Chase Review 2024
Minimum
deposit:
  • £1

Trading platform:

  • Proprietary online platform
  • Chase Mobile
Regulation:
  • FCA

Chase Review 2024

Updated:
Updated: October 06, 2023

5.65

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • £1

Trading platform:

  • Proprietary online platform
  • Chase Mobile
Leverage:
  • 1:1
Trading features:
  • Professional support of the traders is available, it is possible to trade automatically using JPMorgan advisor, there are no desktop platforms, you need to have an account at JPMorgan Chase Bank in order to open an investment account

Summary of Chase Trading Company

Chase is a moderate-risk broker with the TU Overall Score of 5.65 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Chase clients on our website, Traders Union expert Anton Kharitonov recommends users to thoroughly analyze pros and cons before opening an account with this broker as not all clients are satisfied with the company, according to reviews. Chase ranks 37 among 79 companies featured in the TU Ranking, which is based on the evaluation of 100+ criteria and a test on how to open an account.

Chase is an investor-oriented broker, while it is suitable for individual trading only for the US citizens.

Chase is an international financial holding company, which was created through mergers of several major banks in 2000. At the moment, Chase carries out brokerage activities through J.P. Morgan Europe Limited The company offers a wide range of instruments for trading at the stock exchanges. The company is headquartered in London. J.P. Morgan Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (124579) and the Prudential Regulation Authority.

💰 Account currency: GBP
🚀 Minimum deposit: 1 GBP
⚖️ Leverage: 1:1
💱 Spread: No
🔧 Instruments: Stocks, options, ETFs, mutual funds, fixed income instruments
💹 Margin Call / Stop Out: No

👍 Advantages of trading with Chase:

  • FCA regulation.
  • No minimum deposit requirement.
  • Online banking from JPMorgan Chase Bank enables users to perform online transfers for free.
  • Access to automatic investing using a robot advisor with an account balance of at least £500.
  • Zero commission for trading stocks, ETFs and bonds.

👎 Disadvantages of Chase:

  • No cryptocurrencies on the list of trading instruments.
  • No online chat.

Evaluation of the most influential parameters of Chase

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

4.43

/10

Regulation and safety The score for this parameter is based on the licenses a company holds. The higher the level of the license, the higher the score. Obtaining licenses in other jurisdictions also improves a broker’s score. We divide all licenses into three levels:

Level 1 jurisdictions (high level of trust): CFTC – USA, FINMA – Switzerland, FCA — UK, ASIC – Australia, CBI – Ireland, JFSA — Japan, MAS – Singapore, FMA — New Zealand, IIROC – Canada, SFC – Hong Kong.

Level 2 jurisdictions (medium level of trust): CySEC – Cyprus, FSCA – South Africa, CBRC – China, SEBI – India, ISA – Israel, SECT – Thailand, DFSA – United Arab Emirates

Level 3 jurisdictions (low level of trust): FSC – Belize, FSC – British Virgin Islands, FSC – Mauritius, VFSC – Vanuatu, SCB – The Bahamas, BMA – Bermuda, CIMA – Cayman Islands

7.11

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

6.75

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

6.53

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

6.69

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

7.05

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

7.27

/10

Geographic Distribution of Chase Traders

Popularity in

67.9%
GB
United Kingdom
12.7%
US
United States
3%
IN
India
4.4%
Others
Others

User Satisfaction i

18 comments
Total score:
6.7 /10

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Mumtaz268
2 years ago

Opened an account with Chase due to investment decisions. I myself have little understanding of the nuances of working in financial markets, so I am not ready for independent trading. With the help of JPMorgan's automatic advisor, you can invest in a huge number of assets. I, of course, started with a minimum allowable amount of 500 £. The robot itself picked up an investment portfolio for this amount. The description of the adviser's work states that the selection is based on an analysis of 1000 possible scenarios, so I hope for a favorable result. If this way of investing lives up to expectations, then I will add another 500 £ to the deposit. Reviews of the JPMorgan 50/50 adviser, I will wait for the results.

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munachim
2 years ago

I do not want to praise Chase, as I believe that everyone should independently select a brokerage office. But I want to share my experience of cooperation with this company. The number of instruments is simply overwhelming - more than 5,500 instruments are available for investment. Plus, you can use an advisor robot to trade in an automated mode. To receive passive income, I joined an affiliate network. The income here, of course, is small, because the number of refs is limited. And they pay only 50 £ for each. However, I do not consider the affiliate program as my main source of income, so the proposed conditions are quite satisfactory for me.

