Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- variety of cryptocurrency-to-cryptocurrency pairs;
- the Canadian dollar is traded with almost all cryptocurrencies and coins;
- high transaction speeds for trades, deposits, and withdrawals;
- high level of platform security provided by multi-level encryption;
- fixed trading commissions of 0.2% don’t depend on the trading volume and other factors;
- there are no deposit fees; withdrawal fees are low and fixed and don’t depend on the withdrawal amount;
- integrated OTC trading service and institutional account solutions;
- instant crypto function for the free transfer of cryptocurrencies, coins, and fiats between exchange clients.
- no investment solutions;
- there are no solutions for novice traders (for example, demo accounts).
The Canadian NDAX exchange is a cross-functional trading platform for cryptocurrency and coins. You can find here pairs with Bitcoin (₿), Litecoin (Ł), Ethereum (Ξ), Tether (₮), Ripple, Cardano, and other assets. Only the Canadian dollar represents fiats. The website has a standard trading terminal, an API, an OTC trading service, and a three-level referral program. Moreover, trading fees are fixed at 0.2% and don’t depend on trading volumes. There are no demo accounts and no minimum deposit. The exchange is positioned as one of the most stable and fastest in the region. Transactions are quick, and all transfers with the participation of cryptocurrencies are carried out instantly, while transfers with the Canadian dollar take no more than 1 business day for deposits and withdrawals. The website is officially registered, and its license is valid.
TU Expert Verdict
NDAX demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
NDAX User Reviews
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5-star
24%
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4-star
38%
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3-star
19%
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2-star
0%
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1-star
19%
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NDAX Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.5.5 /10NDAX received a 5.5/10 score for its trading fees. While NDAX is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- No deposit fee
- Spot fee above industry average
What are NDAX trading fees?
We analyzed NDAX’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
NDAX trading fees vs competitors
NDAX Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.2 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.2 0.22 0.2 0.194 What are NDAX deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.000149 BTC 25 CAD - Fiat Does NDAX offer P2P trading?
Yes, NDAX offers a P2P trading platform. We have provided the fees for these transactions and compared them with competitors.NDAX P2P Fees NDAX MaiCoin MAX BTSE P2P maker fee (%) 0,2 0,1 0,01 P2P taker fee (%) 0,2 0,15 0,05 -
Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology10 /10NDAX has earned a rating of 10/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.
- Tier-1 regulation
- No successful hacks history
- Investor protection fund
- Cold wallet storage
- Facial recognition
- Government-regulated
- Not U.S regulated
We also compared NDAX against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
NDAX Security Factors NDAX Coinbase Kraken Tier-1 regulation YesYesYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. YesYesNo2FA YesYesYesFacial recognition YesNoNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoYesNoIs NDAX a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
NDAX is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.
NDAX is authorized or licensed in accordance with local regulations in the following regions: Canada.
Is verification (KYC) mandatory at NDAX?
Yes, KYC verification is mandatory at NDAX. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is NDAX available in the USA?
NDAX is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: Coinbase, Kraken, OKX .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.5 /10NDAX received a 5/10 rating for its deposit and withdrawal services. While NDAX covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.
- No deposit fees
- Bank transfers for deposits and withdrawals
- Many cryptocurrencies for deposits and withdrawals
- P2P for flexible transfers
- No support for bank card payments
- No PayPal option
- Withdrawal fee applies
Deposit and withdrawal options
NDAX supports the following deposit and withdrawal options: Bank transfers, Crypto.
NDAX Deposit and withdrawal options vs competitors
NDAX Coinbase Kraken Bank transfers YesYesYesBank card NoYesYesCrypto YesYesYesPayPal NoYesYesWhat is NDAX minimum deposit?
The minimum deposit at NDAX is 100 USD/USDT or 1 BTC. The minimum trade size is 10 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
NDAX minimum deposit vs competitors
NDAX Coinbase Kraken Minimum deposit, USD or USDT 100 10 10 Minimum deposit, BTC 1 1 1 Minimum trade amount, USD/USDT 10 2 1 Does NDAX support fiat money?
