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VirgoCX Review 2026

Logo VirgoCX
5.5 /10
Moderate risk
How we tested VirgoCX

Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.

Learn more about our methodology and editorial policies.

Pros & Cons

  • there are many cryptocurrencies and coins for trading, plus two fiat currencies which include the US dollar and the Canadian dollar;
  • there is no minimum deposit, the exchange clients regulate their financial policy on their own;
  • no commission fees for trading transactions, commissions are charged only for deposits and withdrawals;
  • the exchange offers two options for a referral (partner) program for passive earnings;
  • due to free listing with minimal commissions, the cryptocurrency pool is constantly growing;
  • the exchange has a proprietary mobile application, and there are different iterations for diverse devices based on different operating systems;
  • the platform is characterized by a high level of protection of user funds and data;
  • technical support is available not only by email but also through the call center.
  • the crypto exchange does not offer investment solutions, only active trading and referral programs;
  • there are no specialized solutions for beginners such as demo accounts or training guides.

The VirgoCX cryptocurrency exchange provides its clients with a multifunctional terminal for trading crypto-crypto and crypto-fiat pairs. The cryptocurrencies on the platform are represented by Bitcoin (₿), Ethereum (Ξ), Tether (₮), Bitcoin Cash, Stellar, and many others. The fiats are represented by the US dollar (USD) and the Canadian dollar (CAD). The exchange has a mobile trading application that can be downloaded from the App Store and Google Play. The main feature of the platform is that there are no trading commissions because commissions are charged only for withdrawing funds and sometimes for depositing funds. This also applies to over-the-counter trading. The exchange has a transparent financial policy, no hidden payments, and the most popular options for depositing/withdrawing fiats and cryptocurrencies are available, including bank transfers and cryptocurrency wallets. Investment programs have not been introduced here, but two referral programs allow the user to provide stable passive earnings.

TU Expert Verdict

Oleg Tkachenko
Oleg Tkachenko
Editor at Cryptocurrency & Blockchain Department

VirgoCX demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.

VirgoCX is a cryptocurrency exchange offering spot access to 60 coins, including Bitcoin, Ethereum, and Tether, alongside USD and CAD fiat options. Its TradingView-based terminal and proprietary mobile app serve iOS and Android users, while spot trading carries zero commission. The exchange is regulated in Canada and uses cold wallet storage, mandatory KYC, and two-factor authentication.

Notable drawbacks include deposit fees of up to 3.99% and withdrawal charges, no futures or options, and no demo account or beginner training. The 60-coin selection is modest relative to larger exchanges, P2P transfers are unavailable, and live chat support is absent. VirgoCX may suit users seeking commission-free spot crypto access with basic payment methods, while beginners and traders needing derivatives or broader markets may prefer alternatives.

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VirgoCX User Reviews

Score:
The administration of the website shall not be liable for the accuracy of the reviews and does not have the technical ability to check the reviews for accuracy, as well as establish whether the authors of the reviews are indeed the customers of a specific company.
4.3 /10
6 total
  • 5-star
    0%
  • 4-star
    0%
  • 3-star
    50%
  • 2-star
    17%
  • 1-star
    33%
JustSomeOne
1 year ago

The VirgoCX platform really impresses with its level of protection - user funds and data are stored with a serious approach to security. You can feel it: no suspicious activity, protection at all levels, and in general, you feel you can work without unnecessary anxiety. But, alas, there are no specialized solutions for beginners. No demo accounts, no tutorials - everything is designed on the assumption that you already understand how crypto-currency trading works. As a result, for beginners, the platform can be complicated and even risky at first. If you're a confident user and security is a priority for you, this is a good trading space. But to begin your crypto journey, it's best to find a platform with support and training.

La plateforme VirgoCX impressionne vraiment par son niveau de protection - les fonds et les données des utilisateurs sont stockés avec une approche sérieuse de la sécurité. Cela se sent : pas d'activités suspectes, protection à tous les niveaux, et en général, vous avez l'impression de pouvoir travailler sans anxiété inutile.
Mais, hélas, il n'y a pas de solutions spécialisées pour les débutants. Pas de comptes de démonstration, pas de tutoriels - tout est conçu en partant du principe que vous comprenez déjà comment fonctionne le trading de crypto-monnaies. Par conséquent, pour les débutants, la plateforme peut être compliquée et même risquée au départ.
Si vous êtes un utilisateur confiant et que la sécurité est une priorité pour vous, il s'agit d'un bon espace de trading. Mais pour commencer votre voyage dans le crypto, il est préférable de trouver une plateforme avec un support et une formation.

faqirraza
1 year ago

I've been using the virgocx mobile app for a while now - it's really handy. The app works stably, it's suitable for different operating systems and there are versions for different devices. I personally use it on my smartphone - the interface is intuitive, all functions are at your fingertips, you can open and close transactions, monitor charts, deposit and withdraw funds without having to sit in front of a computer. This is particularly useful when you don't have access to a laptop: everything you need is always in your pocket. But it's not without its drawbacks. The stock market offers no investment solutions: no steaking, no passive products, only active trading and a referral program.

