Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Pros & Cons
- the most popular cryptocurrencies and tokens are traded on the exchange;
- confirmation and execution of each transaction takes no more than 2 minutes;
- instantaneous deposit and withdrawal of cryptocurrencies in 24/7 mode;
- trading commissions starting from 0.1% (depends on the client's trading level);
- each client is provided with a free multi-currency wallet;
- extended functionality of trading terminal and applications;
- up-to-date security system;
- prompt technical support in the online chat;
- in addition to the standard FAQs section, there are training guides for beginners.
- no investment solutions;
- only one fiat currency (Australian dollar);
- there is no demo mode.
Digital Surge is a cryptocurrency and token trading platform with no restrictions on trading strategies. Bitcoin (₿), Litecoin (Ł), Ethereum (Ξ), Bitcoin Cash, Cardano, Ripple, and dozens of other cryptocurrencies and coins are available to its clients, yet, only the Australian dollar is presented among fiat currencies. Client funds are stored on a personal multicurrency wallet, which is provided free of charge. The wallet can be used for storing cryptocurrencies, and paying online and offline purchases. Trading is possible both in the browser and in the mobile application. Of the additional options for earnings, only a referral program with payments of 50% of the commissions of referrals is available. Investing on the site is not possible. The exchange is characterized by the average trading commissions at the start (up to 0.5%), complete transparency of the trading activities, and a high level of security of user funds and data.
TU Expert Verdict
Digital Surge demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Crypto Exchanges Traders Prefer
Digital Surge User Reviews
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Digital Surge Commissions and Fees
Score:This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.5.2 /10Digital Surge received a 5.2/10 score for its trading fees. While Digital Surge is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.
- No deposit fee
- Spot fee above industry average
What are Digital Surge trading fees?
We analyzed Digital Surge’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.
Digital Surge trading fees vs competitors
Digital Surge Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0.5 0.22 0.1 0.15 Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0.5 0.22 0.2 0.194 What are Digital Surge deposit and withdrawal fees?
Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0 Withdrawal fee, % 0.0002 BTC Bank Transfer: 0% Does Digital Surge offer P2P trading?
No, Digital Surge does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.
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Regulation and Safety
Score:Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology9.8 /10Digital Surge has earned a rating of 9.8/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.
- Government-regulated
- No successful hacks history
- Tier-1 regulation
- 2FA
- Cold wallet storage
- Not U.S regulated
- No investor protection fund
- No facial recognition
We also compared Digital Surge against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.
Digital Surge Security Factors Digital Surge OKX Coinbase Tier-1 regulation YesNoYesGovernment-regulated YesYesYesInvestor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform. NoYesYes2FA YesYesYesFacial recognition NoYesNoCold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks. YesYesYesSuccessful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record. NoNoYesIs Digital Surge a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.
Digital Surge is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.
Is verification (KYC) mandatory at Digital Surge?
Yes, KYC verification is mandatory at Digital Surge. You will need to complete the verification process before you can open an account and access the platform's full range of services.
Is Digital Surge available in the USA?
Digital Surge is not available in the USA due to regulatory restrictions. In some cases, access might differ by state, so we recommend confirming details with the platform’s support or checking the official website for the latest updates.
You may also consider the top 3 exchanges that are available in the USA and rank highly based on our methodology: OKX, Coinbase, Crypto.com .
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Deposit and Withdrawal
Score:We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.8.5 /10Digital Surge received a 8.5/10 rating for its deposit and withdrawal services. Digital Surge supports a wide range of payment methods with low or no fees, ensuring fast and convenient transactions.
- Google Pay supported
- Bank cards accepted for instant deposits
- PayPal payments
- Bank transfers for deposits and withdrawals
- No P2P transfer option
- Withdrawal fee applies
Deposit and withdrawal options
Digital Surge supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto, PayPal, Google Pay, Apple Pay.
