Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Minimum deposit is USD 1 in cryptocurrency equivalent;
- Low fees even with small trading volumes;
- No restrictions on strategies – you can trade on your own or using built-in bots;
- Wide selection of crypto assets, including for margin trading;
- High security: license of a US regulator, holding funds in cold wallets;
- Diversity of trading bots and no addition fees for using them;
- 2FA (two-factor authentication).
- No fiat deposit and withdrawal options;
- Referral awards are given only for users with trading volume of USD 20,000 or more;
- Uninformative responses of customer support.
Pionex is a cryptocurrency exchange launched in 2019 in Singapore. It operates under the Money Services Business (MSB) license issued by FinCEN, a US regulatory authority, with such world-known exchanges as Huobi and Binance also operating under its license. Pionex is currently one of the fastest growing platforms in Asia with a daily trading volume exceeding USD 30 million. Over 100,000 traders from all across the world use the services of the exchange. Pionex offers manual and automated cryptocurrency trading, including with leverage. The clients of the exchange have access to trading over 300 trading pairs, liquidity from the largest international exchanges and 16 types of built-in bots.
TU Expert Verdict
I can confidently recommend Pionex — it is a highly trusted company that I have personally tested and verified. Its trading conditions and user feedback show that most traders are satisfied, and my own experience confirms its solid and consistently reliable performance.
Top-5 Crypto Exchanges Traders Prefer
Pionex User Reviews
-
5-star
0%
-
4-star
0%
-
3-star
70%
-
2-star
10%
-
1-star
20%
-
Pionex Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7.5 /10Pionex received a 7.5/10 score for its trading fees. While Pionex is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Pionex trading fees?
We analyzed Pionex’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Pionex trading fees vs competitors
Pionex Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.05 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.05 0.22 0.2 0.194 What are Pionex deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0005 BTC 0.005 ETH Does Pionex offer P2P trading?
Yes, Pionex offers a P2P trading platform. We have provided the fees for these transactions and compared them with competitors.Pionex P2P Fees Pionex MaiCoin MAX BTSE P2P maker fee (%) 0,05 0,1 0,01 P2P taker fee (%) 0,05 0,15 0,05 -
Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology9.8 /10Pionex has earned a rating of 9.8/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.
- 2FA
- U.S-regulated
- Tier-1 regulation
- Cold wallet storage
- Government-regulated
- No successful hacks history
- No investor protection fund
- No facial recognition
We also compared Pionex against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Pionex Security Factors Pionex Coinbase Kraken Tier-1 regulation YesYesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA YesYesYesFacial recognition NoNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs Pionex a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Pionex is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.
Is verification (KYC) mandatory at Pionex?
Yes, KYC verification is mandatory at Pionex. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Pionex available in the USA?
Pionex is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
-
Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.3.5 /10Pionex received a 3.5/10 rating for its deposit and withdrawal services. Pionex offers limited funding options and may charge fees, which could be inconvenient for many users.
- P2P for flexible transfers
- Many cryptocurrencies for deposits and withdrawals
- No deposit fees
- Withdrawal fee applies
- No Google Pay option
Deposit and withdrawal options
Pionex supports the following deposit and withdrawal options: Crypto.
Pionex Deposit and withdrawal options vs competitors
Pionex Coinbase Kraken Bank transfers NoYesYesBank card NoYesYesCrypto YesYesYesPayPal NoYesYesWhat is Pionex minimum deposit?
The minimum deposit at Pionex is 1 USD/USDT or 5 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Pionex minimum deposit vs competitors
Pionex Coinbase Kraken Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 5 1 1 Minimum trade amount, USD/USDT 1 2 1 Does Pionex support fiat money?
Pionex supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.
-
Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.4 /10Pionex received a score of 4/10 in this category, indicating a modest offering of assets and markets. While Pionex covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- Trading tokenized real-world assets
- Access to TradFi perpetual futures on stocks and indices
- Staking not available
- Copy trading not available
Pionex supported coins and markets vs competitors
We compared Pionex with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Pionex Coinbase Kraken Supported coins 386 400+ 400+ Futures/Perpetual contracts NoYesYesOptions NoNoNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. YesYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. YesYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO Pionex passive income options vs competitors
We also compared Pionex with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
-
Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.7 /10Pionex received a score of 7/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Android app score 4.3
- Automated trading with bots
- App data protection with 2FA
- Advanced tools and automation with API
- No standalone desktop access
- No access to TradingView features
- Advanced orders not available
Trading apps
Pionex provides web and mobile apps for both Android and iOS users, with an average rating of 4.4 on the App Store and 4.3 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Pionex platform is for mobile use.
Pionex Coinbase Kraken 2FA YesYesYesFace ID NoNoNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots YesNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Pionex offer a desktop app?
No, Pionex does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Pionex offer advanced charting with TradingView integration?
No, Pionex does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
-
Customer Support
Score:We evaluated Customer Support at Pionex based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria9.2 /10Pionex demonstrates a high level of customer support, offering multiple communication channels, convenient access to assistance, and comprehensive support resources.
In TU testing, the exchange performed well in support availability and response speed. Users have access to a reliable support infrastructure for resolving account, deposit, withdrawal, and trading-related questions.
- 24/7 customer support available
- Comprehensive help center available
- Support ticket system available
- Phone support unavailable
- Email support unavailable
Pionex Support Channels vs Competitors
Pionex Coinbase Kraken Live Chat YesYesYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support YesYesYesContacts Foundation date 2019 Registration address Singapore, Central Region, Singapore Official site https://www.pionex.com/ Contacts service@pionex.com
Best Pionex Alternatives
Articles that may help you
-
#For Beginners
Minimum deposit on Pionex: amount and funding methods
November 2026 Andrey Mastykin -
#For Beginners
What is Pionex Maximum Leverage? Pionex Leverage Guide (2026)
November 2026 Parshwa Turakhiya -
#For Beginners
Is Pionex Safe, Secure & Regulated in 2026?
November 2026 Andrey Mastykin -
#For Beginners
All Pionex Fees: Is It Cheap or Expensive?
October 2026 Andrey Mastykin -
#For Beginners
China’s Stablecoin Strategy: A Comprehensive Analysis
November 2026 Aleksandra Chaikina -
#For Beginners
Exodus Crypto Wallet Review: A Comprehensive Guide
November 2026 Oleg Tkachenko -
#For Beginners
Is Crypto Trading Profitable? Is Day Trading Crypto Worth It?
November 2026 Vuk Martin -
#For Beginners
5 Steps to Start Investing in Cryptocurrencies Successfully
November 2026 Parshwa Turakhiya -
#For Beginners
What Is Stellar Lumens (XLM) And Should You Invest
November 2026 Rinat Gismatullin
For those who are testing autotrading, it is convenient that there is no need to switch between different services. The partnership with pionex is tempting, but the participation threshold is high, not everyone will be able to withdraw the maximum. In general, the platform is for amateurs, but it is worth a try.
Для тех, кто тестирует автоторговлю, удобно, что не нужно переключаться между разными сервисами. Партнёрка у pionex заманчива, но порог участия высокий, далеко не каждый сможет вывести максимум. В целом платформа на любителя, но попробовать стоит.