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rogerdsilvia
2 years ago

I registered on the Chase platform when I moved to the States for permanent residence. Here, this broker is popular because people use not only its services for trading in financial markets but also its banking products. I just didn't like the fact that there is no Russian-language version on the site (only English and Spanish). My English is still quite mediocre, so I had to use the services of an online translator to understand some of the nuances of trading. But I think these are trifles.

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akhan004
2 years ago

As such, I have no complaints about Chase. I have been using the platform of this broker for about six months, so my opinion about the broker has already been formed. On the negative side, I can note the absence of an online chat and a minimum balance of £15,000 (if less, you will have to pay for service every month). However, in fairness, it should be noted that the level of customer service is high here. Even without online chat, managers usually respond within five minutes. There is no desktop version of the terminal, but the mobile application is not bad — it's fully functional and has an intuitive interface.

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dodi
2 years ago

I work fine with Chase. Everything is fair and according to the rules. We had no major misunderstandings with him, although we have been working for 5 months already.

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cyfobull
2 years ago

I am pleased with my cooperation with Chase. I use JPMorgan advisor on this platform to conduct automated trading. The great thing is that the robot develops an individual strategy that is based on economic trends and the latest data on the stock markets. Yes, the deals are not always profitable, but in general, I am a plus. And it should also be noted that for inexperienced investors like me, there is the support of qualified consultants. The broker has recruited professionals to his team, and you can completely rely on them.

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nileshpavtekar86
2 years ago

Although the broker has good conditions for trading and investing, its requirement of a minimum account balance of £15,000 disturbs me. I trade in small amounts, on a deposit of about £5,000. Also, you have to pay £35 a month for service. It seems like a small amount, but for a year it reaches about £400. If the broker removed this requirement, I would have no complaints. The author's platform is really gorgeous, it has all the necessary analytics and a wide range of charts and diagrams is presented to assess the market situation.

Expert Review of Chase

Chase (Chase.com) offers type account types: standard and retirement. The latter can be of two types depending on the taxation method. The minimum balance on any account must be £15,000, otherwise the broker charges a £35 monthly service fee. A proprietary platform with user-friendly interface, a wide line of diagrams and charts is offered to the traders.

The clients of Chase.com (Chase) brokerage company can conduct automated trading using a JPMorgan advisor. The robot builds an individual investment strategy based on the latest information about the stock markets and economic trends. Inexperienced traders and investors can regularly receive support of qualified consultants.

The biggest drawback of Chase is that the private traders, who are not tax residents of the U.S. are not allowed to trade. Also among the negative reviews of the clients of the brokerage company, there are complaints about the lack of online chat and the minimum account balance limitation. In addition to the website in English, the traders can also view its Spanish language version.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of Chase’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets, and Products of the Broker

Chase offers its clients an opportunity to invest their capital in over 5,000 financial instruments, including using the Robo-Advisor.

Chase innovative solution — investment with JPMorgan advisor

The robot offered by Chase checks the options of how the market volatility may impact the instruments the investor invests money into using 1,000 scenarios. After this, the client gets a professionally built investment portfolio, which will be automatically rebalanced in the future. The minimum amount to start investing with a robot advisor is as little as £500. The company offers services in four main areas:

  • Savings and investment solutions for small businesses.

  • Corporate strategies for raising capital, including syndication.

  • Asset management and ready financial solutions for medium and large organizations.

  • Work with multi-active investment and retirement solutions.

Chase offers the Markets & Securities service on primary brokerage servicing and risk management, which also ensures administration and accounting.

Important!

If you are a large investor and plan on investments over £10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Chase’s affiliation program

  • Referral program — the broker pays £50 to a partner for each new client, who registers on the referral link. The number of referred clients is limited to 10 people per year.

In order to participate in the program, a user needs to submit an application on the broker’s website and receive a unique link, which will be used by potential clients to register in the future.

Trading Conditions for Chase Users

Chase offers online trading on the website or in a Case Mobile app with zero commission on a wide selection of stocks, ETFs and mutual funds. At the client’s wish, there is support provided on the trades, it is possible to trade automatically using a JPMorgan advisor. The minimum deposit for all account types is £0. For investing with the robot advisor, you will need to deposit at least £500 on your account.

