Traders Union has analyzed financial markets for over 14 years, evaluating brokers based on 250+ transparent criteria, including security, regulation, and trading conditions. Our expert team of over 50 professionals regularly updates a Watch List of 500+ brokers to provide users with data-driven insights. While our research is based on objective data, we recommend that users perform independent due diligence and consult official regulatory sources before making any financial decisions.
Learn more about our methodology and editorial policies.
Infinox Pros & Cons
- Six classes of trading instruments.
- Access to CFDs on stocks in eight markets.
- Insurance for deposits up to USD 500,000.
- Access to IX Social and MQL5 copy trading services.
- Tight spreads (from 0.2 pips on an ECN account).
- No PAMM accounts.
- Limited educational materials.
- The support service works only 24/5.
Infinox is a CFD and Forex broker that has been providing trading services since 2009. The company has its head office in the Bahamas, as well as 14 regional offices. The broker provides the opportunity to trade currency pairs (Forex) and contracts for difference (CFDs) on stocks, stock indices, commodities, cryptocurrencies, and futures. Infinox operates under licenses from the UK (FCA, 501057), Mauritius (FSC, GB20025832), and the Bahamas (SCB, SIA F-188) regulators.
TU Expert Verdict
Infinox demonstrates moderate stability and can suit certain traders. Its conditions are acceptable, and feedback is mixed but reasonable. In my own tests, it performed adequately, though it lacks the consistency of higher-rated companies.
Top-5 Brokers Traders Prefer
Infinox User Reviews
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5-star
39%
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4-star
23%
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3-star
25%
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2-star
5%
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1-star
7%
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Commissions and Fees
Score:We evaluate brokers' fees and spreads by assessing the costs associated with Standard and ECN/Raw spread accounts, including commissions and spreads. Additionally, our evaluation considers extra fees such as deposit/withdrawal charges and inactivity fees. Learn the assessment criteria8 /10The trading and non-trading commissions of Infinox have been analyzed and rated as having Low fees, with a fees score of 8/10. Additionally, these commissions were compared with those of the top two competitors, OANDA and FOREX.com, to provide the most comprehensive information.
- Low Forex trading fees
- Tight EUR/USD market spread
- No inactivity fee
- No deposit fee
- No withdrawal fee
- Complex fee structure
Trading Fees and Spread
Below, we evaluated and compared the trading commissions of Infinox with those of two competitors. We focused on the spreads and other transaction fees directly associated with executing trades (e.g commission per lot on an ECN account). This comparison aimed to provide a clear understanding of the cost efficiency of each broker.
Standard Account Spread
For Standard accounts, Infinox’s commissions are part of the floating spread, which varies with market conditions. Typical values are provided, but during high volatility, the spread may exceed these.
Infinox Standard spreads Infinox OANDA FOREX.com EUR/USD min, pips 0.5 0.1 0.7 EUR/USD max, pips 0.9 0.5 1.2 GPB/USD min, pips 0.5 0.1 0.9 GPB/USD max, pips 0.9 0.5 1.4 RAW/ECN Account Commission And Spread
The spread on ECN/RAW accounts is market-based and fluctuates, with average values given during active hours. It may vary during volatility spikes. A commission per lot is also charged.
Infinox RAW/ECN spreads Infinox OANDA FOREX.com Commission ($ per lot) The commission is the fee charged by the broker for trading one standard forex lot (100,000 units of the base currency). 3 3.5 5 EUR/USD avg spread 0.1 0.15 0.2 GBP/USD avg spread 0.15 0.2 0.4 Non-Trading Fees
We conducted a detailed analysis of the non-trading fees associated with Infinox. This review offers a comprehensive overview of the additional costs that may impact traders beyond regular trading activities.
Infinox Non-Trading Fees Infinox OANDA FOREX.com Deposit fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, % The indicated amount does not include possible fees from payment systems and banks. 0 0 0 Withdrawal fee, USD The indicated amount does not include possible fees from payment systems and banks. 0 0-15 0 Inactivity fee ($, per month) 0 0 15 -
Is Infinox Safe?
