Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- wide geography of services - trading at ZebPay is available in 162 countries;
- low commissions for intraday trades and trading in cryptocurrency pairs;
- no commission for deposits in any currency (fiat or digital) and withdrawals in EUR, AUD, INR;
- storage of crypto assets in cold wallets protected by multi-level authentication;
- low entry threshold - only €5;
- the ability to make trades from any device - through a web platform or mobile applications;
- regular contests among customers, providing promotional codes, bonuses, and referral rewards.
- there is no USD in the list of fiat currencies, only 6 cryptocurrencies are available to traders living outside of India;
- you cannot trade using leverage on the stock exchange;
- there are no investment solutions for passive income.
ZebPay is an international cryptocurrency exchange that serves over 5 million traders and processes over $10 billion worth of transactions. It was founded in India, in 2014, but also has offices in Australia and Singapore. With its help, you can buy and sell BTC (₿), LTC (Ł), ETH (Ξ), USDT (₮), BCH, XRP, EOS, and other altcoins, including fiat currencies such as euros, Australian dollars, and Indian rupees (₹). The exchange withholds low trading fees but does not withhold fees for deposits and withdrawals of fiats. Margin trading and USD transactions are not available at ZebPay.
TU Expert Verdict
ZebPay carries a higher degree of risk. My review and user feedback point to noticeable performance issues and limitations. It may be appropriate only for experienced traders who fully understand the risks and are prepared for potential instability.
Top-5 Crypto Exchanges Traders Prefer
ZebPay User Reviews
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5-star
0%
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3-star
60%
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2-star
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1-star
40%
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ZebPay Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.4.2 /10ZebPay received a 4.2/10 score for its commission structure, indicating that its fees are higher than the market average based on an evaluation of over 100 cryptocurrency exchanges.
- Spot fee below industry average
- No deposit fee
- Futures fees above industry average
- Withdrawal fee may be applied
What are ZebPay trading fees?
We analyzed ZebPay’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
ZebPay trading fees vs competitors
ZebPay Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.15 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.25 0.22 0.2 0.194 Futures, maker fee(%) 0.15 0 0 0.024 Futures, taker fee(%) 0.25 0 0.053 What are ZebPay deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0006 BTC 0.005 ETH 10 USDT (ERC20) 1 USDT (TRC20) Does ZebPay offer P2P trading?
No, ZebPay does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology6.8 /10With a 6.8/10 score, ZebPay demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- 2FA
- No successful hacks history
- Cold wallet storage
- Government-regulated
- No investor protection fund
- Not tier-1 regulated
- No facial recognition
We also compared ZebPay against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
ZebPay Security Factors ZebPay Coinbase Kraken Tier-1 regulation NoYesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesNo2FA YesYesYesFacial recognition NoNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs ZebPay a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
ZebPay is regulated by a government authority, ensuring compliance with national and international standards. However, it does not hold Tier-1 regulation (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or other jurisdictions with strict financial oversight). While this regulation provides an added layer of security and legitimacy, it may not offer the highest level of investor protection found in top-tier regulatory environments.
ZebPay is authorized or licensed in accordance with local regulations in the following regions: India.
Is verification (KYC) mandatory at ZebPay?
Yes, KYC verification is mandatory at ZebPay. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is ZebPay available in the USA?
ZebPay is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4 /10ZebPay received a 4/10 rating for its deposit and withdrawal services. ZebPay offers limited funding options and may charge fees, which could be inconvenient for many users.
- Many cryptocurrencies for deposits and withdrawals
- Bank transfers for deposits and withdrawals
- No deposit fees
- No support for bank card payments
- No Google Pay option
Deposit and withdrawal options
ZebPay supports the following deposit and withdrawal options: Bank transfers, Crypto.
ZebPay Deposit and withdrawal options vs competitors
ZebPay Coinbase Kraken Bank transfers YesYesYesBank card NoYesYesCrypto YesYesYesPayPal NoYesYesWhat is ZebPay minimum deposit?
The minimum deposit at ZebPay is 1 USD/USDT or 1 BTC. The minimum trade size is 5 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
ZebPay minimum deposit vs competitors
ZebPay Coinbase Kraken Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 1 1 1 Minimum trade amount, USD/USDT 5 2 1 Does ZebPay support fiat money?
ZebPay does not support fiat currencies; only cryptocurrencies are accepted.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.4.5 /10ZebPay received a score of 4.5/10 in this category, indicating a modest offering of assets and markets. While ZebPay covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Staking available
- Crypto futures available
- Fiat currencies supported
- Copy trading not available
- No TradFi perpetual futures trading
ZebPay supported coins and markets vs competitors
We compared ZebPay with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
ZebPay Coinbase Kraken Supported coins 128 400+ 400+ Futures/Perpetual contracts YesYesYesOptions NoNoNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO ZebPay passive income options vs competitors
We also compared ZebPay with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.6.1 /10ZebPay received a score of 6.1/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Mobile indicators allowed
- Advanced tools and automation with API
- App data protection with 2FA
- Android app score 4.3
- No access to TradingView features
- No standalone desktop access
- No Face ID
Trading apps
ZebPay provides web and mobile apps for both Android and iOS users, with an average rating of 3.2 on the App Store and 4.3 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the ZebPay platform is for mobile use.
ZebPay Coinbase Kraken 2FA YesYesYesFace ID NoNoNoMob Indicators YesYesYesAlerts YesYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. NoYesYesTrading with bots NoNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes ZebPay offer a desktop app?
No, ZebPay does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does ZebPay offer advanced charting with TradingView integration?
No, ZebPay does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at ZebPay based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria3.6 /10ZebPay provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- Support ticket system available
- 24/7 customer support available
- Comprehensive help center available
- Email support unavailable
- Phone support unavailable
ZebPay Support Channels vs Competitors
ZebPay Coinbase Kraken Live Chat NoYesYesEmail Support NoNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoYesYesContacts Foundation date 2014 Registration address 101 Thomson Road, #06-01, United Square, Singapore (307591) Official site https://zebpay.com/ Contacts growth@zebpay.com
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FAQs
How safe is ZebPay as a cryptocurrency exchange?
ZebPay has a safety score of 6.8/10, reflecting a moderate level of security and regulation. It is government-regulated in India, uses 2FA and cold wallet storage, and has no history of successful hacker attacks, but it is not Tier-1 or U.S.-regulated and does not offer an investor protection fund.
What fees and commissions does ZebPay charge for trading and withdrawals?
ZebPay has spot trading fees of 0.15% for makers and 0.25% for takers, and the same 0.15% maker and 0.25% taker fees for futures. There is no deposit fee, while example withdrawal fees include 0.0006 BTC, 0.005 ETH, 10 USDT (ERC20), and 1 USDT (TRC20), contributing to an overall commission score of 4.2/10.
What deposit and withdrawal methods are available at ZebPay?
ZebPay supports deposits and withdrawals via bank transfers and cryptocurrencies, with no deposit fees. The exchange does not support bank card payments or P2P transfers, which contributes to its 4/10 score for deposit and withdrawal services.
Which coins and markets can you trade on ZebPay?
ZebPay supports 128 cryptocurrencies and offers access to futures and perpetual contracts, as well as staking for passive income. The exchange does not provide options trading, NFTs, tokenized assets, traditional finance perpetuals, prediction markets, yield farming, or copy trading.
What customer support options does ZebPay provide?
ZebPay offers a help center, a ticket system, and 24/7 support, but does not provide live chat, email, phone support, or multilingual assistance. These limitations contribute to its customer support score of 3.6/10, and users may experience challenges with accessibility and response times.
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