£1

Minimum
deposit

1:1

Leverage

24/7

Support

💻 Trading platform: Proprietary online platform, Chase Mobile
📊 Accounts: General Investment, Traditional IRA, Roth IRA
💰 Account currency: GBP
💵 Replenishment / Withdrawal: Online banking by JPMorgan Chase Bank, wire transfer via other financial institutions
🚀 Minimum deposit: 1 GBP
⚖️ Leverage: 1:1
💼 PAMM-accounts: No
📈️ Min Order: No data
💱 Spread: No
🔧 Instruments: Stocks, options, ETFs, mutual funds, fixed income instruments
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No data
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: No
⭐ Trading features: Professional support of the traders is available, it is possible to trade automatically using JPMorgan advisor, there are no desktop platforms, you need to have an account at JPMorgan Chase Bank in order to open an investment account
🎁 Contests and bonuses: Yes (only for the holders of JPMorgan Chase Bank debit/credit cards)

Chase Commissions & Fees

Information
Traders Union experts have studied the trading conditions of the stock broker to reveal trading and non-trading commissions. The analysis has shown that the account service fee is not charged if the account balance is more than £15,000 or there is a linked Platinum Business Checking account. Otherwise, the monthly fee is £35. The brokerage commission on stocks, bonds and ETFs is zero, but the regulator, FINRA, charges transaction fees in the amount of £0.02-0.05. Trades on options are charged with £0.65 per contract. In case the trade is supported by a broker’s representative, £25 is charged per trade plus £0.65 per contract if the client trades options. Since the client opens an account at Chase bank, no fees are charged on deposits and withdrawals.
Account type Spread (minimum value) Withdrawal commission
General Investment from £1 No
Traditional IRA from £1 No
Roth IRA from £1 No

For withdrawals to third-party accounts, the recipient banks / intermediaries may charge additional commission. Traders Union analysts also compared commissions for trading stocks on Chase.com and other brokers with similar trading conditions. The results of the comparison are available in the table below.

Broker Average commission Level
Chase £1 Low
Charles Schwab $11 High
Ally Bank $4 Medium
Logo Chase
£1
$11
$4

Detailed Review of Chase

Chase offers independent and automated trading on all account types. Connecting a robo-advisor or support of the traders by the company’s consultants provides an opportunity for the traders with no experience to earn money on stock markets. Thanks to online banking, the clients can start trading immediately after completing the registration procedure, provided that they have a balance of funds in their own bank account.

Chase achievements in figures:

  • Over 4,500 offices in the U.S. and European countries.

  • Bank assets total GBP 2.5 trillion.

  • In 2020, over 5 billion transactions were processed on behalf of the clients.

Chase is a broker with comfortable conditions for traders with any level of training.

Chase is a brokerage company offering access to trading of over 5,000 financial instruments, including stocks, bonds, options and ETFs. The website of the company features access to economic news for fundamental analysis and the trading platform has proprietary indicators and diagrams built in, which allow you to develop your own strategy. User-friendly interface offers a wide set of functions of graphic instruments for building charts and technical levels.

Chase trading online platform is available on any device connected to the internet; it is compatible with all existing operating systems and works on all Internet browsers. The broker also developed a mobile app available for iOS and Android for the clients who don’t always have access to their desktop devices. It can be downloaded and installed on Google Play Market or App Store depending on the model of your phone.

Useful services offered by Chase:‌‌

  • Community & Leaders — a section with economic articles.

  • Money Matters — information on the types and methods of investment.

  • News & Stories — news and events section.

  • Indicators — indicators of technical market analysis, including proprietary ones, which are popular among traders.

  • Overview — detailed overview of pricing in trading with Chase.

Advantages:

1

The money kept on own bank accounts provides a possibility to the clients to perform transactions at any time of day and night.

2

Support of the trades by the company’s consultants is available. It is a useful feature for novice traders.

3

Automated trading is available.

4

Own regulation of performed trades.

5

Wide range of financial instruments with no broker commission charged.

6

Availability of a mobile app for trading on smartphones.

Position hedging is available. There are no limitations on the number of performed transactions for intraday trading.

How to Start Making Profits — Guide for Traders

Chase offers its clients three types of accounts. The choice of the account depends on the client and the assets he/she is interested in.