J'utilise l'application mobile virgocx depuis un certain temps maintenant - elle est vraiment pratique. L'application fonctionne de manière stable, elle est adaptée à différents systèmes d'exploitation et il existe des versions pour différents appareils. Je l'utilise personnellement sur mon smartphone - l'interface est intuitive, toutes les fonctions sont à portée de main, vous pouvez ouvrir et fermer des transactions, surveiller les graphiques, déposer et retirer des fonds sans avoir à vous asseoir devant un ordinateur. C'est particulièrement utile lorsque vous n'avez pas accès à un ordinateur portable : tout ce dont vous avez besoin est toujours dans votre poche.
Mais ce n'est pas sans inconvénients. La bourse ne propose aucune solution d'investissement : pas de steaking, pas de produits passifs, seulement du trading actif et un programme de parrainage.

Masteryoda
1 year ago

One of the advantages of the Virgo CX exchange is the possibility of free registration and minimal commissions. This constantly attracts new users, and the pool of available crypto-currencies grows with them. The platform is actively expanding the list of assets - popular tokens and lesser-known but promising projects are appearing. This is a good thing, as you can find interesting opportunities not only in classic coins, but also in new directions. This approach makes trading flexible and lively - there's plenty of choice, but the entry threshold remains low. It's a great option for those who don't want to risk large sums all at once, but want to keep abreast of all market movements. The only thing that's a little lacking is more developed analysis and tutorials.

L'un des avantages de la bourse Virgo CX est la possibilité de s'inscrire gratuitement et de bénéficier de commissions minimes. Cela permet d'attirer constamment de nouveaux utilisateurs, et le pool de crypto-monnaies disponibles s'agrandit avec eux. La plateforme élargit activement la liste des actifs - des jetons populaires et des projets moins connus mais prometteurs apparaissent. C'est une bonne chose, car vous pouvez trouver des opportunités intéressantes non seulement dans les pièces classiques, mais aussi dans de nouvelles directions.
Cette approche rend le trading flexible et vivant - il y a beaucoup de choix, mais le seuil d'entrée reste bas. C'est une excellente option pour ceux qui ne veulent pas risquer de grosses sommes d'un coup, mais qui veulent être au courant de tous les mouvements du marché.
La seule chose qui manque un peu, ce sont des analyses et des tutoriels plus développés.

  • VirgoCX Commissions and Fees

    Score:
    This category evaluates trading costs and the transparency of deposit and withdrawal charges according to the Methodology. It covers spot and futures trading fees, P2P exchange costs, deposit/withdrawal fees, and tiered fee structures. The assessment ensures that fees are competitive and clearly disclosed, avoiding hidden or excessive costs. Each factor is scored based on defined criteria, contributing to the overall rating.
    7 /10

    VirgoCX received a 7/10 score for its trading fees. While VirgoCX is not the cheapest crypto exchange, the fees remain reasonable and competitive within the market.

    • Spot fee below industry average
    • No deposit fee
    • Withdrawal fee may be applied
    • P2P fee applied

    What are VirgoCX trading fees?

    We analyzed VirgoCX’s crypto fees and compared them to the top two competitors, both of which hold high average positions in our rankings. To establish a comprehensive benchmark, we also calculated the average fee score based on an evaluation of over 100 cryptocurrency exchanges.

    VirgoCX trading fees vs competitors

    VirgoCX Nexus Trade CoinMetro Industry average Based on the evaluation of over 100 leading crypto exchanges
    Spot, maker fee (%) Maker fees are charged when liquidity is added to the order book. This occurs by placing a limit order below the current market price for buy orders, or above the market price for sell orders. 0 0.22 0.1 0.15
    Spot, taker fee (%) Taker fees are charged when liquidity is removed from the order book. This typically happens when a trade is executed at the market price. 0 0.22 0.2 0.194

    What are VirgoCX deposit and withdrawal fees?

    Deposit fee, % Important! Even if an exchange does not charge fees for deposits and withdrawals, there can also be fees from the payment system or cryptocurrency network used by the user. For example, the network fee for USDT TRC20 is typically around $1. 0-3.99%
    Withdrawal fee, % 0.000003408 - ВТС 0.00001 ETH

    Does VirgoCX offer P2P trading?

    No, VirgoCX does not support P2P transactions. However, you can explore the best alternatives in our dedicated list of top P2P exchange platforms, offering a variety of secure options for peer-to-peer transactions.

