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International crypto e-commerce company Bitrefill has reported a cyberattack against its platform. North Korea’s Lazarus Group is considered a potential suspect, as the attackers operated in a manner consistent with its known tactics.
According to The Block, Swedish platform Bitrefill, which operates in 186 countries, became the victim of a cyberattack in which hackers gained access to 18,500 customer purchase records and drained parts of the company’s hot wallets and customer gift cards.
The incident began on March 1, when attackers gained access through a compromised employee laptop. This was followed by breaches of certain Bitrefill crypto wallets and suspicious purchases from the company’s suppliers.
While Bitrefill has not disclosed the total financial damage, it acknowledged that hackers accessed “a broader portion of Bitrefill’s infrastructure, including parts of its database.” Around 1,000 out of 18,500 customer records face an elevated risk of exposure of encrypted customer names. The company said it has contacted the affected individuals.
In a post on X on Tuesday, Bitrefill stated that based on observed indicators during the investigation — including attack methods, malware used, blockchain tracing, and reuse of IP addresses and emails — the attack was most likely carried out by North Korea’s Lazarus Group and its hacking subgroup Bluenoroff.
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However, Bitrefill noted that it has no reason to believe the attackers were specifically targeting its database. Instead, only a limited number of queries were executed to gain access to cryptocurrency funds and gift card balances.
The company said it initially shut down systems as part of its containment strategy, but operations have now been largely restored. Bitrefill also stated it will cover the losses using its operational capital. During the response, it worked with cybersecurity firms zeroShadow, SEAL911, RecoverisTeam, and others.
According to Chainalysis, North Korea-linked groups and individuals stole over $2 billion in cryptocurrency in 2025 out of a total $3.4 billion stolen, making the country the most active and significant threat in the crypto space today.
The possible involvement of Lazarus heightens concerns among institutional market participants, as such attacks are not only financial but also geopolitical in nature. For the industry, this implies rising security costs, stricter compliance requirements, and further consolidation around players capable of investing in advanced protection and incident response systems.
Additionally, the incident highlights systemic vulnerabilities in crypto companies operating hybrid infrastructures that combine user data, hot wallets, and third-party integrations. Even with strong blockchain-layer security, attacks via compromised employee devices remain one of the most effective vectors, once again underscoring the human factor as a critical cybersecurity risk.
As we wrote, Lazarus hackers use Zoom to steal crypto wallet funds