Account types:

Account Type
Description
General Investment
is an account for trading and investment. Transactions with stocks, options, bonds and ETFs are available. There is no minimum deposit requirement, but a client needs to have at least £500 on his/her account balance in order to connect to automatic trading using a robo-advisor. If the client pays £35 monthly subscription fee, the company provides a personal consultant, who assists in choosing the assets, provides information on the current situation in the stock markets and supports the trades in case the client selects phone dealing. There is a £0.65 commission fee per contract for trading options and additional £25 if the broker’s representative is involved. No trading commissions are charged on the trades involving stocks, bonds and ETFs (no-load).
Traditional IRA
a retirement brokerage account. It differs from General Investment by availability of preferences on the commissions. Taxation is performed prior to withdrawal of the money from the deposit.
Roth IRA
a retirement account with independent payment of taxes after the withdrawal of funds.

The broker does not have a demo account for test trading without the risk of financial losses.

In addition to independent trading, Chase offers assistance in performing trades and automatic trading, which makes the broker interesting not only to experienced traders, but also to the beginners.

Bonuses Paid by the Broker

Chase does not offer monetary or trading bonuses to the clients who open accounts for trading or investment. However, the company does offer bonuses for using Chase Freedom credit cards. At the moment, a client can get a £200 cash back, if he/she spends £500 on the purchases in the first three months from account opening.


Investment Education Online

Information

There is no special Education section on www.chase.com website. However, those who do possess stock market trading skills can find useful information in the FAQ section. In addition to answers to popular questions, there are also articles by professional traders and investors on the website.

Information provided in the FAQ section
Information lacking on the Chase website
Detailed description of the methods of investment
Trading basics
Broker’s trading conditions
Stock market glossary
Commissions and fees
Guidelines on how to work with the indicators
 
Trading platform description

After opening an account, you can use the recommendations of the personal managers on how to trade. Demo account is not available, which is why the consultant’s advice is the only way to get practical experience.

Security (Protection for Investors)

Information

J.P. Morgan Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority (124579) and the Prudential Regulation Authority.

Chase ensures protection of customer funds up to a total of £85,000 under the Financial Services Compensation Scheme. It is one of the most reliable UK's deposit guarantee scheme.

👍 Advantages

  • Personal data security
  • Protection against fraud
  • Provision of monthly reports
  • Expanded risk scoring

👎 Disadvantages

  • The funds are kept on the company’s internal accounts
  • Withdrawal only to the bank account

Withdrawal Options and Fees

  • Opening an internal bank account at Chase is one of the conditions of working with the broker. The money from the trading account is withdrawn to this bank account.

  • In order to withdraw funds, a client needs to fill out an application and send it to an email or fill out a form on the website.

  • Instant zero commission transfer is available via online banking. If the client transfers funds to another financial organization, the recipient bank / intermediary may charge a commission for payment processing.

Customer Support Service

Information

Technical support on security issues operates 24/7. Support to the clients on the issues related to trading is provided on working days from 08:00 am until 12:00 am, and on Saturdays and Sundays from 09:00 am until 6:00 pm. There is a separate contact number for relay calls made by deaf people or people with hearing impairment or speaking disability.

👍 Advantages

  • Possibility to communicate in a video chat
  • There are operators for the disabled people
  • Security service is available 24h
  • Support languages: English and Spanish
  • Fax is available

👎 Disadvantages

  • No online chat
  • No 24h support

The following methods of contacting customer support are available:

  • A phone call at the numbers specified on the website;

  • Fax;

  • Email;

  • Feedback form.

Not only registered users, but also traders without registration and account opening can contact a company’s representative.

Contacts

Foundation date 1977
Registration address 25 Bank Street, Canary Wharf, London, E14 5JP, United Kingdom.
Regulation
Official site
Contacts

Review of the Personal Cabinet of Chase

In order to start trading with Chase, you need to become the broker’s client first. For this, you need to:

1

Select Personal - Investing by J.P. Morgan and click on Get Started on the home page of the official website.

Chase review – Registering a Personal Account
Chase review – Registering a Personal Account
Chase review – Registering a Personal Account
2

Enter your personal and tax information in the registration form. After the broker approves the application for account opening, you need to provide documents confirming that the potential client is of legal age, has valid insurance and resides in the territory of the USA.

Access to Personal Account is available to the US citizens after account registration.

All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.

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FAQs

Do reviews by traders influence the Chase rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Chase you need to go to the broker's profile.

How to leave a review about Chase on the Traders Union website?

To leave a review about Chase, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Chase on a non-Traders Union client?

Anyone can leave feedback about Chase on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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