexen offer advanced charting with TradingView integration?
No, Bitexen does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at Bitexen based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria6.2 /10Bitexen offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- 24/7 customer support available
- Comprehensive help center available
- Support ticket system available
- Phone support unavailable
- Email support unavailable
Bitexen Support Channels vs Competitors
Bitexen OKX Coinbase Live Chat NoNoYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Foundation date 2018 Registration address Istanbul, Istanbul, Turkey Official site www.bitexen.com Contacts destek@bitexen.com
Best Bitexen Alternatives
Bitexen Video Guides
FAQs
How safe is Bitexen as a cryptocurrency exchange?
Bitexen has a safety score of 5.3/10, indicating a moderate level of security and regulation. The exchange uses 2FA and cold wallet storage and has no recorded successful hacker attacks, but it is not U.S. regulated, not government-regulated, and does not offer an investor protection fund.
What deposit and withdrawal methods are available at Bitexen?
Bitexen supports deposits and withdrawals via bank transfers, bank cards, and cryptocurrencies. Deposits are free, bank cards are accepted for instant funding, and many cryptocurrencies are available, although a withdrawal fee applies and options like Google Pay and P2P transfers are not supported.
What do user reviews say about Bitexen?
Bitexen has a user satisfaction score of 7.4/10 based on 33 user reviews, with 71 users having chosen this exchange. According to user reviews, feedback is mostly positive, with 63% of ratings being 4 or 5 stars and a smaller share of 1- and 2-star evaluations.
What coins and markets can you trade on Bitexen?
Bitexen supports 56 cryptocurrencies and offers trading in fiat currencies, including USD, but does not provide derivatives such as futures, perpetual contracts, or options, nor access to NFTs or tokenized assets. Staking, yield farming, and copy trading are not available, so the platform focuses on more basic spot trading functionality.
How does Bitexen handle customer support?
Bitexen has a customer support score of 6.2/10, offering a help center, a ticket system, and 24/7 support availability. Users can contact support via email, but there is no live chat, phone support, or multilingual support, which may limit convenience for some clients.
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