Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Native DFT token for trading, investing, and reducing fees;
- Wide choice of cryptocurrencies and perpetual contracts;
- Leveraged trading and loans against portfolio assets;
- Reduced fees for higher trading volumes;
- TradingView-powered web platform;
- Low minimum deposit requirements for crypto and fiat currencies;
- Diverse investment solutions and passive income options.
- Lack of a demo account and educational resources for novice traders;
- No support for algorithmic trading;
- High minimum crypto deposit for high-yield investment solutions.
DigiFinex is a global cryptocurrency exchange established in 2017 with headquarters in Singapore. The exchange operates in multiple jurisdictions, including Hong Kong, Australia, the U.S., Taiwan, Malaysia, and other countries. With over 6.4 million spot and margin traders, DigiFinex offers a wide range of services, including trading over 700 cryptocurrencies, derivatives, and ETFs, as well as passive income options and crypto-backed loans. Due to regulatory restrictions, DigiFinex's services may not be available to residents of the U.S., Singapore, and China. In April 2023, DigiFinex expanded its operations to Canada with the launch of DigiFinex.CA, a platform tailored to the needs of Canadian traders.
TU Expert Verdict
DigiFinex demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
DigiFinex User Reviews
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3-star
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DigiFinex Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.4.8 /10DigiFinex received a 4.8/10 score for its commission structure, indicating that its fees are higher than the market average based on an evaluation of over 100 cryptocurrency exchanges.
- Spot fee below industry average
- No deposit fee
- Futures fees above industry average
- Withdrawal fee may be applied
What are DigiFinex trading fees?
We analyzed DigiFinex’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
DigiFinex trading fees vs competitors
DigiFinex Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.15 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.2 0.22 0.2 0.194 Futures, maker fee(%) 0.1 0 0 0.024 Futures, taker fee(%) 0.2 0 0.053 What are DigiFinex deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % Network fees Does DigiFinex offer P2P trading?
No, DigiFinex does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology10 /10DigiFinex has earned a rating of 10/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.
- Tier-1 regulation
- Cold wallet storage
- Government-regulated
- Facial recognition
- Investor protection fund
- No successful hacks history
- Not U.S regulated
We also compared DigiFinex against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
DigiFinex Security Factors DigiFinex Coinbase Kraken Tier-1 regulation YesYesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. YesYesNo2FA YesYesYesFacial recognition YesNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs DigiFinex a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
DigiFinex is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.
Is verification (KYC) mandatory at DigiFinex?
Yes, KYC verification is mandatory at DigiFinex. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is DigiFinex available in the USA?
DigiFinex is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.5.5 /10DigiFinex received a 5.5/10 rating for its deposit and withdrawal services. While DigiFinex covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- No deposit fees
- Bank transfers for deposits and withdrawals
- Many cryptocurrencies for deposits and withdrawals
- Bank cards accepted for instant deposits
- No P2P transfer option
- No Google Pay option
- No PayPal option
Deposit and withdrawal options
DigiFinex supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.
DigiFinex Deposit and withdrawal options vs competitors
DigiFinex Coinbase Kraken Bank transfers YesYesYesBank card YesYesYesCrypto YesYesYesPayPal NoYesYesWhat is DigiFinex minimum deposit?
The minimum deposit at DigiFinex is 10 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
DigiFinex minimum deposit vs competitors
DigiFinex Coinbase Kraken Minimum deposit, USD or USDT 10 10 10 Minimum deposit, BTC 1 1 1 Minimum trade amount, USD/USDT 1 2 1 Does DigiFinex support fiat money?
DigiFinex supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, EUR.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.8 /10DigiFinex received a score of 8/10 in this category, highlighting its excellent selection of tradable assets and market access. DigiFinex supports 700 coins and caters to various trading types, making it a strong choice for both active traders and long-term investors.
- Fiat currencies supported
- 700 supported coins
- NFTs available
- Yield farming not available
- No TradFi perpetual futures trading
DigiFinex supported coins and markets vs competitors
We compared DigiFinex with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
DigiFinex Coinbase Kraken Supported coins 700 400+ 400+ Futures/Perpetual contracts YesYesYesOptions NoNoNoNFTs YesYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO DigiFinex passive income options vs competitors
We also compared DigiFinex with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.6.6 /10DigiFinex received a score of 6.6/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Mobile indicators allowed
- Strategy sharing with Copy Trading
- Advanced tools and automation with API
- App data protection with 2FA
- No access to TradingView features
- iOS App score 3.7
- Android App score below 4 points
Trading apps
DigiFinex provides web and mobile apps for both Android and iOS users, with an average rating of 3.7 on the App Store and 3.5 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the DigiFinex platform is for mobile use.
DigiFinex Coinbase Kraken 2FA YesYesYesFace ID YesNoNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes DigiFinex offer a desktop app?
No, DigiFinex does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does DigiFinex offer advanced charting with TradingView integration?
No, DigiFinex does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at DigiFinex based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria6.2 /10DigiFinex offers a moderate level of customer support, covering basic communication channels and assistance options.
In TU testing, the exchange showed mixed results in support accessibility and responsiveness. Certain limitations in contact options, availability, or support resources may make it less convenient for users requiring immediate assistance.
- Live chat support available
- Multilingual customer support
- Support ticket system available
- Phone support unavailable
- Email support unavailable
DigiFinex Support Channels vs Competitors
DigiFinex Coinbase Kraken Live Chat YesYesYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support YesYesYesContacts Official site https://www.digifinex.com/en-ww
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FAQs
What trading fees does DigiFinex charge on spot and futures markets?
DigiFinex charges spot trading fees of 0.15% for maker orders and 0.2% for taker orders, which are below the industry average for spot trading. For futures trading, the maker fee is 0.1% and the taker fee is 0.2%, and a withdrawal fee based on network fees may apply, while deposits are free.
What are the deposit and withdrawal options and minimum deposit at DigiFinex?
DigiFinex supports deposits and withdrawals via bank transfers, bank cards, and cryptocurrencies, with no deposit fees and a minimum deposit of 10 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, and the exchange supports fiat currencies including USD and EUR for trading and account funding.
What do user reviews say about DigiFinex?
DigiFinex has a user satisfaction score of 5.8/10 based on 12 reviews, with most ratings clustered in the mid-range. According to user reviews, 92% of ratings are 3 stars and 8% are 2 stars, indicating generally mixed impressions of the exchange.
Which coins and markets are available on the DigiFinex cryptocurrency exchange?
DigiFinex supports 700 coins and offers access to futures and perpetual contracts, as well as NFTs, but does not provide options, tokenized assets, TradFi perpetuals, or prediction markets. The exchange also offers staking and copy trading as passive income options, while yield farming is not available.
How is customer support organized at DigiFinex?
DigiFinex provides customer support through live chat, a ticket system, and email, with 24/7 availability and a help center/FAQ. The exchange also offers multilingual support but does not provide phone support, and its overall customer support score is 6.2/10.
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The DigiFinex platform is really convenient for mobile work - there are rarely any application slips or crashes. It would be useful to add more automatic tools for analysis, otherwise everything has to be done manually.
Платформа DigiFinex правда удобна для мобильной работы — редко встречаются подвисания или вылеты приложения. Было бы полезно добавить больше автоматических инструментов для анализа, иначе всё приходится делать вручную.