Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Infinox Pros & Cons
- Six classes of trading instruments.
- Access to CFDs on stocks in eight markets.
- Insurance for deposits up to USD 500,000.
- Access to IX Social and MQL5 copy trading services.
- Tight spreads (from 0.2 pips on an ECN account).
- No PAMM accounts.
- Limited educational materials.
- The support service works only 24/5.
TU Expert Verdict
Infinox demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
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Infinox User Reviews
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5-star
40%
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4-star
18%
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3-star
28%
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2-star
6%
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1-star
8%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria8 /10The trading and non-trading commissions of Infinox have been analyzed and rated as having Low fees, with a fees score of 8/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
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Is Infinox Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria9.5 /10Infinox has a safety score of 9.5/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Regulated in the UK
- Track record over 17 years
- Strict requirements and extensive documentation to open an account
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Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.6.1 /10Infinox offers the following account options: Demo, Standard, ECN/Raw spread.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Tight spread ECN account
- Demo account
- Standard account with balanced trading conditions
- Micro lots are not available
- No Cent account
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology7.5 /10Infinox received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria6.3 /10Infinox provides a standard range of trading assets in line with the market average. The platform includes 900 assets in total and 45 Forex currency pairs.
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Trading Account Opening
We successfully registered an account with Infinox in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at Infinox is $50.Score:We evaluated Trading Account Opening at Infinox by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.8 /10This is one of the most accessible and hassle-free onboarding procedures on the market.
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Customer Support
Score:We evaluated Customer Support at Infinox by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5.2 /10
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Infinox Video Guides
FAQs
How safe is trading with Infinox in terms of regulation and investor protection?
Infinox has a safety score of 9.5/10, which corresponds to a high security level in this review. It is regulated by the FCA in the UK (Tier-1, with an investor protection fund up to £85,000), as well as by regulators in the Bahamas (SCB, Tier-2) and Mauritius (FSC, Tier-3), and it offers negative balance protection and KYC verification. The broker was founded in 2009, indicating a track record of more than 10 years, but any additional safeguards beyond those listed are not specified in the section.
What types of trading accounts does Infinox offer and how do their conditions differ?
Infinox offers Demo, Standard, STP, and ECN/Raw spread accounts, but does not provide Cent, Micro, Swap Free, VIP, or managed accounts. STP accounts charge fees via spreads (EUR/USD from 0.8 pips, average 0.9 pips), while ECN accounts use a flat commission of about USD 7.5 per lot with reduced spreads from 0.2 pips, and both account types provide leverage up to 1:500 with no stated minimum deposit requirement in this section.
What do user reviews say about Infinox overall?
Infinox has a user satisfaction score of 7.5/10 based on 47 reviews, with 43% of ratings at 5 stars and 9% at 1 star, indicating mixed overall impressions. According to user reviews, there is a spread of opinions across all rating levels, suggesting that experiences vary among clients.
What deposit and withdrawal options and limits are available at Infinox?
Infinox provides a basic range of funding methods, including bank cards, bank wire, Skrill, Neteller, BTC, USDT, and Ethereum, and supports several base currencies such as USD, EUR, GBP, AUD, and Bitcoin. The minimum deposit is $50 and the minimum withdrawal is $10, though the section notes that these thresholds may vary by account type and payment method and that PayPal and Wise are not supported.
What feedback is there on Infinox customer support availability and channels?
Customer support at Infinox is available 24 hours a day, five days a week, with assistance offered in over 20 languages via phone, email, online chat, and a feedback form. The section notes that response speed and service quality can vary, with some requests handled efficiently and others requiring follow-ups, and it also mentions that even non-clients can contact support through online chat.
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