Albert Heijn extends online delivery outage in the Netherlands after cyber incident
Ahold Delhaize's Albert Heijn is keeping its online delivery service offline until at least Thursday, lengthening disruption at the Netherlands' biggest supermarket chain. The suspension pushes the outage to at least 11 days as the retailer continues to deal with a cybersecurity incident that also affects websites and delivery operations in the Netherlands and the U.S.
Highlights
- Albert Heijn's online deliveries in the Netherlands remain suspended until at least Thursday, extending its outage to over a week after a cybersecurity incident.
- Ahold's disruption is impacting both e-commerce and physical store supply chains in Europe and the U.S., increasing operational pressure on its supermarket networks.
- Delhaize deliveries resumed in Belgium over the weekend, but Ahold has found no evidence of customer data theft as investigation and system recovery continue.
Service disruption and recovery timeline
As reported by Reuters, a message in Albert Heijn's app on Monday says online deliveries will not resume before Thursday at the earliest, more than a week after the company shut down some of its own IT systems following what it calls a cybersecurity incident.Websites and delivery services at the group's Dutch and U.S. chains remain offline on Monday. Ahold said on Friday it is working on a controlled relaunch of several systems, but it declines to share further details while investigations continue.
Retail operations and broader market impact
Physical stores across several chains remain open, but the disruption is also affecting distribution channels and creating supply difficulties. The incident is therefore reaching beyond e-commerce into store operations, adding pressure to a major food retailer with extensive supermarket networks in Europe and the U.S.In Belgium, deliveries at Delhaize resumed over the weekend, pointing to uneven recovery across the group. Ahold has also said it has no evidence that customer data was stolen.
Our earlier article on global cybersecurity and privacy startup funding highlighted how investment appetite stayed strong, with total funding rising on the back of fewer but much larger late-stage rounds. We also noted growing momentum in sector consolidation through major acquisitions, reflecting heightened focus on security as AI-related risks and fraud prevention drive spending priorities.
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