Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Security is ensured by dual jurisdiction registration.
- A user-friendly trading interface with TradingView charts.
- A unified trading fee rate for both Takers and Makers.
- The ability to start trading with any amount.
- Limited withdrawal limits for basic accounts.
- Lack of tools for margin trading.
IndoEx is a decentralized cryptocurrency exchange established in January 2019. Operating under stringent international security standards, it maintains registered offices in Estonia and the United Kingdom. The platform provides access to spot trading for cryptocurrency pairs, making it a compelling choice for traders worldwide. IndoEx caters to both seasoned traders and newcomers by offering intuitive trading interfaces and a diverse array of assets. Verified clients also enjoy the advantage of high withdrawal limits.
TU Expert Verdict
IndoEx carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
Top-5 Crypto Exchanges Traders Prefer
IndoEx User Reviews
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IndoEx Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7 /10IndoEx received a 7/10 score for its trading fees. While IndoEx is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are IndoEx trading fees?
We analyzed IndoEx’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
IndoEx trading fees vs competitors
IndoEx Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.15 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.15 0.22 0.2 0.194 What are IndoEx deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0008 BTC 0.0029 ETH Does IndoEx offer P2P trading?
No, IndoEx does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology3.3 /10IndoEx received a score of 3.3/10, indicating a low level of security and regulatory compliance. This suggests that the platform may lack essential protections, and users should exercise extreme caution.
- Cold wallet storage
- No successful hacks history
- Not government-regulated
- No facial recognition
We also compared IndoEx against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
IndoEx Security Factors IndoEx Coinbase Kraken Tier-1 regulation NoYesYesGovernment-regulated NoYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA NoYesYesFacial recognition NoNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs IndoEx a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
IndoEx is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean IndoEx is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.
Is verification (KYC) mandatory at IndoEx?
Yes, KYC verification is mandatory at IndoEx. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is IndoEx available in the USA?
IndoEx is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.2.5 /10IndoEx received a 2.5/10 rating for its deposit and withdrawal services. IndoEx offers limited funding options and may charge fees, which could be inconvenient for many users.
- No deposit fees
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers not available
- No P2P transfer option
Deposit and withdrawal options
IndoEx supports the following deposit and withdrawal options: Crypto.
IndoEx Deposit and withdrawal options vs competitors
IndoEx Coinbase Kraken Bank transfers NoYesYesBank card NoYesYesCrypto YesYesYesPayPal NoYesYesWhat is IndoEx minimum deposit?
The minimum deposit at IndoEx is 0 USD/USDT or 9 BTC. The minimum trade size is 0 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
IndoEx minimum deposit vs competitors
IndoEx Coinbase Kraken Minimum deposit, USD or USDT 0 10 10 Minimum deposit, BTC 9 1 1 Minimum trade amount, USD/USDT 0 2 1 Does IndoEx support fiat money?
IndoEx does not support fiat currencies; only cryptocurrencies are accepted.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.1 /10IndoEx received a score of 1/10 in this category, indicating a modest offering of assets and markets. While IndoEx covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Other supported products
- Prediction markets are not supported
- Only 70 supported coins
IndoEx supported coins and markets vs competitors
We compared IndoEx with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
IndoEx Coinbase Kraken Supported coins 70 400+ 400+ Futures/Perpetual contracts NoYesYesOptions NoNoNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO IndoEx passive income options vs competitors
We also compared IndoEx with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Customer Support
Score:We evaluated Customer Support at IndoEx based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria3.1 /10IndoEx provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- 24/7 customer support available
- Customer support available through standard contact channels
- Live chat support unavailable
- No dedicated help center
IndoEx Support Channels vs Competitors
IndoEx Coinbase Kraken Live Chat NoYesYesEmail Support YesNoNoPhone Support NoNoNoTicket System NoYesYes24/7 Support YesYesYesHelp Center / FAQ NoYesYesMultilingual Support NoYesYesContacts Official site https://www.indoex.io/ Contacts support@indoex.io
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FAQs
How safe is IndoEx as a cryptocurrency exchange?
IndoEx has a safety score of 3.3/10, indicating a relatively low level of security and regulatory compliance. The exchange is not tier-1 or government-regulated and does not offer an investor protection fund or 2FA, but it does use cold wallet storage and has no history of successful hacker attacks.
What deposit and withdrawal methods are available at IndoEx?
IndoEx supports deposits and withdrawals in cryptocurrencies only and does not accept bank transfers, bank cards, PayPal, or Google Pay. The exchange charges no deposit fees, but its overall deposit and withdrawal services received a rating of 2.5/10 due to limited funding options and potential fees.
What do user reviews say about IndoEx?
IndoEx has a user satisfaction score of 6/10 based on 3 user reviews. All of these reviews are 3-star ratings, which indicates a mixed perception of the exchange’s services according to user reviews.
What coins and markets are supported on IndoEx?
IndoEx supports trading in 70 cryptocurrencies and covers basic trading functions. The exchange does not support fiat currencies, NFTs, futures, perpetual contracts, options, tokenized assets, traditional finance perpetuals, prediction markets, or passive income tools such as staking, yield farming, or copy trading.
How does customer support work at IndoEx?
IndoEx has a customer support score of 3.1/10, reflecting below-average accessibility and responsiveness. Support is available 24/7 via email only, with no live chat, phone support, ticket system, help center/FAQ, or multilingual support.
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