Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- Relatively low commission for exchanging cryptocurrencies among its users. Average market commission for transactions with cryptocurrencies and fiat money.
- Guaranteed redemption of fan tokens by the exchange within 6 months.
- High partner reward of up to 25% of the referral commission.
- Opportunity to win coins when participating in draws.
- There is a commission for withdrawing money.
- A relatively small selection of trading assets.
The Bitci exchange is a regional cryptocurrency platform launched in Turkey in 2018. It offers a standard set of trading tools such as cryptocurrencies for active trading, including top coins and fan tokens as well as staking of their proprietary Bitcicoin. Trading is carried out through their browser platform, which is presented in three variations: a buy/sell terminal, a standard platform, and a platform for professional trading with charts and TradingView tools. The arsenal of trading instruments is more than 60 cryptocurrencies, the largest turnover — more than 50% — falls on Bitcicoin and fan tokens. The total daily turnover is 400-800 thousand USD. The exchange rating according to CoinMarketCap is 3.5 out of 10.
TU Expert Verdict
Bitci demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Bitci User Reviews
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Bitci Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7 /10Bitci received a 7/10 score for its trading fees. While Bitci is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Bitci trading fees?
We analyzed Bitci’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Bitci trading fees vs competitors
Bitci Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.1 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.2 0.22 0.2 0.194 What are Bitci deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0005 BTC 0.01 ETH Does Bitci offer P2P trading?
No, Bitci does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology6.8 /10With a 6.8/10 score, Bitci demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- 2FA
- No successful hacks history
- Cold wallet storage
- Government-regulated
- No facial recognition
- Not tier-1 regulated
- Not U.S regulated
We also compared Bitci against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Bitci Security Factors Bitci Coinbase Kraken Tier-1 regulation NoYesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA YesYesYesFacial recognition NoNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs Bitci a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Bitci is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
Bitci is authorized or licensed in accordance with local regulations in the following regions: Turkey.
Is verification (KYC) mandatory at Bitci?
Yes, KYC verification is mandatory at Bitci. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Bitci available in the USA?
Bitci is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.5.5 /10Bitci received a 5.5/10 rating for its deposit and withdrawal services. While Bitci covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- No deposit fees
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- Bank cards accepted for instant deposits
- No P2P transfer option
- No Google Pay option
- Withdrawal fee applies
Deposit and withdrawal options
Bitci supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.
Bitci Deposit and withdrawal options vs competitors
Bitci Coinbase Kraken Bank transfers YesYesYesBank card YesYesYesCrypto YesYesYesPayPal NoYesYesWhat is Bitci minimum deposit?
The minimum deposit at Bitci is 10 USD/USDT or 1 BTC. The minimum trade size is 5 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Bitci minimum deposit vs competitors
Bitci Coinbase Kraken Minimum deposit, USD or USDT 10 10 10 Minimum deposit, BTC 1 1 1 Minimum trade amount, USD/USDT 5 2 1 Does Bitci support fiat money?
Bitci supports fiat currency trading and account funding. The following fiat currencies are accepted: EUR, TRY.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.2.5 /10Bitci received a score of 2.5/10 in this category, indicating a modest offering of assets and markets. While Bitci covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- NFTs available
- Yield farming not available
- Crypto futures not available
Bitci supported coins and markets vs competitors
We compared Bitci with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Bitci Coinbase Kraken Supported coins 126 400+ 400+ Futures/Perpetual contracts NoYesYesOptions NoNoNoNFTs YesYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO Bitci passive income options vs competitors
We also compared Bitci with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.5.6 /10Bitci received a score of 5.6/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Advanced tools and automation with API
- Mobile indicators allowed
- App data protection with 2FA
- No trading bots for traders
- No access to TradingView features
Trading apps
Bitci provides web and mobile apps for both Android and iOS users, with an average rating of 3.9 on the App Store and 2.3 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Bitci platform is for mobile use.
Bitci Coinbase Kraken 2FA YesYesYesFace ID NoNoNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Bitci offer a desktop app?
No, Bitci does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Bitci offer advanced charting with TradingView integration?
No, Bitci does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at Bitci based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria3.3 /10Bitci provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- Support ticket system available
- Comprehensive help center available
- 24/7 customer support available
- Limited language support
- Email support unavailable
Bitci Support Channels vs Competitors
Bitci Coinbase Kraken Live Chat YesYesYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoYesYesContacts Foundation date 2018 Registration address Ortakent Yahşi Mah. Hortma Cad. No: 9 48400 Bodrum / Muğla Official site https://www.bitci.com/ Contacts support@bitci.com +90 850 255 48 48
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