  • Regulation and Safety

    Score:
    Our evaluation encompasses several key factors, including government regulation, two-factor authentication (2FA), cold wallet storage of client assets, investor protection funds, KYC protocol adherence, year of foundation, and history of security breaches. Read more in our Methodology
    10 /10

    VirgoCX has earned a rating of 10/10, demonstrating strong security and regulatory compliance. This score suggests that the exchange is generally reliable and offers a solid level of protection for users.

    • Cold wallet storage
    • Investor protection fund
    • Government-regulated
    • 2FA
    • No successful hacks history
    • Tier-1 regulation
    • No facial recognition
    • Not U.S regulated

    We also compared VirgoCX against the top two competitors with the highest scores in our overall ranking based on the most critical security indicators.

    VirgoCX Security Factors
    VirgoCX OKX Coinbase
    Tier-1 regulation
    Yes
    No
    Yes
    Government-regulated
    Yes
    Yes
    Yes
    Investor protection fund Provides compensation to users in case of financial loss due to unforeseen circumstances on the platform.
    Yes
    Yes
    Yes
    2FA
    Yes
    Yes
    Yes
    Facial recognition
    No
    Yes
    No
    Cold wallet storage The majority of user funds are held offline, reducing vulnerability to online attacks.
    Yes
    Yes
    Yes
    Successful hacker attacks We review publicly available information on past security breaches to assess the exchange's security track record.
    No
    No
    Yes

    Is VirgoCX a regulated crypto exchange? Regulation is crucial for the security and legitimacy of a cryptocurrency exchange. We assess the exchange’s regulatory status and its impact on platform reliability.

    VirgoCX is regulated by a Tier-1 financial authority (e.g., in the U.S., UK, Germany, Spain, France, Australia, Singapore, or another jurisdictions with strict financial oversight). This ensures strong investor protection, compliance with stringent operational standards, and enhanced security for users trading on the platform.

    VirgoCX is authorized or licensed in accordance with local regulations in the following regions: Canada.

    Is verification (KYC) mandatory at VirgoCX?

    Yes, KYC verification is mandatory at VirgoCX. You will need to complete the verification process before you can open an account and access the platform's full range of services.

    Is VirgoCX available in the USA?

    Yes, VirgoCX is available in the USA. However, availability may vary by state due to local regulations. We recommend checking the official website or contacting support for up-to-date information specific to your location.

  • Deposit and Withdrawal

    Score:
    We evaluated the deposit and withdrawal experience, considering several key factors such as the range of available methods, transaction processing speed, minimum deposit requirements, and associated fees. Read more in our Methodology.
    5.5 /10

    VirgoCX received a 5.5/10 rating for its deposit and withdrawal services. While VirgoCX covers basic payment options, the platform lacks some widely used methods that could improve user flexibility.

    • Many cryptocurrencies for deposits and withdrawals
    • Bank cards accepted for instant deposits
    • Bank transfers for deposits and withdrawals
    • No Google Pay option
    • Deposit fees apply

    Deposit and withdrawal options

    VirgoCX supports the following deposit and withdrawal options: Bank transfers, Bank card, Crypto.

    VirgoCX Deposit and withdrawal options vs competitors

    VirgoCX OKX Coinbase
    Bank transfers
    Yes
    No
    Yes
    Bank card
    Yes
    Yes
    Yes
    Crypto
    Yes
    Yes
    Yes
    PayPal
    No
    No
    Yes

    What is VirgoCX minimum deposit?

    The minimum deposit at VirgoCX is 500 USD/USDT or 4 BTC. The minimum trade size is 20 USD/USDT, which also serves as the minimum amount required to start trading on the platform.

    VirgoCX minimum deposit vs competitors

    VirgoCX OKX Coinbase
    Minimum deposit, USD or USDT 500 10 10
    Minimum deposit, BTC 4 5 1
    Minimum trade amount, USD/USDT 20 1 2

    Does VirgoCX support fiat money?

    VirgoCX supports fiat currency trading and account funding. The following fiat currencies are accepted: USD.

  • Supported Coins & Markets

    Score:
    Evaluates the range of available cryptocurrencies, fiat currencies, and markets, as well as investment tools like staking, farming, and other yield options. Read more in the Methodology section.
    3.5 /10

    VirgoCX received a score of 3.5/10 in this category, indicating a modest offering of assets and markets. While VirgoCX covers essential trading functions, the number of supported coins, fiat currencies, and investment tools may be insufficient for users seeking more comprehensive options.

    • NFTs available
    • Fiat currencies supported
    • Staking available
    • Yield farming not available
    • Copy trading not available

    VirgoCX supported coins and markets vs competitors

    We compared VirgoCX with leading exchanges in terms of supported coins, NFT access, and derivatives like futures and options to help users assess the platform’s product range and trading flexibility.

