Digital Surge Review 2024
Minimum
deposit:
  • 2 AUD

Trading platform:

  • TradingView

Digital Surge Review 2024

Updated:
Updated: October 06, 2023

3.16

/

10

TU Overall Score
The purpose of creating the TU Overall Score is to make the search for secure and reliable brokerage companies easier for the visitors of our website. We believe that it is a very important mission as, unfortunately, not every company in the financial industry is worthy of trust.

According to our idea, the TU Overall Score indicator should answer the biggest question of all: “Can I trust this broker with my money?”. The scores range within 0.01 – 9.99 (the higher the indicator the more trust the broker has). More details
Minimum
deposit:
  • 2 AUD

Trading platform:

  • TradingView
Trading features:
  • From fiat currency only AUD is available here
  • a lot of cryptocurrencies and coins
  • the pool of assets is constantly updated
  • convenient modifications of the trading terminal to automate trading, alert system, profitable referral program, no investment programs, no commission for deposit/withdrawals
  • and there are several trading levels.

Summary of Digital Surge Crypto Exchange

Digital Surge is a cryptocurrency exchange with higher-than-average risk and the TU Overall Score of 3.16 out of 10. Having reviewed trading opportunities offered by the company and reviews posted by Digital Surge clients on our website, Traders Union expert Anton Kharitonov recommends users to consider a more reliable broker with better conditions, as, according to reviews, many clients of this broker are not satisfied with the company’s work. Digital Surge ranks 116 among 173 companies featured in the TU Rating, which is based on the evaluation of 100+ criteria.

The Digital Surge crypto exchange offers lightning-fast and convenient trading of cryptocurrency, coins, and Australian fiat. TradingView's standard trading terminal incorporates several smart solutions to facilitate trading. For example, you can set pre-orders and optimize investments by the average dollar cost (DCA) indicator. The mobile trading app has the full functionality of the browser-based terminal. The exchange does not impose any restrictions on clients (except for the mandatory minimum deposit). The main advantages of the site are profitable commissions, high referral payments, high speed of transactions, a modern security system, and a constantly replenished pool of cryptocurrency assets.

NOTE!

If you are planning to trade cryptocurrencies, and not just keep your savings in crypto wallets, we recommend that you choose one of the top brokers with reliable regulation and access to trading crypto CFDs. This type of trading will help you avoid holding your cryptocurrency in e-wallets of exchanges, which quite regularly get hacked. Also, availability of leverage will allow you to trade crypto CFDs for amounts much higher than your deposit.

Traders Union experts recommend considering Top 3 companies from our rating:

Start Trading with RoboForex
Your capital is at risk.
Editorial Note: We are unable to verify the validity of reviews and publish all reviews, both positive and negative, in accordance with the Users Reviews Policy.

Digital Surge is a cryptocurrency and token trading platform with no restrictions on trading strategies. Bitcoin (₿), Litecoin (Ł), Ethereum (Ξ), Bitcoin Cash, Cardano, Ripple, and dozens of other cryptocurrencies and coins are available to its clients, yet, only the Australian dollar is presented among fiat currencies. Client funds are stored on a personal multicurrency wallet, which is provided free of charge. The wallet can be used for storing cryptocurrencies, and paying online and offline purchases. Trading is possible both in the browser and in the mobile application. Of the additional options for earnings, only a referral program with payments of 50% of the commissions of referrals is available. Investing on the site is not possible. The exchange is characterized by the average trading commissions at the start (up to 0.5%), complete transparency of the trading activities, and a high level of security of user funds and data.

💰 Account currency: Cryptos, AUD
🚀 Minimum deposit: 2 AUD
⚖️ Leverage: 1:1
💱 Spread: Market
🔧 Instruments: Cryptos, AUD
💹 Margin Call / Stop Out: No

👍 Advantages of trading with Digital Surge:

  • the most popular cryptocurrencies and tokens are traded on the exchange;
  • confirmation and execution of each transaction takes no more than 2 minutes;
  • instantaneous deposit and withdrawal of cryptocurrencies in 24/7 mode;
  • trading commissions starting from 0.1% (depends on the client's trading level);
  • each client is provided with a free multi-currency wallet;
  • extended functionality of trading terminal and applications;
  • up-to-date security system;
  • prompt technical support in the online chat;
  • in addition to the standard FAQs section, there are training guides for beginners.

👎 Disadvantages of Digital Surge:

  • no investment solutions;
  • only one fiat currency (Australian dollar);
  • there is no demo mode.

Evaluation of the most influential parameters of Digital Surge

User Satisfaction Customer Satisfaction Score (CSAT) is a unique metric of Traders Union based on the analysis of user reviews posted on pages of each broker profile by the visitors of our website from all around the world. We have been collecting these broker reviews for over 13 years, and therefore, we know and understand the level of customer satisfaction with a specific brokerage company better than anyone else.

1.83

/10

Commissions and fees This parameter comprises a comprehensive analysis of all commissions and fees charged by a brokerage company, including trading and deposit/withdrawal fees. Also specific fees, for example the inactivity fee, are taken into account in the final score for the fees. Users can find detailed fees charged by a company in the broker’s profile.