Score:We evaluate brokers' safety based on several key criteria. The highest value is placed on regulation, especially Tier 1 regulation, which ensures adherence to stringent standards set by top financial authorities like the FCA in the UK, CFTC in the US, CySEc and BaFin (EU) or ASIC (Australia). High scores are also given for participation in investor protection funds, which safeguard clients' funds in case of broker insolvency. Learn the assessment criteria9.5 /10Infinox has a safety score of 9.5/10, which corresponds to a High security level. The safest brokers are those with Tier-1 regulation, a long history (over 10 years in the market), and participation in investor compensation schemes.
- Tier-1 regulated
- Negative balance protection
- Regulated in the UK
- Track record over 17 years
- Strict requirements and extensive documentation to open an account
Infinox Regulators and Investor Protection Abbreviation Full Name Country of regulation Investor Protection Fund Regulation Level FCA UK
Full Name Financial Conduct Authority Country of regulation United Kingdom Investor Protection Fund Up to £85,000 Regulation Level Tier-1
SCB Full Name Securities Commission of The Bahamas Country of regulation Bahamas Investor Protection Fund No specific fund Regulation Level Tier-2
FSC (Mauritius) Full Name Financial Services Commission of Mauritius Country of regulation Mauritius Investor Protection Fund No specific fund Regulation Level Tier-3 Infinox Security Factors Foundation date 2009 Negative balance protection YesVerification (KYC) Yes -
Account Types
Score:We evaluate a broker’s account offering by analyzing the range and suitability of available account types and how effectively they cater to different trader profiles and strategies. Our assessment covers the diversity of account options — including Standard, ECN/Raw, Cent, Swap-Free (Islamic), and VIP accounts — as well as the flexibility of trading conditions provided. Learn the assessment criteria.6.1 /10Infinox offers the following account options: Demo, Standard, ECN/Raw spread.
However, it does not provide a Cent account, which can be a disadvantage for beginners looking to practice with minimal risk.
- Demo account
- Low minimum deposit
- Tight spread ECN account
- Micro lots are not available
- No VIP account option
Infinox account types vs top competitors Infinox Plus500 OANDA Standard YesYesYesECN/Raw spread YesNoYesDemo YesYesYesCent NoNoNoMicro NoNoYesSwap Free NoNoYesVIP NoNoNoManaged NoNoNoInfinox accounts trading conditions
The Infinox broker offers its clients two main types of trading accounts - STP and ECN. The key difference between the two is the fee policy. Traders have access to all types of trading instruments and leverage up to 1:500, regardless of the selected type of trading account. There are no requirements for the size of the minimum deposit on any account.
Account types:
Account Type Description STP Traders pay commission in the form of a spread. The minimum spread for EUR/USD is 0.8 pips, the average spread is 0.9 pips. The company's clients can work with a leverage of up to 1:500. All types of trading terminals are available. ECN The company's clients pay a flat commission. The average size is USD 7.5 per lot. Traders work with reduced spreads (from 0.2 pips for EUR/USD). Leverage is up to 1:500. Demo accounts are available for all types of trading terminals. Infinox is a broker for clients who prefer to work using ECN and STP technologies, but without dealing with the platform.
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Deposit and Withdrawal
Score:This section assesses the efficiency, speed, and affordability of brokers’ transaction processes, focusing on available methods, currencies, and fees. For further details, please refer to our data-focused methodology7.5 /10Infinox received a Medium score for the efficiency and convenience of its deposit and withdrawal processes.
Infinox provides a reasonable range of deposit and withdrawal options with moderate fees, in line with industry standards.
- USDT (Tether) supported
- BTC available as a base account currency
- No withdrawal fee
- Bitcoin (BTC) accepted
- Limited deposit and withdrawal flexibility, leading to higher costs
- Wise not supported
- PayPal not supported
What are Infinox deposit and withdrawal options?
