Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- The low entry threshold is 50 Brazilian reais.
- Fee Policy. The platform offers one of the lowest spreads in the region for major cryptocurrency instruments paired with the Brazilian currency (BRL).
- Investment instruments, availability of. Investors can earn from DeFi assets, NFT tokens, and unique tokenized investment portfolios.
- Legality. The exchange operates following Brazilian legislation and is controlled by the local regulator.
- Security. Account and wallet protection methods protect against hacking and reduce the effects of Distributed Denial of Service (DDoS) attacks.
- The payment methods are focused mainly on Latin American investors. Traders in other regions must use transit accounts, which means extra commission costs.
- No other drawbacks were found.
Mercado Bitcoin is an exchange for active cryptocurrency trading and investing in non-standard cryptocurrency instruments. It focuses on Latin American investors. The platform was founded in 2013 in Brazil, and today it has over 3 million clients. According to CoinMarketCap, an analytical portal, the exchange is among the top 100 largest exchanges in the world with a trading turnover of about 4-5 million USD per day. There are such tools for active trading as several dozens of cryptocurrencies paired with the Brazilian real, including BTC, ETН, and trending cryptocurrencies such as LINK, Sol, Aave, and AVAX.
TU Expert Verdict
Mercado Bitcoin demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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Mercado Bitcoin User Reviews
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Mercado Bitcoin Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.5.2 /10Mercado Bitcoin received a 5.2/10 score for its trading fees. While Mercado Bitcoin is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- No deposit fee
- Spot fee above industry average
What are Mercado Bitcoin trading fees?
We analyzed Mercado Bitcoin’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Mercado Bitcoin trading fees vs competitors
Mercado Bitcoin Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.3 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.7 0.22 0.2 0.194 What are Mercado Bitcoin deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0004 BTC 1.99 BRL Does Mercado Bitcoin offer P2P trading?
No, Mercado Bitcoin does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology5.3 /10With a 5.3/10 score, Mercado Bitcoin demonstrates a moderate level of security and regulation. While the platform meets basic safety standards, it may not offer the same level of protection as higher-rated exchanges.
- Cold wallet storage
- No successful hacks history
- 2FA
- No investor protection fund
- Not U.S regulated
We also compared Mercado Bitcoin against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Mercado Bitcoin Security Factors Mercado Bitcoin OKX Coinbase Tier-1 regulation NoNoYesGovernment-regulated NoYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs Mercado Bitcoin a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Mercado Bitcoin is not currently regulated by any government authority, which is still a common occurrence in the cryptocurrency industry. While this doesn't automatically mean Mercado Bitcoin is unreliable, government-regulated exchanges are generally considered more reliable due to the added oversight and client protection they offer.
Is verification (KYC) mandatory at Mercado Bitcoin?
Yes, KYC verification is mandatory at Mercado Bitcoin. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Mercado Bitcoin available in the USA?
Mercado Bitcoin is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.4 /10Mercado Bitcoin received a 4/10 rating for its deposit and withdrawal services. Mercado Bitcoin offers limited funding options and may charge fees, which could be inconvenient for many users.
- Many cryptocurrencies for deposits and withdrawals
- No deposit fees
- Bank transfers for deposits and withdrawals
- No P2P transfer option
- Withdrawal fee applies
Deposit and withdrawal options
Mercado Bitcoin supports the following deposit and withdrawal options: Bank transfers, Crypto.
Mercado Bitcoin Deposit and withdrawal options vs competitors
Mercado Bitcoin OKX Coinbase Bank transfers YesNoYesBank card NoYesYesCrypto YesYesYesPayPal NoNoYesWhat is Mercado Bitcoin minimum deposit?
The minimum deposit at Mercado Bitcoin is 10 USD/USDT or 1 BTC. The minimum trade size is 1 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Mercado Bitcoin minimum deposit vs competitors
Mercado Bitcoin OKX Coinbase Minimum deposit, USD or USDT 10 10 10 Minimum deposit, BTC 1 5 1 Minimum trade amount, USD/USDT 1 1 2 Does Mercado Bitcoin support fiat money?
