Cryptopay Review 2024

3.1/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum deposit:
  • $10
Trading platform:
  • Web platform
  • Mobile application
Trading features
  • 20 out of 37 cryptocurrencies cannot be sold to other traders or withdrawn, they can only be bought and then exchanged for other coins
Updated:
3.1/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum deposit:
  • $10
Trading platform:
  • Web platform
  • Mobile application
Trading features
  • 20 out of 37 cryptocurrencies cannot be sold to other traders or withdrawn, they can only be bought and then exchanged for other coins
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Cryptopay isn't available in United States
Check out the best Crypto exchanges

Our Evaluation of Cryptopay

3.1/10
TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Traders Union icon

Cryptopay is a cryptocurrency exchange with higher-than-average risk and the TU Overall Score of 3.1 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Cryptopay clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work.

Cryptopay is an exchange with a wide range of digital assets and a proper level of security, but with high trading commissions and additional withdrawal fees.

Brief Look at Cryptopay

Cryptopay is an online cryptocurrency exchange headquartered in London and registered with the Financial Conduct Authority (FCA). It has provided services since 2013, has its own CPAY token, and is currently available in 122 countries. Using the Cryptopay mobile app and web platform, you can buy, exchange, withdraw and store 37 cryptocurrencies. The Cryptopay exchange takes deposits in euros, US dollars, and pounds sterling, and also supports withdrawals in fiat currencies. It issues virtual and plastic Cryptopay Visa cards that can be used to pay online (including cryptocurrencies) or at physical sales outlets.

Advantages of trading with Cryptopay:
  • Activities are under the supervision of the British regulator FCA;
  • loyal requirements for the minimum deposit are 10 US dollars, pounds sterling, or euros when replenishing from a card;
  • a wide range of instruments include Bitcoin + 36 altcoins;
  • storage of crypto assets on hot and cold wallets;
  • the ability to connect two-factor authentication for secure entry into the trading application;
  • protection against phishing and brute force using multi-signature technology;
  • professional support service in 7 languages and 24/7 chatbot.
Disadvantages of Cryptopay:
  • high exchange fees for trading and exchange;
  • withdrawal commission for both fiat and cryptocurrencies;
  • lack of effective investment solutions and no ability to trade with leverage.

TU Expert Advice

Anton Kharitonov

Financial expert and analyst at Traders Union

Cryptopay exchange allows you to buy, sell and send 17 cryptocurrencies to third-party wallets. These include not only popular BTC (₿), ETH (Ξ), LTC (Ł), and USDT (₮), but also less popular coins such as AAVE, ALGO, SNX, and ZRX. There is another group of cryptocurrencies, actions with which are limited. These 20 altcoins (including XMR, DOGE (Ð), ATOM, TRX) can be bought with a bank card and then exchanged at the internal rate of the exchange within your account. Selling and exchanging with other Cryptopay members is not available.

Concerning fiat currencies, you can deposit using USD, EUR, and GBP; however, withdrawals in US dollars are not possible. Also, the USD can only be credited from the card. Bank transfers are made in EUR and GBP. Each client can have only one account and must deposit from personal cards or bank accounts. The chatbot is available around the clock, with live operators from 8:00 to 19:00 on weekdays and from 9:00 to 17:00 on weekends (UTC).

The exchange provides high data security due to the storage of cryptocurrencies on hot and cold wallets. To protect against phishing and brute force (password guessing by third parties), Cryptopay uses MultiSig technology: before sending a transaction, it must be signed with several private keys. Also, each client can enable two-factor authentication (2FA).

Trade with this broker, if:
  • You're based in Europe, as Cryptopay primarily serves European users, providing support for EUR, GBP, and soon USD, in addition to offering access to over 35 cryptocurrencies. Further, Cryptopay offers convenient access to both fiat and cryptocurrencies for Europe-based users.
  • You want to spend crypto directly, as Cryptopay's upcoming Visa card, currently in beta testing, will enable users to spend their crypto holdings anywhere Visa is accepted. This feature provides added flexibility and convenience for users looking to utilize their cryptocurrencies for everyday purchases.
Do not trade with this broker, if:
  • You're looking for low fees, as Cryptopay's fee structure includes a 4% charge for buying crypto and a 1% fee for exchanging currencies.
  • You require access to cryptocurrency services outside of Europe or need global reach for your transactions. In that case, Cryptopay may not meet your needs due to its regional focus.

