Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- High liquidity and average daily trading volume of $200 million according to CoinMarketCap;
- No KYC (Know Your Client) procedure;
- 24/7 technical support;
- Trading underlying assets and derivatives is available;
- Client funds are held in cold wallets with multi-level authorization;
- Bonuses for new and existing clients, as well as trading competitions with prizes and fee discounts;
- Built-in copy trading service to automate the trading process.
- The choice of instruments for spot trading is not as diverse as with other exchanges;
- Limited choice of technical indicators in the mobile app as compared to the web platform;
- Only trades with futures can be copied, while the spot market is only available for active trading.
Zoomex, which positions itself as the House of Trading, was established in 2021. Its web platform and mobile apps allow its clients to trade derivatives and execute spot trades with cryptocurrencies. Every day, more than 1 million active traders use the exchange’s services. In general, over 2 million traders worldwide are registered with Zoomex. The exchange provides copy trading, CEX (Centralized Crypto Exchange), and DEX (Decentralized Exchange) on one platform, offers leverage up to 1:150 and allows traders to start with any convenient amount.
TU Expert Verdict
Zoomex demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Zoomex User Reviews
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5-star
17%
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4-star
33%
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3-star
50%
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2-star
0%
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1-star
0%
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Zoomex Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.7.8 /10Zoomex received a 7.8/10 score for its trading fees. While Zoomex is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- Futures fees below industry average
- Spot fee below industry average
- No deposit fee
- Withdrawal fee may be applied
- P2P fee applied
What are Zoomex trading fees?
We analyzed Zoomex’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Zoomex trading fees vs competitors
Zoomex Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.1 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.1 0.22 0.2 0.194 Futures, maker fee(%) 0.02 0 0 0.024 Futures, taker fee(%) 0.06 0 0.053 What are Zoomex deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0005 BTC Does Zoomex offer P2P trading?
No, Zoomex does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology5.3 /10With a 5.3/10 score, Zoomex demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- No successful hacks history
- Cold wallet storage
- 2FA
- Not U.S regulated
- No facial recognition
We also compared Zoomex against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Zoomex Security Factors Zoomex Coinbase Kraken Tier-1 regulation NoYesYesGovernment-regulated NoYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA YesYesYesFacial recognition NoNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs Zoomex a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Zoomex is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean Zoomex is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.
Is verification (KYC) mandatory at Zoomex?
Yes, KYC verification is mandatory at Zoomex. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Zoomex available in the USA?
Zoomex is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.5.5 /10Zoomex received a 5.5/10 rating for its deposit and withdrawal services. While Zoomex covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- Bank cards accepted for instant deposits
- No deposit fees
- No PayPal option
- Withdrawal fee applies
- No P2P transfer option
Deposit and withdrawal options
Zoomex supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.
Zoomex Deposit and withdrawal options vs competitors
Zoomex Coinbase Kraken Bank transfers YesYesYesBank card YesYesYesCrypto YesYesYesPayPal NoYesYesWhat is Zoomex minimum deposit?
The minimum deposit at Zoomex is 10 USD/USDT or 10 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Zoomex minimum deposit vs competitors
Zoomex Coinbase Kraken Minimum deposit, USD or USDT 10 10 10 Minimum deposit, BTC 10 1 1 Minimum trade amount, USD/USDT 1 2 1 Does Zoomex support fiat money?
Zoomex supports fiat currency trading and account funding. The following fiat currencies are accepted: USD, EUR.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.3.8 /10Zoomex received a score of 3.8/10 in this category, indicating a modest offering of assets and markets. While Zoomex covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Access to TradFi perpetual futures on stocks and indices
- Fiat currencies supported
- Crypto futures available
- Yield farming not available
- Crypto options not available
Zoomex supported coins and markets vs competitors
We compared Zoomex with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Zoomex Coinbase Kraken Supported coins 30 400+ 400+ Futures/Perpetual contracts YesYesYesOptions NoNoNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. YesYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. YesNoNoOther Assets NoPre-IPO Forex, IPO Zoomex passive income options vs competitors
We also compared Zoomex with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.6.2 /10Zoomex received a score of 6.2/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- App data protection with 2FA
- Advanced tools and automation with API
- Mobile indicators allowed
- No Face ID
- Advanced orders not available
Trading apps
Zoomex provides web and mobile apps for both Android and iOS users, with an average rating of 3.7 on the App Store and 3.7 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Zoomex platform is for mobile use.
Zoomex Coinbase Kraken 2FA YesYesYesFace ID NoNoNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Zoomex offer a desktop app?
No, Zoomex does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Zoomex offer advanced charting with TradingView integration?
No, Zoomex does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at Zoomex based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria9.8 /10Zoomex demonstrates a high level of customer support, offering multiple communication channels, convenient access to assistance, and comprehensive support resources.
In TU testing, the exchange performed well in support availability and response speed. Users have access to a reliable support infrastructure for resolving account, deposit, withdrawal, and trading-related questions.
- Support ticket system available
- Live chat support available
- 24/7 customer support available
- Phone support unavailable
- Email support unavailable
Zoomex Support Channels vs Competitors
Zoomex Coinbase Kraken Live Chat YesYesYesEmail Support YesNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoYesYesContacts Official site https://www.zoomex.com/en/ Contacts support@zoomex.com
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