Mercado Bitcoin supports fiat currency trading and account funding. The following fiat currencies are accepted: BRL.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.3 /10Mercado Bitcoin received a score of 3/10 in this category, indicating a modest offering of assets and markets. While Mercado Bitcoin covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Staking available
- Fiat currencies supported
- Trading tokenized real-world assets
- Crypto futures not available
- Crypto options not available
Mercado Bitcoin supported coins and markets vs competitors
We compared Mercado Bitcoin with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Mercado Bitcoin OKX Coinbase Supported coins 26 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. YesYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO Mercado Bitcoin passive income options vs competitors
We also compared Mercado Bitcoin with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
Mercado Bitcoin OKX Coinbase Staking YesYesYesYield farming NoYesYesCopy trading NoYesNo -
Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.6.5 /10Mercado Bitcoin received a score of 6.5/10 for offering a solid set of tools. The apps are intuitive and reliable, though certain advanced features remain limited or could benefit from further development.
- Mobile indicators allowed
- Android app score 4.1
- Advanced tools and automation with API
- App data protection with 2FA
- No Face ID
- Advanced orders not available
- No access to Copy Trading
Trading apps
Mercado Bitcoin provides web and mobile apps for both Android and iOS users, with an average rating of 4.6 on the App Store and 4.1 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the Mercado Bitcoin platform is for mobile use.
Mercado Bitcoin OKX Coinbase 2FA YesYesYesFace ID NoYesNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. YesYesYesTrading with bots NoYesNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes Mercado Bitcoin offer a desktop app?
No, Mercado Bitcoin does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does Mercado Bitcoin offer advanced charting with TradingView integration?
No, Mercado Bitcoin does not currently support TradingView integration. However, it provides its own built-in charting tools with basic indicators and timeframes.
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Customer Support
Score:We evaluated Customer Support at Mercado Bitcoin based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria3.5 /10Mercado Bitcoin provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- Comprehensive help center available
- Support ticket system available
- 24/7 customer support available
- Limited language support
- Live chat support unavailable
Mercado Bitcoin Support Channels vs Competitors
Mercado Bitcoin OKX Coinbase Live Chat NoNoYesEmail Support NoNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Foundation date 2013 Registration address Alameda Mamoré, 687, suite 303, r. 03, Alphaville Industrial Official site https://www.mercadobitcoin.com.br/ Contacts imprensa@mercadobitcoin.com.br
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FAQs
What trading fees does Mercado Bitcoin charge on its crypto exchange?
Mercado Bitcoin applies a spot maker fee of 0.3% and a spot taker fee of 0.7% on trades. Deposits are free of charge, while withdrawals incur a fee of 0.0004 BTC or 1.99 BRL, depending on the asset and method used.
How can I deposit and withdraw funds at Mercado Bitcoin and what is the minimum deposit?
Mercado Bitcoin supports deposits and withdrawals via bank transfers and cryptocurrencies, with no deposit fees. The minimum deposit is 10 USD/USDT or 1 BTC, and the minimum trade size is 1 USD/USDT.
What do user reviews say about Mercado Bitcoin?
Mercado Bitcoin has a user satisfaction score of 2/10 based on 4 reviews. According to user reviews, all ratings are 1-star, indicating that users have reported predominantly negative experiences with the exchange.
Which coins and markets are available on Mercado Bitcoin?
Mercado Bitcoin supports 26 cryptocurrencies and allows trading in BRL, including tokenized real-world assets. The exchange offers staking but does not provide futures, perpetual contracts, options, NFTs, yield farming, copy trading, TradFi perpetuals, or prediction markets.
How is customer support organized at Mercado Bitcoin?
Mercado Bitcoin has a customer support score of 3.5/10, reflecting below-average accessibility and responsiveness. Support is available 24/7 through a ticket system and a help center/FAQ, but there is no live chat, email, phone, or multilingual support.
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