Cryptopay Summary

💻 Trading platform: Web platform on the site, mobile applications (Android and iOS)
📊 Accounts: Standard
💰 Account currency: EUR, USD, GBP, cryptocurrencies
💵 Replenishment / Withdrawal: Cards (Visa, Visa Delta, Visa Electron, MasterCard, MasterCard Debit, Cryptopay), PayPal, bank transfer, crypto
🚀 Minimum deposit: Cryptopay cards - USD/GBP1, Visa/MasterCard - EUR/USD/GBP10, bank transfer - 10 euros, cryptos - BTC/LTC/ETH 0.00000001, XRP 0.000001 
⚖️ Leverage: Not provided
💼 PAMM-accounts: No
📈️ Min Order: From 0
💱 Commission: 1-4%
🔧 Instruments: 37 cryptocurrencies
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Market
⭐ Trading features: 20 out of 37 cryptocurrencies cannot be sold to other traders or withdrawn, they can only be bought and then exchanged for other coins
🎁 Contests and bonuses: Yes

Cryptopay supports over 30 cryptocurrencies. They can be bought directly from debit and credit cards, sold to other clients of the exchange, and also exchanged for fiat currencies.

User Satisfaction

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sandygr1
2 years ago

Don't go to this scam company. Drained specially. I left $8,000 here. Never trust them!

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willacg3
2 years ago

Cryptopay has terrible technical support. At the most important moment, when you need it, do not get through there. It was necessary to urgently withdraw money, asked a question about the withdrawal as expected and two days from them there was no answer or greetings. And I need to withdraw very urgently. Then I had to call the hotline, they asked me to repeat the request. Repeated, another day left to wait for a response. Very angry with them.

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madgeca69
2 years ago

At the time when I registered on Cryptopay, I did not have a cryptocurrency wallet, and this played into my hands in the future. Because I immediately passed verification, on Cryptopay, this, believe me, is not the fastest procedure. The upside is that later I was able to withdraw money faster than other users. And I withdrew the money in just a couple of weeks: trading on the bitcoin exchange is unprofitable and uninteresting for me, and I did not find other options for earning money on Cryptopay. My verdict: there are a lot of better options for crypto trading, and Cryptopay is aimed at those who need to exchange crypto for fiat and just transfer cryptocurrencies. Opportunities for earning here are minimal compared to exchanges.

Commissions & Fees

Information
Cryptopay commissions vary depending on the type of transaction. For the purchase of cryptocurrency, the broker withholds 4%; for any exchange (Crypto-Crypto, Crypto-Fiat, Fiat-Fiat), the broker withholds 1%. Withdrawals to a third-party wallet are charged LTC 0.001 or XRP 0.00001. The commissions for other cryptocurrencies depend on the network load. No commission is charged for deposits by any means. For withdrawal of funds to a bank account in the SEPA zone, the broker takes EUR 0.09. Monthly commission for storing assets after being inactive for a year: for fiat wallets, it is USD/EUR/GBP 10; for cryptocurrency wallets, it is 0.3% of the amount stored in the account.
Account type Commission (minimum value) Withdrawal commission
Standard 4% Yes

The Union also compared the fees of Cryptopay and other crypto exchanges. The comparative results can be found in the table below.

Broker Average commission Level
$4
Medium
$20
High
$0.1
Low

Investment Options

The Cryptopay exchange has its own token called CPAY. A trader can buy it on the partner exchange HitBTC and receive a share of the income for it every month, provided it is stored in an ERC20 compatible Ethereum wallet.

Cryptopay developers are also working on Earn, an option similar to staking. The announcement of its launch will appear on the exchange's official website. The CryptoPay exchange does not offer any other investment solutions yet.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Cryptopay’s affiliate program:

  • Under the terms of the referral program, the current client receives 10% of the trading commission of each connected referral. The minimum withdrawal amount is BTC 0.0001. 

Referrals from the EEA countries and the UK, who signed up using the link of an active client, receive a 25% discount on the first order of a Cryptopay payment card.

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