How we tested INX

Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.

Learn more about our methodology and editorial policies.

Pros & Cons

  • Full regulatory compliance, including licenses from SEC (The U.S. Securities and Exchange Commission), FINRA (The Financial Industry Regulatory Authority), and Money Transmitter in most U.S. states.
  • Ability to trade both security tokens and cryptocurrencies on one platform.
  • High standards of security and protection of user funds.
  • The platform offers Token-as-a-Service, providing everything necessary for the quick and easy issuance of digital security tokens for capital raising.
  • The platform offers a limited number of cryptocurrencies for trading.
  • The focus is primarily on security token trading, which might be less appealing to purely cryptocurrency traders.

INX is the world's first fully regulated platform combining investments and trading of security tokens, cryptocurrencies, and capital raising services. The platform provides access to trading Bitcoin, Ethereum, and other cryptocurrencies, as well as SEC-registered security tokens available for 24/7 trading. In 2021, INX conducted the world's first SEC-registered digital security IPO, raising $84 million from over 7,250 retail and institutional investors.

TU Expert Verdict

Chief Analytics Officer

INX carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.

INX provides access to trading Bitcoin, Ethereum, and 26 additional cryptocurrencies, alongside SEC-registered security tokens, through its proprietary browser platform INX.One. The platform combines full regulatory compliance, holding Tier-1 licenses from the U.S. Securities and Exchange Commission and FINRA, with a unified account setup. INX enables bank transfers, cards, and crypto deposits or withdrawals, and supports both institutional and retail investor participation. Its security framework includes two-factor authentication and cold wallet storage, and the platform specializes in capital raising via security token issuance and secondary listings.

However, a notable drawback is the limited number of supported coins and the absence of crypto futures, staking, or copy trading. Additional disadvantages include higher-than-average spot trade fees and a minimum deposit of $1,000, which may not suit those seeking low entry requirements or broader asset choice. INX may be best suited to investors who prioritize regulatory status and security, rather than traders looking for low fees or a wide altcoin selection.

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INX User Reviews

Score:
The administration of the website shall not be liable for the accuracy of the reviews and does not have the technical ability to check the reviews for accuracy, as well as establish whether the authors of the reviews are indeed the customers of a specific company.
8.7 /10
3 total
  • 5-star
    33%
  • 4-star
    67%
  • 3-star
    0%
  • 2-star
    0%
  • 1-star
    0%
ikeamarketing
1 year ago

INX attracted me with the possibility of trading both cryptocurrencies and security tokens. The platform has all the necessary licenses and strictly adheres to regulatory requirements, which is a key factor for me as a trader. The platform's security system is top-notch, and the interface is very user-friendly and intuitive. I especially liked that I could trade and manage my assets from one account. I recommend INX to anyone looking for a reliable and transparent trading platform.

shiva36212
1 year ago

The INX platform pleasantly surprised me with its transparency and security. I especially liked the opportunity to participate in the issuance of security tokens (Token-as-a-Service), allowing me to invest in new projects with a high degree of security. The help system and user-friendly interface made my experience with the platform very enjoyable. Client support is always top-notch, which is very important to me as an investor.

rohrbacher
1 year ago

INX was a revelation to me due to its high level of security and regulation. As a trader, I appreciate that the platform has SEC and FINRA licenses, which gives me confidence in the safety of my funds. I also like the ability to trade both cryptocurrencies and security tokens on one platform, simplifying the management of my assets. The user-friendly interface and client service support made my experience with the platform very pleasant. I recommend it to anyone looking for a reliable and transparent trading platform.

  • INX Commissions and Fees

    Score:
    This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.
    4.5 /10

    INX received a 4.5/10 score for its commission structure, indicating that its fees are higher than the market average based on an evaluation of over 100 cryptocurrency exchanges.

    • No deposit fee
    • Spot fee above industry average

    What are INX trading fees?

    We analyzed INX’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

    INX trading fees vs competitors

    INX Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges
    Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.3 0.22 0.1 0.15
    Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.4 0.22 0.2 0.194

    What are INX deposit and withdrawal fees?

    Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0-3.75
    Withdrawal fee, % 0.0005 ВТС 0.013 ETH

    Does INX offer P2P trading?

    No, INX does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.

  • Regulation and Safety

    Score:
    Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology
    9.8 /10

    INX has earned a rating of 9.8/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.

    • Tier-1 regulation
    • No successful hacks history
    • Government-regulated
    • 2FA
    • Cold wallet storage
    • U.S-regulated
    • No facial recognition
    • No investor protection fund

    We also compared INX against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

    INX Security Factors
    INX OKX Coinbase
    Tier-1 regulation
    Yes
    No
    Yes
    Government-regulated
    Yes
    Yes
    Yes
    Investor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform.
    No
    Yes
    Yes
    2FA
    Yes
    Yes
    Yes
    Facial recognition
    No
    Yes
    No
    Cold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks.
    Yes
    Yes
    Yes
    Successful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record.
    No
    No
    Yes

    Is INX a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.

    INX is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.

    Is verification (KYC) mandatory at INX?

    Yes, KYC verification is mandatory at INX. You will need to complete the verification process before you can open an account and access the platform's full range of services.

    Is INX available in the USA?

    Yes, INX is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.

  • Deposit and Withdrawal

    Score:
    We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.
    7.5 /10

    INX received a 7.5/10 rating for its deposit and withdrawal services. While INX covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.

    • Bank cards accepted for instant deposits
    • Bank transfers for deposits and withdrawals
    • Many cryptocurrencies for deposits and withdrawals
    • Google Pay supported
    • Withdrawal fee applies
    • No PayPal option
    • No P2P transfer option

    Deposit and withdrawal options

    INX supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto, Google Pay, Apple Pay.

    INX Deposit and withdrawal options vs competitors

    INX OKX Coinbase
    Bank transfers
    Yes
    No
    Yes
    Bank card
    Yes
    Yes
    Yes
    Crypto
    Yes
    Yes
    Yes
    PayPal
    No
    No
    Yes

    What is INX minimum deposit?

    The minimum deposit at INX is 1000 USD/USDT or 0 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.

    INX minimum deposit vs competitors

    INX OKX Coinbase
    Minimum deposit, USD or USDT 1000 10 10
    Minimum deposit, BTC 0 5 1
    Minimum trade amount, USD/USDT 1 1 2

    Does INX support fiat money?

    INX supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.

  • Supported Coins & Markets

    Score:
    Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.
    1.5 /10

    INX received a score of 1.5/10 in this category, indicating a modest offering of assets and markets. While INX covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.

    • Fiat currencies supported
    • Other supported products
    • Copy trading not available
    • NTFs not available

    INX supported coins and markets vs competitors

    We compared INX with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

    INX OKX Coinbase
    Supported coins 28 600+ 400+
    Futures/Perpetual contracts
    No
    Yes
    Yes
    Options
    No
    Yes
    No
    NFTs
    No
    Yes
    Yes
    Tokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate.
    No
    Yes
    Yes
    TradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities.
    No
    Yes
    Yes
    Prediction Markets Markets where users trade contracts based on the outcomes of future events.
    No
    No
    No
    Other Assets
    No
    No
    Pre-IPO

    INX passive income options vs competitors

    We also compared INX with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

    INX OKX Coinbase
    Staking
    No
    Yes
    Yes
    Yield farming
    No
    Yes
    Yes
    Copy trading
    No
    Yes
    No
  • Customer Support

    Score:
    We evaluated Customer Support at INX based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria
    4.6 /10

    INX provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.

    During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.

    • Support ticket system available
    • Comprehensive help center available
    • 24/7 customer support available
    • Email support unavailable
    • Phone support unavailable

    INX Support Channels vs Competitors

    INX OKX Coinbase
    Live Chat
    No
    No
    Yes
    Email Support
    No
    No
    No
    Phone Support
    No
    No
    No
    Ticket System
    Yes
    Yes
    Yes
    24/7 Support
    Yes
    Yes
    Yes
    Help Center / FAQ
    Yes
    Yes
    Yes
    Multilingual Support
    No
    No
    Yes
    Contacts
    Official site https://www.inx.co/

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