    VirgoCX OKX Coinbase
    Supported coins 60 600+ 400+
    Futures/Perpetual contracts
    No
    Yes
    Yes
    Options
    No
    Yes
    No
    NFTs
    Yes
    Yes
    Yes
    Tokenized Assets Digital tokens representing real-world assets, such as stocks, bonds, commodities, or real estate.
    No
    Yes
    Yes
    TradFi Perps Perpetual futures contracts linked to traditional financial assets, such as stocks, indices, or commodities.
    No
    Yes
    Yes
    Prediction Markets Markets where users trade contracts based on the outcomes of future events.
    No
    No
    No
    Other Assets
    No
    No
    		Pre-IPO

    VirgoCX passive income options vs competitors

    We also compared VirgoCX with top competitors in terms of passive income opportunities such as staking, farming, and copy trading, to help users evaluate the platform’s earning potential beyond regular trading.

    VirgoCX OKX Coinbase
    Staking
    Yes
    Yes
    Yes
    Yield farming
    No
    Yes
    Yes
    Copy trading
    No
    Yes
    No

  • Customer Support

    Score:
    We evaluated Customer Support at VirgoCX based on the availability of live chat, email, phone support, ticket systems, help center resources, 24/7 assistance, multilingual support, and response time. Our assessment focuses on support accessibility and responsiveness. Learn the assessment criteria
    3.7 /10

    VirgoCX provides below-average customer support, with noticeable limitations in communication channels, service availability, or additional assistance resources.

    During TU testing, the exchange received a relatively low score for support accessibility and responsiveness. Users may face difficulties obtaining timely assistance with account access, deposits, withdrawals, or trading-related issues.

    • Support ticket system available
    • Multilingual customer support
    • Comprehensive help center available
    • Phone support unavailable
    • Live chat support unavailable

    VirgoCX Support Channels vs Competitors

    VirgoCX OKX Coinbase
    Live Chat
    No
    No
    Yes
    Email Support
    Yes
    No
    No
    Phone Support
    No
    No
    No
    Ticket System
    Yes
    Yes
    Yes
    24/7 Support
    Yes
    Yes
    Yes
    Help Center / FAQ
    Yes
    Yes
    Yes
    Multilingual Support
    Yes
    No
    Yes
    Contacts
    Foundation date 2018
    Registration address Toronto, Ontario, Canada
    Official site https://virgocx.ca/
    Contacts support@virgocx.ca (1)647-919-8550

Best VirgoCX Alternatives

OKX
Logo OKX
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8.5 /10
Spot Fees
Spot fee rate, Maker fee
0.08%
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Coins Supported
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Coinbase
Logo Coinbase
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7.8 /10
Spot Fees
Spot fee rate, Maker fee
0.5%
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Coins Supported
400+
Crypto.com
Logo Crypto.com
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7.8 /10
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Spot fee rate, Maker fee
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Coins Supported
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Cryptohopper
Logo Cryptohopper
Cryptohopper
7.8 /10
Spot Fees
Spot fee rate, Maker fee
0%
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Coins Supported
1000
BTCC
Logo BTCC
BTCC
7.6 /10
Spot Fees
Spot fee rate, Maker fee
0.2%
Coins
Coins Supported
399

FAQs

How safe and regulated is the VirgoCX cryptocurrency exchange?

VirgoCX has a safety score of 10/10 and is government-regulated under Tier-1 regulation in Canada. The exchange uses 2FA, cold wallet storage, and an investor protection fund, and it reports no history of successful hacker attacks, although it is not U.S. regulated and does not offer facial recognition.

What fees and commissions does VirgoCX charge for trading and transfers?

VirgoCX has a commission score of 7/10, with spot maker and taker fees listed at 0%. Deposits can range from 0% to 3.99%, while withdrawal fees are 0.000003408 BTC and 0.00001 ETH, and P2P transactions are not supported.

What do user reviews and feedback say about VirgoCX?

VirgoCX has a user satisfaction score of 4.3/10 based on 6 reviews. According to user reviews, 50% of ratings are 3 stars, 17% are 2 stars, and 33% are 1 star, indicating that many users report negative experiences with the exchange.

What coins, markets, and passive income options are available on VirgoCX?

VirgoCX supports 60 coins and offers staking, NFTs, and fiat currency trading, deposits, and withdrawals, including USD. The exchange does not provide futures, perpetual contracts, options, tokenized assets, yield farming, copy trading, TradFi perpetuals, or prediction markets, which contributes to its markets and tradable assets score of 3.5/10.

How effective is VirgoCX customer support?

VirgoCX has a customer support score of 3.7/10, reflecting below-average accessibility and responsiveness. Support is available 24/7 via email and a ticket system, with a help center and multilingual support, but there is no live chat or phone support.

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