Digital Surge Deposit and withdrawal options vs competitors
Digital Surge OKX Coinbase Bank transfers YesNoYesBank card YesYesYesCrypto YesYesYesPayPal YesNoYesWhat is Digital Surge minimum deposit?
The minimum deposit at Digital Surge is 1 USD/USDT or 1 BTC. The minimum trade size is 20 USD/USDT, which also serves as the minimum amount required to start trading on the platform.
Digital Surge minimum deposit vs competitors
Digital Surge OKX Coinbase Minimum deposit, USD or USDT 1 10 10 Minimum deposit, BTC 1 5 1 Minimum trade amount, USD/USDT 20 1 2 Does Digital Surge support fiat money?
Digital Surge supports fiat currency trading and account funding. The following fiat currencies are accepted: AUD.
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Supported Coins & Markets
Score:Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.3 /10Digital Surge received a score of 3/10 in this category, indicating a modest offering of assets and markets. While Digital Surge covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.
- Fiat currencies supported
- Other supported products
- No TradFi perpetual futures trading
- Staking not available
Digital Surge supported coins and markets vs competitors
We compared Digital Surge with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.
Digital Surge OKX Coinbase Supported coins 370 600+ 400+ Futures/Perpetual contracts NoYesYesOptions NoYesNoNFTs NoYesYesTokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate. NoYesYesTradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities. NoYesYesPrediction Markets Markets where users trade contracts based on the outcomes of future events. NoNoNoOther Assets NoNoPre-IPO Digital Surge passive income options vs competitors
We also compared Digital Surge with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.
Digital Surge OKX Coinbase Staking NoYesYesYield farming NoYesYesCopy trading NoYesNo -
Customer Support
Score:We evaluated Customer Support at Digital Surge based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria3.7 /10Digital Surge provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.
During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.
- Support ticket system available
- Live chat support available
- Comprehensive help center available
- Phone support unavailable
- Limited language support
Digital Surge Support Channels vs Competitors
Digital Surge OKX Coinbase Live Chat YesNoYesEmail Support NoNoNoPhone Support NoNoNoTicket System YesYesYes24/7 Support YesYesYesHelp Center / FAQ YesYesYesMultilingual Support NoNoYesContacts Foundation date 2017 Registration address Brisbane, Queensland, Australia Official site https://digitalsurge.com.au/ Contacts contact@digitalsurge.com.au
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FAQs
How safe and regulated is the Digital Surge cryptocurrency exchange?
Digital Surge has a safety score of 9.8/10, reflecting strong security measures and regulatory compliance. The exchange is government-regulated under Tier-1 oversight, uses 2FA and cold wallet storage, and has no history of successful hacker attacks, although it does not offer an investor protection fund and is not U.S.-regulated.
What fees and commissions does Digital Surge charge for trading?
Digital Surge has a commission score of 5.2/10, with trading fees that are described as reasonable but not among the lowest in the market. Spot trading fees are 0.5% for both maker and taker orders, and there is no fee for deposits.
What deposit and withdrawal options are available at Digital Surge?
Digital Surge supports deposits and withdrawals via bank transfers, bank cards, crypto, PayPal, Google Pay, and Apple Pay, and it has a deposit and withdrawal score of 8.5/10. The minimum deposit is 1 USD/USDT or 1 BTC, the minimum trade size is 20 USD/USDT, and typical fees include a 0 BTC deposit fee, a 0.0002 BTC withdrawal fee, and 0% for bank transfers.
Which coins and markets can you trade on Digital Surge?
Digital Surge offers 370 supported coins and supports fiat currencies, including AUD, for trading, deposits, and withdrawals. The exchange does not provide futures, perpetual contracts, options, NFTs, tokenized assets, traditional finance perpetuals, prediction markets, or passive income tools such as staking, yield farming, or copy trading.
What customer support options does Digital Surge provide?
Digital Surge has a customer support score of 3.7/10, indicating below-average accessibility and responsiveness. Support is available 24/7 through live chat and a ticket system, complemented by a help center/FAQ, but there is no phone, email, or multilingual support.
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