3.36

/10

Trading instruments For this parameter, we evaluate the number of trading assets a broker offers access to in each group of financial instruments. We analyze the quotes a broker offers on Forex pairs, metals, indices, commodities, stocks, and cryptocurrencies. This parameter also includes evaluation of broker’s investment programs, for example access to copy trading, which we regard as an additional type of a trading instrument.

3.14

/10

Brand popularity Traders Union experts are confident that brand awareness mostly fully reflects the real state of affairs in a company – the more popular the broker, the more people trust it. The score for this indicator is based on the data analysis of such services as Ahrefs and SemRush, which show how often a company’s brand is searched on Google. In addition, indicators of the SimilarWeb service, which show the approximate number of visitors of the broker’s website, are also taken into consideration. We also review disclosed official reports of brokers, which allow for evaluating their client base.

3.30

/10

Customer support The score of this parameter is based on the number of available communication channels of a company’s support service. The quicker and easier it is to contact the broker’s support, the higher the score. We check every available support channel, test the speed of processing of requests and completeness of provided information through several interactions.

3.66

/10

Education This parameter provides an evaluation of a company’s capacity to work with beginners. Only quality training and provision of full and unbiased information can help novice traders and investors minimize the risks of losing money, even when working with top-ranked companies. Brokers with useful educational and informational tools, including webinars, tutorials, podcasts and articles, receive higher scores.

3.88

/10

Geographic Distribution of Digital Surge Traders

Popularity in

84.3%
AU
Australia
19.7%
Others
Others

User Satisfaction i

3 comments
Total score:
3.3 /10

Share your experience

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InogNuh
1 year ago

I want to leave a review here about Digital Surge... I have been trading with them since 2021. This broker is dishonest and unreliable. Execution is terrible, slow and disconnections happened frequently. Therefore, such trade gobbled up my entire depot.

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uzair
2 years ago

Digital Surge is an online platform with challenges. Very long registration. Transferred money here, but they just can't enroll. The support service does not respond to my requests at all. As soon as my money appears on the account in Digital Surge, I will close the account and withdraw money from here. Wouldn't recommend!

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Eugeniii
2 years ago

Completely unfriendly support department. In addition to periodic interruptions in the work of the platform, because of which you have to wag your nerves, there is no way that they will hear you and help you in some way. I want to withdraw money to another company.

Expert Review of Digital Surge

The Digital Surge cryptocurrency exchange was launched in 2017 and is headquartered in Brisbane, Australia. It has a valid license, which is ACN 620473109. The company works transparently, no facts of violation of local or international legislation were noted, nor is there evidence of non-fulfillment of obligations to clients.

The site meets modern standards of technology, security, and functionality. The TradingView terminal is standard, and the interface is adaptive with an opportunity for individual customization. The exchange integrated several proprietary features into the trading terminal, which were appreciated by traders as greatly extending trading opportunities. Most of the features are aimed at automating and simplifying trading, which is an advantage for both novice traders and experienced players.

The exchange is characterized by a low entry threshold because it has a small minimum deposit of 2 AUD, standard verification, and an intuitive trading terminal. Limits are significant and there are no restrictions on trading strategies. Digital Surge charges average trading commissions for the segment, which are 0.1-0.5% depending on the trading level volumes of the trader. There are no other commissions, only third-party service charges for depositing/withdrawing funds. These are standard fees for such transfers.

The disadvantages of the platform include the presence of only one fiat, namely the Australian dollar, and the complete lack of investment programs. According to experts, the addition of the American dollar, as well as stacking features would allow the platform to expand its coverage. For active traders, these are very tentative disadvantages, which can hardly affect the convenience and profitability of trading.

Anton Kharitonov

Anton Kharitonov

Financial expert and analyst at Traders Union

Dynamics of Digital Surge’s popularity among
Traders Union’s traders, according to 2023 data

Logo TU
20,0%
Top 3
10,0%
Top 5
7,0%
Top 10
5,0%
Top 20
1,0%
Top 40
0,5%
Top 100
0,2%
Top 100+
0,05%
Jan.
Feb.
Mar.
Apr.
May.
Jun.
Jul.
Aug.
Sep.
Oct.
Nov.
Dec.

Investment Programs, Available Markets, and Products of the Crypto Exchange

This cryptocurrency exchange does not provide its clients with passive income options, except for its referral program. Investing in staking and other specialized solutions is not possible here. Users can only earn from buying and selling cryptocurrencies, coins, and fiat currency.

Important!

If you are a large investor and plan on investments over $10,000, contact us at vip-invest@tradersunion.com or by the feedback form on our website. Our professional team will take you through all the intricacies of the deal and all the steps from signing up to withdrawal of profits.

Digital Surge’s affiliate program

The exchange has a standard affiliate (referral) program, and it is available to each client after registration and verification. The entry algorithm is piece of cake.