NDAX supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.2.5 /10NDAX received a score of 2.5/10 in this category, indicating a modest offering of assets and markets. While NDAX covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- Staking available
- Only 30 supported coins
- Prediction markets are not supported
NDAX supported coins and markets vs competitors
We compared NDAX with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
NDAX Coinbase Kraken Supported coins 30 400+ 400+ Futures/Perpetual contracts NoYesYesOptions NoNoNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoPre-IPO Forex, IPO NDAX passive income options vs competitors
We also compared NDAX with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
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Trading Apps & Tools
Score:This section evaluates the quality and variety of trading platforms offered by the broker. It considers supported platforms, core features, device compatibility, and the availability of tools for automation, analysis, and different trading styles. Learn more in our Methodology.8 /10NDAX received a score of 8/10 for its trading apps and tools. Its mobile platforms are highly rated on both iOS and Android, delivering smooth performance, advanced charting capabilities, and real-time market data.
- Mobile indicators allowed
- Positive user feedback on the iOS app
- Android app score 4.7
- Fast and secure login with Face ID
- No trading bots for traders
- No standalone desktop access
- No access to Copy Trading
Trading apps
NDAX provides web and mobile apps for both Android and iOS users, with an average rating of 4.7 on the App Store and 4.7 on Google Play. Our review focused on core features important to traders, particularly trading functionality and security tools, to evaluate how convenient and safe the NDAX platform is for mobile use.
NDAX Coinbase Kraken 2FA YesYesYesFace ID YesNoNoMob Indicators YesYesYesAlerts NoYesYesAdvanced Orders These are specialized trading features that give users more precise control over how trades are executed. Examples include Stop-Limit, Trailing Stop, and OCO (One Cancels the Other). These tools may only be available on the web version of the platform. YesYesYesTrading with bots NoNoNoAPI YesYesYesExtra trading platforms These refer to third-party platforms supported by the crypto exchange in addition to its own proprietary system. NoNoNoDoes NDAX offer a desktop app?
No, NDAX does not currently offer a desktop app. However, users can access the platform via its web version, which provides more comprehensive functionality compared to the mobile apps.
Does NDAX offer advanced charting with TradingView integration?
Yes, NDAX offers advanced charting through direct integration with TradingView. Users can access TradingView’s full suite of indicators, drawing tools, and multi-timeframe analysis directly on the platform.
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Customer Support
Score:We evaluated Customer Support at NDAX based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria3.7 /10NDAX provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- Multilingual customer support
- Comprehensive help center available
- Live chat support available
- Email support unavailable
- Phone support unavailable
NDAX Support Channels vs Competitors
NDAX Coinbase Kraken Live Chat YesYesYesEmail Support NoNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support YesYesYesContacts Foundation date 2017 Registration address 250 2 Street Southwest Suite 1820, Calgary, AB T2P 0C1 Official site https://ndax.io/ Contacts support@ndax.io 1-833-727-NDAX (6329)
Best NDAX Alternatives
FAQs
How safe and regulated is the NDAX cryptocurrency exchange?
NDAX has a safety score of 10/10, reflecting strong security measures and regulatory compliance. The exchange is government-regulated in Canada with Tier-1 regulation, uses cold wallet storage, 2FA, facial recognition, and maintains an investor protection fund, and it reports no history of successful hacker attacks, although it is not U.S. regulated.
What deposit and withdrawal methods and limits does NDAX offer?
NDAX supports deposits and withdrawals via bank transfers and cryptocurrencies, with no deposit fees but a withdrawal fee applied. The minimum deposit is 100 USD/USDT or 1 BTC, and the minimum trade size is 10 USD/USDT; USD is available for fiat funding and trading.
What do user reviews and ratings say about NDAX?
NDAX has a user satisfaction score of 7/10 based on 21 reviews, with 24% of users giving 5 stars and 38% giving 4 stars. Based on available user reviews, 19% of ratings are 3 stars, 19% are 1 star, and there are no 2-star ratings, indicating that user opinions are mixed but lean positive overall.
Which coins and markets are available on NDAX?
NDAX offers trading in 30 supported coins and provides access to fiat currencies, including USD, for trading, deposits, and withdrawals. The exchange focuses on spot markets with staking available, while products such as futures, perpetual contracts, options, NFTs, tokenized assets, TradFi perpetuals, prediction markets, yield farming, and copy trading are not offered.
What customer support options does NDAX provide?
NDAX has a customer support score of 3.7/10, indicating below-average accessibility and responsiveness during testing. Support is available 24/7 via live chat and a ticket system, with a multilingual help center/FAQ, while phone and email support are not provided.
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