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Dharmesh Shah recently appeared on the a16z podcast to discuss the evolving landscape of business software. During the episode, Shah highlighted that the primary value of business software lies in the work it enables, rather than its interface. He observed that AI assistants are becoming an integral component, enhancing productivity and generating new opportunities within the sector. Shah shared his optimism for future advancements, citing the growing role of automation and artificial intelligence.
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Shah has previously called on product developers to use imagination and expect greater capabilities from product agents, according to a recent commentary. Earlier this year, HubSpot launched Agent Hub and Agent Builder in public beta to expand its business automation offerings, Shah announced in a product update. The rollouts mark ongoing developments in enterprise software tools focused on automation.