Infinox provides a basic range of deposit and withdrawal options, covering essential methods in line with industry standards. This set of options is sufficient for most traders, with available methods Bank Card, Bank Wire, Skrill, Neteller, BTC, USDT, Ethereum.
Infinox Deposit and Withdrawal Methods vs Competitors Infinox Plus500 OANDA Bank Wire YesYesYesBank card YesYesYesPayPal NoYesYesWise NoNoNoBTC YesNoYesWhat are Infinox base account currencies?
A wide range of base account currencies minimizes the need for currency conversion, potentially reducing transaction costs. Infinox supports the following base account currencies: USD, EUR, GBP, AUD, Bitcoin.
What are Infinox's minimum deposit and withdrawal amounts?
The minimum deposit on Infinox is $50, while the minimum withdrawal amount is $10. These minimums may vary depending on the chosen account type and payment method. For specific details, please contact Infinox’s support team.
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Markets and Tradable Assets
Score:The evaluation in this section is based on the TU methodology and reflects the total number and variety of tradable assets offered by the broker, including Forex currency pairs. It also considers the availability of passive income tools such as PAMM accounts, copy trading, and similar services. All information is obtained from publicly available sources and may change. Learn the assessment criteria6.3 /10Infinox provides a standard range of trading assets in line with the market average. The platform includes 900 assets in total and 45 Forex currency pairs.
- Commodity futures are available
- 45 supported currency pairs
- 900 assets for trading
- No ETFs
- Copy trading not available
Supported markets vs top competitors
We have compared the range of assets and markets supported by Infinox with its competitors, making it easier for you to find the perfect fit.
Infinox Plus500 OANDA Currency pairs 45 60 68 Total tradable assets The total tradable assets listed include all available instruments, including CFDs. Due to regional restrictions, certain CFDs may not be offered in some countries. For example, cryptocurrency CFDs are banned in the UK, and the U.S. has restrictions on CFDs. 900 2800 129 Stocks YesYesYesCommodity futures YesYesYesCrypto Cryptocurrency CFDs are restricted or prohibited in certain regions due to regulatory limitations. These include the United Kingdom, China, Egypt, the United States and Canada. YesYesYesStock indices YesYesYesOptions NoYesNoInvestment options
We also explored the trading assets and products Infinox offers for beginner traders and investors who prefer not to engage in active trading.
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Trading Account Opening
Score:We evaluated Trading Account Opening at Infinox by testing the registration process under real conditions, including opening an account and funding it with the minimum required deposit (but no less than $100). Our assessment considered whether onboarding was fully online, the average registration time, the speed of KYC verification, and how quickly traders could activate their accounts. Learn the assessment criteria.8 /10We successfully registered an account with Infinox in 20 minutes. The KYC verification was completed within 2 business days. The minimum deposit amount at Infinox is $50. This is one of the most accessible and hassle-free onboarding procedures on the market.
- Low minimum deposit requirement
- Fully online account opening process
- Registration process may take longer than expected
- Account approval may require extra time depending on the documentation.
Infinox account opening Infinox Plus500 OANDA Online Registration YesYesYesMinimum deposit $50 $100 $0 Mandatory KYC YesYesYesRegistration time (min) 20 10 KYC time (days) 2 3 3 Is Infinox available in my country?
If you are a citizen of United States, the broker accepts clients from your country.
Please note that availability may vary due to regulatory requirements, so we recommend confirming directly with the broker for the most accurate and up-to-date information.
Account opening details
To start trading with the Infinox broker, you need to register. Below are brief instructions on how to open an account on the platform.
On the main page of the site, you need to click on the Sign Up button.
After that, a form with basic information will appear. Here you need to enter your first name, last name, email address, password, and country of residence. Also in this form, you can select the type of trading account.
Further, the broker will ask you to provide more detailed information. You will be asked to provide your residential address, age, nationality, financial details, etc. You also need to agree with the terms of the internal documents, such as the User Agreement, Privacy Policy, and Risk Warnings.
