Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- 30 crypto-to-fiat and crypto-to-crypto trading pairs are available;
- Fast order execution with no significant slippage;
- Competitive trading fees;
- HSK token rewards are available for various actions, including registration, trading, and referring new clients;
- Professional traders are eligible for various incentives, including phone trading or dedicated manager support;
- 24/7 technical support accessible via email, live chat, and tickets;
- Fee-free cryptocurrency deposits and withdrawals, with transactions processed within 10 minutes;
- License from the Hong Kong Securities and Futures Commission (SFC) ensures client funds and data protection.
- No passive income options;
- Fiat withdrawals are subject to fees;
- No leverage.
HashKey Exchange provides access to spot trading 20 cryptocurrencies, as well as USD and HKD. Fees depend on trading volume, starting at 0.15%. By increasing their VIP level, traders can significantly reduce fees. Trades are executed through a browser platform and mobile applications for iOS and Android. Fiat deposits and withdrawals are processed via bank transfers, using Visa and Mastercard. Withdrawals are subject to an exchange fee.
TU Expert Verdict
HashKey Exchange carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
Top-5 Crypto Exchanges Traders Prefer
HashKey Exchange User Reviews
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HashKey Exchange Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.3 /10HashKey Exchange received a 3/10 score for its commission structure, indicating that its fees are higher than the market average based on an evaluation of over 100 cryptocurrency exchanges.
- No deposit fee
- Spot fee above industry average
What are HashKey Exchange trading fees?
We analyzed HashKey Exchange’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
HashKey Exchange trading fees vs competitors
HashKey Exchange Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.29 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.29 0.22 0.2 0.194 What are HashKey Exchange deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0001 BTC 0.0009 ETH Does HashKey Exchange offer P2P trading?
No, HashKey Exchange does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology6.8 /10With a 6.8/10 score, HashKey Exchange demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- Cold wallet storage
- 2FA
- Government-regulated
- No successful hacks history
- Not tier-1 regulated
- No investor protection fund
- No facial recognition
We also compared HashKey Exchange against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
HashKey Exchange Security Factors HashKey Exchange OKX Coinbase Tier-1 regulation NoNoYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs HashKey Exchange a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
HashKey Exchange is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
HashKey Exchange is authorized or licensed in accordance with local regulations in the following regions: Hong Kong.
Is verification (KYC) mandatory at HashKey Exchange?
Yes, KYC verification is mandatory at HashKey Exchange. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is HashKey Exchange available in the USA?
HashKey Exchange is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4 /10HashKey Exchange received a 4/10 rating for its deposit and withdrawal services. HashKey Exchange offers limited funding options and may charge fees, which could be inconvenient for many users.
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- No deposit fees
- Withdrawal fee applies
- No Google Pay option
Deposit and withdrawal options
HashKey Exchange supports the following deposit and withdrawal options: Bank transfers, Crypto.
HashKey Exchange Deposit and withdrawal options vs competitors
HashKey Exchange OKX Coinbase Bank transfers YesNoYesBank card NoYesYesCrypto YesYesYesPayPal NoNoYesWhat is HashKey Exchange minimum deposit?
The minimum deposit at HashKey Exchange is 1400 USD/USDT or 2 BTC. The minimum trade size is 10 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
HashKey Exchange minimum deposit vs competitors
HashKey Exchange OKX Coinbase Minimum deposit, USD or USDT 1400 10 10 Minimum deposit, BTC 2 5 1 Minimum trade amount, USD/USDT 10 1 2 Does HashKey Exchange support fiat money?
HashKey Exchange supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.2.5 /10HashKey Exchange received a score of 2.5/10 in this category, indicating a modest offering of assets and markets. While HashKey Exchange covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Staking available
- Fiat currencies supported
- Copy trading not available
- Crypto options not available
HashKey Exchange supported coins and markets vs competitors
We compared HashKey Exchange with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
HashKey Exchange OKX Coinbase Supported coins 26 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO HashKey Exchange passive income options vs competitors
We also compared HashKey Exchange with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
HashKey Exchange OKX Coinbase Staking YesYesYesYield farming NoYesYesCopy trading NoYesNo -
Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.5.3 /10HashKey Exchange received a score of 5.3/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Advanced tools and automation with API
- Mobile indicators allowed
- App data protection with 2FA
- No trading bots for traders
- No standalone desktop access
Trading apps
HashKey Exchange provides web and mobile apps for both Android and iOS users, with an average rating of 3 on the App Store and 3.5 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the HashKey Exchange platform is for mobile use.
HashKey Exchange OKX Coinbase 2FA YesYesYesFace ID NoYesNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoYesNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes HashKey Exchange offer a desktop app?
No, HashKey Exchange does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does HashKey Exchange offer advanced charting with TradingView integration?
No, HashKey Exchange does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at HashKey Exchange based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria2.1 /10HashKey Exchange demonstrates a low level of customer support, with significant limitations in communication options, availability, or self-service resources.
In TU testing, the exchange received a poor overall support score, indicating substantial gaps in its customer assistance infrastructure. Users who require accessible and timely support should take these limitations into account.
- Support ticket system available
- 24/7 customer support available
- Comprehensive help center available
- Limited language support
- Phone support unavailable
HashKey Exchange Support Channels vs Competitors
HashKey Exchange OKX Coinbase Live Chat YesNoYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Official site https://www.hashkey.com/
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