In the "Partners" section of the myAlpari, each user has access to a personal link. It can be placed on any third-party platform without restrictions. Each trader, who passes on this link to the exchange, registers and verifies, will bring the owner of the link income. Profit is 50% of all trading commissions of the referred user.

For example, if the user has sold Bitcoin for AUD and the transaction amounted to $1,000, his commission on the first trading level equals $5. The owner of the link, which he used to register on the exchange, will receive a $2.5 bonus for this transaction.

Full statistics on links, referrals, and payouts are available in the member’s area section labeled "Partners". Bonus payments are paid till the 15th of the next calendar month. This program is unlimited, which means that exchange clients can have any number of referrals. Referrals save their status and bring bonus income as long as they are trading on the exchange.

Trading Conditions for Digital Surge Users

To start trading on Digital Surge, you need to go through the registration procedure and be verified. Usually, verification takes no more than a day. After verification, the trader gets full access to the platform functionalities and can trade immediately after making a deposit. The minimum deposit is 2 Australian dollars or the equivalent amount in any cryptocurrency. The trader trades based on his strategies, the exchange does not restrict strategies. Leverage is not provided, so users can only rely on their budget. Technical support is accessed by several options such as online chat, a tickets system, and email. The most expeditious consultation is through online chat. The company does not have a call center.

2 AUD

Minimum
deposit

1:1

Leverage

24/7

Support

💻 Trading platform: Modified TradingView 
📊 Accounts: Standard
💰 Account currency: Cryptos, AUD
💵 Replenishment / Withdrawal: Bank cards and accounts, electronic wallets, and cryptocurrencies
🚀 Minimum deposit: 2 AUD
⚖️ Leverage: 1:1
💼 PAMM-accounts: No
📈️ Min Order: From 0
💱 Spread: Market
🔧 Instruments: Cryptos, AUD
💹 Margin Call / Stop Out: No
🏛 Liquidity provider: No
📱 Mobile trading: Yes
➕ Affiliate program: Yes
📋 Orders execution: Not indicated
⭐ Trading features: From fiat currency only AUD is available here; a lot of cryptocurrencies and coins; the pool of assets is constantly updated; convenient modifications of the trading terminal to automate trading, alert system, profitable referral program, no investment programs, no commission for deposit/withdrawals; and there are several trading levels.
🎁 Contests and bonuses: Yes, the Traders Union

Broker comparison table of trading instruments

Digital Surge Bybit OKX XT.com CoinEx Phemex
Forex No No No No No No
Metalls No No No No No No
Crypto Yes Yes Yes Yes Yes Yes
CFD No No No No No No
Indexes No No No No No No
Stock No No No No No No
ETF No No No No No No
Options No No No No No No

Digital Surge Commissions & Fees

Information
The crypto exchange charges fees for trading operations, but their value does not depend on the traded asset, the direction of the exchange, or similar factors. The only thing which determines the commission is the trader's trading level, which depends on the volume of trades. There are five trading levels and commissions which are:

  • Level 1: less than 100,000 AUD traded, is 0.5%;

  • Level 2: more than 100,000 AUD traded, but less than 250,000 AUD, is 0.4%;

  • 3 level: over 250,000 AUD, but less than 500,000 AUD, it is 0.3%;

  • 4 level: more than 500,000 AUD is traded, but less than 1,000,000 AUD, it is 0.2%;

  • Level 5: more than 1,000,000 AUD is traded, then the commission is 0.1%.

The level is determined by the trading volume of the user over the last 30 days. The trading volume is recalculated every 60 minutes. It is measured in Australian dollars, but all trades are considered regardless of the assets involved.

Account type Spread (minimum value) Withdrawal commission
Standard Up to 0.5% per order No

The exchange does not take a commission for deposits and withdrawals in Australian dollars (but it can be taken by the third-party services selected by the client). For deposit and withdrawals of cryptocurrencies, there are also no commissions, except for standard network commissions. These commissions are dynamic and depend on market conditions and network load. All fees are indicated in real-time at the time of withdrawal.

Broker Average commission Level
Digital Surge $0.5 Medium
Bybit $20 High
Bitfinex $0.1 Low
Logo Digital Surge
$0.5
$20
$0.1

Contacts

Foundation date 2017
Registration address Brisbane, Queensland, Australia
Official site
Contacts
All information posted on the Traders Union website is based on reliable and objective data. We have combined our 10 years’ experience in the financial sector and the feedback of our customers to provide you with a true picture of the best forex companies in the market. Detailed information about our methodology.
Digital Surge Review Digital Surge Review

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FAQs

Do reviews by traders influence the Digital Surge rating?

Any review can raise or lower the rating of any broker in the general list of brokers. To read reviews about Digital Surge you need to go to the broker's profile.

How to leave a review about Digital Surge on the Traders Union website?

To leave a review about Digital Surge, register on the Traders Union website or you can also leave a review through Facebook.

Is it possible to leave a comment about Digital Surge on a non-Traders Union client?

Anyone can leave feedback about Digital Surge on multiple participating clients; however, Traders Union clients also receive additional payments later for working with any broker listed at the Forex market.

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