Next, complete the verification procedure. To do this, you need to upload scanned copies of your identity card and residential address. You also need to upload a selfie with ID in hand.
Also in the personal account, the trader has access to:
- The ability to open Infinox wallets in different currencies. The platform allows you to carry out not only replenishment and withdrawal of funds but also transactions between users' wallets.
- Instruments. This is where traders can access Autochartist, MQL5 and other tools available on the platform.
- Downloads. Here the company's clients can download all versions of the MetaTrader 4 and MetaTrader 5 trading terminals, including desktop (for Windows) and mobile (for iOS and Android). From there you can also go to the web version of the trading platform.
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Customer Support
Score:We evaluated Customer Support at Infinox by opening a real account funded with the minimum required deposit (no less than $100) and contacting support to measure response time under real conditions. Our assessment considered contact channels, response speed, multilingual support, and availability hours. Learn the assessment criteria5.2 /10Customer support at Infinox is available, but response speed and service quality may vary. Some requests are handled efficiently, while others may require follow-ups.
During testing, response times were moderate, and communication depended on the complexity of the request. Infinox provides basic support functionality but does not stand out in overall service performance.
InformationSupport operators are available 24 hours a day, five days a week. Support is provided in over 20 languages.
- In the online chat, you can ask a question without being a client of the company
- Support is available in over 20 languages
- Works only 24/5
This broker provides the following communication channels for existing clients and potential investors:
- phone number (as specified in the Contact section);
- email;
- online chat on the website and in the personal account;
- feedback form;
Not only a registered client but also a trader without an active account can ask the broker's representative a question.
Contacts Foundation date 2009 Registration address 201 Church St, Sandyport, West Bay Street, P.O Box N-3406, Nassau, Bahamas Regulation FCA, SCB, FSC Official site https://www.infinox.com/ Contacts support@infinox.com 0-800-060-8744
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FAQs
How safe is trading with Infinox in terms of regulation and investor protection?
Infinox has a safety score of 9.5/10, which corresponds to a high security level in this review. It is regulated by the FCA in the UK (Tier-1, with an investor protection fund up to £85,000), as well as by regulators in the Bahamas (SCB, Tier-2) and Mauritius (FSC, Tier-3), and it offers negative balance protection and KYC verification. The broker was founded in 2009, indicating a track record of more than 10 years, but any additional safeguards beyond those listed are not specified in the section.
What types of trading accounts does Infinox offer and how do their conditions differ?
Infinox offers Demo, Standard, STP, and ECN/Raw spread accounts, but does not provide Cent, Micro, Swap Free, VIP, or managed accounts. STP accounts charge fees via spreads (EUR/USD from 0.8 pips, average 0.9 pips), while ECN accounts use a flat commission of about USD 7.5 per lot with reduced spreads from 0.2 pips, and both account types provide leverage up to 1:500 with no stated minimum deposit requirement in this section.
What do user reviews say about Infinox overall?
Infinox has a user satisfaction score of 7.5/10 based on 47 reviews, with 43% of ratings at 5 stars and 9% at 1 star, indicating mixed overall impressions. According to user reviews, there is a spread of opinions across all rating levels, suggesting that experiences vary among clients.
What deposit and withdrawal options and limits are available at Infinox?
Infinox provides a basic range of funding methods, including bank cards, bank wire, Skrill, Neteller, BTC, USDT, and Ethereum, and supports several base currencies such as USD, EUR, GBP, AUD, and Bitcoin. The minimum deposit is $50 and the minimum withdrawal is $10, though the section notes that these thresholds may vary by account type and payment method and that PayPal and Wise are not supported.
What feedback is there on Infinox customer support availability and channels?
Customer support at Infinox is available 24 hours a day, five days a week, with assistance offered in over 20 languages via phone, email, online chat, and a feedback form. The section notes that response speed and service quality can vary, with some requests handled efficiently and others requiring follow-ups, and it also mentions that even non-clients can contact support through online chat.
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