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Half of EMEA IT experts consider switching over poor support, A10 Networks warns
Nearly half of IT professionals in the EMEA region could seek alternative load-balancing solutions if faced with inadequate vendor support, according to A10 Networks.
The company’s latest report explores what IT teams truly value in vendor relationships, revealing strong demand for responsiveness and effective customer service. The findings highlight the growing influence of support quality on purchasing decisions as organizations increasingly rely on resilient digital infrastructure.
The significance of robust vendor support in IT decision-making aligns with recent concerns over latency and infrastructure stability, as underscored by the potential financial impact of even a microseconds delay in high-frequency trading settings highlighted in A10 Networks’ assessment of HFT challenges. The persistent emphasis among IT leaders on the necessity of application delivery controllers also reflects an ongoing imperative for security upgrades, especially as organizations weigh the reliability of their technology partners.
This material may contain third-party opinions, none of the data and information on this webpage constitutes investment advice according to our Disclaimer. While we adhere to strict Editorial Integrity, this post may contain references to products from our partners.
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